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|"Lovely breakfast and kind staff."||(in 191 reviews)|
|"Friendly staff and good food"||(in 244 reviews)|
|"Food was excellent and good value."||(in 50 reviews)|
|"Room was clean and not shabby."||(in 137 reviews)|
|"Our room was very tired and shabby."||(in 7 reviews)|
|"Air conditioning unit very noisy"||(in 41 reviews)|
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I liked the atmosphere, the staff created, there willingness to help or advise, was 2nd to no one:
Nothing I did not like,,,,,
Good car park, comfy beds. Carvery over the road
Late check out arranged for 1pm (as we were arriving at 5am). House keeping walked in at 12.30pm then hassled us at 1.05pm as we were just leaving. We regularly choose this hotel for Norwich shows due to the free late checkout which is great, don't like getting ushered to leave though!
Big room cheap price
Reception got no clue shower hot and cold hotel don't care toilet poor flushing cleaners stole my shower gel hotel needs refurb
Room was clean and had everything you needed for an overnight stay, black out curtains were brilliant (no annoying chinks of light around the edges), front desk staff were welcoming and helpful, very useful location just off A47 and near Norwich city. Breakfast staff were friendly and professional.
As with all chain hotels standard of cooked breakfast food was not awesome but there was choice between cereal, toast, pastries and cooked breakfast. (we chose this hotel for its location not its cuisine so it lived up to expectations perfectly and would stay here again).
Room needed redecorating, but informed this was in progress.
The Best Western Brook Hotel in Norwich resides just three miles away from the city center. Whilst staying here - nestled in the capital of East Anglia - you can enjoy a rare blend of history and modern sophistication, with lots of nearby attractions to wow you away from the hotel. The Best Western is in fact ideal if you’re looking for a hotel near Norwich castle. You’ll be less than 20 minutes from the 900-year-old Normal Palace turned prison, which has recently been reimagined as a museum and art gallery. The castle offers talks and workshops for adults, and plenty of family activities during school holidays for an exciting insight into Norwich’s history. A 15 minute drive from the hotel will take you to the vibrant Norwich market. The market is open six days a week and boasts almost 200 stalls, so you’ll be met by fabulous food, flowers, crafts and oh so much more. BeWILDerwood, a forest jam-packed with adventure, is only 30 minute from the hotel. It includes everything from zip wires and jungle bridges, to boat trips for limitless family-fun. Style and flair can be observed as soon as you enter the hotel, as our contemporary décor is frequently complimented by guests. For business folk, we have free Wi-Fi and plenty of desk space in all 81 cozy en suite bedrooms, so you can enjoy both a peaceful working environment and a rejuvenating rest. We also recommend keeping an eye out for our Murder Mystery nights, as guests are invited to piece together a murder whilst indulging in a welcome glass of bubbly and a divine 3-course meal. You'll find our friendly staff as charming as our accommodation, as we'll always make you feel welcome - whether it's your first or one hundredth time here. For further amenities, Carrefour Health Club is nearby and is available to our guests for £5.
based on 1 254 reviews
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Most popular landmarks
- Sainsbury Centre for Visual Arts 2,8 km
- University of East Anglia 2,8 km
- Strangers Hall Garden 5,3 km
- The Forum 5,3 km
- Market Place 5,4 km
- St Peter Mancroft Church 5,4 km