|"Staff are extremely caring and attentive"||(in 15 reviews)|
|"Hotel employee were all exceptional."||(in 4 reviews)|
|"excellent bar service !"||(in 8 reviews)|
|"Food was not good."||(in 8 reviews)|
|"They are scammers and will harass you for money the minute you arrive"||(in 1 review)|
|"The beach was rocky and the water looked dirty."||(in 2 reviews)|
|food was not good||in 42 reviews|
|staff is friendly||in 36 reviews|
|pool area||in 29 reviews|
|customer service||in 22 reviews|
|hotel is clean||in 19 reviews|
|beach good||in 16 reviews|
|room was clean||in 11 reviews|
|large group||in 10 reviews|
|front desk||in 8 reviews|
|hotel employee||in 8 reviews|
|restaurant great||in 7 reviews|
|well appointed||in 4 reviews|
|resorts||in 3 reviews|
|vendors||in 3 reviews|
|clean well appointed||in 2 reviews|
|harass||in 2 reviews|
|ordered the rib||in 2 reviews|
Food was not good
Your staff is awful, disrespectful, no English, not polite, not helpful, I can go on and on, this is most terrible experience I have ever encountered. They need to be retrained. I hope the manager that knows English will read this and keep this in mind. Unprofessional people!!!!
Staff treats you well, rooms with nice views.
Service is very slow, they take 2 hours to get towels or anything you you need. They can definitely improve on service. Also they guy who was supposed to introduce us to services or things to do in the resort was more interested in selling romantic dinner and spa time. Had to question him directly to find out things to do in the resort.
Service is fantastic
A lot of kids checked in on our third day there....that was only downside.
Amazing stay, would definitely go back!
The resort was clean, the staff was friendly, the food was great and the kids club was a highlight for my girls (8 and 6). We would definitely go back and have already recommended the resort to friends.
On the beautiful beaches of Puerto Vallarta, the Now Amber Resort welcomes all guests. It is a short five-minute walk from “El Malecon” boardwalk and close to the Puerto Vallarta airport. It is an all-inclusive resort for families, couples, and business travelers.
The rooms feature king or double beds, private balconies, large tubs, 24-hour room service, mini bar, turn down service, work desk, electronic in-room safe, iron, robe and slippers, hair dryer, and bathroom scale.
There are many rooms and suites to choose from such as Ocean View rooms, Garden suites, and Master suites. With an all-inclusive package, guests of the hotel get a great deal on the room of their choice! The rooms all come equipped with an amazing balcony or deck so that guests can check out the glorious views of Puerto Vallarta.
When dining at Now Amber Resort, guests will find the best food around. There is never a need to make reservations because these restaurants can accommodate all guests. Guests can choose from Barefoot Grill, Capers, Carnival, Castaways, Coco Café, Himitsu, and Tamarindo. Guests can have delicious cocktails at Casino 52, Manatees, Moments, Preferred Club Lounge, and Showtime.
Exploring the beautiful beaches and crystal waters is only part of the grand adventure at Now Amber in Puerto Vallarta. Booking is incredible easy and guests will soon discover the many reasons that this hotel is as popular as it is. With amazing customer service, along with luxury rooms, this is a great price for a terrific all-inclusive package.
based on 69 reviews
Policies vary by room type and provider.
If you are looking for a special experience during your vacation, look into booking one of the Preferred Club rooms, with which you will enjoy a range of special luxury services. You will be able to pick the pillow of your choice from a Pillow Menu and you will have access to book, movies, and music CDs that you can borrow. In addition, you will have access to the exclusive Preferred Club Lounge where you can eat breakfast every morning, drink coffee all day, and enjoy an afternoon aperitif with hors d’oeuvres.
Kids aged 3 to 12 years old will love going to the Explorer’s Club, which offers supervised activities from 9:00 am to 10:00 pm every day. Children will be able to participate in arts and crafts activities, learn how to cook, go on treasure hunts, and play games both indoors and outdoors. Teenagers also have their club, the Core Zone, which is equipped with activities more suited to their age group, such as pool and air hockey tables, video games, televisions, as well as a bar serving non-alcoholic drinks. For something a little special, and if you are there during the right season, you can watch baby turtles as they head to the ocean for the first time.
If you are traveling to the resort within three months of your wedding, you can request the addition of the complementary Honeymoon Bliss Package while booking your room. This package includes a bottle of sparkling wine and some fresh fruit on arrival, a turn down service during one evening of your stay, breakfast in bed, as well as a discount on all spa treatments. Please note that you need to present a copy of your marriage certificate when you arrive in order to show that you qualify for this free package.
The travel desk at the resort will be able to help you book excursions if you are looking at spending the day exploring the surroundings. You will be able to choose from a simple City Tour in Puerto Vallarta or you can go explore some of the special beaches with the Las Calevas or the Yelapa and Majahuitas tours. Alternatively, you can go snorkeling or kayaking around Marietas Island or you can choose to go zip lining over the Puerta Vallarta jungle.
If you are looking for a special pampering experience, you can book one of the packages offering a combination of spa treatments. The Welcome To Secrets and Secrets Signature packages each offer a range of body treatments, which include massages and facials, while the Beautiful Hair, Hands and Feet offers a scalp treatment, a manicure, and a pedicure. Alternatively, book the Relaxing Massage for Couples or the Relaxing Moon and Star Massage packages if you are looking to enjoy this special spa experience with a partner or a friend.
Now Amber Puerto Vallarta Resort & Spa is located at Now Amber Puerto Vallarta in Zona Hotelera, 1,3 km from the centre of Puerto Vallarta. Malecon is the closest landmark to Now Amber Puerto Vallarta Resort & Spa.
Check-in time is 15:00 and check-out time is 12:00 at Now Amber Puerto Vallarta Resort & Spa.
Yes, Now Amber Puerto Vallarta Resort & Spa offers free Wi-Fi.
Yes, Now Amber Puerto Vallarta Resort & Spa offers free parking.
No, Now Amber Puerto Vallarta Resort & Spa does not offer free airport shuttle service.
Now Amber Puerto Vallarta Resort & Spa is 5,8 km from Puerto Vallarta Ordaz. Now Amber Puerto Vallarta Resort & Spa is 96,3 km from Tepic.
Yes, Now Amber Puerto Vallarta Resort & Spa has a pool on-site.