Book Payless hire cars in Guatemala City

Guatemala City, Guatemala
Oct 3 — Oct 10
Guatemala City, Guatemala
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Guatemala City

Overall rating4.3 OkayBased on 23 reviews
Cleanliness
4.6
Comfort
4.3
Overall
4.0
Pick-up/Drop-off
4.3
Value for money
4.0

Recent reviews

Traveller rating
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Find reviews that mention:
6.0
Not what I originally ordered online.Pros:I liked that eventually, I was upgraded by default. I had reserved a midsize and when we got there, none were available and was told I was going to get an economy. Then we came to find out they didn't have any economy size but an SUV was on the way to the lot. We ended up taking the SUV for the same price as the midsize. Not our fault.Cons:Paid for insurance online thinking it covered for the car rental. Not the case at all! The insurance online is additional non mandatory insurance which covers damage fees to Payless if you damage the car. You will have to get another insurance which covers damages if you hit another car in order to pull the car off the lot. I did not know this and ended up purchasing both. Car was all dinged up like it was hit by a bat a few times and the rim was cracked. The rental place needs to have more cars on lot, fix their cars or charge less for a crappy product.Reviewed Aug 12 2016
review fromkayak
2.0
Worst rental experiencePros:The rental price was descentCons:There was a $900 deposit plus mandatory additional insurance, none of this was on the websiteReviewed Feb 20 2017
review fromkayak
4.8
Pros:The car was decent for the price. The staff at pick-up and drop-off were kind and clearly trying to do their best working within Payless' dishonest policies.Cons:I was quote a price and received confirmation from Kayak. When I arrived at Payless, I was told that I had to purchase mandatory third-party insurance, which ended up more than doubling the price I was quoted. Normally this insurance is optional, and Payless' policy amounted to bait and switch.Reviewed Apr 29 2019
review fromkayak
2.0
Pros:Horrible!! My reservation was for 8 pm when i got to payless kiosko it was nobody there, wai for more then an hour make multiple call to 1800 number and local number in guatemala and no one fix my problem so i use a different rental company very disappointed with you guysReviewed Aug 16 2016
review fromkayak
2.0
Cons:THEY DON;T HAVE THE CAR THAT I ORDER IN MY TRIP THEY OFFER A STANDAR CAR AND I ORDER AUTOMATIC CARReviewed Nov 21 2016
review fromkayak
10.0
Excellent. Strongly recommended.Pros:Car was what i expected. Clean and comfortable.Reviewed Sep 3 2016
review fromkayak
4.8
Cons:They promised to return deposit but it was lie.Deposit is still on hold.Reviewed Dec 21 2016
review fromkayak
2.0
Pros:NothingCons:I didn’t get what I rent Rental place was kind of suspiciousReviewed Apr 3 2018
review fromkayak
6.0
It's okPros:Well they did not have the vehicle I had reserved. They did upgrade me to a van type vehicle but was stick shift. No real issues just not my first choice from an SUV. The staff friendly and helpful no complaints on them.Cons:Well I purchased insurance through Kayak. When arrived I got hit with an additional $200 and some dollars in insurance that was mandatory. I showed them insurance purchased and they said yes but does not cover all so I ended up paying over $350 in insurance. Just wish they were upfront before reserving car.Reviewed Sep 14 2016
review fromkayak
2.0
Cons:Un servicio muy pobre y el carro era viejo, muy golpeado y sucioReviewed Dec 27 2017
review fromkayak
2.8
Horrid companyPros:Nothing. Don't rent here.Cons:Awful vehicle. Barely ran and had many problems. They charged us very much more than the original quote. We had insurance problems and I was charged $900.00 for something that could be fixed for much less. This happened our second day there and now two weeks later I still haven't gotten my receipt from them that I have to send to the insurance company.Reviewed May 2 2016
review fromkayak
6.8
Have to pay different and keep credit card VoucherCons:Car model inside not to clean and original price $100 when booking and when pay $180, I bring insurance travel for $40,000 bUT have to pay another one for $75 and they keep my credit card Voucher signed in case have a ticketReviewed Jun 1 2016
review fromkayak

Where can I find Payless hire cars in Guatemala City?

9 Avenida, Areas As1-6 Y As1-7, Payless car hires

Address

9 Avenida, Areas As1-6 Y As1-7

Hours

Monday05:00 - 21:00
Tuesday05:00 - 21:00
Wednesday05:00 - 21:00
Thursday05:00 - 21:00
Friday05:00 - 21:00
Saturday05:00 - 21:00
Sunday05:00 - 21:00

Phone

+502 2261 2571

Address

15 Calle A 7-62a Zona 13

Hours

Monday05:00 - 21:00
Tuesday05:00 - 21:00
Wednesday05:00 - 21:00
Thursday05:00 - 21:00
Friday05:00 - 21:00
Saturday05:00 - 21:00
Sunday05:00 - 21:00

Phone

+502 2261 2571

Address

7a Avenida 3-43 Zona 13

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+502 2261 2571

Good to know

Most popular location

9 Avenida, Areas As1-6 Y As1-7

Most popular car type

Economy

Top tips for hiring a car from Payless in Guatemala City

  • Economy car hires from Payless in Guatemala City are around 54% cheaper than other car types, on average

FAQs about hiring a car from Payless in Guatemala City

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Payless in Guatemala City.

  • Payless has 3 car hire locations in Guatemala City. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • Yes