Obzor hotels

Pros: Being literally 10 steps from the beach sand; warm sea water (26º-28º); diversity, availability 24h/day and taste of the food; great pools (both kids and adults); staff in general was friendly and polite; walking distance to Obzor center.

Cons: The games room needs some improvement; staff from ship restaurant

Pros: The location was 5 stars and the staff very pleasant and kind.

Pros: The food was great, the chefs outdid themselves especially regarding the cakes. The room was large and clean with a nice view.

Cons: The wheather but this not HVD's fault.

Pros: All he food was amazing!

Pros: Diversity of food, delicious meals, friendly personnel, pretty calm.

Pros: The room was quite big and nice. Food was good (but maybe not as good as the pictures would suggest), the restaurants were better than the buffets as expected. Staff was nice and accomodating. Had a nice view of the sea. Everything was included (sun beds also) so it was very relaxing.

Cons: The desserts could be better. The shuttle to the town should be more often. I emailed the hotel before getting there and no one answered. The outside pools were cold.

Pros: Various types of food, the staff is very friendly and always available to help. Good drinks and cocktails, nice entertaiment.

Cons: There should be tables at the beach, so you can put the drinks on them.

Pros: Well located for a beach holiday. The self service restaurant was much better than expected.

Cons: Not much to do out of the resort

Pros: Well placed near center but on a side street less circulated, very-very-nice and helpful owners, restaurant is OK and cheap, big room, big bathroom, kitchenette facilities, balcony, good bed. Option for Sauna and Jacuzzi. Supermarket and stores within 100 meters.

Cons: Some restaurant smell cannot be avoided, at least on our room's balcony. Some minor noise Saturday night, from being close to the center of the city. And like all Bulgarian bathrooms, needs a shower curtain :) A hair dryer could be useful on seaside.

Pros: Very central located, easy access to everything - restaurants, supermarket, beach etc. Staff very friendly. Room was clean, good air conditioning and we enjoyed balcony at each room with small glimpse of the sea included.

Cons: Breakfast was not included, however was very affordable. They did not give us coffee or anything else in the room, although we had a water boiler and cups. Difficult to find a parking spot.

Pros: Food, staff, room, location

Pros: I had a very comfortable and we'll equipped room with air-conditioning and a private balcony. Central location and friendly, helpful staff.

Cons: All the facilities were closed because it was the end of the season.

Pros: The personal was very friendly. It was quiet.

Cons: I was able to use internet for 2 hours during my stay. It was not working most of the time. The bathroom smelled really bad (maybe there was an issue with the plumbing). I had to ventilate the room often.

Pros: People were really really nice. There’s a balcony also, a bit far from the sea but you can still see it. Price was okay. You can park easily in the street. You can walk to the center and the beach.

Cons: We were a little bit disappointed... especially with the former notes from other guests! Not very charming, the room is not very cosy - just functional. Unfortunately the restauranr was closed. Concerning the price, knowing the fact that there’s no breakfast, it may be more advantageous to find another nicer place with breakfast and a bit more expensive...

Pros: Great for family vacations, lots of entertainement facilities for all ages...

Pros: I liked the children activities, the interior pool, clean rooms, good food.

Cons: The heating didn’t work and was a little cold in the room during the night.

Pros: Good location, food, staff

Cons: The Reception lady overcharged me but figured out quickly, called the supervisor and solved it. I am adding this comment here because I had to wait for approx. 20 min although I was in a hurry. Indoor pool quite small.

Pros: Everything was ok!!

Pros: I really liked the animation team and all the activities they have to offer for every age group. It was just great that me and my family all had something to do in this wonderful resort all day long because of the animation program.

Cons: I did not like that it wasn't fully clean. Also, I did not like the staff for the main restaurant because they were not that good, but other than that everything else was great for me and my family.

Cons: the beds

Pros: The staff, the bars and the expresso coffee in the lobby bar.

Cons: The breakfast and the bars close too early 11pm.

Pros: We liked the proximity to the beach and the room itself.

Pros: Nice host and very communicative in resolving your needs. The location is near the beach and near the city center. Very nice the garden in the arbor wine. It is a place where you find quit and a relaxing time to spend with friends and family.

Cons: The room doors can be improved a little bit to make a more intimate feeling.

Pros: The location of this Pension is perfect , 5 minutes to center , 2-3minutes to the sea . Every day rooms cleaning , the staff and owner - awesome, very kindly and polite . WiFi in rooms very well , kitchen - good equipped. So 10\10

Pros: Very clean, change the sheets and towels more often than in any hotel. Friendly hostess and staff. A beautiful garden with kitchen features, tables and seats. Rooms with a large balcony.

Cons: A little bit noisy, due to the traffic in the streets. A parking lot is about 100m away.

Pros: Location. Value for money. Very polite hosts. Maybe new claening staff, but very clean and tidy. Cosy seating area with simple kitchen in front of the house.

Pros: Fridge, fan and good size balcony. Free parking on a lot.

Cons: Hard to find, not a single sign outside or in front of the building. Not the comfiest bed. No air condition, a little tight room. Parking 100 m away.

Pros: the hosts are super friendly and welcoming, good and quiet location near the South Beach of Obzor (walking distance ca. 3-5 min), big, light and clean rooms, big and clean bathroom, balcony with table and chairs, plenty of space for everything

Cons: providing soup in the bathroom would be nice, the double bed is composed of two single beds

Pros: Nice location close to the beach and close to all the amenities shops and entertainment

Cons: Parking can be difficult if you go out

Pros: The location of the property is perfect: close to the center and just a short walk to the beach, there's an opportunity to go jogging along the seafront for those who want to). Very hospitable and helpful hosts, clean room (daily cleaning) with personal bathroom, fridge and fan ( to tell the truth, we didn't even need the fan as the room is quite cool), really big balcony, comfortable kitchen for general use with all necessary utensils in it and cosy arbour wine where you can have a cup of coffee). We enjoyed every minute of staying at Pension Dichev and will come back next summer. Many thanks

Pros: Very nice interior court, recommended for families with small children. Very close to the seaside.

Cons: No parking space available anywhere nearby.

Pros: Actually everything was great! The Staff was really friendly and helpful with everything. Next time we will stay again here when we are near as the Location is also next to the Beach :-)

Pros: Location and the view from the balcony!

Cons: Breakfast was poor, esp. the coffee and the fruit juice.

Pros: Spacious apartment with nice 180 degrees view. Close to the beach.

Cons: Bedroom does not have blinds, therefore too much light in the room.

Pros: Nice balcony. Good fridge and mirrors in room. Good storage and facilities.

Cons: All good.

Pros: The location and the view was amazing, the backyard was cozy and the kids area was a great bonus

Cons: The bathroom smelled like canal:(

Pros: Excellent location. Lovely sea view. Beautiful seating area beside bar and staff so friendly. Will return next time in obzor. Beach is so near and bus stop also. Rooms spotless.

Pros: The location of the hotel is perfect, 2 min walk to the beach and 7 min walk to the centre of the town. The room had the view of the sea and everything was ok. The staff was very friendly and helpful, I would choose this place again going to Obzor.

Pros: The view was very good: balcony looking over the swimming pools and partially of the beach and sea Free access to all in seconds. Localization was perfect: in between two hot spots (Sozopol and Varna) and the center of Obzor reachable by walk in 20min. Staff at Reception and Restaurant were responding to requests. Great commodities: a little market inside the property for food and other consumables, mini golf, 4 swimming pools + little bassins for children, playground for children, good restaurants on the beach... This was complete to satisfy a family with children in all aspects.

Cons: Despite communication 7 months before (after booking), the bad surprise was that no secure parking was available upon arrival. Yet, the staff remained calm, manage to unstress us (after a long trip) and found an appropriate solution ; good job. However, the cleanliness issue was met at several moments during our 2 weeks stay - swimming pool with plenty of hair and dirt, like filtering was not perfectly working. - the worst thing was the cleanliness of the apartment when we checked in ; we found a dirty apartment (full of sand and black hair on the ground, dirty toilets, ...) and a hoover out of order, all not acceptable with a child of low age crowling on the ground. After raising a complaint to the Reception, a maid showed up (not speaking a word of English) and she started to use an already dirty mop, without hoovering before, so this was just moving around the hair and dirt. So we told her to stop and we had to manage cleaning on our own with means onboard. We eventually got a new hoover the next day, after 4 reminders, and managed to do the cleaning at our convenience the rest of our holidays. Maids should be more trained with technics and involvment (the corridor outside our apartment was dirty a few days in a row without being cleaned) and should show more neutrality while doing service (not making a face or pointing at watch, like it is time for them to leave, like we are annoying them when asking for a basic service). Finally, staff should show a little bit more interest in customer satisfaction (at no stage at all, anyone asked if we were enjoying our stay).

Pros: The location is truly amazing, the beach is clean, large and not too crowded, the water is very clean. The apartments are spacious, with all the useful facilities and the food is acceptable. Another advantage is the fact that we received free sunbeds and umbrella (though you have to be truly attentive and inquisitive regarding this particular aspect).

Cons: There were some issues that took some time and energy out of our holiday- the fact that we paid for the sunbeds and the umbrella for 3 days in a row (8 leva per sunbed and 8 leva per umbrella), after having asked one of the receptionists whether they were free or not her answer being, no they are not free. In the third day, the kind person in charge of checking the receipts for the above mentioned told us that we do not have to pay because we had all inclusive bracelets. I went again to the reception and asked another employee, who checked and told me that indeed, the sunbeds and umbrellas were free of charge for us. When I asked him about my obviously deserved refund, he told me, in a very shy manner, that maybe I should come back later and clarify the situation. Unwilling to do so, I went and showed the pool bar employee (where the sunbeds and umbrella had been paid for) the 2 receipts I had left (the third one had been thrown away) and he instantly refunded me the entire sum (so my respect to the man in charge of checking the sun beds and the umbrellas and also to the pool bar employee. The receptionists? Not so much). Cleaning is also an issue- it is very very superficially done. Also, they tend to knock on your door at around 14-15 on a regular basis in order to clean the room, so if you want to get some rest in the afternoon beware of this, use the Do not disturb! sign. After cleaning they replaced the towels, but only provided us with 2 sets instead of 3 as were present upon arrival (us being 3 persons in the apartment). Luckily enough, the location compensates for many of these issues, which is clearly not the contribution of the management/receptionists. Harder work and implication would be my suggestion for those in question!

Cons: Great location, lots of space in the apartment and very accessible area. Apartment a bit smelly, the couch in the living room was dirty and in need of cleaning.

Pros: Sea views were excellent but food, drinks and supermarket overpriced for Bulgaria. Regular shuttle bus to the town which was very nice with excellent food and drinks.

Cons: No curtains so woken by sunrise at 5.

Pros: They are very friendly and the property it s amazing. Love it!

Pros: Location

Cons: Smell in bathroom

Pros: Pool area very clean & tidy & rooms a good size, hot shower.

Cons: Would have liked a choice at breakfast, if only eggs done differently.Some people don't Like cheese or meat.Toast would have been a good option.

Pros: The property was excellent, staff was extremely helpful and kind.

Pros: The bungalow was superb and the gardens and pool were lovely. Very family feel and relaxing. The hotel itself was full of charm and character.

Cons: There was nothing we didn't like.

Pros: The hotel is in traditional Bulgarian style ,lovely gardens and a view.Very quiet and peaceful.

Cons: The breakfast wasn't a buffet which was a bit strange.The location is not so bad at all,but the roads from the town centre to the hotel are awful.

Pros: Lovely location- close to the beach and the centre of Obzor. Clean bed sheets and towels.

Cons: The bathrooms was mouldy. Overall the room was very dated and looking old and tired. The receptionist had no clue about my arrival- his customer service was poor and I found him rude at times. Not a good value for money! I would not come back to this property and I wouldn’t recommend it.

Pros: Right in the center and i mean actually in pedestrian area. Clean and tidy I would stay there again !

Cons: Did not get the room with 3 single beds we booked. 1 single and a double (for 3 big bikers

Pros: Big apartment, big terrace, swimming pool, amazing view to the see and mountain. The Hotel receptionist Sabina was fabulous women. Definitely I recommend this complex!

Cons: No

Pros: Very central thats all good thing i say about it it was not worth 114 leva we were charged didnt sleep at all

Cons: Place was very run down sofa bed VERY uncomfortable had to put it back to couch and sleep on it flooring was broken in places over all very bad a hostel would b better

Pros: Excellent location, good quality cleaning, fast internet

Pros: The pool is owned by the house and it's clean, very close to the beach, you have your own balcony, there's a parking lot inside the territory. The problems are fixed immediately. This is not the hotel so there was no cleaning that didn't disturb. Owners are very friendly and happy to help. There's a wifi. The shop is very close and open 24/7. Highly recommend this place.

Pros: Location

Cons: New town complex is a block of apartments,supposed to be a serviced apartment. Unfortunately the standard of cleanliness was absolutely dissapointing as well as the actual furnishing.We are not fussy at all and have a rich travel experience but renting a flat for a week with small children I expected at least the simple thing,some standard of comfort and cleanliness. The apartment we were given,number 24 was outdated,broken furniture and dirty,my 2 year old was wiping the floor with her clothes and it made me so sad,the floor has not seen a mop recently.Our balcony door was broken and literally does not close at all as the whole mechanism is missing,a major Health and Safety issue especially with s toddler that could sneak out there.Have booked a 1 bedroom apartment for a reason,so that we can use the extendable bed in the living room as well.Unfortunately it was broken,terribly uncomfortable,a torture to sleep on this for whole 7 nights supposed to be a relaxing holiday time.I have requested a hoover to clean the sofa myself as it had hair and sand and all sorts of dirt on it and was told they don't have any,the sofa in the living room absolutely filthy and the expandable mechanism was broken. No simple customer service at all,only seen one lady there handling with everything,not been given a receipt for what I paid either and it wasn't cheap at all for this bad quality they offer. No usual daily cleaning you would expect in a serviced apartment,no sheets or towels were changed for the whole week,very dissatisfied with New town complex Obzor. My advice is do your research in advance,there are lovely places out there for similar price.I only booked peak season middle of August last minute and did not have many options at the time. This place could be nice as it's location is good but the owner need to invest in simple things required for his renting business to keep going otherwise there will be lots of dissatisfied and unhappy customers.