We love this place. Great location too
Whitney Peak Hotel Reno, Tapestry Collection by Hilton
4 stars1 537 reviews
Very good
-
2 guests, 1 room
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Whitney Peak Hotel Reno, Tapestry Collection by Hilton
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business centre
Reviews of Whitney Peak Hotel Reno, Tapestry Collection by Hilton
8,4
Very good
1537 verified ratings
Wonderful
827
Very good
263
Good
158
Okay
89
Fair
81
Mediocre
47
Poor
72
Summary of reviews
Guests say
Guests consistently praised the hotel's central location, making it convenient for events and city attractions. Many found the beds to be very comfortable and the rooms clean, contributing to a pleasant stay. The staff, especially at the front desk and housekeeping, were frequently described as friendly and helpful. However, some guests noted issues with extra fees, noise from the street, and occasional lapses in service or maintenance. Overall, the positives of location, comfort, cleanliness, and service stood out.AI-generated from customer reviews
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Score by provider
8.6 out of 10
1157 reviews
8.3 out of 10
148 reviews
8.6 out of 10
27 reviews
7.9 out of 10
11 reviews
All reviews
Pros (+) Bed was super comfy
Cons (-) Location, scratchy parking and commute to get to hotel from parking lot.
Cons (-) We were told the sauna and steam was available to us, but when we found it were told we couldn’t be there and it was closed. I also did not know it was a pet friendly hotel thinking that the rooms would smell but they did not. In saying that I’m hoping they keep a section of the hotel without pets
Pros (+) Loved the finishes on the walls... but the decor doesn’t hit the cool factor :/ The read initially comes across as trending woodsy industrial... but the silk trees in the big wood pots- they need to go. I suggest, put in real pine trees in huge containers. And use real flowers... the fresh scents of woods and flowers is essential to this kind of hotel. The staff was very friendly very helpful. Din...
Cons (-) The dining menu was great... but need some cushion chairs- There is a room divider made up of wood logs- cool look but when I sat nearby for breakfast... the smell of moldy dampness pervaded the air... fix that- and fix the rickety rocking tables. Get an auto door opener at your Entry way—- or a handicap door opener. Get better seating in lobby. Those leather chairs...dysfunctional too low hung- -...
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Pros (+) The rooms are very nicely decorated and functional. It's a fantastic concept and has a wonderful feeling (except the odd red lights in the hallways) and could be so perfect with some management. The evening ladies (Matina and ?) running the concierge lounge were fantastic, friendly, area knowledgeable and very accommodating. Too bad they don't run the whole place, it would be a much nicer experien...
Cons (-) Never once saw a manager in 4 days. Poorly poorly managed. No one seemed to know what was going on or who was in charge. Housekeeping was awful..awful. Asked for extra blankets and were told by one they didn't have any. The never replaced our towels and never refilled our coffee pods or glass ware. Dirty sheets and towels piled down hallways for hours. Disgusting. We had to walk over mounds of dir...
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Pros (+) Very clean property, friendly staff, great location and nicely decorated.
Cons (-) Slow elevators
Pros (+) Location and absence of casino.
Cons (-) Air conditioning poor. None in hallways. Minimally acceptable in room. Would not stay here again in summer months.
Pros (+) Hipster vibe, very friendly staff, downtown location, clean, good beds and sheets, nice big room. They are trying hard, with some good ideas. And some room for improvement. Stay here...give them the benefit of the doubt...enjoy the quirkiness.
Cons (-) 1. The restaurant and bar and room service closes at 9pm...10 pm... on the weekends. Seriously??? 2. There was not a guide to the hotel included in the room. A rock climbing gym that is the entire 2nd floor and one whole face of the building...kinda cool...but explain it to me. How's it work? Other services? 3. The menu under the glass top of the night table...really? Pretty cheesy. Put the menu i...
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Pros (+) Clean non smoking and no casino with reasonable rate
Cons (-) No swimming pool
Pros (+) Loved almost everything about the hotel except it was a little pricey for the amenities it provides. Price is relative to surrounding hotels, but it seems to offer less overall unless you pay even more extra to access "Club Level" amenities.
Cons (-) Tried to eat dinner at Roundabout Grill, which is the restaurant located at the hotel, but order was taken incorrectly after being asked about it twice, so the wrong food was brought out then it took an extra 20+ minutes to get the correct food. The staff was very kind and accommodating in trying to correct the mistake, but due to time constraints with other activities, I was forced to ask for a r...
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Location
255 North Virginia Street, Reno, NV 89501
What's nearby
- The Montage Reno21 m
- Club Cal Neva156 m
- Reno Events Center351 m
- Cathedral of Saint Thomas Aquinas375 m
- Riverside Hotel381 m
- Pioneer Center for the Performing Arts0.5 km
- National Automobile Museum0.5 km
- Nevada-California-Oregon Railroad Depot0.5 km
- Nevada-California-Oregon Railway Locomotive House and Machine Shop0.6 km
- Twaddle Mansion0.6 km
- Lear Theater0.7 km
- Nevada Museum of Art0.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Whitney Peak Hotel Reno, Tapestry Collection by Hilton
Which month has the cheapest rates at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Whitney Peak Hotel Reno, Tapestry Collection by Hilton is January, with an average nightly rate of R2 459. The most expensive month is April at R6 229 per night.
What is the cheapest day to book Whitney Peak Hotel Reno, Tapestry Collection by Hilton?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Whitney Peak Hotel Reno, Tapestry Collection by Hilton is Sunday, with an average nightly rate of R3 036. The most expensive day is Thursday at R5 846 per night.
How far in advance should you book Whitney Peak Hotel Reno, Tapestry Collection by Hilton?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Whitney Peak Hotel Reno, Tapestry Collection by Hilton, book around 2 weeks in advance. This could save you approximately 45% compared to booking last minute.
FAQs when booking at Whitney Peak Hotel Reno, Tapestry Collection by Hilton
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Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
0,2 km | Reno | 4,3 km |