Plaza Palenque Hotel & Convention Center

Km 27 Carr. Palenque-Catazaja, 29960 Palenque, Chiapas, Mexico
+52 916 345 0555

Cheapest
rate per night

8,1

Excellent
based on 167 reviews
Plaza Palenque Hotel & Convention Center - Palenque, Chiapas, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Bestday.com R109
Expedia R561
Booking.com R621
Bestday.com
Expedia
Booking.com

Good to know

Value for money

7,8

Distance to city centre

1,4 km

Location rating

8,3

Nearest airport

Villahermosa Capitan Carlos Perez

Distance to airport

102,3 km

Rooms

Check-in
Check-out

Double rooms

R561+

Bed type
Provider
Nightly base price
Unknown
R561 per night
Double bed
R749 per night
Double bed
R805 per night
Unknown
R906 per night
Double bed
R1 109 per night

Standard rooms

R109+

Bed type
Provider
Nightly base price
Unknown
R109 per night

Reviews

Traveller rating

3
8
3
2
0

Time of year

Traveller type

Show reviews that mention

+
  • Mediocre
    Jan 2020
    4,0

    nice pool

    This hotel is old and would definitely need upgrade. Bed is old, room smells humidity, irregular water pressure and burning hot or frigid cold at the same time. For a convention hotel, wifi that works would be a good idea. very far from the center

  • Good
    Aug 2019
    7,1

    Clean, large rooms, airconditioned, there is a pool and parking and it’s close to a large super market. The staff is kind though the person at the reception did his best to speak English to us - he did not speak well enough to assist us with any questions or concerns (just beginner level English).

    This Hotel could be nice and maybe it was once worth 4 stars. However, it is missing basic facilities and the level of attention you would expect from a hotel at this level. The rooms are very simple, bland and lack character and luxury. The beds are marketed as double beds but they are large single beds (120 cm in our room) so if you want to sleep comfortably be aware that it’s not suitable for more than 2 people (unfortunately for us, we were 3) the beds are also VERY hard. There is no lift or help with carrying your luggage and a lot of stairs. There is NO MINIBAR or fridge at the room. We went to the Chedraui to buy a coolbox and icecubes to keep our drinks cool. We reserved for 3 people, but got only 2 towels, 2 small bottles of water and 1 glass. there is only 1 chair in the room (thus lack of attention for details I was referring to). There is a balcony, but no chairs to sit and enjoy it. The internet is not secured and does not work properly most of the time. After cleaning our room, the dirty towels were taken away - but we had to wait over 2 hours for fresh towels (we discovered this after we got back from the pool and wanted to take a shower). When we called reception - we were told that our towels are in the dryer and we will get them in a few minutes (it took a couple of hours after the call to actually get new towels). The team also ignored the ‘do not disturb’ sign, and woke us up a couple of times. In short - if you are looking for a clean place to rest for a night, it’s ok. But if you expect any kind of special stay, or luxury you’d better look further. For this price there are better options in the area.

  • Good
    Jul 2019
    7,9

    Good service,nice room,beautiful swimming pool and relax zone. Good Wi-Fi connection. Very good food for breakfast and other meals! Very nice stuff at the restaurant. Highly recommended!

    A bit noisy in the nights as the rooms don't have maybe thick walls.

  • Excellent
    Jul 2019
    8,3

    I love everything

    nothing

  • Excellent
    Jun 2019
    9,6

    Hotel seemed like it had a good atmosphere. Our family did not stay in hotel long enough to enjoy the pool, which looked pretty inviting, fun. Everything was clean. We pretty much only spent the evenings there since we went on a couple of all-day tours. Staff was friendly. I would go back there again but this time enjoy all day relaxing stay in the hotel. There is a supermarket a couple of blocks away.

    Hotel did not have a refrigerator nor coffee; used to this in the US; otherwise everything was great.

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About

Overview

Located in Palenque, Plaza Palenque Hotel & Convention Center is in a national park, within a 15-minute drive of Aluxes Eco Park and Palenque National Park. Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,1 Excellent

based on 167 reviews

8,4

Cleanliness

7,8

Comfort

8,4

Staff

7,8

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Disabled access
Business centre
Internet
Concierge service
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Game room
Outdoor pool
Restaurant
Bar/Lounge
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Airport shuttle (surcharge)
Free parking
Designated smoking area
Storage available
Terrace/Patio
Linens
Towels
EV charging station
Massage
Accessible parking
Balcony
Bottle of water
Breakfast in the room
Bridal suite
Children's television networks
Desk
Dressing room
Extra-long beds (> 2 metres)
Family rooms
Flat-screen TV
Free toiletries
Key access
Kids meals
Laptop safe
Lower bathroom sink
Non-feather pillow
Trouser press
Pool towels
Pool view
Private bathroom
Private check-in/check-out
Quiet street view
Raised toilet
Safety deposit box
Seating area
Secured parking
Shampoo
Snack bar
Socket near the bed
Telephone
Toilet
Toilet paper
Toilet with grab rails
TV
Wardrobe or closet
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Grocery deliveries
Ironing service
Packed lunches
Special diet menus (on request)
Tour desk
Wake-up service
Board games/puzzles
Garden
Shuttle service (additional charge)
Spa and wellness centre
Ticket service
Spa
No smoking
Pets not allowed
Currency exchange on-site
Safe

FAQs when booking at Plaza Palenque Hotel & Convention Center

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Does Plaza Palenque Hotel & Convention Center offer free parking?

Does Plaza Palenque Hotel & Convention Center offer free airport shuttle service?

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Does Plaza Palenque Hotel & Convention Center have a pool?

Photos

All photos (1)
Pool (1)

Location

Most popular landmarks

  • Aluxes Eco Park 2,9 km
  • Misol-Ha Waterfalls 6,2 km
  • Pre-Hispanic City and National Park of Palenque 6,7 km
  • Cascada de Roberto Barrios 21,9 km

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Hotels North America Mexico Chiapas Palenque Plaza Palenque Hotel & Convention Center