Hotels near Ordaz Airport

Cons: Internet does not work and staff was not attentive. hotel changed room when we checked in to a smaller room than we booked (and paid for).

Pros: Great place to get away and relax. Spa is awesome!!

Pros: The food you would even want to pay for if it wasn't all inclusive. The service was unbelievable. It also comes included with a beach front property right down the street. It's really quiet and peaceful. We had an amazing time!!!!

Pros: Everything!

Pros: The staff at this resort are the best you will experience. Person after person went beyond the call of duty from the restaurants to the pool bar to the reception staff. Size of the resort made it so easy to get around.

Cons: Our room did not have one comfortable chair in it. In past years we had a couch but this room had only 2 cane dining room type chairs.

Pros: Service, food, relaxing,privacy

Cons: No answer

Pros: Boutique nature of resort equates to large availability for cabanas and pool chairs. Food & drink were outstanding. WIFI was great throughout the resort.

Cons: The base room was one of the smallest we have ever had in any hotel; We felt it was necessary to upgrade rooms resulting in added costs we did not plan on.

Pros: Most of the facilities were really nice. The pool area was excellent and the food was good. The staff was incredibly helpful, particularly because we were celebrating our birthdays. 5-star staff.

Cons: I didn't like the lack of immediate access to the beach. Further, I didn't like the private pool area set up at all. There was no way to access the pool directly from back patio. I also didn't like the fact that it was an all-inclusive yet I was presented with a bill for almost everything. I was never quite sure if something was extra, or not. That was really annoying.

Pros: Excellent all around. Impeccable attention to detail. Calm, relaxing, just perfect for a work conference location. Highly recommend it. Would return anytime. Great staff. Love it. Near all. Perfect.

Cons: All great.

Pros: The staff was wonderful, the place was beautiful, and the food was awesome. We would definitely go back there!

Pros: Everyone was very friendly

Cons: As they filled up during the week the service tailed off significantly. Only one restaurant but wide mrenu. Also Italian night didn’t have a single Pasta dish on menu ?

Pros: Karina, the manager, and the entire staff were truly professional and just wanted us to enjoy our vacation. By the way, definitely don't forget to make it to the Ocean Club, and if you're staying for 5 nights, you'll get to try a restaurant at the Grand Velas; don't miss it!

Cons: having to leave ;-)

Pros: It was clean and staff are friendly

Cons: I was offer to upgrade to a room with a view which I appreciated but they didn’t tell me that I was located right next to stairs and an elevator. It was very noise with people walking and it echoed hard to sleep, also I was right next the staff lien closet and you can always hear them talking and opening the door and very early times of the morning. Our sleep was interrupted many times throughout our stay there. Just honk he should have told me. I paid extra to move and I probably won’t have if I knew the location of the room.

Pros: The grounds are lovely and the staff is great. The access to the beach is a real bonus. Senate at all three restaurants and the food was a cut above what I had initially expected, especially the breakfasts. The rooms are a little Spartan, but honestly very comfortable and extremely clean.

Cons: There is no real bar. People hang at the pool all day and they serve drinks in the lobby and restaurants at night, but there isn't a regular bar anywhere on property. Given the amount of alcohol the staff has to run and get (even delivering to rooms) it would seem everyone would be happier with a place that had some music To hang out in. Likely they view the lobby this way, but the ambiance is wrong. It's my only complaint.

Cons: room location was one of the worst on the property, simply because it was not reserved directly through the hotel.

Pros: Nice staff decent food

Cons: Very old, rooms definitely need to be renovated I could hear other rooms moving furniture

Pros: Service is excellent

Cons: Cockroche big as my thumb. Steak was a blob of fat with brown gravy.thin walls

Pros: Beautiful grounds, suites nice w/ great views, pools, bars. Restaurants were good for breakfast, lunch and dinner - open all day long. Friendly staff. Cooking classes, karaoke, dancing, etc.

Cons: Only issue we had was that the Mariachi band played in the lobby until 2am, which included trumpets playing loudly. Some guests took that party to their rooms after causing a disturbance. We called front desk and resort compensated us with a couple of $90 spa certificates (hour massage) as well as champagne and choc-covered strawberries. Appreciated that.

Cons: No showers by the pools.

Pros: The service was great. The staff very friendly and helpful. The food was delicious The Place was very clean. This may sound silly but the public bathrooms had scents oils that made them smell very nice and they were always clean. We had a fabulous time.

Cons: The bathrooms were a little far from the beach area.

Pros: The pool was awesome the staff was great. The restaurant by the pool was awesome l, if not a bit expensive.

Cons: The power did go out to most of the hotel after a topical storm, but so we stayed and chilled at the pool most of the day, which happens to be one of the hots days here. The power was out from 8am untill about 530 am

Pros: The staff was super friendly

Cons: It was too hot in the lounge areas

Pros: We liked all

Cons: When I buy the from you it was $350, but when we arraive it was $480 : (

Cons: The outside building desperately needs a fresh layer of paint with a more modern and FRESH feel!

Pros: Staff was friendly and helpful.

Cons: When I reserved the hotel I was not informed that the pool and spa area was closed for renovations. Also the beach area has crocodile that made the beach area unsafe.

Pros: Excellent location, the people working here were amazing. Love this place. Clean and overall the services were great.

Pros: The staff was AMAZING!! I have never experienced such wonderful service. The staff got to know us by name, and we looked forward to seeing them daily. We visited the spa and all but one restaurant on the property. We would go back in a heartbeat!

Pros: Really nice and clean

Pros: The staff was friendly and made you feel like you were part of their family. The restaurant overlooking the beach I loved. The marina area was great. Restaurants outside the premises and transportation to them was great

Cons: No complaints other than the cobblestone roads weren’t made for the small cabs! They beat you up driving over them!

Pros: wonderful staff!!!! comfortable bed!!!!! delicious seafood!!!!

Pros: Location and facilities

Cons: Smell of the room

Pros: Swimming pool

Cons: Nothing

Pros: The property was clean at all times, all of the facilities were properly functioning (which isn't always the case in my experience). There were a lot of nice activities to do inside the resort and it was located about 20 mins walk from the Marina (lots of restaurants and boat tours).

Cons: We were told the morning of our check out that there was a free city tour that we could have had, but we weren't advised of it when checking in.

Cons: No Room Service No restaurante after 23.00 No place to Buy Water after 23.00 No servibar

Pros: Location was good lovely resort Staff very friendly. Tour operator at the resort was very helpful with some of the tours that we had booked before we left Australia he sorted them out for us as we had booked some that were not for us.

Cons: The bathroom in our room had a bad odour and there was mould on the tiles in the shower and the tiles on the floor in the bathroom were always sticky it needs a up date.

Pros: I loved the tub on the balcony. The beach was lovely and nice and relaxing.

Cons: The staff over all was very nice but it only takes one bad apple. When we got out of the car I was already half way out when he grabbed the car door open. When we asked him how was his night she said well a $1.50 would be nice. We didn’t know how to respond. It’s one thing if I have luggage and you help me but it’s never appropriate to ask for a tip. Also, there was no water provided in the room. When we got back from being out we asked to get some water but all the restaurants were closed so they told us we had to go to the connivence store!

Pros: Staff excellent family family atmosphere service overall very good

Cons: Service around the pool very slow

Pros: The property is great, the restaurants are great

Cons: I didn’t like the guys in the reception they look grumpy and not helpful is like they were making me a favor, then they didn’t help us with our bags I guess because we didn’t look important as to other guys that show up on a better truck then ours they help them right away

Pros: Gardens are amazing, great location, great pools and access to the beach

Pros: Pools are amazing! Location is great, walkable to the marina area with lots of restaurants and bars.

Pros: Alberto was very helpful with a variety of transportation needs we had over the five day period.

Cons: N/A

Pros: It was nice having starbucks coffee at the lobby and the girl at the bar was incredibly nice. Great view towards the ocean,, nice pool.

Cons: It was obviously the slow season but the Front desk employee refused to even try get me another room under the excuse she was not allowed to change rooms and did not even try to accomodate. No visits are allowed from outside people and even if you provide a logical explanation you are obliged to make your friends wait on the other side of the barrier. Incredible smell of mold all over the place but I guess it is due to the humidity..The rest of the staff were very good(except the front desk)

Pros: The concierge, Jessica, was the best. Was very honest and so helpful. We are returning to this resort & she is a big reason why.

Pros: Housekeeper was friendly and efficient.

Cons: Nothing in the room worked. Phones and safe didn’t work. We were told to use the speaker. Pool said it closed at 10 and we were removed at 9. Pool staff was unfriendly.

Pros: All facilities such as swimming pools, spa, restaurants and bars

Cons: Nothing

Pros: Great staff.

Cons: Food not very good at hotel la palmarall

Pros: Excellent service

Cons: Pool closes to early

Pros: The staff is extremely friendly. Very helpful and polite. The rooms are a nice size. Room service 24hrs a day and the pools are great.

Cons: They charge for the coffee that’s in your room. Most hotels provide the in room coffee and tea as complimentary. The “Starbucks” in the lobby has terrible pastries. I am under the impression they don’t get many patrons, therefore they don’t make fresh pastries often which is terrible. Our first night we stayed on the first floor near the sewage. We were awaken by an alarming noise like the plumbing in the shower was going to explode. Luckily, the staff was very helpful an accommodating. They moved us to a new room the following morning without issues. The final thing that that I did not care for was the attempt to up-sell. I understand that this is apart of their job but it can be pretty annoying when they are persistent. You will be appointed a concierge and they will contact you via email a few weeks before your arrival. In the email they will give you great tips especially the one about avoiding the solicitors at the airport. This resort does not provide their patrons with transportation but the solicitors at the airport will lie just to get you to agree to visit their resort in the hopes that you will purchase a time share. When I got to the airport I made sure to give the solicitors a firm NO and proceeded to getting an uber. At the resort I checked in and I was told to return later in the day to speak with my appointed concierge because they have something special for me. After getting settled in I returned downstairs to meet my concierge and guess what?! My special gift was a free bag which I appreciated but I was also being asked if I could set aside 2-3 hours to hear about their private homes on the resort. Sounded very similar to the solicitors at the airport that they reminded us to stay clear of. It all made sense. They wanted us to agree to their pitch opposed to the outside companies. They even promised to match whatever promotion we were told at the airport. I go on vacation to relax and enjoy myself.

Pros: The food was excellent. Location. Pool areas. Very romantic and familiar hotel.

Cons: Breakfasts were very expensive.

Pros: Friendly staff and clean. Nice outdoor resort, landscaping; pool well maintained. But I was confused about property nearby, Club Regina, looks and once was probably part of Westin.

Cons: The sales pitch for the vacation club.

Pros: The pool

Cons: Nothing within walking distance

Pros: Everything was great! Clean, beautiful, and perfect location

Cons: I chose the hotel because it was supposed to be pet friendly. That was an outright lie! I have a small hand held Chihuahua and we were we only allowed in certain outside areas of restaurant, nowhere near the pool, and not allowed to leave dog in room even if sleeping in carrier. Don't advertise that you are "pet friendly" because it is an outright LIE! We caused no problems and we were treated poorly!

Pros: Staff was excellent. Breakfast buffet very good. Outdoor bar staff was excellent.

Cons: Rooms were dated: layout and bath. Clean w/tiled floors and bath. Furniture outdated. 1st floor restaurant was a dud. Staff left us at 11:00. But for $--- night I can't complain when coupled with the beautiful grounds and great pool.

Pros: Great facilities, great pools, very good service.

Cons: Check in and check out took a very long time

Pros: The beach was very friendly all the time, and I liked how clean it looked. Everybody was very nice and professional.

Pros: I loved the service and the hotel itself was amazing great. Second time there for me but first with my girlfriend it was amazing

Cons: No complaints at all

Pros: Pool and beach

Cons: Mosquitos

Pros: Family friendly, comfortable, Activities, staff was very helpful. Where was the coffee Great place God willing plan to return soon

Cons: Can’t think of anything

Cons: We disliked seeing tigers in quite small cages arriving at the property. We really did not appreciate that the on-site fitness had a fee. In booking.com it mentions Fitness in amenities with no cost and also Fitness center at a cost. What was the on site fitness? We did not see one. If you loose a room access card, they charge 40 pesos. If you loose a towel card, they charge 120 pesos (although the concierge kindly provided us with a free towel). We wanted to invite relatives from Puerto Vallarta for dinner, but it was only allowed if they paid a daily access fee, which was very expensive. The beach restaurant is ok, although like many places in Mexico, they sadly do not use enough fresh fruit for drinks. The beach is nice, the water is very warm. The pool was very crowded.

Pros: The Breakfast is just as good as going to an IHOP or Dennys it was really good! The Food was great room service the beach wasnt over crowded it was great!

Cons: Lack of Parking space but not a big deal

Pros: This hotel has exceed my expectations the staff was always for you and the food is on the demand so it was really good, for sure i will come back . The drinks are also excellent, for sure i will come back.

Cons: They started construction right at the start of our stay which made things more crowded. But I’m excited to go back to see the updates.

Pros: My only problem was my wife had and upset stomach and asked for sprite. They they didn't sell coke products , but i see them using it on a mixed drink but still sell me one drink

Pros: I loved the safe enviroment for me and my family coming from the united states i had doubts of the security. The facility and the employees were extremely generous.

Cons: The traffic to get to the location coming from guadalajara was very slow

Pros: We were transferred to Palace Royale so my comments are for this property.

Cons: The horrible squeaky pull out couch

Pros: good staff,clean, convenience,

Pros: * Excellent service in many areas. * Asian and Buffet restaurants were outstanding. * Room service was great. * Each employee we encountered was very good. * Drinks were okay. * I want to stay if it had not been for the service issues at the 2 mentioned restaurants this would have been an outstanding review.

Cons: * The worst part of this restaurant were the Italian and Mexican restaurants. Service was extremely slow in the Mexican (took a group of 10 3 hours from start to finish.) Service was slow and our server was just rude in the Italian restaurant. We went back to the Italian restaurant a 2nd time encountering this same server and he was even worse the 2nd time.

Pros: The food was excellent at any of the restaurants. The nonstop drinks were also tasty.

Cons: I didn’t like being hounded to go to the timeshare/vacation club/ fiesta rewards presentations. Some of the staff were relentless. The rooms are noisey since the flooring is marble everything echoes even if the noise is not right outside your room. During my stay two different people entered my room while I was either sleeping or getting dressed. They seriously wouldn’t leave you alone. They take your luggage up to your room but only so they can ask you the same questions over and over again to try and get you to do the timeshare/vacation club/fiesta rewards demo.

Pros: The servers by far are the best thing the resort has to offer and are amazing. Kind , helpful, very hardworking, really enjoyed them. Would do everything they could to not say no. Gratuity is included, but tip them. They work hard for nothing at a mediocre establishment at best. They are probably why people give good reviews. I know they are the bones for my minimal good stars. I hope they truly value their staff.

Cons: This is not a true All Inclusive resort. No signs posted anywhere or clear literature of what you can't have, however they are happy to tell you that "you can" for an additional fee...or come to a timeshare pitch and we will give it to you. We were asked to move from our sun lounge by the pool, numerous sun lounges were open and as just a couple, enormously surrounded by families, we laid out on one right next to the pool.. After almost 2 hours, we were approached and asked to move. These lounges are extra cost. They weren't the covered beds that come with extra amenities. We went to eat in the buffet, and we asked to sit outside. We were told we could not, it was for people on the 8th/9th floor. We are on the 6th floor. So we litterly sat at the opening of the open air wall and looked at a table less than 5 ft away that we could not sit at. They proudly serve Starbucks coffee in the deli! Big sign posted! BUT for a fee. You find that out when you order. If you want hotel coffee, its free in deli. (the deli is not a deli. It is a hotel shop with typical resort trinkets and clothes, meds to buy.) Coffee is in the back and complimentary pastries. If you want more than your 1st day of coffee pods in your room that they give you to use your coffee maker, you are charged. I found this out because they gave me 2 decaf pods. I wanted regular coffee. I was told no. I got my 2 pods and if I wanted more or different I had to pay extra. If you want to use the Sonne adult pool, it is a $100 fee per day for a couple. The booking site says $15. There are ZERO activities at night. They call lounge acts in the bar nightly activities but kids are not allowed in the bar. All activities are by the pool during the day and the pool area and pool itself are in desperate need of help. Tiles cracked, falling off, dirty and rusted grout. Broken, ripped umbrellas. The pool is really bad. The sun lounge they made us get out of, was broken.

Pros: Close to the bus stop.

Cons: The food was ok..

Pros: Amazing Hotel! The beach was beautiful and there were several activities to do on the property. Shopping centers were very close take an Uber

Cons: Bars and restaurants close relatively early 1am and room service later at night 1am was very slow.

Pros: We loved everything about this stay. My 3 kids and my sister and I had a wonderful time. We only stayed 2 nights and wish we had more time to stay longer. The staff is very attentive and helpful. My kids loved seeing the peacock walking around the lobby and the iguana poolside was a great surprise though we didn’t get to see “Shakira”...maybe next time!

Cons: We didn’t like being approached 3-5 times about joining their membership. Also, I guess the receptionist also didn’t charge me for our stay when I checked in so I was called the next morning to come back. Then at checkout, someone told my daughter that I need to come back to pay for my room when I already had. It was so confusing and I’m still not sure if I got overcharged. I will have to confirm my credit card transactions. It just didn’t set easy with me.

Pros: I was flying from Calgary, Alberta Canada and I arrived in Puerto Vallarta too late to make a connecting flight to Guadalajara. Thus I chose to have an overnight in PVR while on my way to my home in Ajijic. Time isn't a consideration for me and a night at the beach is always enjoyable

Cons: Nothing

Pros: Courteous and friendly staff. Very good food - quality and variety

Cons: Room did not have enough storage space for clothing. When my wife plugged the hair dryer cord into the outlet, smoke came out of the appliance. Staff was notified but appliance was never replaced.

Pros: The staff were absolutely incredible! Special thanks to hotel employees and everyone involved with my birthday dinner, flowers and room decorations! Muchas gracias to all the wonderful staff

Cons: Everything was awesome!!

Pros: Very comfortable bed, spacious room.

Pros: Knowing I was a vegetarian, the thoughtful waitress mentioned or warned that the refried beans contained bacon grease.

Cons: No vegetarian menu option(s) in restaurant. Even the beans contained bacon grease. It would be nice if there were a plant based milk offered with coffee. Such as soy, almond,coconut or other nut milk.

Pros: A great hotel. Good location. Ample parking. Friendly staff. Nice clean rooms. Fantastic shower. Refreshing a/c. A lovely pool.

Cons: I guess being in PV, an ocean view would have just made it all the better :)

Pros: The staff is exceptional! We checked in early and the we were assigned to was not ready when we went up to it. So we just sat in the lobby to wait for our check in time. The staff noticed us sitting there and quickly assigned us a room already ready.

Cons: If I was a really picky person, I guess I could say something. But they met all my expectations since I reserved this hotel the night before flying down to Mexico.

Pros: We liked the breakfast . the swimming pool

Cons: Would be nice if it had a little Lounge Bar area

Pros: Excellent location within walking of marina, and close to airport. Surprisingly little plane noise. Very quiet

Pros: Outstanding Location to Marina. Filling continental breakfast. Great WiFi. Free water. Greeted by welcoming front staff. Restaurant in comfort inn was excellent. 10min from PVR airport. I would stay there again!

Cons: All was great!

Pros: Really good value, very close to the airport.

Cons: All good.

Pros: Everything was super nice

Cons: Cleanness

Pros: Breakfast was minimal as it was Semana Santa but otherwise everything was great!

Pros: We were given a free basic breakfast with the option of "customizing ' it which I did: it was excellent. The staff was very pleasant. The room comfortable. The price , very attractive. This was a last moment reservation that got me out of a bind and they did not jack up the price on me.

Pros: It was all about the staff...... Excellent and very helpful

Cons: Nothing

Pros: The location was great for the dental work I was receiving close by. Also the airport was close by. The staff were very good. Nice and friendly.

Cons: I didn’t have hot water in the shower all six days. I told the front desk about the situation everyday, but nothing was done to fix the problem.

Pros: Friendly staff, service in the pool area and the place itself

Cons: More attention to details is required eg.: lamps in the lobby used to be clean and white unfortunately parts are black/ grey and dusty. In the main Hotel area the air con creates a lot of noise - all over the place you will find walls with mould and dirt. Better maintenance and cleaning are definitely required.

Pros: The room was huge and the employee were awesome

Cons: More different style of breakfast

Pros: Location on the beach

Cons: Customer service was spotty, sometimes good sometimes absent

Pros: Lovely pool, great variety of food

Cons: Drinks were generally not great quality, food a bit bland sometimes. Specialty restaurants, food cold and except for the Italian, very bland and very small portions.

Pros: Proximity to airport and nice room

Cons: All of the food choices were pretty bad, especially the lunch buffet where nothing looked appetizing. I am surprised that hotel is rated 4 stars and have been to many all inclusive vacations internationally with much better food choices.

Pros: Nothing

Cons: Hotel was dated. Room smelled of mildew and mild. When asked to switch rooms they wanted to put me in a smaller room with two double beds. Did not want to downgrade especially for the price I paid. Fridge in room was not properly clean. Food was horrible

Pros: Everything was perfect... staff, room, meals

Pros: The bed was super comfy; the food was sooooo good. The views were breathtaking and the staff was so accommodating.

Pros: Liked the location. Food very good at all restaurants. The beach had great sand. Had lots of chairs on the beach but would like more around pool. Staff just excellent!

Cons: Had to wake up early to get chairs around pool. Need more umbrellas.

Pros: We enjoy our stay there! Breakfast and lunch at the Havienda were very good! Sushi sy the rooftop bar were very good and a great place to watch the sunset! The only downfall was the room had a strong smell.. the staff was really nice and friendly!

Cons: The smell in the room

Pros: The pool and views were fantastic. The restaurant food was pretty good. Staff are very helpful.

Cons: The all-inclusive buffet meals were pretty bad. We had a gorgeous room, but there was mold coming down from the air conditioning vent, which caused the room to smell.

Pros: Location

Cons: Food Selection

Pros: Large spacious rooms with a nice hot shower pads are a bit firm comes with a full kitchen.

Cons: Small beach where is dangerous undertow. No Internet in the room had to go to sports bar

Pros: The staff were so nice and friendly. The place was very clean and cleaning service was great and courteous. Servers at the pool were plentiful and on top of it. Nightly entertainment right at the hotel was a good option if did not feel like venturing out for dinner. Entire family loved it. Definitely recommend.

Pros: The location is very good. Best restaurant and bar across the street (La vaca Argentina). Walking distance to the Malecon. The bars on the property have 3 happy hours a day.

Cons: They said my reservation on booking was cancelled but if I forgot about booking and pay cash for the week they would find me a room. The room had a rotten mildew smell. Resort is dated built in 1985. The time share customers get the good renovated rooms. Hotel was overbooked. My friends reservation was also cancelled and they had to go to Nuevo Vallarta villa del palmar flamingo. The beach is very small and crowded.

Pros: Was a very poor and very dirty facilities my family is vegan and they could not help us with a steady heating source when is the easiest diet to prepare

Pros: The only thing we liked about the WHOLE resort were the pools.

Cons: Don’t buy the WiFi, it’s doesn’t work at all. They put us in a 2 bed studio when we had ordered one bed only. The beds were stiff and tiny which is the reason we had initially ordered a ONE bed. They told us they put us in the rooms first come first serve so it’s not even guaranteed you will get what you ordered. Staff was very unhelpful and unpleasant. Save your money and go somewhere else, by far our worst experience.

Pros: Everything was beautiful

Pros: location

Cons: that They did not give me the room that i asked for

Pros: Our junior suite was perfect for my husband and I and our granddaughter.

Cons: I was under the impression that this was a smaller boutique hotel with very personalized service. But it is just another huge hotel, with a LOT of Americans jostling for pool chairs! I was looking for a more Mexican flavor. Luckily we had a car for the week and were able to leave each day...

Pros: Very clalean.

Cons: No w5

Pros: The food here is great! You can also bring in your own food to cook (the rooms have full kitchens and there are grills outside), but I would consider eating at the restaurants. A tip: The wifi is not free, but if you buy something from the restaurant in the market, you can ask for a wifi code that is valid for the entire day. Otherwise, the charge is $10 per day per device. I was never approached once by a sales rep in the lobby, so that wasn't a problem as some reviews have suggested. On the beach, however, everyone has something to sell.

Cons: The hotel is not close to downtown, so a cab ride is required. Also, there are plenty of people trying to sell you things on the beach and that can get a bit tiring.

Pros: The pool was ok.

Cons: Everything

Pros: Location, varieties of the diff Restaurants (7), Friendliness of staff...especially the concierges, Beach and the varous pools and jacusis.

Cons: N/A

Pros: Night Shows are great. People are very kind. Food is great

Cons: All good

Pros: The staff was really good. The rooms were clean and comfortable.

Cons: The food. There was only one choice most night. The food was buffet style, and it wasn’t very fresh.

Pros: The food was delicious, the staff were really friendly and attentive. Location was prime!

Cons: I liked everything!

Pros: Nothing

Cons: Everything could of been better. Hotel was dirty, water was yellow, staff was unhelpful and not accommodating. Our first room had a broken balcony door and I had to beg them to switch us rooms. The next room was filthy with bugs and towels were stained with nastiness. Food was alright, not the best.

Pros: Nice view and close to everything

Cons: The food was cold and there was an hour where all restaurants were closed

Cons: our rooms were infested by german cockroaches and mine was an ocean view room

Pros: We took advantage of the free kayaks and paddle boards. The guy working there was excellent. The bartenders and waiters were good but a few more waiters would have been perfect. The buffets and menu restaurant food was good for the most part.

Cons: There was no plug in at the computer desk. They broughtr 2 prong extension cord for a 3 prong plug which was useless.

Pros: Food is terrible had to eat out of resort everyday

Cons: Food and drinks terrible

Pros: Food pool place locations

Cons: The cleaning they dont clean good the bath room was duty I reserved 2 rooms 1 with ming bed and 1 with 2 bed and they gave me the 2 rooms with 2 beds and when I ask them they toll me they will change me the nex day the hotel was empty

Pros: The customer service

Pros: Palapa dinners were awesome

Cons: AC in room kept turn up, making it too hot to sleep. Had to keep getting up to turn it down to stay cool

Pros: The pool was great!

Cons: The food was not really good!

Pros: The hotel was clean, great location, and great air conditioning. Thats import when its hot an muggy outside lol. The staff was incredibly welcoming. The morning breakfast was good.

Pros: It was clean

Cons: The all inclusive food was not good at all, there was always the same food every day and the staff would say they ran out of items. We had to try to get to the buffet as early as possible to be able to have some of the more decent food. We would not ever go here again.

Pros: Location. Service

Cons: Everything was perfecto

Pros: The room was nice. Bed was comfortable. Pool area was lovely.

Cons: The food is only buffet, if you have a seafood allergy there are no decent options. The bar closes at 10.30 which is very early. There were no bottles of cold water available.

Pros: Location was great/Pool area and grounds clean. Right on marina so access to shops and restaurants was easy.

Cons: 1. Rooms were dated with poorly lit bathroom 2. 1 live & 1 dead Cockroach greeted us inside the room so room cleaning was suspect. 3. We had family room but hotel charged additional for my son after we got there. 4. Breakfast buffet was poor for pri

Pros: The staff is what makes this property worthwhile. They are super helpful and always very attentive to all guests. The money that you pay is worth it for a short stay 3 day max.

Cons: The room had no hot water because the shower handle was broken, there was an open sewer in my room next to the toilet and it was so noisy at night. I called the front desk to ask for a room change and they told me they couldn’t because they were full (which I understand) then they said they would send someone right away to fix the issues. I came back to my room 4 hours later and nothing was done. I went up to the front desk to ask again and they finally send someone.

Pros: Was only there for dental work , recuperating from surgery

Pros: Location

Cons: I have regularly stayed here... I had requested an early checkin as I had cataract surgery that morning... the hotel emailed that if a room were available they would be pleased to accommodate When I arrived at hotel I was advised a room was available but they charged a fee in excess of 60% of the room cost... I feel this is extremely excessive and totally unwarranted... given my eye issues I had no choice... very disappointed particularly since I regularly stay there

Cons: Hair from prior guest in shower. Mattress was too firm for my taste. Showerhead needed maintenance and cleaning. Poor shower design that cause bathroom floor to become wet and slippery. Walkway floods when raining from poor drainage design/ construction. Decor on walkway causes impedance

Pros: location was good

Cons: in the reservation part it said room came with refrigerator. It did not have special medecine that needed to be frozen made stay hard had to buy a cooler and ice for 3 days

Pros: I don’t like security invader too much plus they put a bracelet en you rist this bracelet you can’t no take away for any reason because is seal

Cons: Had a top level room with an electronic key and in two incidents wasted about 4-5 hours of time with the staff trying to get into my room due to the key not working even after being reprogrammed. If this wasn't enough I forget my phillips electronic toothbrush in the room after an afternoon check in and it wasn't reported by staff and I'm rushing to try to get it back before my flight.The door problem should've been fixed after the first incident and I should get my toothbrush back. Who steals a toothbrush???

Pros: The water into swimming pools is warm. The view from swimming pools is awesome.

Cons: There is no refrigerator into the rooms. My room had no balcony.

Pros: I liked the fact that the property was away from the town centre. I liked the atmosphere of peace and quietness. Activities organised by the hotel were enterntaining and facilities were averagelly good.

Cons: Some of the details in the room, like window and shower curtains were broken or stained and that gave a careless image of the place. Staff members were always polite and we had a very good time though.

Pros: Not really anything

Cons: The food was terrible Nothing worked in the room No smoking even on our balcony Way too expensive for such a poor quality

Pros: I like the people working very polite it make u feel comfortable

Cons: I was dissatisfaction about the room it was kinda cheap .especially the bathroom

Pros: First of all, I wasn't expecting the place to be all inclusive so I would say that this is what I loved the most. Their food is amazing and it's a buffet that pretty much is included with your accommodation. Unlimited drinks as well and you won't have to worry about paying because like I said, all-inclusive. They also have swim-up bars which was my priority when looking for a hotel to book. Staff is so friendly and welcoming.

Cons: The only thing I didn't like is that the beach is a bit of a walk, and they have no room service so you can't order food and have it delivered. You have to go to one of their restaurants that's open from 11pm to 5pm which is a bit of a walk. Also, there are iguanas freely roaming around which isn't necessarily a bad thing but make sure to keep an eye out especially when you're eating by the marina.

Cons: Poor lighting, sewage problems in shower, no wi.fi

Pros: The food in general is good for an all inclusive with the money i spent. The hotel is a little bit old and there are some things that could get better, the way the hotel is managed is very old fashion and with few tweaks the experience could be much better.

Pros: Made to order omelettes

Cons: Staying in the Villas is a long walk to Lobby for a morning coffee. Should be provided at the beach bar from 7-9:30am

Pros: The property in general correct, location is good, it is clean, staff are friendly and helpful but the overall impression is medium. Good thing is that you can access the hotel on the other side, which gives you beach access and a bigger pool!

Cons: I hope this feedback will help to improve overall quality as the place deserves to be a good destination. - checkin at 16-00 and checkout at 10-00 (!!!). 25 USD/hour extra! - reception is extremely slow. Plan some time ahead on checkout. - please remember that breakfast is NOT included. We accidentally took it and didn't pay at the restaurant - it was panic! Guess how many time I had to spend in the reception to settle the bill? - absolutely no sound protection in the room. You can hear your neighbors breathing. Imagine if they do a party (that is what happened btw). - would be good to have 1-2 free teabags in the room :)

Pros: Very close to the airport (however, far from the center), you can use he facilities of the close-by Regina resort (beach access, restaurants, variety of swimming pools). It’s a great place if you just want to relax in a restore and are not very into exploring the area.

Cons: The facilities were a little bit ran down and not well maintained, very far from the center and thus without a car it is rather hard to explore the city and the area around.

Pros: Then outside pool area

Cons: Our room had cockroaches, our towels weren’t clean, our shower head didn’t work

Cons: Stollen jewelry and money, rundown,hot water takes 20 minutes to heat up,rude staff after being stollen from

Pros: Close to the ocean.

Cons: Nothing like the pictures provided at Booking.com site. The beds were very firm(same as sleeping on the floor). No elevator. Only a fridge and coffee maker.

Pros: The hotel was spotless!! I would definitely recommend for an overnight stay! Close to airport and bus station.

Pros: Comfortable settings.

Cons: Supply face cloths ,Small Fridge ..

Pros: Location

Cons: Terribly Overpriced. Room was so small, dirty and hotel was gross from the minute we walked in the front door, even the reception desk was a filthy area. We were handed two towels with rips and holes, and a filthy remote after we paid a deposit. We were charged 50$ for a 20$ room. 20$ would be generous.

Pros: Really near to the airport.

Cons: The staff wasn't great and it could be more clean.

Cons: The sheets were dirty and the pillows smelled gross - we didn't really feel comfortable sleeping there.

Pros: For myself, the location was good. I intended to take the bus to my final destination and it is very close to the main terminal. The staff were helpful - a small problem with the television was dealt with immediately, and when asked about bussing within PV, they were able to tell me which bus I needed to catch - and which to avoid. Also, while the bed was quite firm, it was still very comfortable.

Cons: My only problem was with a guest. A smoker, he left his ashes and butts on the floor of the veranda instead of finding an appropriate place to dispose of them. Rude and inconsiderate of the other guests and staff.

Pros: The guy at the desk was very friendly and kind

Cons: The Windows didn't lock. I questioned my safety. I lived to tell about it. 59$ seemed way too much got such a basic room. With 1 towel, no hand towel or face cloth. Also it was very noisy on the street till midnight