Overath hotels

Pros: Exterior of building is fantastic and quite luxurious looking; Vendome restaurant is fantastic albeit expensive

Cons: Dated rooms and interior; shower was terrible - kept falling out of bracket; room was extremely cold and thermostat didn't do anything; hotel charges ~25 euro/night for parking which seemed absurd given its location; requested an iron and it was covered in goop which proceeded to get on my shirt

Pros: Almost everything

Cons: Heating in room is difficult to regulate, you have to phone the concierge if you’re not into tropical room temperatures. Staff at the spa should be more attentive in making sure there are enough towels, take away used towels, clean toilets.

Pros: Staff were very attentive and helpful. The room was quiet and comfortable. Highly recommended.

Cons: If you have to travel between the hotel and Köln or Düsseldorf, you must allow time for traffic. However, given the high quality of this hotel, traveling early is worth this minor inconvenience.

Pros: The staff ( especially in the Keller bar ) were very very helpfull and kind. Overall all staff very well educated

Pros: the hotel is nice and fully met our expectations.

Cons: 1. The parking was not free of charge as I expected. 2. After the restaurant in the hotel (the italian one) I was realy seek.

Pros: Beautiful hotel, clean, comfortable, excellent breakfast.

Cons: Location is a bit out of town. The hotel is very large and can get busy with business meeting or seminar groups.

Pros: Breakfast is fantastic. Very cute decor and property.

Cons: Free ice cream (yum) is not room air conditioning and, while the building is well insulated, it gets hot in August

Pros: Location was a bit of an experiment but it feels nicely out of the main city and it's a 5 minute walk to the U-bahn with trams every 10 minutes weekdays (15 minutes at weekends) straight into the city centre in 30 minutes, and they run all night! Very easy with a 24 hour transport ticket. Also a local high street with most facilities. Hotel has lots of character and some modern design inside. Only paid for a standard twin room which was fine, and it was adequate in size (room 13). Friendly helpful staff. Breakfast good, continental cold buffet. Good coffee, also in the room.

Cons: WiFi signal a bit variable in the room.

Pros: Alles! Staff! comfort room.

Pros: Breakfast. Location is nice as well.

Cons: Temperature in room. When it is hot outside (and it was), it really gets (and stays!) hot inside as well. No airco! You might expect an airco for the price they charge.

Pros: Everything!

Cons: Can’t think of anything

Pros: Very nice staff. Mini bar included and additionally ice cream and sweets were included. Breakfast was superb.

Cons: The rooms could be slightly more modern.

Pros: Very nice and modern hotel, clean and well located in the town of Siegburg, only a few minutes away from the train station. The staff was polite and efficient and the breakfast was very tasteful.

Cons: It was all great.

Pros: Nice room Nice and quite place Free fruits on reception Nice personal

Cons: Missing scramble eggs on breakfast Breakfast wasn’t so big as hotel should have

Pros: Rooms are really nice

Cons: Nothing

Pros: The cozy feeling of the hotel.

Cons: Not really.

Pros: Impeccably clean

Pros: Seems new Great simole breakfast Has a bar in premises

Pros: We stayed overnight after a long day. Really nice when we can have a romantic dinner at the restaurant of hotel. Good quality of breakfast. Room is big and super clean.

Pros: Very clean , lovely people lovely food.

Cons: Nothing

Pros: Great place near to Dive4Life diving center. It’s also very close to a park / forest where one can walk or run.

Cons: The beds are a little bit too soft.

Pros: A hotel otherwise! Very big room...large beds and comfortable matresses....worm.... rich breakfast....everything perfect! Thank you

Pros: The hotel was clean and offered excellent accommodation. The staff were friendly, helpful and obviously eager to please. They went out of their way to make us feel valued and nothing was too much trouble. On arrival the young man who met us was so helpful and informative and the young lady who served our evening meal was charm itself. The food in the hotel is excellent. The evening menu had plenty of choice, was of high quality and reasonably priced. Breakfast was plentiful and fresh. We only stayed for one night but use German hotels on a regular basis: this is one of the best we have stayed in.

Pros: Friendly and will cater to your requirements excellent food so much

Cons: Cant think on anything did try to sta for extra day y but very busy fully booked

Pros: Service

Pros: Breakfast was wonderful and plenty. The breakfast room was very comfortable and tastefully furnished.

Cons: The elevator wasn't working at the time, but I'm sure that's fixed now.

Pros: Excellent service, great breakfast

Cons: Nothing to complain about!

Pros: The staff was polite with professional behavior. The location is excellent. The breakfast has a big variety of food.

Cons: The bathroom needs renovation. The system which allows using the Wifi is old style and cause problems and for sure anxious.

Pros: Very near to the Deutsche Bahn station. Good breakfast spread, though I was in a hurry to catch a train early morning. The breakfast starts at 06:30 hrs.

Cons: Nothing that I can think off. I was there only for one night.

Pros: In the city centre. Breakfast was great!

Cons: Bathroom is outdated and needs renovation.

Pros: Very clean, comfortable and very convenient location.

Cons: Entrance is in a bit of a dark location and reception wasn’t always staffed after around 8pm

Pros: Extremely good value for money. Nice breakfast and very clean room & bathroom. Electric car charging station right across the street.

Cons: The bed was a bit small, but no real problem for a tall Dutch guy like me

Pros: Excellent breakfast. Well located for exploring smaller, more charming Christmas markets and castles in the region. Lots to do with kids in the surrounding areas. Very comfortable and sparkling clean.

Pros: The hotel is aesthetically very pretty, and the rooms and common areas very clean.

Cons: The breakfast buffet was very limited and simple. The hotel didn’t have any bottled still water on site.. not in the rooms, nor the hotel bar, nor the tiny vending machine. I was also disappointed that the hotel restaurant closed by 5:30pm on a Sunday. I’ve never come across that in any hotel I’ve ever stayed at worldwide. Also, despite the adverts saying the hotel is quiet, and located in a quiet area.. It was actually quite the opposite. Located on a busy street, the loud traffic starts at 5:30am.. and gets worse through 7:30, with kids and people screaming outside nearly non stop. The windows aren’t really soundproof, and neither is the interior. You can hear every little thing in the halls and surrounding rooms.

Pros: good location, mainly good facilities.

Cons: the restaurant closed on a Sunday evening, Finnish sauna not working.

Pros: We came in not expecting too much from this hotel but it sure did exceed our expectations. Check in was quick and easy. They gave us a parking pass to place on our dashboard for the duration of our stay. They parking lot was big enough and right next to hotel. The room was big enough with a good bathroom. The breakfast was good. It wasn't as big as other hotels but definitely everything you would need or want and very good. The hotel is connected to the "waterpark/swimming pool/ dive experience" so it was really convenient to get to without leaving the hotel especially in the winter time. The pool area was great. It had 3 pools: a big lap pool, a smaller pool for older children, and an heated outdoor pool. There was water play place for the younger children. There was also a 3 different slides. 1 was a tube slide. Only like a 10 min walk from the city center with all the shopping needs. All in all I would definitely stay here again especially if in town to visit Cologne.

Cons: Not much. The only thing is that the rooms did not have a dead bolt locking option or any other secondary lock. My wife didn't like that they didn't take out the trash with our son's dirty diaper even after making up the room. They only provided us with minimal pillows and blankets even after putting a baby bed in the room. All not that big of a deal.

Pros: Wonderful wooded with good comfortable hotel with spacious well appointed rooms.

Cons: No tea facilities in room and the continental breakfast did not match the hotel in general. The hotel is at the bottom of an exceptionally steep hill if you are walking from Bensberg Tram Stop or Bensberg town where there are restaurants and shops.

Pros: Very nice personel specialy owner. One of the best hotel which i was. Very good localisation. Great dishes, especially those based on asparagus.

Cons: Mby litle bit expensive

Pros: The hotel was very nice and so was our room. Very nice modernized bathroom. The breakfast was a little bit disappointing, we arrived around 9:15 and already some things were not being added anymore (like croissants). We did get some very nice fried eggs.

Pros: Ideal location near the forest which offers nice opportunities for leisure walks. Very friendly staff. Rooms were big, modern and very comfortable.

Cons: The TVs could have been bigger, but we were not there to watch TV.

Pros: It has a really nice atmosphere. It's a small hotel with a small town feel and friendly staff. The buildings are a mix of quaint and modern. I really enjoyed my stay.

Cons: Nothing I didn't like

Pros: Quiet Location, good and friendly service, excellent breakfast.

Cons: Rooms outdated, hallway and staircase in the side building looked rather tired, carpets worn out and should be replaced.

Pros: The staff was very friendly and the location beautiful

Cons: The bed was a bit too soft

Pros: Nice hotel in a beautiful quiet location. Good friendly and professional service from the owner and staff. Large comfortable room. Many hiking trails start at the property. Excellent breakfast. Plenty of free easy to access parking.

Cons: Our room was on the 2nd floor. Transporting our luggage from the car to the room provided some unplanned exercise.

Pros: Peaceful quiet setting. Gentile family run operation. Delightful stay. Will return. Restaurant was elegant for its size. Everything was freshly prepared.

Cons: A bit more water pressure in the shower would have been nice.

Pros: Location

Cons: Little old fashion bathroom

Pros: When you are looking for a familiar atmosphere and a calm environment- perfect! Not modern but rather traditional what I liked very much!

Pros: Location. It could have beed great if it hadn't been horrible.

Cons: Horrible experience! I've booked this hotel, as I knew we would be extremely exhausted by the time we get to the hotel after driving more than a 1000 kms coming from the north of the UK by car with a 18 months old toddler. I had peace of mind knowing it would be a smooth checkin, and my baby would go from sleeping in the car to sleeping in the bed in a matter of minutes. Instead of this we were told on arrival that the hotel was fully booked. Only when we insisted we had a booking were we given a keycard (1 card to 2 people.) Only once we walked into the room and tried to put the baby quickly in bed did we realize that the bedding was all over the place, towels on the floor, so it was obvious that they were not expecting us. So we needed to head back to the reception (which is OUT OF THE BUILDING, down the road at the gas station) where we were given another keycard (this much about being fully booked). By this time my baby was already wide awake, confused, crying his heart out in the corridor (sorry for the inconvenience to the other occupants) and although we got the other room,( NO APOLOGIES, or compensation offered whatsoever) which was stinking like an ashtray despite being a non smoking one, it took him more than 2 hours to settle, and go asleep. So our stay went from resting, a relaxing, good night sleep after an extremely long drive to UTTER NIGHTMARE. Having to wait for another room doesn't sound much when you're 20 and single, but wait till you face the challenges to having to listen to a baby shouting 2 hours of the top of their loungs because of someone's negligence, it's a life changing experience. Defo not the "So Gemutlich" slogen they advertise. (Shoutout to the guy at the gas station reception: thanks for the free coffee offered, it won't compensate for this, however you were the only decent person involved.)

Pros: Very comfortable bed and clean room. Bathroom was very modern and big enough. Check-in and check-out process was quick and easy.

Cons: To enter to canteen you must go outside and enter from different side, it can be problem especially when you have a small child. Another problem was lack of electric kettle in room.

Pros: Good Room for the Value and great staff

Cons: Cleaners come in when I was in the room

Pros: Breakfast was ok but having to walk to the petrol station to get it was not pleasant.

Cons: Cleanliness

Pros: First time at a Serways hotel that exceeded expectations. Room was comfortable with a clean bathroom. It took some effort to get connected to the wifi and this should be better. Hotel is next to a highway so windows cannot be opened because of the noise and pollution.

Cons: Noise from outside Long time needed before internet was working

Pros: Clean, easy access

Cons: Breakfast organization awfull

Pros: Super friendly staff and great breakfast.

Cons: There was no functional wifi which was a bit annoying.

Pros: The communication between the staff and me before I even arrived there was great. It helped out a lot.

Cons: Nothing to say

Pros: breakfast was good, location is convenient if you are travelling by car

Cons: there is no kettle available

Pros: very clean free parking

Pros: I chose Hotel Refrather Hof to travel to Cologne for a few days. The hotel is very well located, centrally and at a maximum of 10 minutes walking distance to the tram station. The hotel staff was very friendly and correct and the cleanliness was impeccable. The breakfast was varied and tasty. The distance from Cologne is not great and with tram 1 you can easily handle it. Travel tickets can be easily purchased from the ticket machines installed in the tram cars

Cons: everything was perfect

Pros: Good breakfast. Parking on site.

Cons: Some minor things, like missing light bulbs in some lamps, a non-functional bed lamp, a damaged door lock (still functional but needing service).

Pros: Breakfast

Cons: Wi-Fi connecrion was bad.

Pros: Nice staff and very good breakfast

Cons: Our room looked to a majros street it is quite loud if you want to open your window.

Pros: Very clean.

Cons: Very anonymous vibe for a family hotel.

Pros: The place was OK - but the restaurant was closed, the rooms was a bit old and smelly and the price for the breakfast was high compared to the quality.

Pros: Very nice and helpful people working there!!! Lovely hotel with very nice restaurant. 10/10

Pros: The valley where it is located is lovely and it is close to the industrial museum.for paper production. Also, the fact that the building is historic - although it would have been great to find out even more than just bare details.

Cons: Restaurant closed on Mondays and Tuesday, but this was only noted AFTER I had completed the booking.

Pros: Nice Buffet Breakfast.

Cons: Nothing.

Pros: very good location - value for money - very good breakfast

Cons: room design and furniture rather "functional"

Pros: Great location. Extra friendly staff.

Cons: The room could have had better air con. And the view was so so.

Pros: The breakfast is great. Location is also very nice, close to many resturant. But carefull, night in summer time can be Noisy if you get a room in front of the main place of the city. Room are clean.

Cons: I guess some renovation in room and replacement of old furniture would be pleasant.

Pros: Great (German style) breakfast. Rooms are very comfortable and clean.

Cons: WiFi takes a while to log on. Not so easy to reach via car.

Cons: Cold room Breakfast low profile No reception

Pros: The restaurant in the hotel is phenomenal!!! GREAT!!!

Cons: The bed was not the comfortable as it should be in such hotel. Internet connection at the evening was very poor, but next day morning was ok.

Cons: The bathroom very small with shower plate very hight. General atmosphere "flat"

Pros: We have been to this hotel on numerous occasions and have always found it pleasant and welcoming. It is also ideally situated for our purpose. The food in the restaurant is good and the service is always helpful and friendly.

Pros: Style

Cons: Bit old bathrooms

Pros: We arrived at 2 am in the morning, because of a delayed flight and the kindness was outstanding of the personal! The hotel is very clean, the breakfast was awesome. When they discovered, that we are in hurry in the morning they even packed us a coffee to go without any additional question or charge.

Pros: Restaurant and food excellent

Cons: The process of getting the safe repaired. We suceeded eventual after the staff were reluctant to repair ir.

Pros: Front and back parking places. Quite neighbourhood. Local shops and restaurants just few steps away. Not bad breakfast.

Cons: Rooms looks really old stylish, needs to be refurbished and repainted.

Pros: We got a very spacious room with bathroom inside. Breakfast was nice, good choice of cheese, ham, bread, yogurt. Great value for price.

Pros: The location was good, hotel had a nice atmosphere, but the room didn't correspond with description. The toilet was private, but outside the room, detail not mentioned at the reservation. Going in the pajamas, when the breakfast room was at the end of the hall was very inconvenient.

Cons: We asked for a quiet room at the reservation time and didn't get one. Our room was situated near the back door which was used for access by the late guests and we could hear everyone entry :(.

Pros: The closeness to the city

Cons: Small rooms

Pros: the whole experience, nice small hotel, very welcoming, high level service, nice breakfast, staff very nice

Cons: the mattress was not so comfortable

Pros: Hotel is in little far away from center but its close to tram 1 which gets you center. It is very clean and the staff are very helpful. Breakfast can be better.

Pros: The was wifi good. It was clean and pleasant. Breakfast selection was also good.

Cons: With temperatures of over 30 C degrees the room was extremely hot and stuffy with barely any airflow, making it difficult to sleep

Pros: good breakfast

Cons: Shower head and tap a bit fiddly, water temperature fluctuates.

Pros: The room was large. The decoration had a vintage vibe to it which i actually loved. The bathroom was really good. Reasonable prices

Cons: There should be a 24 hour receptionist

Pros: The rooms are really fine, good shower, and it is walking distance from Bergisch Gladbach trainstation, where there is also an excellent Turkish restaurant called Bey Oglu.

Cons: The breakfast buffet is minimalistic for German standards. Fresh fruit was limited to apples and grapes every day of the week. The staff is not unfriendly. Let's say they are different from regular hotel staff and you will find out for yourself how.

Pros: Great location to easily get to the trade fair. Friendly staff, good value for money, great breakfast.

Pros: It was in a very green location

Cons: The facilities were very old.

Pros: Stuff is great at service and communication.

Cons: I was surprised about not seeing a refrigerator in the room at least small one.

Pros: Nice people, and just a good hotel for a low price.

Pros: The rooms are nice, clean, and fairly roomy. The breakfast is pretty standard, enough variety and has most things you'd expect. It only takes 4min to get to the train stop by bus (you could walk there in 15), and another 20min to Cologne by regional train (S-Bahn). There's an elevator.

Cons: The receptionist didn't speak english all that well, but thankfully there was someone who did. No English labeling anywhere whatsoever, everything is in German. The rooms are missing any kind of air-conditioning, if you come from a colder region, sleeping in 30 degrees in the summer is going to be rough.