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4 stars

Pillar and Post Inn & Spa

48 John Street, Niagara-on-the-Lake, ON, Canada
Niagara-on-the-Lake, Canada
See location+1 905 468 2123
From
R3 727
Cheapest

rate per night

8,6
Very good
based on 1090 reviews
1 090 reviews
Room type
Provider
Nightly total
Traditional Room
R3 727
Superior room
R3 773
Deluxe room
R4 419

Overview

Rating
An outdoor swimming pool and an on-site restaurant are featured at this Niagara on the Lake property. Free Wi-Fi is offered in all areas. The main street, filled with restaurants, café -bars and various stores, is 1.4 km from the property. A 37” flat-screen cable TV is offered in all room at Pillar and Post Inn & Spa. A seating area and a desk are included. Select rooms feature a spa bath and a fireplace. The Cannery Restaurant boasts all dining options. Guests of Inn & Spa Pillar and Post can also relax at Vintages Wine Bar and Lounge which serves a pub menu. A poolside patio is available for dining. 100 Fountain Spa offers a heated indoor saltwater pool, sauna, hot springs pool and a gym. A 24 hour reception and business centre provide added convenience. Daily resort activities, including yoga, seminars, food samplings, aqua fit, pilates, game nights, and meditation are available for guests free of charge. Niagara Golf Club is 5 minutes’ drive away. Niagara Falls is 28 km from this property. A complimentary shuttle bus connecting the sister properties is available.
Rating
8,6
Very good
Based on 1 090 verified guest reviews

Latest deals for Pillar and Post Inn & Spa

Thu 8/5
Fri 9/5
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Traditional Room
2 double beds
2 double beds
2 double beds
Superior room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Pillar and Post Inn & Spa

  • Adults only
  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Adults only
  • Lift
  • Accessible by lift
  • Hypoallergenic
  • Allergy-free room
  • No smoking
  • Private entrance

Pool and spa

  • Spa and wellness centre
  • Massage
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Bathroom

  • Shower
  • Shower cap
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Dining

  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Fireplace
  • Seating area
  • Sofa
  • Soundproofing
  • Telephone
  • Carpeted
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV
  • Smartphone dock

Parking and transportation

  • Airport shuttle
  • Free parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Bedroom

  • Alarm clock
  • Wardrobe or closet

Things to do

  • Gift shop
  • Golf

Outdoor

  • Garden

Health and safety

  • Safe

Family friendly

  • Babysitting or child care

Fitness

  • Fitness centre

Reviews of Pillar and Post Inn & Spa

8.6
Very good
1090 verified ratings
Wonderful
603
Very good
170
Good
175
Okay
56
Fair
49
Mediocre
23
Poor
14

Summary of reviews

Guests say
Guests appreciated the hotel's cleanliness and atmosphere, highlighting the friendly staff and beautiful facilities. However, several reviews pointed out issues with service, particularly regarding staff responsiveness and value for the price paid. The food and amenities received mixed feedback, with some guests finding them overpriced or lacking.
AI-generated from customer reviews
Cleanliness9 out of 10
Atmosphere8.5 out of 10
Amenities8 out of 10
Service3.5 out of 10
Value for Price3 out of 10
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Score by provider

All reviews

7.9
Good
Mukesh, Jul 2021
great atmosphere. will come again
10
Wonderful
Anonymous, Nov 2016
Pros (+) The hot spring!
Cons (-) The food and drinks we're pricey.
10
Wonderful
Anonymous, Dec 2015
Pros (+) Beaut. They upgraded us for free, without even telling us.
Cons (-) Everything was fantastic.
10
Wonderful
Anonymous, Oct 2015
Pros (+) Comfort and convinience
Cons (-) Nothing
10
Wonderful
Anonymous, Sept 2015
Pros (+) My daughter and had a nice relaxing time. We love the pool so much We didn't have time for this but I was happy for this, the addition of the teen spa choices
Cons (-) The removal of kids pizza from the menu ;(

Location

48 John Street, Niagara-on-the-Lake, ON

What's nearby

  • Edward Spera Art Gallery0.7 km
  • Memorial Clock Tower0.9 km
  • Niagara Apothecary Museum0.9 km
  • Shaw Festival Theatre0.9 km
  • The Romance Collection Gallery1 km
  • Jackson-Triggs Winery1.2 km
  • Niagara-on-the-Lake Golf Club1.3 km
  • Fort George National Historic Site1.4 km
  • Peller Estates Winery1.4 km
  • Music Niagara1.5 km
  • Niagara Pumphouse Arts Centre1.5 km
  • Fort Niagara1.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Pillar and Post Inn & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Pillar and Post Inn & Spa

  • Does the Pillar and Post Inn & Spa hotel have any holiday packages that I can book?

    Whether you’re on a romantic getaway or you want to escape the city with your girlfriends, you will find a suitable getaway package that you can book at the Pillar and Post Inn & Spa hotel. Examples of packages you can choose include Date Night, Culinary Connoisseurs or Spa Escape. The packages typically include an extra meal, a spa treatment or an excursion into town, and are the perfect option for those looking for a bit of pampering or those who like to have their holiday activities all taken care of.

  • What is the easiest way to get from the Buffalo Niagara International Airport to the Pillar and Post Inn & Spa hotel?

    While it is possible to catch public transport from the airport, the easiest and most convenient way to get to the Pillar and Post Inn & Spa hotel if you have a bit of luggage with you is to catch a taxi or rent a car and drive. The drive will take about 1h, and if you decide on a taxi expect to pay around C$ 168 (about $125) for a one-way trip.

  • Does the Pillar and Post Inn & Spa hotel offer any sports related activities on site?

    The Pillar and Post Inn & Spa hotel offers a range of fitness classes in the mornings and in the evenings, both on land and in the swimming pool. Classes start as early as 8:00 am with the last class of the day starting at 7:00 pm, and they are complimentary for guests of the hotel.

  • Does the Pillar and Post Inn & Spa hotel offer an early check-in or a late check-out?

    The Pillar and Post Inn & Spa hotel will be happy to accommodate its guests and will allow a free of charge early check-in if the room can be made available on time, or a late check-out depending on reservations. In the case where this service is not possible, you will be able to store your luggage and use the hotel’s facilities while waiting.

  • What kind of facilities does Pillar and Post Inn & Spa hotel offer for pets?

    The Pillar and Post Inn & Spa hotel has a few limited dog-friendly rooms that you are welcome to book if you would like to bring your dog along with you. You can have a maximum of two pets per room, and this service will cost an extra C$ 35 (about $26) per night per room, tax excluded. Please note that outside the guestroom dogs must be on a leash and accompanied by their owners at all times.

  • Is Valet Parking available at the Pillar and Post Inn & Spa hotel?

    Valet parking is available at the Pillar and Post Inn & Spa hotel, and is one of the services that are offered as part of an additional optional Resort Fee of C$ 15 (about $12). In addition to valet parking, the Resort Fee gives you access to a number of services and discounts for activities.(Prices checked 29/04/19).

  • Where is Pillar and Post Inn & Spa located?

    Pillar and Post Inn & Spa is located at 48 John Street in Downtown, 0,8 km from the centre of Niagara-on-the-Lake. Edward Spera Art Gallery is the closest landmark to Pillar and Post Inn & Spa.

  • When is check-in time and check-out time at Pillar and Post Inn & Spa?

    Check-in time is 15:00 and check-out time is 11:00 at Pillar and Post Inn & Spa.

  • Does Pillar and Post Inn & Spa offer free Wi-Fi?

    Yes, Pillar and Post Inn & Spa offers free Wi-Fi.

  • Does Pillar and Post Inn & Spa offer free parking?

    Yes, Pillar and Post Inn & Spa offers free parking.

  • How far is Pillar and Post Inn & Spa from the airport?

    Pillar and Post Inn & Spa is 18,5 km from Niagara Falls. Pillar and Post Inn & Spa is 44 km from Buffalo.

  • Does Pillar and Post Inn & Spa have a pool?

    Yes, Pillar and Post Inn & Spa has a pool on-site.

  • How does KAYAK find such great Pillar and Post Inn & Spa hotel deals?

    KAYAK scours the web for all room deals available at Pillar and Post Inn & Spa in Niagara-on-the-Lake and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pillar and Post Inn & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pillar and Post Inn & Spa.

See more FAQs

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Good to know

Value for money

7,6

Distance to city centre

0,8 km

Nearest airport

Toronto Island

Distance to airport

49,6 km