Heaven at Hard Rock Hotel Riviera Maya - Adults Only

4 stars
7,8
Good
based on 217 reviews
217 reviews
Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo, Mexico
Km. 72 Carretera Cancun-Tulum, Puerto Aventuras, Quintana Roo
+52 984 875 1130
Tue 18/8
-
Wed 19/8
2 guests, 1 room
Deals from
R5 980
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room, bed type unknown
R5 980
King room, 1 king bed
R6 088
Deluxe room, bed type unknown
R6 294
21 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals
21 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals
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Lobby
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive features an all-inclusive meal plan, a private beach and a bicycle rental. Popular facilities, such as a Jacuzzi, an indoor pool and free Wi-Fi, ensure an enjoyable stay in Puerto Aventuras.

The resort boasts deluxe amenities and services, such as outdoor tennis courts and Rock Spa. Guests can try out the recreational activities available, such as a sauna, billiards and a playground. A well-equipped fitness centre is also provided.

Rooms at Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive feature a spa bath and a coffee maker. All have slippers, a mini bar and a private bathroom with bathrobes.

During their stay at the resort, guests can enjoy a meal at Ciao, which offers a menu including Italian and international specialties. Guests can choose from a range of beverages at Dive or Heaven Bar.

Cozumel International Airport is a 60-minute drive from Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive. Xcaret Eco Theme Park, 5th Avenue and Xcaret Archaeological Site are close by.

7,8
Good
217 reviews

Latest deals for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Tue 18/8
-
Wed 19/8
Superior room, bed type unknown
R5 980
nightly with fees
King room, 1 king bed
R6 088
nightly with fees
Luxury Room, bed type unknown
R6 713
nightly with fees
Deluxe room, bed type unknown
R6 294
nightly with fees
King room, bed type unknown
R8 187
nightly with fees
Deluxe room, 1 king bed
R6 538
nightly with fees
Deluxe room, 1 king bed
R6 612
nightly with fees
Deluxe room, bed type unknown
R6 651
nightly with fees
Deluxe room, bed type unknown
R7 003
nightly with fees
King room, bed type unknown
R7 173
nightly with fees
Deluxe room, 1 king bed
R7 448
nightly with fees
Deluxe room, bed type unknown
R7 228
nightly with fees
Superior room, bed type unknown
R7 609
nightly with fees
King room, bed type unknown
R7 878
nightly with fees
Deluxe room, bed type unknown
R7 269
nightly with fees
Deluxe room, bed type unknown
R8 923
nightly with fees
Deluxe room, 1 king bed
R9 290
nightly with fees
Deluxe room, bed type unknown
R9 830
nightly with fees
Deluxe room, bed type unknown
R10 726
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Private beach
  • Adults only
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Gift shop
  • Bicycle hire
  • Game room
  • Golf
  • Scuba diving
  • Snorkelling
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Bowling
  • Water park
  • Pool table
  • Night club
  • Basketball court

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Disabled access
  • Adults only
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

General

  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Dining

  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Outdoor

  • Outdoor dining area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Kitchen

  • Kitchenette
  • Dishwasher
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis
  • Gym

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Playground

Reviews of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

7,8
Good
217 verified ratings
Wonderful
128
Very good
41
Good
21
Okay
7
Fair
3
Mediocre
7
Poor
10

Summary of reviews

Guests say
Guests appreciated the variety and quality of restaurants as well as the pleasant pool areas. However, many expressed disappointment with the level of service, cleanliness of rooms, and maintenance issues. Some guests mentioned problems with room assignments, noise, and amenities not meeting expectations. Despite these drawbacks, positive comments highlighted the spacious property, well-maintained grounds, and enjoyable dining experiences.
AI-generated from customer reviews
Restaurant9 out of 10
Pool8.5 out of 10
Room Size3 out of 10
Cleanliness1.5 out of 10
Service1.5 out of 10
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Location

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo

What's nearby

  • Dolphinaris Park Riviera Maya0.9 km
  • Oasis Beach1.6 km
  • Puerto Aventuras Golf Club1.8 km
  • Dolphin Discovery1.8 km
  • Puerto Aventuras Marina1.9 km
  • CEDAM Museum1.9 km
  • Omni Beach2 km
  • Kantun Chi4.6 km
  • Cenote Azul4.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 008-007-000402/2025

Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Which month has the cheapest rates at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only is September, with an average nightly rate of R6 890. The most expensive month is February at R8 928 per night.

What is the cheapest day to book Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Heaven at Hard Rock Hotel Riviera Maya - Adults Only is Friday, with an average nightly rate of R6 617. The most expensive day is Saturday at R25 537 per night.

How far in advance should you book Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, book around 4 weeks in advance. This could save you approximately 27% compared to booking last minute.

FAQs when booking at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Where is Heaven at Hard Rock Hotel Riviera Maya - Adults Only located?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is located at Km. 72 Carretera Cancun-Tulum, 2,1 km from the centre of Puerto Aventuras. Dolphinaris Park Riviera Maya is the closest landmark to Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • When is check-in time and check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Check-in time is 15:00 and check-out time is 12:00 at Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free Wi-Fi?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free Wi-Fi.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free parking?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free parking.

  • How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from the airport?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 29,2 km from Cozumel Intl. Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 60,2 km from Tulum Intl.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool on-site.

  • How does KAYAK find such great Heaven at Hard Rock Hotel Riviera Maya - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Heaven at Hard Rock Hotel Riviera Maya - Adults Only in Puerto Aventuras and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Heaven at Hard Rock Hotel Riviera Maya - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

Nearby hotels and places to stay

Closest

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5-star hotel
3% cheaperHard Rock Hotel Riviera Maya8.2 Excellent (400 reviews)0,42 kmPrivate beach, snorkelling, Outdoor poolR6 038+
4-star hotel
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Cheapest

See cheapest stays in Puerto Aventuras
4-star hotel
65% cheaperCatalonia Yucatan Beach7.8 Good (116 reviews)1,14 kmPrivate beach, snorkelling, Outdoor poolR2 205+
5-star hotel
3% cheaperHard Rock Hotel Riviera Maya8.2 Excellent (400 reviews)0,42 kmPrivate beach, snorkelling, Outdoor poolR6 038+
4-star hotel
Penthouse Xcaret Puerto Aventuras
5.3 Okay (3 reviews)0,91 kmR7 861+
Holiday rental
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Most recommended

See most recommended stays in Puerto Aventuras
5-star hotel
3% cheaperHard Rock Hotel Riviera Maya8.2 Excellent (400 reviews)0,42 kmPrivate beach, snorkelling, Outdoor poolR6 038+
4-star hotel
65% cheaperCatalonia Yucatan Beach7.8 Good (116 reviews)1,14 kmPrivate beach, snorkelling, Outdoor poolR2 205+
4-star hotel
Penthouse Xcaret Puerto Aventuras
5.3 Okay (3 reviews)0,91 kmR7 861+
Holiday rental
30% cheaper
Bellmare Front Water Laguna Ground Floor
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,6
2,1 km
Cozumel Intl
29,2 km

Everything you need to know for your stay in Puerto Aventuras

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