Good to know
|Distance to city centre||11,2 km|
|Distance to airport||39,3 km|
|"The food was very good."||(in 10 reviews)|
|"Staff exceptional and friendly!"||(in 27 reviews)|
|"Beautiful location and grounds."||(in 11 reviews)|
|"No bar at beach area."||(in 4 reviews)|
|"The food wasn’t great"||(in 8 reviews)|
Time of year
Show reviews that mention
|activities||in 15 reviews|
|awesome staff||in 56 reviews|
|beautiful beach||in 25 reviews|
|beautiful location||in 19 reviews|
|cenotes||in 7 reviews|
|clean and the hotel||in 3 reviews|
|great food||in 30 reviews|
|playa del||in 6 reviews|
|poolside||in 12 reviews|
|quick check||in 4 reviews|
|right beach||in 3 reviews|
|room was really||in 3 reviews|
|wristband||in 3 reviews|
friendliness and caring of the staff; the bedroom was quite nice
music at the bar was loud, no area for latino or any kind of dancing, more attention to taking guests into town when guest do not know anything about the place
Hacienda Tres Rios is a one-of-a-kind luxury resort that includes exclusive guest access to Tres Rios Nature Park as part of the all-inclusive plans. This resort features stylish, modern architecture and design with high ceilings and stunning locally-inspired finishes and furnishings. Guests can enjoy world-class dining, luxurious spa services, and a variety of well-appointed amenities in the various guest rooms and suites. Plus, it is all located on the Yucatan Peninsula right in the heart of the Riviera Maya.
Hacienda Tres Rios Resort originally began as an experiment of the nature park, which was originally designed as an ecological park. The resort features sustainable construction and materials and prides itself as a leader in the model of sustainable tourism development. The goal is to provide high-quality experiences for visitors and still meet the demands of environmental and social responsibility. Plus, it allows guests to enjoy the 326-acre nature park that includes preserved jungles, three beautiful rivers, and more than 250 species of plants and animals that are native to the area.
Guests staying at the Tres Rios resort in Riviera Maya can enjoy all-inclusive services and amenities, included in the price of the room. Unlimited meals are available at the resort’s many restaurants and bars, as well as unlimited alcoholic and non-alcoholic drinks. Guests also enjoy 24-hour room service, an in-room minibar free of charge, private beach access, concierge services, a fitness center with steam room and sauna, and two swimming pools. There is a kids club program and an adults-only pool, making it easy for families to split up and enjoy some downtime.
based on 2 197 reviews
Things to know
- Nice building
- Friendly service
- Recreation staff is nice
- Friendly atmosphere
Policies vary by room type and provider.
FAQs when booking at Hacienda Tres Rios Resort Spa & Nature Park
What sort of activities can I participate in when staying at the Hacienda Tres Rios Resort Spa & Nature Park?
If you are looking for a way to pass the time while on vacation, you will find a lot of activities to keep you occupied at the resort such as playing beach or pool volleyball, bocce or bingo. If you want to learn something new, go for a dancing lesson, a cooking lesson or a Spanish lesson. And if you’re feeling competitive, you will find various contests you can participate in such as a ping pong tournament and a mini golf tournament. Finally, those looking to stay active can participate in some of the fitness classes such as TRX, aqua aerobics or yoga.
What are the available services for couples celebrating a special occasion at the resort?
If you are traveling with your partner and are looking at adding a romantic activity, you can book a private dinner that you can enjoy together on a yacht. Sailing out at sunset, you will be having a three-course meal prepared by the resort’s culinary team. This experience starts at 5:00 pm and goes on for 2h.
How much does it cost to use the airport shuttle of the resort?
If you are planning to use the airport shuttle service of the resort, you can expect to pay around 1,500 MXN (about 80 USD) per person for a one-way trip, unless you get the all-inclusive deal, in which case the airport shuttle is included. Alternatively, you can book shuttle transfer with a private company such as Canada Transfers which will be more economical at around 1,900 MXN (about 99 USD) per person for a round trip.
How can I organize my wedding at the resort?
The easiest way to organize your wedding at the resort is to book one of the available wedding packages. The Offshore Wedding package caters for up to 10 persons and includes the ceremony, a bottle of champagne, the bride’s bouquet and an exclusive sunset tour on board a luxury yacht. The Once Upon A Time package suits groups of 2 up to 30 persons and includes a wide range of services from the ceremony and flower decoration to a toast and a dinner following the celebration, a wedding cake, and a photographer for the ceremony. No matter which package you choose, you will have access to the services of the resort’s Romance Manager who will help you with all the planning and details.
What are the excursions I can book while staying at the resort?
The resort has their own on-site travel agency service which can help you book various excursions for an extra cost such as a Jungle Kart tour, a Power Bike tour, a Segway tour, or a variety of water-based excursions such as diving and snorkeling. In addition to excursion, the agency can help you organize transportation such as car rentals if you want to explore at your own pace. (Prices checked 23/07/19).
Where is Hacienda Tres Rios Resort Spa & Nature Park located?
Hacienda Tres Rios Resort Spa & Nature Park is located at Carretera Cancún Tulum Km 54, 11,2 km from the centre of Playa del Carmen. Parque Natural Tres Ríos is the closest landmark to Hacienda Tres Rios Resort Spa & Nature Park.
When is check-in time and check-out time at Hacienda Tres Rios Resort Spa & Nature Park?
Check-in time is 15:00 and check-out time is 11:30 at Hacienda Tres Rios Resort Spa & Nature Park.
Does Hacienda Tres Rios Resort Spa & Nature Park offer free Wi-Fi?
Yes, Hacienda Tres Rios Resort Spa & Nature Park offers free Wi-Fi.
Does Hacienda Tres Rios Resort Spa & Nature Park offer free parking?
Yes, Hacienda Tres Rios Resort Spa & Nature Park offers free parking.
Does Hacienda Tres Rios Resort Spa & Nature Park offer free airport shuttle service?
No, Hacienda Tres Rios Resort Spa & Nature Park does not offer free airport shuttle service.
How far is Hacienda Tres Rios Resort Spa & Nature Park from the airport?
Hacienda Tres Rios Resort Spa & Nature Park is 11,9 km from Playa Del Carmen. Hacienda Tres Rios Resort Spa & Nature Park is 22,5 km from San Miguel de Cozumel.
Can you bring pets to Hacienda Tres Rios Resort Spa & Nature Park?
No, pets are not allowed at Hacienda Tres Rios Resort Spa & Nature Park.
Does Hacienda Tres Rios Resort Spa & Nature Park have a pool?
Yes, Hacienda Tres Rios Resort Spa & Nature Park has a pool on-site.
Reviews about Hacienda Tres Rios Resort Spa & Nature Park
Most popular landmarks
- Parque Natural Tres Ríos 21 m
- El Camaleón Mayakoba Golf Club 2,8 km
- Playa Maroma 5,9 km
- Playa Paraíso 7,9 km
- Mamita's Beach Club 10 km
- Muelle Navega 10,4 km
|Playa Del Carmen||11,9 km|
|San Miguel de Cozumel||22,5 km|