Pros: Easy process to pick up and drop off. Staff was very polite, friendly and knew what they were doing so the process was very quick.
Cons: The car was decent but something rattled in the back the entire time. I believe it was the spare tire equipment.review from
Cons: Our quote from kayak was less than what hertz charged us on the spot in Providenciales. Even though we had a confirmation showing the correct price, hertz did not honor this. The agent at the Hertz counter was also very rude and unwilling to help us reconcile the charges. Overall, will not use Hertz again.review from
Reservation wasn't made clear
Pros: I specifically reserved a one way rental from the airport to the grace bay road location which shows up as a PO Box on the kayak reservation. However Hertz tried to force me to return it to the airport stating they do not take returns at that location which is BS IMHO since I was allowed to reserve it that what. The were going to charge me a few to leave it there which I insisted was unauthorized and I would contest it with my credit card before I walked out very upset on my vacatiion. They finally decided not to charge the fee after I called later but I will never rent from Hertz again. What a mess!review from