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Pros. Staff was very friendly and professional. The room was clean.
Cons. Nothing
Cons. 1. The air conditioner made a very loud, repetitive clicking sound all night long, difficult to sleep through. 2. The bed was as hard as a rock, sleep number bed with broken bed control. 3. No cold water in bathroom, only hot and very warm. 4. No exhaust fan in the bathroom. 5. Charging daily for parking, should be included in the room rate.
Cons. $10/day for parking
Pros. It was available, every other hotel for 30 miles was booked. Oh, the room was clean and the people seemed nice enough.
Cons. I couldn't tell which cement block contained "the garden", but there were many foreign odors that might have been organic. My favorite part was the elevator, which while layered in shiny chrome had this very East Berlin "NOW... I AM CLOSING!" tempo to its door. That sense of being in a old soviet asylum covered in new wallpaper and marble definitely describes the experience.
Pros. Location was directly across from the Scope
Cons. The rooMy I was given should have been closed to the public. Holes in the wall, broken furniture, sleep number beds that didn't work, bugs crawled across the pillow, Reserved a king suite and got a room with 2 double beds. Could not sleep at all. Will never go back there again.
Pros. I've stayed at the Plaza twice now, and I wanted to give them a second try before commenting. The location and proximity to downtown Norfolk's nightlife are fantastic. The comfort level, however is quite terrible. Sleep number beds are only comfortable when a) they work, and b) they have some level of cushion between you and the air bag/frame. I have a temperpedic topper on my bed at home, and both times I stayed at the plaza I awoke with terrible body pains. I had trouble sleep as I had to keep changing positions. The AC was extremely loud, but it did the job.
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What can I expect from the hotel's customer service?
The staff is very friendly and professional, and they are attentive and respectful. However, some guests have reported issues with the cleanliness of the rooms and the presence of roaches in the hotel.
How are the hotel's beds?
The beds are very comfortable, providing a good night's sleep. However, some guests have mentioned issues with unstable beds and poor cleanliness in the rooms.
Is parking available at the hotel?
Yes, the hotel offers parking, but some guests have expressed dissatisfaction with the additional charge for parking and have raised concerns about the safety of the neighborhood.
What are the dining options like at the hotel?
The hotel has a restaurant and bar/lounge, but some guests have been disappointed by the lack of breakfast and the absence of expected amenities, such as a microwave in the room.
When is the best time to visit the hotel?
The high season is in April, and the low season is in December. However, it's important to note that some guests have raised concerns about the neighborhood and the overall safety of the area.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances, so it may be advisable to request a room away from potential sources of noise, such as vending machines or ice makers.
Check Room Amenities
Some guests were disappointed by the lack of certain amenities, such as microwaves and washcloths. It may be helpful to confirm the availability of specific amenities before booking.
Be Mindful of Parking
Several guests found the parking situation inconvenient and costly. Consider alternative parking options nearby to save on expenses.
Verify Room Cleanliness
While many guests praised the cleanliness of the rooms, a few reported cleanliness issues. It may be wise to double-check the room's condition upon arrival and promptly address any concerns with the staff.
Explore Nearby Attractions
The hotel's proximity to various attractions, such as Scope Arena and the Chrysler Museum of Art, makes it an ideal choice for those looking to explore the area.
Consider Security Concerns
Some guests expressed feeling unsafe due to the hotel's location and reported incidents. It's advisable to prioritize safety and security when choosing accommodations.
Inquire About Accessibility
If accessibility is a concern, it's recommended to confirm the availability of wheelchair-accessible rooms and other necessary facilities in advance.
Address Temperature Control
A few guests had issues with temperature control in their rooms. It may be helpful to inquire about this aspect and seek assistance if needed to ensure a comfortable stay.
Communicate Special Requests
Guests who had specific needs, such as accessible rooms or early check-in, recommended communicating these requests clearly with the hotel staff in advance to avoid any inconvenience.
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Wyndham Garden Norfolk Downtown is located at 700 Monticello Avenue in Downtown, 0,7 km from the centre of Norfolk. Scope Arena is the closest landmark to Wyndham Garden Norfolk Downtown.
Check-in time is 16:00 and check-out time is 11:00 at Wyndham Garden Norfolk Downtown.
Yes, Wyndham Garden Norfolk Downtown offers free Wi-Fi.
Wyndham Garden Norfolk Downtown is 8,9 km from Norfolk. Wyndham Garden Norfolk Downtown is 35,8 km from Newport News Intl.
Yes, Wyndham Garden Norfolk Downtown has a pool on-site.
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