10.0 ExcellentDec 29 2021
Easy shuttle from airport to the car pickup. Quick in and out, easy drop off. We’ve rented from them for years in providenciales and always a good experience.
4.0 OkayApr 18 2021
Not friendly not helpful. Doing you a favorIf I rented somewhere else.
8.4 ExcellentFeb 18 2020
Staff was friendly but very slow. Drop off was easy.Not sure why it took so long.
2.8 MediocreNov 19 2019
1) They are NOT on-site at the airport - you have to take 3 minute van-ride out to the avis car rental center. Not a big deal, but if you are expecting a curbside pickup of your rental car, you will not get it. 2) They move REALLY slow at the front desk to get your pre-paid, pre-booked car ready. We waited for 40 minutes, for what i've got done in 7 minutes in other Avis centers 3) The Car was rather worn out, and beat up, and was not worth the COST we paid for it.
2.0 MediocreAug 4 2019
Flight delay gets you dumped by AvisThe consistently did nothing to help no matter how many numbers and people you talked withFlight was delayed by one day. Wouldn’t keep reservation even if I paid for the day it sat there. Kept stating there were no cars available for 7 day rental. Drove past Avis lot coming and going to a competitor that I tried not to use. Over 50 cars sitting idle. Paid more from competitors but got the service Avis wouldn’t do. Avis = dead to me.
2.0 MediocreJun 21 2019
We had a reservation at 4 p.m. for a rental car at the airport of providenciales the plane landed at 15.15 but the post-landing checks continued until 4.45 p.m. Leaving the airport around 4.50 p.m. No one was at the desk at avis. No notice, no message, no email, no one was interested in our book
10.0 ExcellentJun 20 2019
Helpful and friendly staff.Nothing! Price was great and car was great!
4.8 OkayMay 2 2019
Friendliness of staff.Waited 45 mins for the shuttle ride to Avis, as many other people got their pick of cars. When we arrived, they offered a manual Suzuki, w/ broken antennae, broken vents, & in poor shape. Couldn't fit in the car. Gave us a Suzuki Swift for more $ that was newer, but not clean and beat up.
8.0 ExcellentApr 22 2019
The staff was friendly and helpful. Convenient location for an offsite office.Wait time at arrival/pickup was very long (airport was not busy at the time) From the time we checked in at airport car rental to leaving the Avis office was over an hour and half. Car return was easy, airport is very close, but again allow extra time for shuttle to the airport.
5.2 OkayApr 9 2019
Car was old and had no features like radio. A real junker of a vehicle