Riu Palace Riviera Maya

5 stars
Avenida Xaman-ha, Mza 9 And 10, L1, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
8,9
Very good
based on 313 reviews
313 reviews
Sun 16/11
-
Mon 17/11
1 room, 2 guests
Deals from
R4 022
/Cheapest rate per night
Room type
Provider
Nightly total
King room
R4 022
Superior room
R4 549
Double room
R4 907
20 more Riu Palace Riviera Maya deals
20 more Riu Palace Riviera Maya deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated directly at Playa del Carmen, this hotel is in a prime location. In the area, guests can appreciate the Mayan legacy, with spectacular pyramids and the popular ruins of Tulum, or the ruins of Cobá, or visit the reservation of the Sian Ka'an biosphere, where guests can find an untouched jungle. The club resort offers six restaurants and room service is available. There are also bars, a nightclub, a hairdressing salon, Internet access, a newsstand, boutiques, a laundry service and a concierge. The hotel also has a children's playground and a kids' club for younger guests to enjoy.
8,9
Very good rating
Based on 313 verified guest reviews

Latest deals for Riu Palace Riviera Maya

Sun 16/11
Mon 17/11
Superior room
bed type unknown
R4 549
nightly with fees
bed type unknown
R5 521
nightly with fees
bed type unknown
R6 024
nightly with fees
Standard Room
bed type unknown
R5 963
nightly with fees
bed type unknown
R6 113
nightly with fees
bed type unknown
R7 353
nightly with fees
Double room
2 double beds
R4 907
nightly with fees
1 twin bed
R5 652
nightly with fees
bed type unknown
R6 162
nightly with fees
King room
1 king bed
R4 022
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Riu Palace Riviera Maya

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned
  • Dustbins

Services and conveniences

  • ATM on-site
  • Car hire
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Key card access
  • Bottle of water
  • 24-hour front desk

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • First-aid kit
  • Access to health care professionals
  • CCTV in common areas
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Safe

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Bathrobe
  • Private bathroom

Pool and spa

  • Massage
  • Pool bar
  • Spa
  • Outdoor pool
  • Sauna
  • Pool towels

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Grill
  • Balcony
  • Garden

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

Things to do

  • Gift shop
  • Bicycle hire
  • Snorkelling
  • Evening entertainment
  • Beauty salon

General

  • Beachfront
  • Sea view
  • Sofa
  • Telephone
  • Storage available

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids' club
  • Playground

Accessibility and suitability

  • Non-smoking rooms available
  • Lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Ironing service
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking

Fitness

  • Gym
  • Fitness centre

Reviews of Riu Palace Riviera Maya

8,9
Very good
313 verified ratings
Wonderful
218
Very good
44
Good
18
Okay
12
Fair
8
Mediocre
4
Poor
9

Summary of reviews

Guests say
Guests appreciated the friendly and helpful staff, as well as the cleanliness of the hotel. However, many were disappointed with the beach conditions due to seaweed and the quality of food offered, particularly at dinner. Some guests noted that the entertainment options could be improved, and there were concerns about the hotel's focus on adult entertainment rather than family-friendly activities.
AI-generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Location9 out of 10
Atmosphere5 out of 10
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All reviews

10
Wonderful
Leo, Aug 2020
Pros (+) The cleanliness of the hotel and the gardens was impeccable. The service was perfect in all the restaurants and bars. I can't wait to get back.
Cons (-) Honestly I have nothing to suggest. We loved it from day 1 till the day we left.
10
Wonderful
Anonymous, Nov 2016
Pros (+) Fantastic Service, Amazing beach and poolside. Great overall experience! Great location to Playa Del Carmen.
Cons (-) None!

Location

Avenida Xaman-ha, Mza 9 And 10, L1, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Playacar Golf Club119 m
  • The Reef Marina300 m
  • Underwater Technical World0.8 km
  • Aviario Xaman Ha0.9 km
  • Terminal Marítima de Playa del Carmen1.6 km
  • Albertos SCUBA1.8 km
  • Parque 28 de julio2.1 km
  • La Fe2.9 km
  • Beyond Diving3 km
  • Mexico Blue Dream3 km
  • Mamita's Beach Club3.1 km
  • O2 Mexico3.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Riu Palace Riviera Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Riu Palace Riviera Maya

  • Why should I stay at Riu Palace Riviera Maya?

    Considered to be a premium Riu resort, you will have access to all of the other properties within the Playacar area, including Riu Palace Mexico, Riu Playacar, Riu Tequila and Riu Yucatan. This means you can change up your scenery every day; lounge by new pools, eat at new restaurants and meet new people. Located roughly 2 mi from the heart of Playa del Carmen, the tropical oasis has a relaxed atmosphere that is far removed from the thumping nightlife and club district. This also means that the white sandy beach is maintained at a picturesque standard, plus seaweed is raked up for your convenience.

  • What dining options are there at Riu Palace Riviera Maya?

    A wide range of cuisines are available to order including Brazilian, Japanese, Mexican and International Fusion. At Don Manolo you will find a buffet to feast on, with something to please every palate. Don Manolo has live cooking stations to watch, as well as theme nights throughout the week including seafood, gala, Caribbean and Asian.

  • Where can I watch a sports game when staying at Riu Palace Riviera Maya?

    The resort has a dedicated sports bar that broadcasts live games from all around the globe. Tasty meals such as hot dogs and salads are available as well as a fully stocked bar. To pass the time in between games, there is air hockey and billiards tables.

  • What exercise opportunities are there at Riu Palace Riviera Maya?

    Daily group fitness classes are run by energetic trainers and include stretching, toning, cardio, yoga and aqua aerobics. You can also have a hit of beach volleyball or ping pong whenever you’d like. Kayaking, sailing, windsurfing and bodyboarding equipment is available for use out in the ocean.

  • What performances are there at Riu Palace Riviera Maya?

    An expansive entertainment program runs throughout the day and night, with the live music at La Piñata club a highlight. Other concerts to see include Mariachi performances, game shows, retro night and tributes to music legends such as Michael Jackson.

  • What is the best way to get to Riu Palace Riviera Maya from the airport?

    A number of private travel companies offer van shuttles from Cancun International Airport. The drive will take around 55min and pre-purchasing your trip can secure a price of roughly 1,220 MXN (approximately 64 USD), with space for up to 7 people.

  • What beach amenities are there at Riu Palace Riviera Maya?

    Sun loungers are exclusively reserved for hotel guests down on the beach. Waiter service is available while you relax on the loungers, a premium service that is not included at standard Riu resorts.

  • What activities are there at Riu Palace Riviera Maya?

    Pick up a new skill during your vacation by trying an introductory scuba diving lesson in the pool. One free session is available to all guests and will prepare you for deep diving in the ocean. There is lots of fun to be had with bocce, darts, rifle shooting and organized water games.(Prices checked 11/07/19).

  • Where is Riu Palace Riviera Maya located?

    Riu Palace Riviera Maya is located at Avenida Xaman-ha, Mza 9 And 10, L1 in Playacar, 1,9 km from the centre of Playa del Carmen. Playacar Golf Club is the closest landmark to Riu Palace Riviera Maya.

  • When is check-in time and check-out time at Riu Palace Riviera Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Riu Palace Riviera Maya.

  • Does Riu Palace Riviera Maya offer free Wi-Fi?

    Yes, Riu Palace Riviera Maya offers free Wi-Fi.

  • Does Riu Palace Riviera Maya offer free parking?

    Yes, Riu Palace Riviera Maya offers free parking.

  • How far is Riu Palace Riviera Maya from the airport?

    Riu Palace Riviera Maya is 19,3 km from Cozumel. Riu Palace Riviera Maya is 52 km from Cancun.

  • Does Riu Palace Riviera Maya have a pool?

    Yes, Riu Palace Riviera Maya has a pool on-site.

  • How does KAYAK find such great Riu Palace Riviera Maya hotel deals?

    KAYAK scours the web for all room deals available at Riu Palace Riviera Maya in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Palace Riviera Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Palace Riviera Maya.

Nearby hotels and places to stay

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3-star hotel
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Cheapest

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5-star hotel
8% cheaper
Paseo del Sol Condominios
0,24 kmCable or satellite TVR5 359+
3-star hotel
7% cheaper
Paseo Del Sol Coral A 105 2 Bedroom Condo by RedAwning
0,28 kmFitness centre, Coffee machine, Flat-screen TVR5 411+
3-star hotel
Paseo Del Sol Reef A 201 2 Bedroom Condo by RedAwning
0,28 kmFitness centre, Coffee machineR6 448+
Rental
71% cheaper
Private balcony I Gated Playacar I Pool On Site!
8.8 Excellent (6 reviews)0,26 kmR1 712+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
8% cheaper
Paseo del Sol Condominios
0,24 kmCable or satellite TVR5 359+
3-star hotel
Paseo Del Sol Reef A 201 2 Bedroom Condo by RedAwning
0,28 kmFitness centre, Coffee machineR6 448+
3-star hotel
7% cheaper
Paseo Del Sol Coral A 105 2 Bedroom Condo by RedAwning
0,28 kmFitness centre, Coffee machine, Flat-screen TVR5 411+
Rental
52% cheaper
Luxury Condo Close to the beach,Tropical Setting,Garden Patio, Golf Club Nearby
10 Excellent (10 reviews)0,14 kmAir-conditioned, Coffee machineR2 766+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,8
1,9 km
Cozumel
19,3 km

Everything you need to know for your stay in Playa del Carmen

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