Hotels near Ordaz airport

Pros: Large facility with lots of space. It’s a little dated but we’ll maintained. Staff is very friendly.

Pros: It was clean and location was good too

Cons: The staff surprised us with s anniversary presentation on our anniversary day.. so sweet

Pros: The pools were beautifully designed. Nice restaurant on the beach with good food & Service. Great Ceasar salad.

Cons: The price of the room

Pros: Everything

Pros: The pool was amazing. The views were incredible. The bed was so comfortable.

Pros: Location was perfect

Cons: Need longer hours for restaurants

Pros: Beautiful property. Amazing food, very friendly professional staff Clean

Cons: Loved it all

Pros: The property was beautiful, the staff was very friendly and made great drinks, the pool was wonderful and designed to always feel private even when it was busier. You could easily and happily stay just at the resort or walk safely and easily to the shops at the marina but town was a 20 minute Uber/taxi away. Everyone spoke English and Spanish which made everything relaxing.

Cons: There was nothing I didn’t like but the beach was sort of small and a bit more dirty (naturally not with trash or anything) because it is the marina so it was better to look at than to swim. The pool was perfect though.

Pros: This is a visually beautiful property! We love the lush green grounds, the clean and fairly quiet pools, the large rooms and views. My husband really enjoys the workout facility.

Cons: We don't like the rising fees. "Tips" for maid and bell service are now included, and the Westin will charge a US$15 per day "resort fee" starting February 2019. Add 3% hotel tax and the 16% IVA tax that we pay as Mexican residents, and it's not a deal, even at convention rates.

Pros: From the minute you walk thru the door you feel at home. The staff is so wonderful. Location is perfect. Beachfront luxury and pools to get lost I

Pros: Amazing staff service especially by he hotel greeter Pedro!since the minute we got there, he already had gone above and beyond to making our stay there the most welcoming. With this being said, The Westin definitely does not disappoint in how well present, accommodating, and easily accessible to the beach. Defitely recommend a stay here especially during March when all the spring breakers are in town!

Pros: Friendly staff. Lots of nice swimming pools.

Cons: Room outdated, and having to pay for wifi in room? This was our second hotel in PV. Not horrible, but probably wouldn't stay here again based on other options.

Pros: Pool design. Friendly check-in staff. Late check-out offered.

Cons: Staff seemed stressed and not appreciated by supervisors. Pool lacked towels (were hidden in a rolling bucket), and had zero towels at 7pm when I wanted to go swimming. Lobby was cold and had no warmth or delights. Overpriced food. Far from center of Puerto Vallarta.

Pros: Everything was pristine. I loved the temperature and style of the pools! So relaxing! Staff very friendly and helpful!

Pros: Every single person who works at the westin was SO nice! One morning at breakfast downstairs, I had mentioned to the waiter that my boyfriend and me were loving this place but getting bit so bad by mosquitos after he asked how we were doing. When I came back from getting my breakfast at the buffet, there was mosquito repellant sitting on our table. Arnoldo (our waiter) had left it there for us to use. So nice!! Everyone there was just happy and did whatever they could to make our stay enjoyable-which it was. This place is clean and set in the most perfect location. We cannot wait to go back!!!

Cons: Having to pay for WIFI

Pros: We loved the gym facilities, tennis courts. Great breakfast spread which was included, rooms were nice and clean. Staff friendly and would deliver drinks to the beach/ poolside.

Cons: Wished the beach was longer to walk (cove with little peninsulas that were rocky to cross to get to the next small cove) Didn't like the lunch restaurant/ outdoor eating options during the day.

Pros: Pool area, view, size of rooms, cleanliness, beach access, noise level, excellent service

Cons: Still seemed expensive, food could be better

Pros: Great hotel, great value for your money, pay no attention to the complaints of lizzards and bugs on the rooms. All hotels in the Puerto Vallarta have this 'problem' because they are so close to nature.

Pros: Room was nice and relaxing. Check in was easy. Free wifi only in lobby.

Cons: Beach was not cleanest water, but most if you go to the beach usually you would leave PVR.

Cons: Upon check in we were given a different room that we had paid, After discussing several minutes , we get the room we booked in kayak website.

Pros: Location was excellent

Cons: Property is getting old and needs an update

Pros: The hotel was very clean and very nice. The staff is so welcoming and friendly. They have on-site COVID testing which was awesome since we needed it for our flight back. Definitely recommend and will be staying here again.

Pros: Great service and location

Cons: Update facilities

Pros: Spacious room. Ice cream counter. Coffee shop. Early wake board availability. Great pool.

Cons: Nothing. It's a nice place.

Pros: Had a great stay here for 5 nights with the all inclusive package. I was extremely impressed by the quality of food. You really can’t go wrong with any of the restaurants but room service is definitely lacking in taste/quality. Drinks were fine but way too sugary and the alcohol was obviously the well. Definitely had some days where I just paid for better drinks. One big bummer is Prosecco isn’t include :( Otherwise, the service is great only had one bad day at the ceviche bar where literally couldn’t get anyone to adequately wait on us (there were like three servers and they were just completely ignoring us it seemed like they were gossiping LOL!) If you have the opportunity definitely book a massage and hand out in the spa ! It was wonderful and brought me back to life after a bit too much partying !! I would definitely stay here again overall it was pretty exceptional and they handle COVID better than most people do in the USA.

Pros: The family experience was great it was clean beautiful staff friendly.

Cons: I like mostly everything there was a small part outside that had iguana poop but it was minimal

Pros: I liked the area.

Cons: If I stayed longer.

Pros: Super clean very safe, comfortable

Cons: Nothing g was great

Pros: Location. Service

Cons: The hotel, even as some remo can be seen, need a major facelift

Pros: The whole experience was amazing. Not only is the property beautiful and so relaxing, but the employees are friendly and very helpful.My husband and I do a lot of traveling and have stayed in all kinds/levels of accommodations all over the world. This has become our favorite place and we return just about every year. In fact,we have come so many times that they upgraded us to a suite this last time which was amazing. The restaurants on site are among the best in Puerto Vallarta. The rooms are always clean and the beach is not overcrowded like some of the accommodations in the hotel zone. It's convenient to the airport and is about a 5 minute walk to the Marina which has lots of restaurants and shops.

Cons: The only thing that could be better is to have another few days there.

Pros: Staff always friendly and engaging Wonderful location and property Good value.

Cons: The resort is 28 years old and just a little dated. BUT they are in the midst of renovation.

Pros: I have been to this resort many times over the past 8-10 years. It never disappoints me. Staff are very friendly and helpful and the facility is VERY nice. It feels like home to us and we are from the cold north. We love Puerto Vallarta and REALLY love the Marriott Casa Magna! We will be back again next year!

Pros: Good facility, pool, activities

Cons: Front desk staff not well trained. problems with check in, rooms not ready in a timely fashion

Pros: The location. Ocean views. Pool area.

Cons: The food could be better around the pool. Mikado was great as usual. The coffee shop could be better organized for order taking, paying. The bar is very nice and great atmosphere.

Pros: The staff at the front desk and in lobby area, plus concierge went above and beyond to ensure we were assisted in a timely fashion. The proximity to walk over to the Vallarta Marina was great.

Cons: The drinks on-site are very expensive.

Pros: clean hotel near dining and downtown. value was good for what we got through booking.com. staff was mostly friendly.

Cons: only issue i had was when i requested a late check out, they refused. i asked to speak to a manager and they changed their mind and gave me an extra hour. just seemed weird, it was the first time i've ever been told no on a late check out request at any hotel.

Pros: The Marina area is less congested than the Zona Romantica which gives the whole area a laid back feel. The pool was a great size and you steps away from the beach. Easy bus transportation to other parts of town. Several restaurants in the area if you don't want hotel food. The public areas were nice with decorated with a certain flair.

Cons: I expected more luxe giving the relatively high price - not Four Seasons standards but maybe a little more. The rooms were nice enough but the decor seemed to lack a certain Mexican spark. The rooms were more like generic hotel rooms - nice but generic.

Pros: The resort staff was amazing beyond any expectations. Friendly, helpful, and willing to go above and beyond to assist guests in any way. The resort is beautiful and well taken care of. The rooms are beautiful and comfortable. I would recommend this resort to anyone and plan to come back soon. Thank you Daniel, Marco, Alan and Adrian. There are more people I would like to thank but I didn't get their names but they were great.

Cons: Nothing.

Pros: Ok for breakfast but due to covid to be expected All else ok

Cons: Everything was fine

Pros: Si clean

Cons: Nothing

Pros: Close to airport and marina

Cons: The internet sucks.

Pros: I enjoyed my first experience at this hotel.

Pros: I was able to walk there from the airport and it only cost 80 pesos to get a taxi the next morning to the central bus terminal. The wifi signal was very strong in all the public areas including around the pool. Although not as strong in my room, it was still good enough. The continental breakfast included yogurt, granola, and fresh fruit as well as the usual stuff.

Cons: It's a ways from the beach and from Old Town for people who are planning a longer stay.

Pros: The resort was clean and beautiful. The staff was friendly.

Cons: I HATED that the gym wasn't included in the price. Just add in a few extra bucks for goodness sakes. What's the small revenue from the extra $6 per workout paid by the 5% of us who exercise on vacation? It can't be very much.

Pros: beach, pools

Cons: Food was not as good as I thought, and not open late, room service was like 2 hours wait and was cold and fries tasted old

Pros: Very Family friendly with many pools to accommodate the little ones- there was a kiddie pool for toddlers who are not swimmers, a baby pool, and another one by the kiddie pool that was 3 foot 5 inches so perfect for emerging swimmers. They can swim and dive but stand in their feet if they get tired. Staff are friendly and attentive, food were delivered fast whether it was ordered at the pool or at the restaurant .

Cons: It is a time share place so lots of people selling time share. Beware when you get off the airport since they are affiliated with the hotel so it will come off as they are helping you get to the hotel or “verify” your reservation. Just walk past and get your taxi. Food could be better in terms of taste and selection. Maybe due to covid? Selections were the same for breakfast everyday and also for lunch. Perhaps they could have something special of the day everyday.

Pros: The facility was beautiful and the surrounding areas were even much more beautiful

Cons: The people who tried to sale a timeshare.

Pros: Nice and big

Cons: Everything

Cons: Buffet meals, we were unaware during booking that buffet was the only option for breakfast and dinner in all inclusive. It's incredibly disappointing that in 2021 two magnificent creatures who should be spending their time roaming open land are kept in a cage the size of a small bedroom. Is this for entertainment? Who is this entertaining? How is this entertaining?

Pros: Very clean and friendly staff. Room was great beach and beach was beautiful.

Cons: Couldn’t really get clean with water pressure and was warm at best. Not for a single traveler. Very family oreintated. No nightlife. Everything closes at 11ish.

Pros: Super clean comfortable attentive staff great food great service

Pros: Everything but the food

Cons: The food

Pros: The drinks and food on the beach was affordable. The rooms were clean and nicely outfitted with a kitchen with nice market a short walk away. Easily can make meals inside the room if family on small budget. Only 2 real complaints: 1. Excessive time neesed for Check In/Out. So many staff throughout the facility. But only 2 at Check In/Out. Took almost an hour to Check In and to Check Out. Not a good way to start and end the relationship. 2. No good english communication. You need to keep your towels and use Hospitality Suite before Checking Out. Otherwise no towels supplied inside Hospitality.

Pros: The resort is starting to look old, nothing terrible though and the price was ok

Cons: Checkou took 1hr and they force you to ysve a shitty plastic bacelet 24/7

Pros: Beach and pools

Cons: Room was not great, the bed was poor, and housekeeping was poor.

Cons: Where our room was and where we had to check in and out was about 4 blocks away from each other. A long walk with inconsistent shuttle service. My initial impression wasn't nice because the man checking me in was dour. We had a1 bedroom condo room with a kitchen. When we wanted to have family over for dinner we were forbidden. At first he said it would cost $12.00 per person, then the price went up to 25 " and they can only stay for 3 hours " and then, finally, the answer was NO, no visitors allowed. After that disappointing news, we walked back to out room and the door was wide open with a maids cart next to it, but no one was there, the room was wide open! I called to complain and was told a supervisor would get back to me and they never did. I would recommend NOT going there. Also was super busy, packed with people.

Pros: Friendly service, excellent beach, clean pools. Felt luxurious and comfortable by beach and in the room.

Cons: I did not expect to see tigers in a hotel in Mexico. They lived in small cages and in a stressful environment next to the road. Too many people too close to their home! What is the added benefit of having tigers at a busy hotel and spa resort? If you are going to have large animals at a resort and put them on display, you'd better take care of them. I did not feel like the animals were being given the respect they deserved. Could hear tigers growling at night.(which made me question their stress levels and general care more). I do not like that the money I spent at this facility will perpetuate this circus atmosphere. Tigers might appeal to children but they did not appeal to me. Move them away from the road, give them larger facilities, enrich their environment (give them more than coconuts for toys) and treat them the way you would want to be treated.

Pros: Beach, availability of a variety of activities, option of cooking in the room, having the plaza in walking distance, the beauty of the grounds, helpfulness of staff.

Cons: Internet service,

Pros: The staff was friendly and helpful, the food was great! The bartenders are quick and made just about anything you want. We loved the peacocks and iguanas roaming around.

Cons: The beds were uncomfortable, making dinner reservations was a bit confusing and the adult pool closed too early. But overall, we really enjoyed our stay here.

Pros: We liked the Mexican restaurant, and the staff were all wonderful and very accommodating throughout the resort.

Cons: The food was very disappointing. Especially the Asian restaurant, and the snacks by the pool. Very low quality. When you are eating all of your meals at the resort, you hope they taste good. We didn't even try the Italian restaurant because we ordered a pizza to our room and it was almost inedible.

Pros: Had beautiful views from our room The bed was comfortable for me The servers at the pool area were very nice and attentive

Cons: Some of the staff came off as indifferent or even rude. Had problems on arrival getting our rooms (2) next to each other. They initially had us on 2 different floors. I chose this resort for the swim up bar, but they weren't even using it. The 3 restaurants avail for dinner weren't all open daily and had limited seating that they booked fast. Room service took over an hour to bring our food It lacked night life entertainment The pool was very shallow so by the afternoon the water was like a hot tub, not very refreshing after laying out in the sun

Pros: The location was great, very clean and staff was very helpful

Pros: The resort was nice and clean but pretty quiet at the pool area. Great resort to chill and decompress at. Location was good with a 5 minute taxi to the malecon. Decent beach to walk and check out the other resorts in the area.

Cons: The pool bar could have been open since it was at many other PV resorts, and allowing guests to sit next to the pool with their drink! Towel/Dinner reservation woman could have been a little more hospitable. Breakfast was your typical low end buffet breakfast, it will fill you up but nothing outstanding on the menu.

Pros: Everything was excellent! Food, service, clean beach, will return to fiesta Americana

Pros: The location and some of the staff was friendly.

Cons: This resort its more for family and kids. My boyfriend and I felt very uncomfortable. People were staring at us. It's not a couples resort. There's a 95 dollars fee to get into the infinity pool. I would not stay there again.

Pros: The breakfast buffet with omelet bar was great every morning. The coffee shop moved out of the gift shop our last day which was a great improvement. The service in adult lounge was always great and well as the food there. The staff for the most part was very friendly. The restaurant wait staff, the desk personnel, the entrance greeters, the cleaning staff were all amazingly friendly and helpful. We were always greeted with a smile and their salute.

Cons: The hours for the adult lounge were very restrictive. The swim bar closed at 6pm each night which was crazy. I experienced extremely slow service twice while I was there and each of times we left the venue. One of the instances was reported to staff who corrected it the next day, the food on the special nights was lacking flavor and didn’t seem all that special. The overall quality of the food was lacking when you compare it to the Grand Fiesta.

Pros: * Excellent service in many areas. * Asian and Buffet restaurants were outstanding. * Room service was great. * Each employee we encountered was very good. * Drinks were okay. * I want to stay if it had not been for the service issues at the 2 mentioned restaurants this would have been an outstanding review.

Cons: * The worst part of this restaurant were the Italian and Mexican restaurants. Service was extremely slow in the Mexican (took a group of 10 3 hours from start to finish.) Service was slow and our server was just rude in the Italian restaurant. We went back to the Italian restaurant a 2nd time encountering this same server and he was even worse the 2nd time.

Pros: The Resort was pretty spot on and the lobby was simply stunning. We stayed on the 9th floor and got a great view of the beach and the surrounding area. Hotel staff was friendly and there were plenty of drinks. Family friendly resort

Cons: Not exactly for younger couples looking to party. The resort next door looked like they were having a blast the entire time. Friendly Vallarta next door is where the party was happening: DJ, Mariachi, Banda, they had everything. I fee like Fiesta Americana should do something similar if not bigger. Not too much of a bummer though, quick taxi ride to where all the night life is happening

Pros: Great people, food and drinks

Cons: Had to leave to early to go to the airport

Pros: Loved everything about this place. Great food, great selection of beers and cocktails as part of the all inclusive package.

Cons: My only complaint would be that the beds could be a bit more comfortable.

Pros: The pool and beach were wonderful. The food was great. Loved the omelette, smoothie and quesadilla stations for breakfast. The fish tacos are a must! The grill not only offered hamburgers, hot dogs and chicken wings but guacamole and pico. The rooms were all pool and ocean view and very adequate. But what really stood out was the staff. Not only were they friendly and accommodating to the guests but never saw any impatience or aggravation between coworkers. We WILL be back to Puerto Vallarta and it WILL be at Fiesta Americana.

Pros: Staff is very friendly and polite, always willing to please the customer. Comfortable bed. . Hotel pillows very hard. Very nice small beach, pool. Nice bar in the lobby that stays open late. The Ceviche was great at the restaurant by the beach. Beach waiters are excellent.

Cons: Not being able to accommodate large groups in restaurants, only one table for 8 people in each restaurant, and always taken. Waiters were not permitted to join 2-3 tables to accommodate my party. Tables available at buffet but not too many choices of food, gets tiring after few days. In order to share some meals together as a family we end up eating out at La Leche and town restaurants, spending money not in budget. Would not recommend for groups with more than 5 people.

Pros: The staff worked realy hard to make a pleasant experience.

Cons: The food was satisfactory at best. Not a good value for the money. Service to time share holders was a priority, the rest of the guests were given less attention.

Pros: All around great stay!!!!!

Pros: I cannot say enough about the quality of the staff. Very cordial, easy to talk to, .. they know to pay attention to the customers. In more than one instance, if one staffer could not directly resolve an issue he/she did not direct me to another, He or She would own the issue and redirect it himself/herself. No language issues either.

Cons: The hotel could use a true on-site barista / espresso bar. The Nespresso machine is a degradation to the quality of the food served otherwise. One must take a bus or walk 15 minutes to the nearest Starbucks. Say a few prayers, toss that thing in to the nearest convenient active volcano, and get serious about quality espresso drinks on campus. The Lazy River needs to be that. The water needs to be pumped at a much greater volume from the inner pool to the ocean pool to prevent all the junk from collating at the beginning of the river. Fix the lining of the river as well---too many harsh, sharp edges gauging chunks of flesh off patrons. It's not the weight loss program I had in mind. Finally -- cost. At ~$115 / person / night, I have to judge the whole package against similar venues in Hawaii, Florida, the Carribean, etc. I am of the opinion that the "all inclusive" package -- given all the pros and cons --- is over-priced. Unless that drops, even though I had a splendid time, I will research other places to stay next I visit Puerto Vallarta.

Pros: breakfast was absolutely wonderful.

Cons: The rooms are old and dark. Not enough restaurants. The World Tour restaurant wasn't good. The Andrea is the only good restaurant but if you stay for a week you get tire eating at the same place.

Pros: Big and heated pools. Good sized rooms. And good drinks(not watered down).

Cons: Only 2 restaurants with very limited menu. And some of the items would finish very early leaving rests of the guests with even less choices. There were only 4-5 deserts in lunch and dinner. Nightly shows were pathetic and very few guests attended those. Kids club activities were non-existent.

Cons: No showers by the pools.

Pros: It was clean and staff are friendly

Cons: I was offer to upgrade to a room with a view which I appreciated but they didn’t tell me that I was located right next to stairs and an elevator. It was very noise with people walking and it echoed hard to sleep, also I was right next the staff lien closet and you can always hear them talking and opening the door and very early times of the morning. Our sleep was interrupted many times throughout our stay there. Just honk he should have told me. I paid extra to move and I probably won’t have if I knew the location of the room.

Pros: The service was great. The staff very friendly and helpful. The food was delicious The Place was very clean. This may sound silly but the public bathrooms had scents oils that made them smell very nice and they were always clean. We had a fabulous time.

Cons: The bathrooms were a little far from the beach area.

Cons: room location was one of the worst on the property, simply because it was not reserved directly through the hotel.

Pros: Beautiful grounds, suites nice w/ great views, pools, bars. Restaurants were good for breakfast, lunch and dinner - open all day long. Friendly staff. Cooking classes, karaoke, dancing, etc.

Cons: Only issue we had was that the Mariachi band played in the lobby until 2am, which included trumpets playing loudly. Some guests took that party to their rooms after causing a disturbance. We called front desk and resort compensated us with a couple of $90 spa certificates (hour massage) as well as champagne and choc-covered strawberries. Appreciated that.

Pros: The grounds are lovely and the staff is great. The access to the beach is a real bonus. Senate at all three restaurants and the food was a cut above what I had initially expected, especially the breakfasts. The rooms are a little Spartan, but honestly very comfortable and extremely clean.

Cons: There is no real bar. People hang at the pool all day and they serve drinks in the lobby and restaurants at night, but there isn't a regular bar anywhere on property. Given the amount of alcohol the staff has to run and get (even delivering to rooms) it would seem everyone would be happier with a place that had some music To hang out in. Likely they view the lobby this way, but the ambiance is wrong. It's my only complaint.

Pros: Great layout . Not crowded . Good food . Excellent staff . Clean clean clean !

Cons: This property would have gotten the highest rating were it not for what happened immediately after check in . I didn’t realize this is a time share property . I really dislike when properties want to take 90 minutes of my vacation time for a sales pitch. What I dislike even more is when they get pushy. No thank you means no thank you . I don’t like repeating myself. Outside of that we had a great stay .

Pros: Rooms were great ,the pool was nice

Cons: The time share pressure

Pros: It was vert clean. The staff was very nice! Perfect for a family vacation

Pros: I could not believe to what extant club Regina protected me from Covid. It started with antiseptic rug at the entrance followed by temperature test and a dose of hand sanitizer. 6 ft separation was practiced in all direction including masks and shields. Checkin was prompt and efficient When we came to our 3rd floor room we found EVERYTHING sanitized and wrapped in plastic! Including the dishtowels, the shampoo conditioner and soap, the extra blankets etc etc We loved the view, the Jacuzzi on the outside porch. The coffemaker As part of a complete kitchen. The beach chairs were sanitized every day! We even got out CDC required Covid test in the hotel for $35.

Cons: Nothing

Pros: The shower

Cons: The view

Pros: It was very nice. The margaritas at the bar were delicious

Cons: It’s big. You need a map. Lol.

Pros: The food was ok

Cons: They give you a extra fee for clean

Pros: Perfect maintained grounds, wonderful and VERY attentive staff. Great pool and food. Will definitely return! Special shout out to Benny and the entire staff at the Beach Club. They are all spot on on Covid cleanliness. Cannot say enough good about this experience!

Pros: Great staff, nice hotel, short cab ride to downtown, nice accompanying beach club and good food. I would recommend this hotel and definitely stay here again. Puerto Vallarta is amazing give it a visit!

Pros: Quite and adult

Pros: Excellent all around. Impeccable attention to detail. Calm, relaxing, just perfect for a work conference location. Highly recommend it. Would return anytime. Great staff. Love it. Near all. Perfect.

Cons: All great.

Pros: Most of the facilities were really nice. The pool area was excellent and the food was good. The staff was incredibly helpful, particularly because we were celebrating our birthdays. 5-star staff.

Cons: I didn't like the lack of immediate access to the beach. Further, I didn't like the private pool area set up at all. There was no way to access the pool directly from back patio. I also didn't like the fact that it was an all-inclusive yet I was presented with a bill for almost everything. I was never quite sure if something was extra, or not. That was really annoying.

Pros: Boutique nature of resort equates to large availability for cabanas and pool chairs. Food & drink were outstanding. WIFI was great throughout the resort.

Cons: The base room was one of the smallest we have ever had in any hotel; We felt it was necessary to upgrade rooms resulting in added costs we did not plan on.

Pros: Karina, the manager, and the entire staff were truly professional and just wanted us to enjoy our vacation. By the way, definitely don't forget to make it to the Ocean Club, and if you're staying for 5 nights, you'll get to try a restaurant at the Grand Velas; don't miss it!

Cons: having to leave ;-)

Pros: The staff was wonderful, the place was beautiful, and the food was awesome. We would definitely go back there!

Pros: The food you would even want to pay for if it wasn't all inclusive. The service was unbelievable. It also comes included with a beach front property right down the street. It's really quiet and peaceful. We had an amazing time!!!!

Cons: Internet does not work and staff was not attentive. hotel changed room when we checked in to a smaller room than we booked (and paid for).

Pros: Love their new color! And buffet was as good as always

Cons: Nothing

Pros: Stuff on ground was super helpful and lady's that clean our room was super nice and very clean rooms

Cons: Hotel change prices on stays and on line and change prices on adventures trips

Pros: Location

Cons: Nothing

Pros: Room was spacious and clean. Very happy that it had a bathtub

Cons: Music in the pool area and restaurant was always too loud. Not easy to have a conversation with our friends that we arranged to meet there.

Pros: Location, room and bell boys

Cons: The reception process and room assignment. I requested a room change and it was too way complicated traveling with 2 little child and wanted a ground level finally got it until the second day, first night a room in the 4 level with loud sound from the machine rooms, no sleep that night

Pros: Very clean, beautiful. It was everything I expected.

Cons: Absolutely nothing

Pros: Very clean, neat, and comfortable! Amazing stay! Staff was very friendly and helpful. Everywhere I looked, staff was keeping busy and not slacking off. Very attentive service, next time me and family are in town, we will definitely come back. .....side note* breakfast was delightfull.

Cons: Should have a sign in front of building, had a hard time finding entrance.

Pros: The pool was ok.

Cons: Everything

Pros: The food here is great! You can also bring in your own food to cook (the rooms have full kitchens and there are grills outside), but I would consider eating at the restaurants. A tip: The wifi is not free, but if you buy something from the restaurant in the market, you can ask for a wifi code that is valid for the entire day. Otherwise, the charge is $10 per day per device. I was never approached once by a sales rep in the lobby, so that wasn't a problem as some reviews have suggested. On the beach, however, everyone has something to sell.

Cons: The hotel is not close to downtown, so a cab ride is required. Also, there are plenty of people trying to sell you things on the beach and that can get a bit tiring.

Pros: The staff are the friendliest you'll find in PVR. The food was excellent too. We were surprised with prime rib at the seafood restaurant. Yum!

Cons: I didn't like that we basically missed our last day of vacation because of Hurricane Patricia. It barely rained and I never saw any high winds.

Cons: Our 'concierge' did the normal, take a 90 minute tour, get some free stuff. The 90 minutes was 4 hours. The free stuff was free anyway. When we didn't but at the end of the tour, two con artists drove us back and set us up for a free breakfast and free tickets to Rhythms of the Night and tour of a new place the next morning WITH NO SALES PITCH. I wouldn't go. My wife and daughter-in-law went. During the taxi ride they were assured NO SALES PITCH several times. When they arrived, they couldn't have breakfast or the free tickets unless they agreed to a "90 minute sales pitch". They left and had to pay for a taxi back. A wasted morning. The bad was so bad that I can't remember anything good about VDP.

Pros: Overcrowded Hotel. Exceptionally loud music starting at midday. No sunbeds available. Nowhere to relax. Food was awful. Only the breakfast was good.

Cons: Quieter

Pros: The view we got facing the beach.

Cons: Wish it was a lot more organized. There is no supervision for the Camastros. People just go get their towels and lay them over the Camastros and take off, while the person that really needs them cannot use them since guests reserve them by putting those towels over the Camastros. Wish the food was that of a better quality. There was no air conditioning in the Lobby, wish there was. The place gets overcrowded, too many people. The Kids club age is too high, wish it had been lower as my kid wanted to play but couldn’t for the less than 4years old admitted.

Pros: The staff were amazing!!

Cons: They are a little crazy about the mask wearing. I've been to other resorts during the pandemic where they aren't so strict, and I'm not on vacation to worry about Covid. Does it really make a difference to walk into a restaurant masked up, when the place is full of peoeple not wearing masks?

Pros: In sum good price quality ratio but nothing too special. Most of the employees are quite friendly (but not all!)

Cons: This hotel is a family resort and when you decide to stay here you should be aware that it is quite crowded with families and of course kids. We didn't consider this too much and were caught as a couple in between a lot of families. This is neither positive nor negative but simply a fact. What we didn't like were that the hotel was very crowded, the food was okay but nothing special. Something that is annoying is that when you go for the beach a lot of people run around who try to sell you something and this is not what you would expect when you go to an all inclusive hotel. What we further didn't like is that the coffee being served is nescafe and not "real" coffee. Beyond, the service personnel seemed to be underrepresented in some areas which led to less quality in food or drinks. This is nothing against the personnel because the majority was quite friendly but rather goes towards the hotel direction not equipping the stations with enough personnel. Furthermore, there was a strict request to leave latest at 12.00 (latest check out time), if not another night would be charged. Honestly speaking this is a little bit too much because almost every hotel gives you a tolerance of a couple of hours to check out later. In sum, considering the price quality ratio you basically get what you pay for, nothing more nothing less, nothing exclusive but rather standard. If you're fine with that than you can go for this place.

Pros: The breakfast was good. Pretty much the same thing everyday. Would have liked to see a little more variety.

Cons: The food could have been better. We wish there was more authentic food and more variety as it was pretty much the same every day.

Pros: The pool and beach areas were lovely. There is a separate area for adults which is nice because there were lots of children. Our room was on the 9th floor and we had a view directly down the pools onto the ocean. We could see the whole bay. The people going parasailing were right on a level with us. I particularly liked sitting on the balcony reading my book. The last day we were there they had a great band playing all the golden oldies!

Cons: The food was horrible. So bad you couldn't eat it. Even the ice cream was bad. The furniture in our room was tired and should be replaced. The walls are paper thin and our next door neighbors played Elvis all day long. We had a Junior suite and expected to have more. The bathroom was tiny. It had a nice shower but the toilet was behind the door and you had to wiggle around it to be seated. The rooms also need more electric outlets.

Pros: The staff is very friendly, helpful, thoughtful and try to make your stay as enjoyable as possible. There is always an activity going on and the staff are very active in the activities. It is a smaller resort so the staff all get to know who you are relativity quickly. It really feels like you are staying with a family. The food is good, nothing spectacular and it doesn't change much. We did not go to the spa so we can't say anything about that. The staff puts on much of the entertainment and they do quite well and because you know them personally it makes the shows seem infinitely better.

Cons: We paid by the night and it was the same price as a 4 star. Our room was big and clean. More than adequate but it is an older building in a hot humid climate so its pretty much what you would expect. It is also a smaller resort so groups can have a big influence on your stay. If you are expecting 4 or 5 star hotel rooms and food you may be disappointed. Honestly you have more fun here. If you are trying to stay away from kids it is challenging depending on groups staying.

Cons: Food is terrible. Only a buffet and food was always cold

Pros: Fantastic location on Marina. Great staff & service in La Palapa restaurant. Great breakfast. To😀

Cons: Check-in when I was told that it was policy to wear a fluorescent armband 24/7 (even when outside the hotel & walking around town.

Pros: 3 floor looking over pool

Pros: The stuff are very polite and helpful

Cons: Big groups and the pool too small

Pros: Very friendly staff. A lot of National guests. Food ok. Vodka was AWFUL. Drank rum Instead.

Cons: Towels in room, low quality/rough.

Pros: Didn't have breakfast

Cons: There was not enough water to drink. Only two small bottles provided initially and after that you have to pay for any drinking water. Really really stupid

Cons: Had a top level room with an electronic key and in two incidents wasted about 4-5 hours of time with the staff trying to get into my room due to the key not working even after being reprogrammed. If this wasn't enough I forget my phillips electronic toothbrush in the room after an afternoon check in and it wasn't reported by staff and I'm rushing to try to get it back before my flight.The door problem should've been fixed after the first incident and I should get my toothbrush back. Who steals a toothbrush???

Pros: Bar Staff were great (Eduardo & Daniel) Nice room Nice size property Location was nice, at the Marina Easy to find the hotel Well maintained

Cons: Hall noise carried into the room, which was surprising but perhaps the doors were not too soundproof.

Pros: I can think of nothing negative to say. This is a first rate hotel, with immaculate grounds, clean rooms and a fantastic staff. We loved it here

Pros: A older property, well kept. Managed profissionaly calm with access to shops, restaurant and the marina. Price / value a rare find in Puero Vallarta.

Pros: Cheap, near marina.

Cons: Check-in wasn't possible until 615pm, supposed to be 3pm. Very slow at cleaning rooms and keys given to others checking in while we waited. No blow dryer. Wifi is nearly non-existent, sometimes it works, usually it doesn't.

Pros: Great location, friendly staff and great value !!

Cons: Beds a little firm!

Pros: Great value for the price. Clean rooms, good food and a nice pool. Easy access to the city, airport, and bus station. Staff was very friendly and courteous. Planning on staying again if I return to valalrta

Pros: Everything was great.

Cons: The service they gave at the reception. Seeing that we had seniors an giving us a 4 floor and no elevetor. That was so wrong of the people up front.

Pros: That it was by the marina in Vallarta and sunny

Cons: the safe never worked! The room wasn’t done until we had to call always after 7:30 PM! The beach they have is to far to enjoy you have to walk like half of a kilometer and you can’t use the beach duo to no space! The food was poor😕 I will never go back there!! Nor recomend them! Maybe because I booked it on Booking.com and it was cheap or a good price but I felt I wasn’t treated like a real guest!

Pros: The pool was the only thing

Cons: Horrible food - two of my family members got sick Awful drinks - asked for wine and sangria - we returned. Two of the staff members were rude. Villas were smelly. We were downgraded and our money was lost.

Pros: Very nice staff Comfy bed

Cons: I know this is Mexico. Most front desk staff around the marina speak English well. The evening lady was very nice but I had to wait for someone to come help me. Didn't have hot water. Took an hour to get it!

Pros: The staff was very friendly and helpful. The view from our 2nd room was very nice.

Cons: They let people party all night long and it’s very loud! A 12:00pm time would be fair.

Pros: had dinner at the Italian restaurant and food and service was very good , also had lunch at the Villa sea food restaurant and it was excelent. The buffet was also very good and all the personnel there were very attentive. The pools are very clean and awsome.

Cons: The check in was very slow it took two hours before they gave me my key, seemed that a lot of people were having the same problem.

Pros: Not a lot of people staying there

Cons: Our room was on the side of the building beside a transformer that buzzed 24/7. The air conditioner drowned some of that sound out but not all. We stayed here about 9 or 10 years ago. We enjoyed it then. There is no money being put in the facility now. One building completely closed with only 3 buildings of rooms being used. No longer has a restaurant. We booked a king studio which had a fridge and microwave and coffee pot but no dishes and did not have a sink. When I went to the front desk to ask if I could have a couple of plates forks and glasses I was told dishes weren’t included. I again requested and got the two plates glasses etc the next day. You can hear every door open and close and chairs scraping across the floor. Furniture run down. Sheets clean but bedspread had stains. I am sure it was clean just didn’t look great. Staff were friendly.

Pros: Very close to the airport (however, far from the center), you can use he facilities of the close-by Regina resort (beach access, restaurants, variety of swimming pools). It’s a great place if you just want to relax in a restore and are not very into exploring the area.

Cons: The facilities were a little bit ran down and not well maintained, very far from the center and thus without a car it is rather hard to explore the city and the area around.

Pros: Close to the ocean.

Cons: Nothing like the pictures provided at Booking.com site. The beds were very firm(same as sleeping on the floor). No elevator. Only a fridge and coffee maker.

Pros: The property in general correct, location is good, it is clean, staff are friendly and helpful but the overall impression is medium. Good thing is that you can access the hotel on the other side, which gives you beach access and a bigger pool!

Cons: I hope this feedback will help to improve overall quality as the place deserves to be a good destination. - checkin at 16-00 and checkout at 10-00 (!!!). 25 USD/hour extra! - reception is extremely slow. Plan some time ahead on checkout. - please remember that breakfast is NOT included. We accidentally took it and didn't pay at the restaurant - it was panic! Guess how many time I had to spend in the reception to settle the bill? - absolutely no sound protection in the room. You can hear your neighbors breathing. Imagine if they do a party (that is what happened btw). - would be good to have 1-2 free teabags in the room :)

Cons: Stollen jewelry and money, rundown,hot water takes 20 minutes to heat up,rude staff after being stollen from

Pros: For myself, the location was good. I intended to take the bus to my final destination and it is very close to the main terminal. The staff were helpful - a small problem with the television was dealt with immediately, and when asked about bussing within PV, they were able to tell me which bus I needed to catch - and which to avoid. Also, while the bed was quite firm, it was still very comfortable.

Cons: My only problem was with a guest. A smoker, he left his ashes and butts on the floor of the veranda instead of finding an appropriate place to dispose of them. Rude and inconsiderate of the other guests and staff.

Pros: Location

Cons: Terribly Overpriced. Room was so small, dirty and hotel was gross from the minute we walked in the front door, even the reception desk was a filthy area. We were handed two towels with rips and holes, and a filthy remote after we paid a deposit. We were charged 50$ for a 20$ room. 20$ would be generous.