Ostend hotels

Pros: Everything was very good, Philip is very friendly and the room perfect clean and comfortable.

Pros: Breakfast was continental style, and we were served personally by Filip. There was fresh fruit on offer, eggs and a combination of breads, meats and cheeses. The setting was wonderful, downstairs in a dining area near the kitchen. There was wonderful furniture all around, with lighting showing off art and pictures. It was quiet as we seemed to be the only guests at the time so it meant direct service and being well taken care of. The whole house looked great, lots of period features. It was in an excellent location, with a park nearby and within a few minutes walking distance of the beach. Filip also gave us some recommendations such as a great restaurant, and when we wanted to go to Bruges, suggested taking the train which worked out well.

Cons: We came with our dogs - they were made very welcome and we were well supported with them. Only one small point - we needed to climb many flights of steps to the top of the building to our room and that was not so easy with our dogs

Pros: Lovely decoration. fantastic bronzes pictures everywhere. Lot of attention to detail.

Cons: 8 small flights of stairs. My bad knee struggled to top floor room. This isn't a criticism. It is what it is. Next time though I'd make sure it was lower floor room.

Pros: I liked the style of the hotel, that’s why I choose online this Hotel. Quality of hotel presentation in web very clearly expressed, no surprises when arrived at the hotel. Thanks for the good time spend there.

Cons: Functioning of television, I could not really utilize the proper service of tv channels due to the confusion of two remotes controls.

Pros: Very warm welcome. The owner shows great dedication in welcoming his guests and ensuring excellent breakfast. The house is wonderfully renovated taking into account its history and original architecture. The B&B has its own covered parking across the street so no need to pay for parking in the street itself.

Cons: The mattress was too soft but that obviously depends on personal preference.

Pros: Very warm welcome. The owner shows great dedication in welcoming his guests and ensuring excellent breakfast. The house is wonderfully renovated taking into account its history and original architecture. The B&B has its own covered parking across the street so no need to pay for parking in the street itself.

Cons: The mattress was too soft but that obviously depends on personal preference.

Pros: Fabulous breakfast after a most comfortable night’s sleep in a huge double bed in a characterful and delightful room under high rafters in my top floor room.

Cons: Absolutely nothing! Loved the place.

Pros: Great location. We had a very nice room on the top floor which was very quiet. The owner was very friendly and helpful

Cons: A lift would have been a bonus, but it was very good exercise!

Pros: Beautiful traditional accommodation, superb breakfast, great location and friendly staff made us feel very welcome.

Cons: Nothing at all, it could not be faulted.

Pros: Personal service. Great breakfast served at the table. The interior design. Good beds. The central but still quiet situation.

Cons: Due to unforseen circumstances, the private parking was not reachable. Check with the owner if this is important for you.

Pros: The buffet breakfast was absolutely great with the large variety of food and drink items. Similarly, the recreational facilities, including swimming pool, jacuzzi and the sauna were fantastic. I certainly recommend this hotel to anyone looking for a place to stay in Ostend.

Cons: No hotel restaurant - Providing a restaurant service for lunch and dinner on site would make the stay even better for families with children.

Pros: The room was immaculate. Staff on reception were really helpful. The location was amazing and there was a great choice for breakfast. Parking was safe and easy.

Cons: There could maybe have been some entertainment in the evenings to keep people in the hotel. Only one piano evening 6 until 8 I think. We went out every night anyway but maybe would've stayed in the bar had there been something to stay for.

Pros: This is a good hotel in a great position on the beachfront and also near the town and shops. The rooms are big and well appointed , it has a good pool and spa on the upper floor. Its right next to the casino. We would stay again.

Cons: It has underground parking but drive slowly its tight. But very convenient.

Pros: Location is right on the beach, hotel facilities are fine and the parking space price is good. Breakfast is nice and there are many choices for every diet.

Cons: The room was not particularly clean. Vacuuming was done one time in my 6 days stay and very superficial. Dust was having a party under the beds. The balcony was unusable, very dirty, no light bulb and I believe that something was nesting in the place where that light bulb should have been. Restaurant staff is not very polite and after one staff member set us down at the table another came and claimed that the table was reserved (for breakfast) and she did not believe that a staff member invited us to stay at that table.

Pros: Great location Great pool good service Top staff

Cons: Under the bed was too much dust

Pros: Great room, wonderful breakfast! Great place right on the beach!

Pros: The staff is very friendly, the room was very clean and we really enjoyed the breakfast. There was a little robot greeting the people in the hallway that kids loved and the location of the hotel is great, right next to the beach. They also have a nice swimming pool.

Pros: The sea-view was amazing, and we even got to enjoy some fireworks! The hotels location is amazing. The room was clean and the staff was really friendly during our stay, luckily not as stiff as in most 4-star hotels. The pool was fun, sadly the jacuzzi was OOO. The breakfast was amazing and huge! The selection was enormous, only thing that I was missing was maybe some sunny-side up egg. But overal the breakfast was 10/10.

Cons: When we entered the room there was a smudge on the couch in the room, but that didn't bother me that much, I know how hard housekeeping work is. Overal the rooms where tight and clean.

Cons: Sun umbrella on the balcony would have been a good idea.

Pros: Breakfast was excellent, the bed was comfortable. Parking available.

Cons: Quality / Price rapport, clearly insufficient. The room (312) is too small for the price, I did not unpack my suitcase, I never saw a wardrobe that tiny for 2 adults. The cap of the offered bottle of water was open. Our room was located right next to the 'room cleaners' technical room where all the cleaning material was stored. Every morning we got the disturbing noises of the cleaners pulling their material out of that room and all the material, dirty laundry etc..stayed in the corridor for most of the day. Also repeated knocking on doors asking to clean the room although the 'do not disturb' light is on. Small mirror in bathroom needed fixing.

Pros: Perfect !!!

Cons: No aperol ...

Pros: Nice interior, friendly staff, good beds, excellent breakfast

Cons: .

Pros: Staff, location, room size, size of Gin measures, slide!

Pros: The bed and the spacious room

Cons: The bathroom was beautiful but not spotless (towel with stain on, hair on shower wall).

Pros: They’ve created an unbelievably cool vibe. The “lounging area” has music playing 24/7, a slide surrounded by grandstands and many creative areas to chill and socialize. Signs reading “smile at strangers”, “be the reason somebody smiles today” and other funny, vibey signs. The rooms are compact but creatively designed and comfortable. The staff are incredible. So helpful (even fixed my scooter) and informative (even prepared an itinerary of things to do). Although I left well after check out time, nobody said anything and there were no penalties. I would not hesitate to go there again. And again. And again............

Pros: The staff were friendly and courteous

Cons: The room was very warm and the only ventilation the balcony door. Difficult to keep open when wind blowing. Also no restaurant in hotel for dinner.

Pros: Cleaning woman so friendly and hotel very nice

Pros: We liked the style, the layout of the extra large rooms to give privacy for families, the downstairs recreation areas, the friendly staff and the ease of wi-fi set-up. All in a great location between the beach and the parking.

Pros: Everything mostly the style and the kindness of the personal the bar and the seats etc.

Cons: Nothing except that the room was not 100% clean when we entered but it was only some details

Pros: Excellent breakfast good location smoker friendly with plenty of comfortable smoking areas

Pros: The room was perfect for a family of 6. Caroline was really helpful and friendly and breakfast was fantastic.

Cons: Nothing!

Pros: They prepared a special breakfast for me because I had to leave early

Pros: very family friendly. Good breakfast.

Pros: Our host was really friendly and helpful and did everything for our 5 month old baby to feel at home: a baby bed, a microwave at our disposal, a room on groundfloor level close to the dining hall. The breakfast was delicious and vareous with fresh and local products. The location of the dining hall was spaceous so we were certainly not back to back with other people or other tables which was nice.

Cons: The luxurious and modern photos on the internet made us choose this hotel. On the outside the modern building with its offwhite walls looks wonderful and is surrounded by green. However, once opening the door to our room it looked really dark and outdated. When we saw the other building "Luxus" while doing a tour on the domain we realised that we were in the rather outdated part of the hotel... The floors were aged, the wallpaper was dark with traces of a giant self-adhesive sticker that was no longer there. The ventilation in the bathroom was really loud. There was a mouldy smell in the room's closet which smelled troughout the room. We booked last minute and maybe therefore we have been given this room, however we don't feel like it carries out the same spirit as the rest of the hotel.

Pros: Super friendly staff

Cons: Nothing really

Pros: IT was perfect!

Cons: Nothing

Pros: The staff were very friendly and welcoming and more than happy to suggest local amenities and sights. We stayed in a terrace room which was cosy and well equipped and had patio doors that opened into a nice outdoor space. There was a communal lounge space too offering small kitchenette and games!

Cons: Nothing!

Pros: We loved the 2 bedroom rooms so that we could put the children to bed and still have an evening. The breakfast spread was wonderful including cava at an extra cost. The communal living room with honesty bar was a lovely place for both the children to play and grown ups to relax. Also useful to have the kitchen to warm food and wash bottles.

Cons: The location isn't great, right by an airport and outside of the main town. It's not noisy or disruptive, just not very picturesque. You also need a car to get around. There is a lovely little village nearby though and the benefits of the property outweigh this slight negative.

Pros: Very nice room, great shower, bes super comfortable. Very clean.

Cons: The cleaning ladies were very noisy. Make sure to ask what is the view, we were 9n the 1st floor and our windows were on the staircase.

Pros: what breakfast

Cons: did not know about breakfast

Cons: Thin doors of the room let’s neighbor noise in - other than that a very nice apartment hotel

Pros: Great location of the property!! really near to everything, the beach, our favorites restaurant, the shopping center. We having a good time in Oostende. A beautiful apartment with balcony!

Cons: The 2 pers. bed and the pillow were uncomfortable for us, its a sofa bed. Our daughter got 1 pers. bed and it's much better.

Pros: We didn't take breakfast. Location is perfect for shopping and beach promenade, hence noisy in the weekend evenings, well ...

Cons: no areas for improvement!

Pros: Very well centrally located close to beach and The Kursall where we saw Alan Parsons.

Cons: Bed mattress too soft to my liking.

Pros: The quality of the bed and of the bed sofa, the shower, well equipped kitchen, efficient noise isolation, good airco, strong wifi, excellent location at 3 min walk from beach, shops and casino, the smooth check in, 2 elevators.

Cons: Not a problem as I read in advance : The studio was tiny. Only one chair at the table. Luckily we were only 2 persons so 1 of us could have breakfast either sitting on the bed or on a luggage reck.

Pros: Great beds, location and nice design

Pros: De locatie was perfectG

Pros: Reception only opens 3-8pm and zero flexibility

Cons: Looks better online than off line...Booked the most expensive room (Superior Studio) at the rate of Euro 175 / night...What a disaster...within 47 photos on booking.com there’s never a photo of the window for this category of room. I know why now...The window is facing a wall (security staircase). I have claustrophobia and had a panic attack as soon as I arrive. This is false publicity and should be 100% mentioned on-line. I wouldn’t have booked the “Superior Studio) But because there is absolutely zero service, I had to call the night manager who said there’s nothing he can do. The reception is only open between 3pm-8pm.. If you need to arrive earlier or later, don’t bother, daily cleaning doesn’t exist and for new towel, you have to pay extra €15... It’s a joke. The room is nicely decorated but they forgot to work on lighting: either all the bright & ugly lights are all on or it’s the darkness in a very dark room. Horrible...Do I need to mention numerous stains and holes and nowhere to hang towels in the tiny bathroom? I thought I booked the biggest, best room, I got the worst, stained, dark facing a wall room with no service. You are required to do your own dishes before departure...

Pros: Water was hot. Balcony outside room.

Cons: After reading the review I was really disappointed with my room, it looked like it was furnished as a DHSS hostel. Shower head did not fit in holder properly so it rotated with water pressure. Breakfast was average. I have stayed in better hotels for less money. This hotel caters for a certain type of person. People who like a 'sing song' in the bar and eat food like they have at home. Whilst I booked a double room, I actually got 2 single beds pushed together - I would call this a 'twin' room.

Pros: very little. i will remain anonymous but the hotelier will know who i am

Cons: all plug sockets hanging out of walls. someone's dirty underpants under bed,rickety old lumpy bed.tv impossible to see on top of wardrobe. pointless. got trapped in lift 5 times. staff unhelpful about problems and difference in booked price and their charged price.

Pros: Great Value, very comfortable, and great breakfast buffet!

Pros: The hotel is excellently situated and the room was clean. Friendly English speaking staff. Good value for money.

Pros: It was ok but semed expensive for what we got

Pros: Very good location close to the beach, centre, ferry and railway station, very friendly staff, only a few noise at night

Cons: Inspite of the summer season no vegetables or fresh fruits at all for breakfast, problems with sanitary equipment in the bathroom

Pros:

Cons: Breakfast was really poor. And it was only till 9-30. Room furtnished very old style and smelled correspondingly.

Pros: Our stay was only a short one and we loved everything about it. We would definitely go back to the same Hotel, next time for much longer. The staff were very pleasant, the food was great - perfect.

Cons:

Pros:

Cons: The bar furniture was dirty, no towels in the bathrooms, general decoration poor

Pros: Location very good , near to sea front. Staff very friendly , very good breakfast , lots of choice.

Cons: Parking expensive , either on the streets or multi storey

Pros: We stayed here as it is a convenient location for the beach and sailing club. Sailing was our sole reason for being in Ostend. The breakfast was good and perfectly presented and the staff were attentive. The situation is quiet, yet convenient for sightseeing or dining out.

Cons: We have stayed here before, but this time we found the new bedroom layout rather strange. We liked the new decor, but the toilet was located in a windowless “cupboard “ next to the dressing area and away from the main bathroom and washbasin. So a night time trip to the loo became a trek around the bed and back to access hand washing! We also thought the modern basin design strange as there was no plug, inevitably we wasted water by having to wash or shave under a running tap!

Pros: Very modern and comfortable

Cons: Car parking was a bit steep but it was secure

Pros: Great breakfast, very good service and plenty of choice.

Pros: Breakfast always good location is good for both the centre and the beach

Cons: Nothing to dislike

Pros: Everything

Cons: bed with plastic bottom. Worst

Pros: Location + Friendly Staff

Cons: No AC + Bathroom design + beds too small.

Pros: Very clean. Nice bedroom and bathroom. NO AIRCO!

Cons: Airco would be nice.

Pros: The staf was verry friendly

Pros: Everything. Great room, great breakfast and fantastic staff. Easy overnight parking and 20min drop off outside the hotel. Excellent location with everything an easy walk away.

Cons: Rooms were a little to warm. A fan maybe?

Pros: Always nice to visit very friendly staff always very helpful

Pros: Cosy and clean.

Cons: Very poor noise insulation in the rooms. The single room is extremely small (approx 3*2m), but the bathroom is nice and practical. I wouldn't recommend if you expect to spend some extra time in your room.

Pros: The breakfast was excellent, the staff very friendly and the location good

Pros: The room we booked was a good size. We were at the top and had a terrace. The room was a bit warm but it is summer. The staff were friendly and helpful. Breakfast was included in the price and quite good. Parking in the street was fine. You have to pay 3 euros for 4 hours until 8pm when ti is free until 9am the next day.

Cons: Some of the furniture in the room was excellent like the two soft chairs but the sofa and the desk were not. The desk was not really practical. The carpet and curtains in the room seemed to have some dust and perhaps they need to freshen those up.

Pros: The place was very clean, good breakfast. Everywhere we went a nice, fresh scent welcomed us. The bathroom was really modern. Vey good wifi for work. Friendly staff

Cons: We came into our room, room 35 and it was really(!!) small. The pictures all show a nice romantic bed but that wasnt the case. We were very dissapointed at first, but the cleanliness and hygiene of the place made up for it. The location could be better, no free or available parking space nearby. Door closes at midnight

Pros: Great location. Very friendly staff. Rooms were bright and modern. Lovely breakfast. Would definitely stay again.

Pros: Great location. It was very hot weather and though there’s no air conditioning in the rooms, there was a tiny fan provided. The bathroom was very modern and great. Very friendly and helpful staff.

Cons: With the hot weather and no air conditioning in the hotel, it was quite hot in the breakfast room. The mattress in the single room I stayed in was much too soft. Never had one that soft in a hotel. Seriously did my back in unfortunately. However, maybe they are better in the other rooms. Earplugs were a good thing to have, as my room was street side and in the very early morning you heard the bins being picked up and the seagulls are a nuisance when trying to sleep.

Pros: Good location, friendly hosts and excellent breakfast

Pros: Breakfast was great.

Cons: I was under the impression that there was a private parking? Since it did state parking provided at the time of booking? But after making the booking found out that you have to pay 17 Euro for 1 day from 1PM till 1PM the next following day............... Meaning if you plan to stay one week by car be prepared for a hefty parking bill.............. Parking space provided is within walking distance from the hotel in a public underground parking. And that for me was quite a down point to be honest.

Pros: Comfortable little room with a great view. Breakfast was perfect!

Pros: Location is good, breakfast nice with nice selection of fresh breads, homemade jams and fresh fruits. Room 12 is possibly smallest room we have ever been allocated for a hotel! The room was clean with a decent size shower and clean towels, but this was the only positive I can give on the room I’m afraid!

Cons: Room (12) this room is very small and very hot with no air con! Looks out into harbour but it is extremely noisy and having been allocated probably the smallest and hottest room in the hotel we had to sleep with the windows open hence every noise could be heard including the extremely noisy alarm system going off every time the bridge is raised at the harbour!!! We were given a fan to help with the heat however this did not help much and it was also very noisy!! On our last morning we woke up to a really bad sewerage smell in the room, obviously they were having a problem with their waste system! This was not pleasant in an extremely hot room!! Also our room is allocated across from the laundry which would not have helped with the heat in the room! When checking out we asked do they have air con in any of their rooms and we have yet to hear yes or no! The gentleman at reception told us they have newer rooms and extending the hotel but he did not give us the answer to our question which believe should have been No!! Staff were pleasant, however not over friendly. The waiter at breakfast on first day was very nice however the waiter the next two days was not so friendly and at some occasions looked like he didn’t want us there... it would have been nice if he could have wished us ‘Good Morning’ and ‘have a nice day’ but we have yet to hear either!!! Overall it was an ok hotel but would not be one of my recommendations I’m afraid!

Pros: Excellent breakfast with home made jam. Very central location and ideal for me as I needed to catch a train to Brussels in the morning, and the station is just across the road.

Pros: nice room and bathroom the view of the harbor very nice breakfast and the private terrace for hotel guests definitely recommended top location

Cons: nothing

Pros: Very good.

Cons: Requested double bed, and slept on 2 single beds.

Pros: The view and the breakfast, and location

Cons: Nothing really,

Pros: Everything!

Cons: Maybe in the summer Time would be better to have some appropiate blankets. With that (only big one) was very hot over the night.

Pros: The location near by train station, walking distance to the shopping and the beach. Good breakfast.

Cons: The bathroom 's door is very noisy. Not only in our room but also another rooms near by. We could hear the door bang very loud. At night, we woke up a few times when other guests using their bathrooms. Another thing that we found It's too strange was "the free drinking water " : there is only one bottle (50cl) per room per stay. So keep in mind, even though you stay 2 nights, 1 week or 2 weeks, you will get only 1 bottle!!!

Pros: Good breakfast and really good location

Cons: Noisy, drilling noises at 8 am, noises on the hallways, not so clean.. there was hair in the shower and in the bathroom

Pros: Location, breakfast,staff and plenty of storage.

Cons: No air-conditioning. Fridge would have been good.

Pros: I’ve stayed at this hotel for two years now and it is very nice, but next year I will ask for a room at the front of the hotel. Both times I have had room 61 , but it’s at the rear of the hotel & not much of a view the food is very good, breakfast is just brilliant. The staff are very nice friendly people, 10 out of 10, thank you only

Cons: Nothing it’s very nice its

Pros: Great area to explore, C Burlington close to harbour restaurants and public transport

Pros: Breakfast was a varied selection bed was very comfy

Cons: No tea/ coffee facility’s in the room

Pros: we have been staying in Oostende for several days either in the summer or at Christmas for about 30 years.. and this time we have found the Burlington to be the best. even last year we stayed at the Andromeda but i think the Burlington comes out on tops.. you could not fault the friendly staff. the rooms and off course Ellen she could not do enough to make your stay comfortable,

Cons: there is not a thing i can say

Pros: Location and tremendous breakfast.

Cons: The shower heads face out from the bath so it is easy to flood the floor.

Pros: Very smart and clean. Great position for everything.

Cons: Nothing

Pros: Great location, Harbour views, walking distance to shops and restaurants, friendly staff and a great breakfast.

Cons: Shower head faces the door so when you turn the shower on you flood the room. ( room 33)

Pros: Great location for train and beach

Cons: Lift was very small

Cons: Booked a superior room. Very small window, hardly any good view of the harbor and very hot with no airco. Disappointing.

Pros: Breakfast was as expected. The location is perfect. The parking facility was excellent. The staff were excellent. We only stayed one night so we did not try any other facilities which are available.

Cons: The bathroom area in this particular room was a little small but adequate for the short duration of our stay

Pros: It was a lovely experience at this hotel it was nice and clean and the staff were friendly

Cons: The room did not have a safe or a fridge. For the money that was perhaps to be expected but my friends who booked at the same time had a fridge. The room did not have a phone and when I queried this I was told that no rooms had phones and that the management had taken the phones out. As a female single traveller I did not feel safe and secure in view of this. Everything else was fab but the phone situation may well put me off staying here again.

Pros: Breakfast was ok, location is good and the room is comfortable.

Cons: In the day of the check-in, before my arrival at the hotel they tried to charge in my credit card the value of the stay when in my reservation was saying that the payment would be done in the hotel upon my arrival. Right after that (before my arrival), the hotel called saying that if I didn't arrive by 19h they would cancel my reservation. That makes no sense at all. Was very disappointed with their approach, and made a complaint about it once I arrived in the hotel. Another thing that happened was on the morning of the check-out, I don't know why but they though that we have checked out and entered the room while we were there. Again complaint in the reception. In general, did not like the service.

Pros: The most comfortable hotel bed I've ever slept in ! A little jewel of a hotel, right on the edge of 'downtown' Ostend. Didn't have any outstanding character or personality, but was very small, very clean, economical and might perhaps suit a business traveller rather than for a family on a week's seaside holiday.

Cons: Nothing. It suited our purposes perfectly.

Pros: Positive aspect about the hotel location: the property is very near to the beach. Most of the staff was friendly and helpful.

Cons: Negative aspect about the hotel location: the street is very noisy at night. The room rates are very overpriced given the facilities, the comfort and the services we got.

Pros: Did not eat Breakfast at Hotel but from observation it looked fine. The location was excellent, close to the sea front, close to centre of town, restaurants and bars. ten minutes walk to train station. The room was fine, the bathroom excellent. (as I get older that is increasingly important!)

Cons: It is a minor gripe, particularly as two of the days we were there were the hottest of the year, air conditioning would have been nice.

Pros: Close to beach

Cons: No air con far too hot asked for sugar was given 1 extra sachet

Pros: Staff excellent. Room was very clean and lot's of Room

Cons: Nothing everything great.

Pros: Nice hotel, clean and good room, good location.

Cons: The matress is not comfortable at all.

Pros: Located in the old part of town, good central location.

Cons: Breakfast choice was a bit limited but that is a factor of staying in a small hotel.

Pros: very close to the sea and in the center from Ostende Parking possibility organized bei the hotel Very friendly staff

Cons: 2 star hotel was absolutely corespendonding with the offered, but a price from over 400 Euros was overpriced for this Hotel. Even if it was one of the last available rooms.

Pros: it was very pleasant experience meeting with the owner Kai. he was most helpful in every aspect.

Cons: The shower set in our room is due for replacement. it does not stay in place and causes some inconveninece

Pros: Such friendly staff. Beautiful breakfast Nothing was a problem. Great location.

Cons: We loved everything about this hotel.

Pros: Very nice hotel. Clean, 5 minutes walk to The beaches and the hosts are really Very nice And warme-hearted.

Pros: This is my second time staying, because of the young owner Kai's great hospitality. A sweet family runs this cosy hotel.

Cons: For their reference for the future, here I sincerely suggest these. The sound of the door of other room opens and closes and voices of other guests in corridor is clearly heard which interrupts sleep in the morning. The mattress of the bed needs more comfortability.

Pros: Location, staff, clean comfortable room. Great size for 3 people .

Cons: No kettle in the room for tea/coffee

Pros: The first time I met the staff they were nice and welcoming

Cons: I barely saw the staff after that, my main interaction was with the cleaning staff. There is no reception, everything is separated.

Pros: Location & staff were excellent. Continental breakfast was excellent. Overall very pleased with the hotel.

Cons: A few more hangers in the room would have been better.

Pros: First morning, no plain croissants, but they were there on the 2nd day. Hooray. Loved everything else

Cons: The fact that some people were stupid and moved chairs to sit in the cut off area of the restaurant. Tables had not been set up for breakfast, so it was really obvious that this area was not to be used. Even after being told, they did not move.

Pros: Fast check-in and check-out, good room size, clean, quite location not far from beach, sights and transport. Good breakfast buffet.

Cons: --

Pros: Friendly, helpful staff. Nice styling. Play area good for kids.

Pros: Good location. Staff were friendly and helpful. Room and hotel was very clean. Buffet breakfast was very good

Cons: Room was too small. No tea or coffee making facilities. Toilet wouldn't flush properly and when it did eventually flush the water would run all day and night. No table service at the bar

Pros: Nice hotel, friendly staff, good location.

Cons: Cooked part of the breakfast not very good at all, some kind of egg/bacon pie? or hard egg pie? The continental part of breakfast and all drinks etc were fine.

Pros: Breakfast was good and plentyful

Cons: The rooms were a little small

Pros: Was clean hotel and very good location, and good breakfast

Cons: The bed

Pros: Nice Hotel, been there a few times. Nice friendly staff, very helpful. Hotel very clean, good food. We were there for a few days when the weather was very hot, so we had a few issues with hot room as there is no aircon. But we knew this so no problem, not usually this hot there

Pros: Located in the centre of Ostend near the sea front. Good parking if booked ahead. Breakfast basic but good

Cons: Twin rooms are small but adequate

Pros: Good breakfast, nice swimming pool but no pool towels

Cons: The room decor was very tired and dated. The room was also extremely hot. The windows opened on to a roof of extractor fans so it was a stark choice between heat or noise

Pros: Size of the room, brightness; wellness area; excellent breakfast

Cons: Lack of maintenance, eg in the wellness area, the steam bath was out of order; in the bathroom, the shower and toilet were not functioning as expected

Pros: OK standard breakfast. Drinkable coffee

Cons: Very rude receptionist upon arrival. She literally shouted at me after I pointed out that replying 'it's up to you to find parking, Ours is full' was kind of rude. Literally a first in intensity of rudeness and unwillingness to apologize. No minibar, one has to pay to borrow hotel robes and slippers to go to the swimming pool/sauna, minimal toiletry items. Hotel probably has got stars because it has a swimming pool, but everything else is like a mediocre 3 star.

Pros: Rooms were nice except and breakfast was no ac it is impossible to have no ac in a hotel in Europe

Cons: No ac and staff didn’t care much always late don’t even answer when I was trying to check in one person and not bailable

Pros: Staff were extremely friendly and helpful at all times.

Cons: Bathroom towels were too small

Pros: The staff was friendly and helpful. Great location. Beautiful spa.

Cons: The room wasn't air conditioned...didn't realise this at the time of the booking.

Pros: Nice breakfast & pool

Cons: Room No airco

Pros: Very comfortable executive suite

Cons: The price of a bottle of water

Pros: Swimminf pool breakfast

Cons: Staff dirty rooms no iron in room very overpriced for decor feels like 50 years old decor awful

Pros: Great location by the beach. Amazing mexican restaurant next to the hotel. Big choice for breakfast.

Cons: We had an old room. Advantage - we had actually two bedrooms for the price of one. Disadvantage - the bathrooms were not very practical and not in a good shape.

Pros: Location and easy to book in

Cons: Hotel was tired and in need of refurbishment

Pros: Friendliness and Cleanliness

Cons: Bathroom floor

Pros: The room was very clean and spacious.The bed was very comfortable The only downside was the bunk beds in the room and very unsightly. A good place to stay all the staff are very friendly .

Pros: Basic but stylishly furnished room. Very functional bathroom with walk-in shower and supplies such as a hairdryer. An ideal location: shopping, beach, public transport all close by. Very well-cared for breakfast in an authentic art-déco room with enough space for a quiet breakfast at ease. Friendly, very efficient professional reception desk. With its competitive price, this hotel offers more than value for money and can therefore be listed as a come back address.

Cons: niets

Pros: The location was awesome and very close to the beach, train station, and shopping / restaurant areas. I also enjoyed the service - check and check out were efficient and the managers were very helpful.

Cons: The breakfast was above average and could have used a little more variety. But all the food was fresh and tasty. Sea birds woke me up earlier than I wanted to, but the hotel couldn't do anything about that.

Pros: Lovely location and a good breakfast. Free parking nearby.

Cons: No air conditioning and no tea or coffee even though there was a kettle.

Pros: The location was perfect

Cons: When I checked out at 10am, because I wanted to spend 2 hours at the beach (at 100m), and asked the staff to keep my small luggage with laptop, this wasn't possible. They said I could make use of the lockers at the station (at 1km). Never in my whole live I stayed in an hotel where they refused to put my small luggage safe away!!!

Pros: Hotel location

Cons: Breakfast was poor A lot of noise on the night from the bar opposite

Pros: The people were all really friendly and helpful. The rooms were nice and clean and they offered earplugs in case you found the late pub goers too noisy. The hotel is ideally located between the city centre and the beach. There are public parking spaces close by.

Pros: Staff were so lovely and helpful.

Cons: Parking was 15€ a day so no free parking. Some Furniture a bit tired in rooms but very clean and modern down stairs area.

Pros: Good breakfast, location close to the beach and restos

Cons: A bit crowded at breakfast

Pros: I like the security features they have and the option to stay a few hours longer for 20 euros

Cons: The bed was uncomfortable. I had back pain all the time

Pros: Very kind hostess and our dogs very welcome

Cons: Music in breakfast area was not suitable...but we were very much awake after breakfast

Pros: Staff, breakfast, location

Cons: Not a lot

Pros: Good location, near the beach, excellent breakfast

Cons: - smelly room with unflushed toilet - bad TV - room too hot - staff does not speak Dutch

Pros: Hotel Staff were very friendly. The Bar and breakfast were exceptional/awesome! I highly recommend for those wanting to visit Ostende for the Beach and Nightlife.

Pros: Super location for both the beach and the nightlife. Breakfast was nice and the staff were friendly. Lobby was clean and inviting.

Cons: The rooms need to be a bit updated. I couldn’t figure out how to make the air con work in the middle of the night-it was a bit stuffy.

Cons: Nothing

Pros: Hotel is near the beach and the center of the city. Friendly staff except for the bartender (night). Buffet : plenty of choice.

Cons: Little, dark room. Small bed, 1m40, bad mattress. No space in the badroom. No air-conditioning. Bartender for the evening not friendly.

Pros: Position

Cons: Poor hotel

Pros: The massage

Cons: There wasn’t much breakfast choice.

Pros: Breakfast was very good. The location is fine, just by the beach, but the whole town is actually by the beach:) It was really quiet the whole time.

Cons: The single room was ridiculously small, with the view to the fire staircase, although it did have everything you needed. The toilet corner needs some upgrade, the rest of the bathroom and the room was ok.

Pros: The bathroom

Cons: Noise of other rooms

Pros: Large room with much wardroom space. 100% clean. The bed is excellent. The breakfast is very good. Perfect choice, good coffee. Everybody very friendly and helpful. Difficult to do it better. One of the only hotels in Oostende with garage an rooms with air condition accepting a dog. Next to the sea (100 m).

Cons: The only negative thing is the garage. It is very narrow and you need somebody to open the garage each time you want to leave and come back. Not a god idea to leave something in the car and get it out.

Pros: Very good breakfast,hotel very clean

Pros: Everything about our stay was great from checking in to checking out. Every member of staff was friendly yet extremely professional. The young German lady who served us for breakfast was a delightful person. We look forward to our next trip to the hotel when in Ostend. Thank you again, John & Veronique

Cons: Not your fault but parking pressures when dropping off luggage and checking out are not ideal. We have only good things to say about your lovely hotel.

Pros: Free jacuzzi and the room was ok

Cons: The sandwiches weren't crispy like they should be, no refrigarator, no airco and it was hot then (30 degrees),by arrival still hairs in the bath and not much tv-canals and tv screen was dark . . .

Pros: Close to the beach, port, restaurants and center. Nice breakfast. Friendly staff.

Cons: Long waiting for the elevator at brealfast time

Pros: great location,3 mins from the promenade. very clean,fabulous choice for breakfast.good services/facilities. every member of staff was very helpful and friendly. I've stayed at many 2 or 3 star hotels over the years and this is easily the best in this range. excellent value for money.

Cons: nothing could have been better.