Car hire at Guatemala City La Aurora Airport

Car hire at Guatemala City La Aurora Airport

Search hundreds of travel sites at once for car hire deals at Guatemala City La Aurora Airport (GUA)

Guatemala City, Guatemala - La Aurora
Jun 2 — Jun 9
Same drop-off
Guatemala City, Guatemala - La Aurora
Thu 2/6
Noon
Thu 9/6
Noon
Driver's age:

Search hundreds of travel sites at once for car hire deals at Guatemala City La Aurora Airport (GUA)

Guatemala City La Aurora Airport car hire reviews and directory

Rated no. 1
Alamo
Best rated
7.3 Good (38 reviews)
1 location in Guatemala City La Aurora Airport
Alamo
Locations in Guatemala City La Aurora Airport
  • 7.4
  • 7.3
  • 7.5
  • 7
  • 7.4
Recent reviews
2.0 MediocreMay 15 2022
I never will use this company again ever
10.0 ExcellentMay 3 2022
Everything was excellent! Their customer service is amazing! I would just like a bit more info on where to go right from the moment you make the reservation cause I was waiting for a bit until it occurred to me to call ha! However not everyone coming from out of town will have access to call a Guatemalan phone number. THANK YOU for a great experience!
2.0 MediocreApr 20 2022
When I arrive to Alamo they had one car which I was the one I reserve but the guy in charge told me that they didn’t have any more cars and he didn’t know if they were gonna get more so I never got the car 10 minute later 4 guys shows up to rent the car I had reserve I believe they rent the car for higher price because it was Semana Santa en guate and I told the guy I was gonna put a report when I get lo los Ángel from Guatemala and he told me to go ahead that it i did the reservations in la not Guatemala very bad experience
10.0 ExcellentJan 22 2022
JianCarlo is a rockstar! Did a lot of research as to which companies were good/legit/formal, and Alamo was the only one that made the cut. No hidden fees or agendas and the service was beyond expectations. JianCarlo went above and beyond helping us during a crisis, I truly hope he's cherished in the organization.
10.0 ExcellentAug 10 2021
Everything it's perfect. thank you!!
2.0 MediocreJun 29 2021
Service was poor. Didn’t honor reservation
10.0 ExcellentJun 10 2021
Great customer service.Insurance is too expensive
2.0 MediocreMay 4 2021
They had no car for us, nor would they make calls to find us a rental with another company. We had to drag our suitcases around until we found availability with Europcar.
10.0 ExcellentMay 3 2021
staff was very friendly, and yes the return and pick up was easy
10.0 ExcellentMar 23 2021
I was able to rent the car in Guatemala City and return it in Antigua, which was very helpful for me.
Rated no. 2
National
10 Excellent (3 reviews)
1 location in Guatemala City La Aurora Airport
National
Locations in Guatemala City La Aurora Airport
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 ExcellentDec 4 2021
The staff was friendly and helpful
10.0 ExcellentJun 1 2021
Staff was very friendly and helpful. Reliable vehicle for the terrain.
10.0 ExcellentMar 20 2018
Great and friendly customer service. Karen at check out was fantastic.
Rated no. 3
Enterprise
7.5 Good (18 reviews)
1 location in Guatemala City La Aurora Airport
Enterprise
Locations in Guatemala City La Aurora Airport
  • 8.3
  • 8
  • 7.3
  • 7.1
  • 7
Recent reviews
8.0 ExcellentMay 30 2021
Better communication on their part and website should be updated with actual hours their offices are open
2.0 MediocreMay 3 2021
Good luck getting you phone call answer.
10.0 ExcellentMar 14 2021
The staff was extremely friendly and very helpful . Amazing service at a great price , thank you !Nothing , everything was perfect .
10.0 ExcellentDec 30 2020
It was fast and easy I really I liked it.! Very good service.!What business hours.! I was waiting to return the car for over 20 minutes and nobody showed up so had to leave because I was going to loos my flight.!
6.4 GoodMar 22 2020
They said "no" when I asked them if they could drop me off to my hotel, which was only about two kilometers away.Better customer service
9.2 ExcellentDec 10 2019
Needed help getting my heavy bags to terminal
2.0 MediocreJun 26 2018
Bait and switchSaid the insurance I bought wasn’t valid. Then the price of the car rental itself has gone up. So I walked away from the reservation and dealt with cab rides through out my vacation. Not the end of the world but certainly not a positive on the car rental.
7.2 GoodFeb 17 2018
I rented an automatic.The car was ok, it had a lot of miles, it was clean but it had way too many scratches all over the body.I rented an automatic transmission car and they did not had automatics, they only had manuals, Hard when you have a back problem.
2.0 MediocreApr 17 2017
They were selling cars for a higher price! To no reservation peopleEVERYTHING
6.0 GoodMar 17 2017
Company is hard to find and off site.
Rated no. 4
Hertz
5.2 Okay (10 reviews)
1 location in Guatemala City La Aurora Airport
Hertz
Locations in Guatemala City La Aurora Airport
  • 5.6
  • 5.6
  • 5.2
  • 5.6
  • 5
Recent reviews
10.0 ExcellentJan 9 2022
Checkout and return very smooth and fairly quickly. Good experience.
6.0 GoodJan 6 2022
They didn’t have a car on my reservation fare and they said that wasn’t car available and I had to postpone my pickup to the next day. I had to argument several times until they assumed the responsibility and give a upgrade, so I could have the car at the day of my reservation. Once That was done, the experience on pickup and drop off was totally fine.
2.0 MediocreNov 29 2021
When I went to pick up my rented van I was told that they didn’t have any cars available, why they it was confirmed?
2.0 MediocreOct 31 2016
No more Hertz rental for my businessNothing to likeThey where no freindly at all they could not speak English even because it was an international airport,,, or maybe they played that they know any English to try to get u for extra charges this people in Guatemala are thieves be careful spread the world I will do the same on all possible media
Rated no. 5
Avis
4.9 Okay (15 reviews)
1 location in Guatemala City La Aurora Airport
Avis
Locations in Guatemala City La Aurora Airport
  • 5.1
  • 5.3
  • 4.6
  • 4.2
  • 4.6
Recent reviews
1.9 HorribleJul 27 2021
Did not have the car I asked for and canceled on me one hour before pickup
2.0 MediocreMay 13 2021
The car was ok. tires a little run down. the staff checked in ok.We purchased full collision damage waiver. When actual damage occurred on the car, we drove to avis the same day. told them about the issue and returned the car actually a day early. We were told that the insurance was not going to cover the damage with some week excuse (in fact that we had to immediately inform avis of the accident). There is no good cellular in Guatemala, so we could not call and instead drove to avis immediately. The accident did not involve any other car. ( in fact the roads are narrow and there was no possibility to hang out where we damaged the car (rocks at the side of the road). The car's functionality was not impaired at all. We were told to come back the next day (where we actually took off to return to the US), after the local manager had spoken to his supervisor. We returned the next morning, ready to take the flight. At that point the manager called his supervisor and customer service representative and then told us that the CDW would not cover because we had not immediately called (which was impossible). Needless to say, we will fight line of argumentation. It is just very frustrating to have purchased this kind of "peace of mind" insurance only to find out that the contract seems to be illusory. Will definitely not rent from avis again and very upset about their gamble.
6.8 GoodAug 31 2019
Friendly staffVariety of trucks
2.0 MediocreMay 13 2018
Invented random feesEnded up walking away from my reservation. When I pointed out that the fees were already included in the total I was quoted, the employees became shifty and came up with a random airport tax/fee that doesn't exist. They quoted me one amount for a deposit, then they changed their minds because the rental is an SUV. I had no confidence left, so I walked away and rented from another rental company.
2.0 MediocreJan 3 2018
They ignored my reservationI reserved early because of the season. When we arrived they acknowledged our reservation but simply said they didnt have any cars. I thought the point of a reservation was precisely so there would be a car.
5.2 OkayNov 14 2017
Car was cleanIt wasn't the car I ordered. Despite several days in advance with confirmation car wasn't waiting for me and I needed to go for 2WD instead of 4x4 which prevented me from entering certain areas and made my journey in Guatemala risky and stressful.
4.0 OkayJan 16 2017
Not goodWe arrive on time to Avis with are rental order. They did not had the car we order. Also they did not accepted the car insurance we bought though the order that we did in Kayak. They end up giving us a total new order. Supposedly the car we order was going to be ready in 2 day but nothing.
7.6 GoodJan 13 2017
The rate quoted was not the rate we paid. Plus, the deposit was three times the amount of the rental. When we returned the car, the deposit was refunded, but that would be good to know before arriving. We also requested an SUV but received a way smaller car. We made do because we had family in the country, but next time we will rent a bigger car than an SUV.
2.0 MediocreJan 5 2017
Bad servicieThe worst costumer servicie expericien i will never use avis again Eduardo cadetThe worst costumer servicie expericien i will never use avis again
Rated no. 6
Budget
4.5 Okay (13 reviews)
1 location in Guatemala City La Aurora Airport
Budget
Locations in Guatemala City La Aurora Airport
  • 4.7
  • 4.9
  • 4.4
  • 4.4
  • 4.3
Recent reviews
2.0 MediocreMay 15 2022
I don't like the service,
2.0 MediocreMay 15 2022
I never will use this company again it's really poor service they offer once and they never get the right car you order online. I order toyota fortuner, never was there I took a I trooper 2015 was a noise air vent not working right and Shake on high speed I do not recommend to over people
10.0 ExcellentAug 19 2019
very friendly staff
4.4 OkayMay 30 2018
Budget Agent Over ChargingCar was nice and original quoted value was good.Agent in Guatemala charged over the original quote
2.0 MediocreApr 16 2017
Left stranded.NothingThey did not have the car I reserved, nor any car at all. We were left stranded in a country we had never visited with no car. The budget agent at the airport said that even though we had a reservation, he did not have a car for us. He suggested other questionable car rental places at a much higher price. We ended having to find our own car at other place. This was the worst car rental experience of my life, will never use budget in my life again.
2.0 MediocreJan 3 2017
I have reserved a sedan and they only had a pickup. we were 4 persons and could not leave the baggae on the bed with no security. We end up going with another rental company and had to pay almost as twice as much that what we have booked with Budget.
5.2 OkaySep 26 2016
Ok but.......unit not so good.Attention when arrived1. Time too long when picking up the car. 2. Vehicle was not in the best conditions. Seems it has been damaged a lot, didn't drive well, transmition seems to have problems. 3. Cleanliness needs to improve.
6.0 GoodJan 15 2016
The was no sign were to drop off the car so we drove into a parking lot having to pay 2,5 dollar to exit it again. The clerk told us that there usually is a sign but it was taken away that morning for some reason.
2.0 MediocreJan 9 2016
Budget Agent DishonestNothingWe had made reservations for two compact cars. The rental agent told us that they did not have the vehicles that we had reserved, and that they did not have any vehicles. I believe that they did in fact have vehicles for rent, but did not want to rent to us at the discounted price we got through Kayak. We witnessed the agent signing agreements with other customers that had arrived after us. I will not be renting from Budget in Guatemala or anywhere else again.
2.0 MediocreJan 3 2016
Didn't fulfill my reservationAbosutelly nothing.I made a reservation a week in advance for an economy car to pick it up at La Aurora Airport in Guatemala. I called them as my making my way there to pick up the car, they pulled up my reservation and they said "Sorry, we don't have cars." I told the person on the phone that I had made a reservation a week in advance and that I needed the car, she replied "sorry, we don't have cars". I asked her if they had cars in another of their locations in the city, again "sorry, we don't have cars". I asked if they had another type of car, I got the same "sorry, we don't have cars". I was never notified of this. I called two hours in advance before pick up the car so it wasn't like I showed up late to pick it up. I was never offered a way to solve this problem, something like giving me another type of car at the price of my reservation or even getting me a car from another company. I was left out to figure it out on my own in a third world country, I had a tight travel schedule so I needed a car at that moment. After two hours of searching around I had to bite the bullet and rent a car for THREE times more money that what I made my reservation for. I even went on Budget's website and it said they DID have cars! I am never renting with them again and if you don't want to be left out in the wind in a third world country shouldn't do you.
Rated no. 7
Dollar
4.2 Okay (7 reviews)
1 location in Guatemala City La Aurora Airport
Dollar
Locations in Guatemala City La Aurora Airport
  • 5.1
  • 4.5
  • 4
  • 3.7
  • 4
Recent reviews
2.0 MediocreFeb 1 2020
Nothing from the beginigI’m putting a complain online and if it isn’t working I’ll sue the company
4.0 OkayJan 28 2020
Drop off
2.0 MediocreSep 8 2017
The car was not at the airport
2.0 MediocreMay 16 2017
Extra Insurance and Hidden Deposit FeeWhen we got to the offsite counter, they told us we needed to buy extra $200 insurance even though we had already bought insurance online as well as leave a $2000 deposit that wasn't mentioned anywhere before. Wound up getting a car elsewhere. Very poor. Also car they wanted us to talke was really banged up and missing nobs on the center console.
6.4 GoodAug 2 2016
Take picturesThere was a person at the airport who was very helpful in arranging a ride to the off-airport location.Pick up took a long time. At drop off they charged us for a scratch that was on the car before we left. Take pictures of every little ding and scratch if you don't want to be changed extra
Rated no. 8
Payless
4.1 Okay (10 reviews)
1 location in Guatemala City La Aurora Airport
Payless
Locations in Guatemala City La Aurora Airport
  • 4.6
  • 4
  • 4
  • 4
  • 4
Recent reviews
2.0 MediocreApr 18 2017
Car I had reserved was given to another customer--I was told I'd need to wait 2-3 hours for the next (despite my reservation).
2.0 MediocreFeb 20 2017
Worst rental experienceThe rental price was descentThere was a $900 deposit plus mandatory additional insurance, none of this was on the website
3.2 MediocreJan 22 2017
Terrible PAYLESS experience in Guatemala CityExtorted money for "mandatory" insurance, despite having paid for full insurance through Payless/Kayak. Car was worse then the car I learned to drive on(1971 VW bus), the brake light was taped on, headlights were positioned incorrectly, you could only see in the dark while going up a hill, even with high beams. When idling the whole car shook like we were having a huge earthquake. And the car felt like it only had 2 cylinders. Very bad experience.
2.0 MediocreNov 21 2016
THEY DON;T HAVE THE CAR THAT I ORDER IN MY TRIP THEY OFFER A STANDAR CAR AND I ORDER AUTOMATIC CAR
6.0 GoodSep 14 2016
It's okWell they did not have the vehicle I had reserved. They did upgrade me to a van type vehicle but was stick shift. No real issues just not my first choice from an SUV. The staff friendly and helpful no complaints on them.Well I purchased insurance through Kayak. When arrived I got hit with an additional $200 and some dollars in insurance that was mandatory. I showed them insurance purchased and they said yes but does not cover all so I ended up paying over $350 in insurance. Just wish they were upfront before reserving car.
10.0 ExcellentSep 12 2016
Thas good
2.0 MediocreSep 3 2016
UnreliableNobody was at the office to meet us. Nobody ever showed up and there wasn't a phone number listed to call them.
Rated no. 9
Thrifty
2.7 Mediocre (5 reviews)
1 location in Guatemala City La Aurora Airport
Thrifty
Locations in Guatemala City La Aurora Airport
  • 2.8
  • 4
  • 2.4
  • 2
  • 2.4
Recent reviews
3.2 MediocreFeb 16 2019
Vehicle had damage that affected functionality. We had to wait about 2 hours to get the vehicle. Undisclosed insurance requirement was added at check in. Overall poor experience.Be timely. Provide a good product. Be upfront about pricing.
3.6 MediocreJan 1 2019
The Thrifty agent was not at the pick-up location at the scheduled time. The vehicle (a Mitsubishi sedan) itself performed slowly, and was very sluggish on roads with hills. The vehicle had over 141,000 miles on it, which is probably why it performed poorly. The tires were almost bald. The plastic chip cover on the key ring broke apart and some electronic chips fell out, making it impossible to start the car. This happened the day we had to be at the airport for an outbound flight. We had rented from Thrifty on another occasion, and that vehicle broke down and had to be replaced. It also had one broken headlight bulb that had to be replaced. Adios Thrifty.
2.8 MediocreApr 12 2017
Will never do thrift againBrakes barely worked. We waited about 40 minutes after arriving for the car to b ready. Car was ugly and beat up.
2.0 MediocreFeb 21 2017
Big rip off and really old carEverything
2.0 MediocreFeb 11 2017
Lots of hidden chargesI was charged just as much for insurance than for the car rental.
MEXRENTACAR
2 locations in Guatemala City La Aurora Airport
MEXRENTACAR
Locations in Guatemala City La Aurora Airport
Recent reviews
Economy Rent a Car
1 location in Guatemala City La Aurora Airport
Economy Rent a Car
Locations in Guatemala City La Aurora Airport
Recent reviews
Europcar
1 location in Guatemala City La Aurora Airport
Europcar
Locations in Guatemala City La Aurora Airport
Recent reviews
FlexWays
1 location in Guatemala City La Aurora Airport
FlexWays
Locations in Guatemala City La Aurora Airport
Recent reviews
Guatemala Rent A Car
1 location in Guatemala City La Aurora Airport
Guatemala Rent A Car
Locations in Guatemala City La Aurora Airport
Recent reviews
keddy by Europcar
1 location in Guatemala City La Aurora Airport
keddy by Europcar
Locations in Guatemala City La Aurora Airport
Recent reviews
NextCar
1 location in Guatemala City La Aurora Airport
NextCar
Locations in Guatemala City La Aurora Airport
Recent reviews
Right Cars
1 location in Guatemala City La Aurora Airport
Right Cars
Locations in Guatemala City La Aurora Airport
Recent reviews
119 travellers who hired a car in Guatemala City La Aurora Airport gave the car agency they used an average rating of 6,0

Car rental locations at Guatemala City La Aurora Airport

Good to know

Most popular car type

Economy

Top tips for hiring a car at Guatemala City La Aurora Airport

  • Reserving a car rental at Guatemala City La Aurora Airport is a convenient and comfortable way to go wherever you need to in the region. While the city does have its own public transportation system, such as local bus lines, driving remains one of the easiest ways to move between neighborhoods and destinations. With access to your own vehicle, it’s also easy to head to nearby cities, including Santa Catarina Pinula and Mixco.
  • There are a variety of models for you to choose from for your car rental at Guatemala City La Aurora Airport. A compact model is a great choice for those that will be primarily staying in the city center, while an economy car is a convenient option for those on a budget. If you will be traveling with a larger group of people, like friends or family, you can always choose an SUV.
  • Once you’re ready to return your car rental at Guatemala City La Aurora Airport, you can do so by bringing it back to whatever pick-up location you initially grabbed the vehicle from. All the companies that have branches at the airport keep their fleets outside of the main terminal, so you will want to take note of where your respective company is located.
  • Guatemala City is a popular city both for business travelers and tourists alike, so its streets can often be congested. One way to avoid getting caught in a traffic jam is planning to pick up and return your car at a time that isn’t rush hour, which normally is between the times of 7 and 9 am to 5 and 7 pm. Some major roads can become busier than others during the day, and these include Interstates 5, CA1, and CA9.
  • Book your car hire at Guatemala City La Aurora Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Guatemala City La Aurora Airport