Car Hire at Edmonton Airport

1 location at Edmonton Airport

╳

Alamo reviews

Car hire locations

Alamo

Locations at Edmonton Airport

1, 1000 Airport Road

+1 780 890 7345

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Alamo reviews at Edmonton Airport

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customer service

great car

easy drop

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great service

car was great

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drop off the car

picked up the car

10,0

Pros: Excellent. Friendly, helpful, professional staff. Nice vehicle. Well done!

Reviewed Jan 2019

review from
10,0

Free upgrade

Pros: I had ordered a small car to keep the prices low and they offered me a large vehicle and I asked for a pick up truck and they gave me one at no extra charge great service great company policy

Reviewed Dec 2018

review from
8,8

Kayak and Google provided wrong address.

Pros: Everything EXCEPT.... (see what I didn't like)

Cons: I had been provided this address 1, 1000 Airport Road, Leduc, AB T9E8B7 which is wrong. The correct location is inside the airport. It was extremely difficult for me to pick up the vehicle because of that.

Reviewed Dec 2018

review from
10,0

Pros: Quick and easy pick up and drop off

Reviewed Nov 2018

review from
9,2

Pros: Good keep with 4wd

Cons: Hood rattles and bends when hit by gusts of air from passing tricks

Reviewed Oct 2018

review from
10,0

Good service

Pros: They are friendly

Cons: Service

Reviewed Sep 2018

review from
3,6

Car smelled like cigarettes and it was filthy

Pros: Amazing customer service

Cons: Picked up late and didn’t have time to switch cars. The one i got was super smokey and dirty

Reviewed Sep 2018

review from
10,0

Pros: Fast and smooth transaction

Cons: I like everything

Reviewed Sep 2018

review from
10,0

Was given an upgrade.

Pros: Quick check in and out. Upgrade to a very new and comfortable car.

Reviewed Aug 2018

review from
10,0

Pros: Fast, car upgrade, easy

Cons: Nothing

Reviewed Jul 2018

review from
9,2

Pros: Everything was perfect

Cons: Bluetooth doesnt work.

Reviewed Jun 2018

review from
8,0

Cons: Disconnect with the insurance company (ie 2 company feel). Lack of garbage bag and box of tissue in the card.

Reviewed Apr 2018

review from

10,0

Pros: Excellent. Friendly, helpful, professional staff. Nice vehicle. Well done!

Reviewed Jan 2019

review from
10,0

Free upgrade

Pros: I had ordered a small car to keep the prices low and they offered me a large vehicle and I asked for a pick up truck and they gave me one at no extra charge great service great company policy

Reviewed Dec 2018

review from
8,8

Kayak and Google provided wrong address.

Pros: Everything EXCEPT.... (see what I didn't like)

Cons: I had been provided this address 1, 1000 Airport Road, Leduc, AB T9E8B7 which is wrong. The correct location is inside the airport. It was extremely difficult for me to pick up the vehicle because of that.

Reviewed Dec 2018

review from
10,0

Pros: Quick and easy pick up and drop off

Reviewed Nov 2018

review from
9,2

Pros: Good keep with 4wd

Cons: Hood rattles and bends when hit by gusts of air from passing tricks

Reviewed Oct 2018

review from
10,0

Good service

Pros: They are friendly

Cons: Service

Reviewed Sep 2018

review from
10,0

Pros: Fast and smooth transaction

Cons: I like everything

Reviewed Sep 2018

review from
10,0

Was given an upgrade.

Pros: Quick check in and out. Upgrade to a very new and comfortable car.

Reviewed Aug 2018

review from
10,0

Pros: Fast, car upgrade, easy

Cons: Nothing

Reviewed Jul 2018

review from
9,2

Pros: Everything was perfect

Cons: Bluetooth doesnt work.

Reviewed Jun 2018

review from

8,0

Cons: Disconnect with the insurance company (ie 2 company feel). Lack of garbage bag and box of tissue in the card.

Reviewed Apr 2018

review from

3,6

Car smelled like cigarettes and it was filthy

Pros: Amazing customer service

Cons: Picked up late and didn’t have time to switch cars. The one i got was super smokey and dirty

Reviewed Sep 2018

review from

Rated no. 2

Driving Force

8,9 Excellent (89 reviews)

1 location at Edmonton Airport

╳

Driving Force reviews

Car hire locations

Driving Force

Locations at Edmonton Airport

8336 Sparrow Crescent

+1 780 980 2672

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Driving Force reviews at Edmonton Airport

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office was closed

great value

car was nice

8,4

Cons: Someone at the office between noon and 5 pm on a Sunday.

Reviewed Jul 2019

review from
10,0

Pros: Yes

Cons: It wasn't really obvious from my paperwork that we had to call for the shuttle to come pick us up at the airport. The number could be more "front and centre" on the reservation paper. Luckily, someone else on our flight was renting with them and had already called the number.

Reviewed Apr 2019

review from
9,2

Pros: yes

Reviewed Mar 2019

review from
10,0

Pros: Staff were polite and efficient.

Cons: If not providing winter tires in January, at least mentioning that they are not winter tires before I drove away.

Reviewed Jan 2019

review from
8,8

Pros: All good. With the car and the front desk lady.

Cons: Insurance the offer me was overpriced. 35 per day.

Reviewed Nov 2018

review from
10,0

Not open late enough.

Pros: Good service. Picked up from airport. Great price too.

Cons: Close too early. Had to take a cab From the airport to hotel because they were closed. Had to cab back the next day when they were open. Returned car and then had to take a cab to airport. Too inconvenient.

Reviewed Sep 2018

review from
10,0

Pros: Friendly, professional staff

Reviewed Sep 2018

review from
10,0

Smile and be talkive Mr Driving Force great company well managed

Pros: I like the fact that the car was nice and new and well cleaned and a shuttle provided for ride from the airport and back to the airport I would rent from driving force again and referrer more People to rent from driving force and it was well priced

Cons: What I didn’t like about driving force when I returned the car the person at the counter had no smile felt like he was not friendly or talkative

Reviewed Sep 2018

review from
10,0

Great value and quality service

Pros: I really appreciated the ease of transfer from the airport to car pick up. Kind associates and efficient service. The car was in impeccable shape and I got a surprise upgrade!

Reviewed Sep 2018

review from
8,0

Great rental, efficient and courteous service

Pros: Shuttle service was prompt and very helpful. Rental was great, fantastic for 2 kids in car seats.

Cons: I was charged a full days additional rate without being told why. I had to stop the clerk to explain why the charges were different.

Reviewed Aug 2018

review from
8,0

Good value if you don't mind shuttling

Pros: Value. I didn't feel ripped off or pressure to upgrade insurance etc. Nice clean car and video of condition prior to use.

Cons: Pick up at airport took a long time.

Reviewed Aug 2018

review from
9,6

Great service, vehicle better then expexted

Pros: It was pretty much the lowest priced rental I could find. Booked a Chev Spark or equivalent, got a Subaru Impreza, definitely a step or 2 up. Prompt pickup from airport. Girl at service counter didn’t try to load me up with extras to jack up the price. Just a good deal, local company, recommended.

Cons: No 24hr 800 number if you remember in the middle of the night to call and confirm your reservation. If you return car after hours, you have to go to neighbouring hotel to get shuttle bus to airport, which could be a concern if there were mobility issues or lots of baggage. But it’s a better deal than airport terminal rental if you can deal with these minor inconveniences.

Reviewed Jul 2018

review from

10,0

Pros: Yes

Cons: It wasn't really obvious from my paperwork that we had to call for the shuttle to come pick us up at the airport. The number could be more "front and centre" on the reservation paper. Luckily, someone else on our flight was renting with them and had already called the number.

Reviewed Apr 2019

review from
9,2

Pros: yes

Reviewed Mar 2019

review from
10,0

Pros: Staff were polite and efficient.

Cons: If not providing winter tires in January, at least mentioning that they are not winter tires before I drove away.

Reviewed Jan 2019

review from
8,8

Pros: All good. With the car and the front desk lady.

Cons: Insurance the offer me was overpriced. 35 per day.

Reviewed Nov 2018

review from
10,0

Not open late enough.

Pros: Good service. Picked up from airport. Great price too.

Cons: Close too early. Had to take a cab From the airport to hotel because they were closed. Had to cab back the next day when they were open. Returned car and then had to take a cab to airport. Too inconvenient.

Reviewed Sep 2018

review from
10,0

Pros: Friendly, professional staff

Reviewed Sep 2018

review from
10,0

Smile and be talkive Mr Driving Force great company well managed

Pros: I like the fact that the car was nice and new and well cleaned and a shuttle provided for ride from the airport and back to the airport I would rent from driving force again and referrer more People to rent from driving force and it was well priced

Cons: What I didn’t like about driving force when I returned the car the person at the counter had no smile felt like he was not friendly or talkative

Reviewed Sep 2018

review from
10,0

Great value and quality service

Pros: I really appreciated the ease of transfer from the airport to car pick up. Kind associates and efficient service. The car was in impeccable shape and I got a surprise upgrade!

Reviewed Sep 2018

review from
9,6

Great service, vehicle better then expexted

Pros: It was pretty much the lowest priced rental I could find. Booked a Chev Spark or equivalent, got a Subaru Impreza, definitely a step or 2 up. Prompt pickup from airport. Girl at service counter didn’t try to load me up with extras to jack up the price. Just a good deal, local company, recommended.

Cons: No 24hr 800 number if you remember in the middle of the night to call and confirm your reservation. If you return car after hours, you have to go to neighbouring hotel to get shuttle bus to airport, which could be a concern if there were mobility issues or lots of baggage. But it’s a better deal than airport terminal rental if you can deal with these minor inconveniences.

Reviewed Jul 2018

review from

8,4

Cons: Someone at the office between noon and 5 pm on a Sunday.

Reviewed Jul 2019

review from
8,0

Great rental, efficient and courteous service

Pros: Shuttle service was prompt and very helpful. Rental was great, fantastic for 2 kids in car seats.

Cons: I was charged a full days additional rate without being told why. I had to stop the clerk to explain why the charges were different.

Reviewed Aug 2018

review from
8,0

Good value if you don't mind shuttling

Pros: Value. I didn't feel ripped off or pressure to upgrade insurance etc. Nice clean car and video of condition prior to use.

Cons: Pick up at airport took a long time.

Reviewed Aug 2018

review from

Rated no. 3

Routes Car & Truck Rentals

8,9 Excellent (11 reviews)

1 location at Edmonton Airport

╳

Routes Car & Truck Rentals reviews

Car hire locations

Routes Car & Truck Rentals

Locations at Edmonton Airport

405 11th Ave

+1 780 955 2224

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Routes Car & Truck Rentals reviews at Edmonton Airport

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great price

helpful staff

great service

10,0

Pros: We liked everything about our rental

Cons: nothing could have been better. enjoyed dealing with Routes

Reviewed Jun 2019

review from
8,4

Pros: The stuff was very friendly and approachable.

Cons: I would be glad if the car had USB to phone charger ports

Reviewed May 2019

review from
6,0

Pros: Service is decent.

Cons: Windshield deductible of $100 after paying $7.99 makes no sense for one rock chip. We know they will just repair the windshield until it actually cracks. It's the first car rental that's ever hit me with an additional insurance and $100 charge thereafter for a rock chip. Overall a bad experience.

Reviewed Mar 2019

review from
10,0

Great service

Pros: The customer is great ... very friendly staff and the best rate

Reviewed Nov 2017

review from
10,0

Pros: Prompt, efficient service. Very reasonable price.

Reviewed Oct 2017

review from
10,0

Pros: Staff was great and transaction was easy.

Cons: May be due to construction close to the Branch, pickup time is quite long, 40 minutes. Pre Authorize deposit is usually 300/350 but they have $500 Pre Authorized amount..

Reviewed Sep 2017

review from

10,0

Pros: We liked everything about our rental

Cons: nothing could have been better. enjoyed dealing with Routes

Reviewed Jun 2019

review from
10,0

Great service

Pros: The customer is great ... very friendly staff and the best rate

Reviewed Nov 2017

review from
10,0

Pros: Prompt, efficient service. Very reasonable price.

Reviewed Oct 2017

review from
10,0

Pros: Staff was great and transaction was easy.

Cons: May be due to construction close to the Branch, pickup time is quite long, 40 minutes. Pre Authorize deposit is usually 300/350 but they have $500 Pre Authorized amount..

Reviewed Sep 2017

review from

8,4

Pros: The stuff was very friendly and approachable.

Cons: I would be glad if the car had USB to phone charger ports

Reviewed May 2019

review from

6,0

Pros: Service is decent.

Cons: Windshield deductible of $100 after paying $7.99 makes no sense for one rock chip. We know they will just repair the windshield until it actually cracks. It's the first car rental that's ever hit me with an additional insurance and $100 charge thereafter for a rock chip. Overall a bad experience.

Reviewed Mar 2019

review from

Rated no. 4

Avis

8,3 Excellent (17 reviews)

1 location at Edmonton Airport

╳

Avis reviews

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Avis

Locations at Edmonton Airport

1000 Airport Road

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Avis reviews at Edmonton Airport

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car was clean

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car was great

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returned the car

airport location

6,4

Cons: Drop off was awful! No signs where to take car. Finally found a tiny sign to drive to the 7th fl of garage. No attendant around. Spent 20 minutes walking around offices to find someone.

Reviewed Jul 2019

review from
9,6

Pros: Both pick-up nad drop-off of the car were fast, and staff were all friendly.

Cons: I was surprised that my rental car did not have a block heater, given how cold temperatures can get in winter in Edmonton.

Reviewed Feb 2019

review from
10,0

Price

Pros: I rent alot of vehicles every week if they keep there prices done they will get my buisness

Reviewed Nov 2018

review from
8,4

Avis drop off Banff downtown is a nightmare for stress

Pros: Nice vehicle. Teasonable

Cons: Downtown drop off location was impossible due to lack of deatails, signage, traffic no where to stop. Deatailed directions for complicated drop off downtown should be provided. Alternative location should be provided with directions

Reviewed Jul 2018

review from
2,0

Avis wouldn't honor the confirmed rental rate

Cons: Booked a Tahoe online and when we went to pick up the car and was signing all the documents, noticed the price was more than 4 times the price. I showed them my confirmation but the time my just told me there must have been an issue with the booking site. There was no mention of this before I was about to sign and they would not honor the confirmed price I had so I left and went to Alamo who gave me a great deal. Thank you Alamo. Last time booking Avis

Reviewed Dec 2017

review from
10,0

A lovely trip

Pros: Scheduled my pickup from the airport for 11, but they did not have a car ready ( I was 10 minutes early as my flight was ahead of schedule) I was upgraded to a B class car and loved it! May have changed my mind on wanting to purchase a jeep because I loved the Chevy Malibu so much. My first time renting a car, and was very pleased.

Cons: I wasn't offered any kind of km deal, which is fine, but it would have been nice if there was a package since it is roughly 400 kms from Edmonton to Jasper

Reviewed Jun 2017

review from
8,8

Fast & convenient & no BS .

Pros: Speak up and drop off Was very fast and nobody tried to sell me any think.

Cons: I consider $760 for a smal suv without insurance a bit pricey but didn't had a choice at the moment.

Reviewed Sep 2016

review from
8,8

Pros: Very quick drop off. Friendly representative.

Reviewed Jul 2016

review from
4,8

Cons: Although the drop off was to be attended until 7pm, there was no one in the kiosk when we arrived at the airport well before 7. We went inside, the desk clerk took our paperwork and that was it. Upon return home, we had a phone message stating there was a scratch on the car and to call, but we could make out neither the name or the phone # of the guy who called. We called the only # we had for Avis in Edmonton and told them, we were unaware of any damage that occurred while we had the car. Hopefully there inquiry will show earlier damage, but both garages where we picked up & dropped off were dark, & no one accompanied us either place to look over the car.

Reviewed Jul 2016

review from

9,6

Pros: Both pick-up nad drop-off of the car were fast, and staff were all friendly.

Cons: I was surprised that my rental car did not have a block heater, given how cold temperatures can get in winter in Edmonton.

Reviewed Feb 2019

review from
10,0

Price

Pros: I rent alot of vehicles every week if they keep there prices done they will get my buisness

Reviewed Nov 2018

review from
10,0

A lovely trip

Pros: Scheduled my pickup from the airport for 11, but they did not have a car ready ( I was 10 minutes early as my flight was ahead of schedule) I was upgraded to a B class car and loved it! May have changed my mind on wanting to purchase a jeep because I loved the Chevy Malibu so much. My first time renting a car, and was very pleased.

Cons: I wasn't offered any kind of km deal, which is fine, but it would have been nice if there was a package since it is roughly 400 kms from Edmonton to Jasper

Reviewed Jun 2017

review from
8,8

Fast & convenient & no BS .

Pros: Speak up and drop off Was very fast and nobody tried to sell me any think.

Cons: I consider $760 for a smal suv without insurance a bit pricey but didn't had a choice at the moment.

Reviewed Sep 2016

review from
8,8

Pros: Very quick drop off. Friendly representative.

Reviewed Jul 2016

review from

8,4

Avis drop off Banff downtown is a nightmare for stress

Pros: Nice vehicle. Teasonable

Cons: Downtown drop off location was impossible due to lack of deatails, signage, traffic no where to stop. Deatailed directions for complicated drop off downtown should be provided. Alternative location should be provided with directions

Reviewed Jul 2018

review from

6,4

Cons: Drop off was awful! No signs where to take car. Finally found a tiny sign to drive to the 7th fl of garage. No attendant around. Spent 20 minutes walking around offices to find someone.

Reviewed Jul 2019

review from
2,0

Avis wouldn't honor the confirmed rental rate

Cons: Booked a Tahoe online and when we went to pick up the car and was signing all the documents, noticed the price was more than 4 times the price. I showed them my confirmation but the time my just told me there must have been an issue with the booking site. There was no mention of this before I was about to sign and they would not honor the confirmed price I had so I left and went to Alamo who gave me a great deal. Thank you Alamo. Last time booking Avis

Reviewed Dec 2017

review from
4,8

Cons: Although the drop off was to be attended until 7pm, there was no one in the kiosk when we arrived at the airport well before 7. We went inside, the desk clerk took our paperwork and that was it. Upon return home, we had a phone message stating there was a scratch on the car and to call, but we could make out neither the name or the phone # of the guy who called. We called the only # we had for Avis in Edmonton and told them, we were unaware of any damage that occurred while we had the car. Hopefully there inquiry will show earlier damage, but both garages where we picked up & dropped off were dark, & no one accompanied us either place to look over the car.

Reviewed Jul 2016

review from

Rated no. 5

Thrifty

8,3 Excellent (36 reviews)

1 location at Edmonton Airport

╳

Thrifty reviews

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Thrifty

Locations at Edmonton Airport

1000 Airport Road

+1 877 283 0898

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2,0

Pros: Nothing

Cons: Only offered pickup trucks, credit card insurance doesn't cover

Reviewed Aug 2019

review from
10,0

Pros: Super friendly staff at airport. Great vehicle. Low rate.

Reviewed Mar 2019

review from
10,0

Pros: Staff were great. Thecar was clean and handled very well.

Cons: The tank wasn’t full-full when I picked it up.

Reviewed Feb 2019

review from
10,0

Pros: Everything worked and the rental price was right.

Cons: Surcharge for 2nd driver - $13 per day extra... never seen this before.

Reviewed Jan 2019

review from
10,0

Pros: size was good for 8

Cons: sometimes storage tight with back seats up but great if back seats down and only five people

Reviewed Jan 2019

review from
6,8

Pros: The rental agency was easy to find and convenient to the airport. The vehicle was nice and clean and well-maintained. The staff outside in the lot were punctual and helpful.

Cons: There was quite a wait to begin our process.The return of the rental car was very time consuming more so than at any other city we have ever rented a vehicle in.

Reviewed Nov 2018

review from
3,2

Pros: Not much at all I liked about this experience

Cons: It was a car rental in Edmonton Alberta. they gave us a BC plate car. it was also during a snow storm in November, no winter tires, windshield washers didn't work, gadgets on the screen kept flashing up. worst car rental experience I have ever had.

Reviewed Nov 2018

review from
4,8

keep your original confirmation email and price given!

Pros: Car was fine. Heater worked fast and well. Comfortable and easy to drive.

Cons: There was a discrepancy between kayak price of $84C and their invoice of $96C returned two hours early. Asian fellow at Hertz/Thrifty desk was rude and didn’t know what he was doing and put me through finding photos of the kayak info and the old email and confirmation etc and then he ended up passing item off to a female agent who got it all fixed and charged me the original Kayak price agreed on. Anxiety over missing the allowed time to get our luggage put through... the whole thing was not my fault but ended up looking like I was the one doing something wrong!!!

Reviewed Nov 2018

review from
8,8

Quick in, quick out

Pros: Very content. Got off my plane, and was s driving my rental car about 15 minutes later. Friendly staff. Got a nice car for a very decent value.

Cons: Nothing

Reviewed Nov 2018

review from
10,0

Excellent all around

Pros: The quick and easy service at Edmonton airport. And the car was right there! Excellent car, excellent price.

Reviewed Oct 2018

review from
9,2

Pros: Our flight was delayed and they stayed open which was nice.

Cons: The car interior was dirty e.g. carpets.

Reviewed Sep 2018

review from
10,0

Excellent vehicle

Pros: Our flight was delayed, but we were received well, we were given an upgrade and we were very pleased overall.

Reviewed Aug 2018

review from

10,0

Pros: Super friendly staff at airport. Great vehicle. Low rate.

Reviewed Mar 2019

review from
10,0

Pros: Staff were great. Thecar was clean and handled very well.

Cons: The tank wasn’t full-full when I picked it up.

Reviewed Feb 2019

review from
10,0

Pros: Everything worked and the rental price was right.

Cons: Surcharge for 2nd driver - $13 per day extra... never seen this before.

Reviewed Jan 2019

review from
10,0

Pros: size was good for 8

Cons: sometimes storage tight with back seats up but great if back seats down and only five people

Reviewed Jan 2019

review from
8,8

Quick in, quick out

Pros: Very content. Got off my plane, and was s driving my rental car about 15 minutes later. Friendly staff. Got a nice car for a very decent value.

Cons: Nothing

Reviewed Nov 2018

review from
10,0

Excellent all around

Pros: The quick and easy service at Edmonton airport. And the car was right there! Excellent car, excellent price.

Reviewed Oct 2018

review from
9,2

Pros: Our flight was delayed and they stayed open which was nice.

Cons: The car interior was dirty e.g. carpets.

Reviewed Sep 2018

review from
10,0

Excellent vehicle

Pros: Our flight was delayed, but we were received well, we were given an upgrade and we were very pleased overall.

Reviewed Aug 2018

review from

6,8

Pros: The rental agency was easy to find and convenient to the airport. The vehicle was nice and clean and well-maintained. The staff outside in the lot were punctual and helpful.

Cons: There was quite a wait to begin our process.The return of the rental car was very time consuming more so than at any other city we have ever rented a vehicle in.

Reviewed Nov 2018

review from

2,0

Pros: Nothing

Cons: Only offered pickup trucks, credit card insurance doesn't cover

Reviewed Aug 2019

review from
3,2

Pros: Not much at all I liked about this experience

Cons: It was a car rental in Edmonton Alberta. they gave us a BC plate car. it was also during a snow storm in November, no winter tires, windshield washers didn't work, gadgets on the screen kept flashing up. worst car rental experience I have ever had.

Reviewed Nov 2018

review from
4,8

keep your original confirmation email and price given!

Pros: Car was fine. Heater worked fast and well. Comfortable and easy to drive.

Cons: There was a discrepancy between kayak price of $84C and their invoice of $96C returned two hours early. Asian fellow at Hertz/Thrifty desk was rude and didn’t know what he was doing and put me through finding photos of the kayak info and the old email and confirmation etc and then he ended up passing item off to a female agent who got it all fixed and charged me the original Kayak price agreed on. Anxiety over missing the allowed time to get our luggage put through... the whole thing was not my fault but ended up looking like I was the one doing something wrong!!!

Reviewed Nov 2018

review from

Rated no. 6

Hertz

8,2 Excellent (66 reviews)

1 location at Edmonton Airport

╳

Hertz reviews

Car hire locations

Hertz

Locations at Edmonton Airport

Edmonton Int'l Ap

+1 780 890 4436

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Hertz reviews at Edmonton Airport

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friendly staff

9,2

Pros: Staff was extremely friendly and helpful. I was impressed with their “getting it done attitude”.

Reviewed Oct 2019

review from
10,0

Pros: Free upgrade was nice. The staff was very friendly.

Cons: The extra insurance at $50.00 per day seemed a little steep.

Reviewed Sep 2019

review from
7,2

Pros: The staff was helpful and conveniently located at the airport location.

Cons: The agent wanted to up sell to a larger model as they wanted the smaller SUVs for other customers. I was OK with that if it was a free upgrade, but they wanted to charge me for it.

Reviewed Sep 2019

review from
4,8

Pros: Awfull service. I booked my car for pick up at 1 am, my plane landed at 1 15 and I was at the desk at 1 25 to find it closed. I walked around the parking lot and called the 1800 number to find out the close the desk at 1 am, and they blamed me for not putting my flight information on my reservation.

Cons: Dont book with hertz Edmonton if you are going to arrive after middnight, or you migh find yourself sleeping at the airport waiting for them to open at 6 am and even then they wont even say "Sorry" all I got was you were here after 1am.... I am sure I would never use them again. Companies got to big

Reviewed Aug 2019

review from
9,6

Pros: Friendly service

Cons: Car head rests were too far forward.

Reviewed Jun 2019

review from
8,4

Pros: Pick up (during office hours) and drop off (after office hours) were quick and smooth. We had an engine problem on the second day. After calling them, they brought a new car out to us and we could continue on our travels.

Reviewed May 2019

review from
9,6

Pros: Quick pick-up and drop-off nice car

Reviewed May 2019

review from
9,6

Pros: staff were great. pick up was easy and drop off took less than 2 minutes, Can was better than advertised. Passat trunk was HUGE

Cons: The airport location fee that was added to the daily rental (after the advertised daily rate on the Kayak search engine) was a disappointing shock. would appreciate a true total cost to be shown in the searches up front

Reviewed May 2019

review from
6,4

Pros: Friendly, yes. Drop off, excellent.

Cons: Made reservation online and paid in advance of trip. Did comparison shopping for best price. Got to Hertz desk at Edmonton Airport and was charged far more than I had already paid. Seems dishonest to me.

Reviewed Apr 2019

review from
9,2

Pros: Love the fact that they were ready to help and had options available for me since the first option wasn't decent enough for my preference. The drop off is absolutely amazing and hassle free. Someone is ready to check you out as soon as you drop off so you can make your flight and pass the security.

Cons: For a Mid-Size car i believe that Kia Soul is just waste of a reservation since the gentlemen told me that size wise they are the same but in reality, Corolla wheel base is bigger, front and back leg room space is also bigger. Love the fleet of cars you guys have.

Reviewed Mar 2019

review from
10,0

Cons: It was frustrating that the rental agency closed at noon on Saturday but other than that everything was great!

Reviewed Mar 2019

review from
8,4

Pros: Friendly & efficient customer service. Fairly new car in great shape.

Cons: Highest charge per day for extra driver I've seen. It pretty much wiped out the discount we were getting.

Reviewed Dec 2018

review from

9,2

Pros: Staff was extremely friendly and helpful. I was impressed with their “getting it done attitude”.

Reviewed Oct 2019

review from
10,0

Pros: Free upgrade was nice. The staff was very friendly.

Cons: The extra insurance at $50.00 per day seemed a little steep.

Reviewed Sep 2019

review from
9,6

Pros: Friendly service

Cons: Car head rests were too far forward.

Reviewed Jun 2019

review from
9,6

Pros: Quick pick-up and drop-off nice car

Reviewed May 2019

review from
9,6

Pros: staff were great. pick up was easy and drop off took less than 2 minutes, Can was better than advertised. Passat trunk was HUGE

Cons: The airport location fee that was added to the daily rental (after the advertised daily rate on the Kayak search engine) was a disappointing shock. would appreciate a true total cost to be shown in the searches up front

Reviewed May 2019

review from
9,2

Pros: Love the fact that they were ready to help and had options available for me since the first option wasn't decent enough for my preference. The drop off is absolutely amazing and hassle free. Someone is ready to check you out as soon as you drop off so you can make your flight and pass the security.

Cons: For a Mid-Size car i believe that Kia Soul is just waste of a reservation since the gentlemen told me that size wise they are the same but in reality, Corolla wheel base is bigger, front and back leg room space is also bigger. Love the fleet of cars you guys have.

Reviewed Mar 2019

review from
10,0

Cons: It was frustrating that the rental agency closed at noon on Saturday but other than that everything was great!

Reviewed Mar 2019

review from

7,2

Pros: The staff was helpful and conveniently located at the airport location.

Cons: The agent wanted to up sell to a larger model as they wanted the smaller SUVs for other customers. I was OK with that if it was a free upgrade, but they wanted to charge me for it.

Reviewed Sep 2019

review from
8,4

Pros: Pick up (during office hours) and drop off (after office hours) were quick and smooth. We had an engine problem on the second day. After calling them, they brought a new car out to us and we could continue on our travels.

Reviewed May 2019

review from
8,4

Pros: Friendly & efficient customer service. Fairly new car in great shape.

Cons: Highest charge per day for extra driver I've seen. It pretty much wiped out the discount we were getting.

Reviewed Dec 2018

review from

4,8

Pros: Awfull service. I booked my car for pick up at 1 am, my plane landed at 1 15 and I was at the desk at 1 25 to find it closed. I walked around the parking lot and called the 1800 number to find out the close the desk at 1 am, and they blamed me for not putting my flight information on my reservation.

Cons: Dont book with hertz Edmonton if you are going to arrive after middnight, or you migh find yourself sleeping at the airport waiting for them to open at 6 am and even then they wont even say "Sorry" all I got was you were here after 1am.... I am sure I would never use them again. Companies got to big

Reviewed Aug 2019

review from
6,4

Pros: Friendly, yes. Drop off, excellent.

Cons: Made reservation online and paid in advance of trip. Did comparison shopping for best price. Got to Hertz desk at Edmonton Airport and was charged far more than I had already paid. Seems dishonest to me.

Reviewed Apr 2019

review from

Rated no. 7

Budget

8,1 Excellent (14 reviews)

1 location at Edmonton Airport

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Budget reviews

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Budget

Locations at Edmonton Airport

8th Avenue And Service Road

+1 780 448 2000

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7,2

Very reasonably priced

Pros: The price was right

Cons: Car could have used winter tires...especially since it was December in Edmonton.

Reviewed Dec 2018

review from
2,0

quote was completely wrong

Cons: When I went to pick up the car, I discovered the quote I'd been given through Carrentals was impossible price and the car rental place couldn't honour it. It was a shock after a long journey and I didn't accept the rental. I can't understand what the benefit is to anyone to give too-good-to-be-true quotes which can't be honoured. Who wins?

Reviewed Dec 2017

review from
2,0

Quoted Rate Not Honoured

Cons: I am glade that it was just a car rental rate not honoured and not an air fare or I would really be screwed!!!

Reviewed Dec 2017

review from
7,6

Small Car

Pros: Supposed to be full size but was a Hyundai Elantra. Which may be classified as full size but had zero head room and was not that comfortable for someone 6'.

Cons: Above

Reviewed Nov 2017

review from
9,6

YEG to YXE

Pros: Everything went well. Great price for a one way rental

Reviewed Dec 2016

review from

9,6

YEG to YXE

Pros: Everything went well. Great price for a one way rental

Reviewed Dec 2016

review from

7,2

Very reasonably priced

Pros: The price was right

Cons: Car could have used winter tires...especially since it was December in Edmonton.

Reviewed Dec 2018

review from
7,6

Small Car

Pros: Supposed to be full size but was a Hyundai Elantra. Which may be classified as full size but had zero head room and was not that comfortable for someone 6'.

Cons: Above

Reviewed Nov 2017

review from

2,0

quote was completely wrong

Cons: When I went to pick up the car, I discovered the quote I'd been given through Carrentals was impossible price and the car rental place couldn't honour it. It was a shock after a long journey and I didn't accept the rental. I can't understand what the benefit is to anyone to give too-good-to-be-true quotes which can't be honoured. Who wins?

Reviewed Dec 2017

review from
2,0

Quoted Rate Not Honoured

Cons: I am glade that it was just a car rental rate not honoured and not an air fare or I would really be screwed!!!

Reviewed Dec 2017

review from

Rated no. 8

Enterprise

7,9 Good (19 reviews)

1 location at Edmonton Airport

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Enterprise reviews

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Enterprise

Locations at Edmonton Airport

1, 1000 Airport Road

+1 780 980 2338

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8,0

Pros: The staff was very professional and honest.

Cons: The air filter needed to be changed because it smelt like cannabis every time I turned on the heat or AC. I was very glad to accept a discount. :).

Reviewed Sep 2018

review from
2,0

Pros: n/a

Cons: agency cancelled the rental one hour before pickup, stated I would be on the waiting list but did not contact me after the cancellation

Reviewed Jun 2018

review from
10,0

Great experience overall

Pros: Friendly staff, clean vehicle, easy pickup and drop off

Reviewed Oct 2017

review from
2,0

Cons: Required to drop the car off early to catch flight while no attendant present and now Enterprise is trying to charge me for a scratch on the car.

Reviewed Aug 2017

review from
9,2

Car rental YEG

Pros: Great customer service and very quick process coming and going.

Cons: full-size vehicle was pretty compact!

Reviewed Dec 2016

review from

10,0

Great experience overall

Pros: Friendly staff, clean vehicle, easy pickup and drop off

Reviewed Oct 2017

review from
9,2

Car rental YEG

Pros: Great customer service and very quick process coming and going.

Cons: full-size vehicle was pretty compact!

Reviewed Dec 2016

review from

8,0

Pros: The staff was very professional and honest.

Cons: The air filter needed to be changed because it smelt like cannabis every time I turned on the heat or AC. I was very glad to accept a discount. :).

Reviewed Sep 2018

review from

2,0

Pros: n/a

Cons: agency cancelled the rental one hour before pickup, stated I would be on the waiting list but did not contact me after the cancellation

Reviewed Jun 2018

review from
2,0

Cons: Required to drop the car off early to catch flight while no attendant present and now Enterprise is trying to charge me for a scratch on the car.

Reviewed Aug 2017

review from

Rated no. 9

Ace

7,3 Good (6 reviews)

1 location at Edmonton Airport

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Ace

Locations at Edmonton Airport

3-6109 45th St

+1 780 986 6701

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7,2

Edmonton

Pros: Good service on swapping vehicle when required due to a mechsnixal issue Gave a credit for required taxi ride due to opening hours on return date

Cons: Didn't have the proper size vehicle reserved for pick up Hours - didn't open on return date until i was already in the air

Reviewed Dec 2018

review from
6,0

Cons: Difficult to communicate with counter staff when attempting to extend the rental. When making rental company selection, I asked for companies within the terminal only, yet they still came up.....they are offsite and you have to call for shuttle.....only problem is, they don’t always answer the phone.

Reviewed Oct 2018

review from
10,0

Pros: Great customer service, the inspection was super fast and along with offering us coffee and tea. We were also asked if we needed a ride to the airport. Just a great, friendly atmosphere

Cons: Everything went perfectly.

Reviewed Sep 2017

review from

10,0

Pros: Great customer service, the inspection was super fast and along with offering us coffee and tea. We were also asked if we needed a ride to the airport. Just a great, friendly atmosphere

Cons: Everything went perfectly.

Reviewed Sep 2017

review from

7,2

Edmonton

Pros: Good service on swapping vehicle when required due to a mechsnixal issue Gave a credit for required taxi ride due to opening hours on return date

Cons: Didn't have the proper size vehicle reserved for pick up Hours - didn't open on return date until i was already in the air

Reviewed Dec 2018

review from

6,0

Cons: Difficult to communicate with counter staff when attempting to extend the rental. When making rental company selection, I asked for companies within the terminal only, yet they still came up.....they are offsite and you have to call for shuttle.....only problem is, they don’t always answer the phone.

Reviewed Oct 2018

review from

Discount Car & Truck Rentals

1 location at Edmonton Airport

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Car hire locations

Discount Car & Truck Rentals

Locations at Edmonton Airport

Edmonton Airport

+1 780 986 6701

Europcar

1 location at Edmonton Airport

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Car hire locations

Europcar

Locations at Edmonton Airport

** Please Go To Discount Counter **

+1 780 986 6701

keddy by Europcar

1 location at Edmonton Airport

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Car hire locations

keddy by Europcar

Locations at Edmonton Airport

** Please Go To Discount Counter **, 3-6109 45Th St, Leduc, Edmonton

+1 780 436 3165

National

1 location at Edmonton Airport

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Car hire locations

National

Locations at Edmonton Airport

1, 1000 Airport Road

+1 780 890 7232

NU Car

1 location at Edmonton Airport

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NU Car

Locations at Edmonton Airport

405 11th Ave.

+1 780 955 2224

Sunnycars

1 location at Edmonton Airport