Guest reviews
Overall rating
8,9
Excellent
Based on 11 reviews
Cleanliness
8,5
Comfort
9,1
Pick-up/Drop-off
8,9
Value for money
8,9
Pros
"Staff not very friendly."
(in 55 reviews)
"Drop off process was quick n simple."
(in 16 reviews)
"Customer service was great."
(in 19 reviews)
Cons
"This was the worst rental experience I’ve had."
(in 11 reviews)
"Worst rental service ever ."
(in 14 reviews)
"Terrible customer service"
(in 6 reviews)
Recent reviews
Traveller rating
5
0
1
0
0
-
10,0
Pros: We liked everything about our rental
Cons: nothing could have been better. enjoyed dealing with Routes
review from
-
8,4
Pros: The stuff was very friendly and approachable.
Cons: I would be glad if the car had USB to phone charger ports
review from
-
6,0
Pros: Service is decent.
Cons: Windshield deductible of $100 after paying $7.99 makes no sense for one rock chip. We know they will just repair the windshield until it actually cracks. It's the first car rental that's ever hit me with an additional insurance and $100 charge thereafter for a rock chip. Overall a bad experience.
review from
-
10,0
Great service
Pros: The customer is great ... very friendly staff and the best rate
review from
-
10,0
Pros: Prompt, efficient service. Very reasonable price.
review from
-
10,0
Pros: Staff was great and transaction was easy.
Cons: May be due to construction close to the Branch, pickup time is quite long, 40 minutes. Pre Authorize deposit is usually 300/350 but they have $500 Pre Authorized amount..
review from
Where can I find Routes Car & Truck Rentals hire cars in Nisku?
405 11th Ave, Routes Car & Truck Rentals car hire