Good to know
|Distance to city centre||2,7 km|
|Distance to airport||22,9 km|
|"The staff and the food were excellent."||(in 26 reviews)|
|"Most staff were very nice."||(in 35 reviews)|
|"Pool service was excellent."||(in 18 reviews)|
Time of year
Show reviews that mention
|adult only pool||in 26 reviews|
|food was good||in 39 reviews|
|fun activities||in 3 reviews|
|good selection||in 10 reviews|
|great beach||in 21 reviews|
|great in all restaurants||in 22 reviews|
|preferred club||in 3 reviews|
|relax and enjoy||in 10 reviews|
|room service||in 31 reviews|
|rooms are spacious||in 3 reviews|
|sea breeze||in 3 reviews|
|staff is friendly||in 48 reviews|
You can’t make reservations for dinner.
Everything here lives up to what you see on booking.com or their website. The facilities are immaculate, the rooms are very clean, large and pleasant. The staff is incredibly friendly. The food at the buffet and the restaurants is good. After nine days, we got a little bit bored of the buffet, but that's more of a luxury problem really.
Some dinner portions at the restaurants are tiny, the Italian restaurant in particular. So it's worth asking the waiter whether as a hungry person, you would need to order more than one dish or not. Also, in an ideal world, you would have more than one (cheap-ish) wine brand to chose from without surcharge. All added services at the hotel - from excursions to spa treatments - are pretty outrageously priced, even by U.S. standards. So we skipped all those. Finally, the beach isn't as grandiose as those in Cancun (zona hotelera) or those in some places on Cozumel. But it's still pleasant and you've got the sea to yourself more often than not since most people limit themselves to the pools.
Location would have been good had we been able to stay.
This is hardly a pet friendly place. When we got there, we were told we needed health certificates for our dogs, even though we needed these to get into the country with our dogs and live in Merida, it was crazy to hear that we needed these to stay at a resort. We when down the road and stayed at Mayakoba with our dogs without problems.
Lots of food options, lots of organised activities by the main pool and beach, good cocktails! Infinity pool is impressive for a all inclusive hotel resort. Spice restaurant was fantastic, both the hibachi tables and the a la carte menu.
Quite a bit of construction going on but not sure what the end product will be. We enjoy the music and activities but for some it may be a bit loud. If not in a preferred room there isn't really any quiet pool. There should be a list stating which restaurants are open and closed each day of the week, the only way to find out is to wait until the night before.
Cancun is an ever popular tourist spot and knowing where to stay to take in the perfect sandy beaches can be a difficult decision. Now Jade Riviera Cancun offers an all-inclusive vacation for both couples and families that leaves everyone satisfied.
Each room is brightly decorated comes standard with a seating area and mini-bar that is restocked daily with soda and beer. The bathrooms come equipped with a spa bath and bathrobes for comfort. Some suites have a private terrace or balcony to take in the ocean view. Every room has a cable television and access to WiFi. All of the colors in the rooms are inspired by the beautiful ocean and dazzling sunsets.
The dining options at Now Jade are seemingly endless. Guests can enjoy everything from regional favorites to classic Italian to simple sandwiches. There are several Cafes where guests can grab a premium cup of coffee and deli snacks or lounges where they can enjoy craft beers, full-bodied wines, and signature cocktails. With Now Jade’s signature “Unlimited-Luxury” guests can enjoy unlimited top-shelf spirits as well as unlimited snacks and other drinks. Some options are open 24 hours a day, seven days a week for those who like to grab a late night snack. Guests who don’t want to leave the luxury of their suite can order room service, which is also available 24/7.
Now Jade has so much to do that there will never be a dull moment during a visit. With everything from live shows to nature activities for the kids, everyone can find something to make them happy. Guests can explore the ocean with activities like kayaking, snorkeling, and deep sea diving. There are also three heated pools as well as beach access for those who wish to just relax and soak in the sun.
based on 2 577 reviews
Things to know
- Clean rooms
- Friendly service
- Friendly atmosphere
- Recreation staff is nice
Policies vary by room type and provider.
FAQs when booking at Now Jade Riviera Cancun Resort & Spa
What activities does the Now Jade Riviera Cancun Resort & Spa offer for children?
If you will be staying at the Resort & Spa with your family, there are two kids’ clubs that you can take advantage of: The Explorer’s Club which is meant for younger children, and the Core Zone Teens Club that is reserved for adolescents. Each of them provides a variety of activities that will keep your kids entertained, including arts and crafts, movie viewings, board games, and scavenger hunts.
Are there any tours or excursions available for guests at the Now Jade Riviera Cancun Resort & Spa?
For guests that enjoy history and architecture, consider going on the Chichen Itza tour, which will allow you to see ancient pyramids that used to be a pilgrimage in Mayan society. If you would rather experience the region’s nightlife, there is the Coco Bongo tour, which will allow you to visit one of the most famous nightclubs in the world and enjoy a selection of live performances and drinks. The Xcaret excursion is a good choice for those that want to take in the area’s natural scenery, and it offers activities such as swimming with dolphins and learning about local wildlife.
What special spa services are available at the Now Jade Riviera Cancun Resort & Spa?
If you are interested in a basic service that will leave your face clean and smooth, make a reservation for the Mini Facial. To exfoliate your body and leave yourself with radiant skin, there is the Jojoba Oil treatment, which guests at the Resort & Spa oftentimes book in conjunction with a massage or second body treatment. For visitors that are athletes, select the Sport Massage, as it will help to relieve your body of any pain and fatigue.
What packages can couples choose from at the Now Jade Riviera Cancun Resort & Spa?
Some of the deals offered at the Now Jade Riviera Cancun Resort & Spa will give you queen or king size bed options, as well as breakfast for two and free parking. To have a basic yet stylish wedding, you can find at the hotel a personal wedding planner, floral arrangements for the couple, a small wedding cake, and a sparkling wine toast. For additional amenities, you can have access to makeup and hairstyling for one member of the couple, a private cocktail hour, a photo package, and a dinner reception. If you would like a particularly luxurious wedding, there's also a romantic dinner on the beach just for the couple, a video of the ceremony, and a couples massage.
What sports activities can guests expect at the Now Jade Riviera Cancun Resort & Spa?
The Resort & Spa has several sports activities that guests are encouraged to partake in, including Euro-bungee jumping for kids, basketball, and soccer. There is also an archery area, on-site driving range, yoga classes, and game courts that can be used by guests for whatever activity they prefer. Additionally, visitors are welcome to take deep sea diving courses for an additional fee, and Hobie Cat boats can be rented to relax on the ocean.
Where is Now Jade Riviera Cancun Resort & Spa located?
Now Jade Riviera Cancun Resort & Spa is located at Unidad 26, 2,7 km from the centre of Puerto Morelos. Dr. Alfredo Barrera Marin Botanical Garden is the closest landmark to Now Jade Riviera Cancun Resort & Spa.
When is check-in time and check-out time at Now Jade Riviera Cancun Resort & Spa?
Check-in time is 15:00 and check-out time is 12:00 at Now Jade Riviera Cancun Resort & Spa.
Does Now Jade Riviera Cancun Resort & Spa offer free Wi-Fi?
Yes, Now Jade Riviera Cancun Resort & Spa offers free Wi-Fi.
Does Now Jade Riviera Cancun Resort & Spa offer free parking?
Yes, Now Jade Riviera Cancun Resort & Spa offers free parking.
Does Now Jade Riviera Cancun Resort & Spa offer free airport shuttle service?
No, Now Jade Riviera Cancun Resort & Spa does not offer free airport shuttle service.
How far is Now Jade Riviera Cancun Resort & Spa from the airport?
Now Jade Riviera Cancun Resort & Spa is 22,9 km from Cancun. Now Jade Riviera Cancun Resort & Spa is 35,2 km from Cozumel.
Can you bring pets to Now Jade Riviera Cancun Resort & Spa?
Yes, Now Jade Riviera Cancun Resort & Spa is a pet-friendly hotel.
Does Now Jade Riviera Cancun Resort & Spa have a pool?
Yes, Now Jade Riviera Cancun Resort & Spa has a pool on-site.
Reviews about Now Jade Riviera Cancun Resort & Spa
Most popular landmarks
- Dr. Alfredo Barrera Marin Botanical Garden 1,9 km
- Puerto Morelos Town Square 2,6 km
- Puerto Morelos Lighthouse 2,7 km
- Crococun Zoo 5,7 km
- Bonanza Ranch 6,8 km
- Arrecife de Puerto Morelos National Park 10,9 km