Value for money
Distance to city centre
|New York LaGuardia|
Distance to airport
|"Very friendly and helpful staff."||(in 28 reviews)|
|"Perfect location and beautiful decor"||(in 32 reviews)|
|"Great location and very comfortable rooms."||(in 35 reviews)|
|"Horrible room service"||(in 9 reviews)|
|"The bar was rented out."||(in 4 reviews)|
|"The hotel was too dark."||(in 10 reviews)|
|great room||in 85 reviews|
|great location||in 83 reviews|
|wonderful staff||in 78 reviews|
|room size||in 66 reviews|
|beautiful hotel||in 58 reviews|
|location and service||in 58 reviews|
|room service||in 51 reviews|
|comfortable bed||in 23 reviews|
|rooftop bar||in 23 reviews|
|continental breakfast||in 21 reviews|
|star hotel||in 12 reviews|
|surrey||in 8 reviews|
|central park||in 7 reviews|
|deluxe room||in 6 reviews|
|great value||in 6 reviews|
|upper east||in 5 reviews|
|new york||in 4 reviews|
|nyc standards||in 3 reviews|
I've stayed at almost every 5 star in NYC and this
Modern classy rooms all first class. Best location in NYC. Amazing shower.
Not much of a hotel lobby if you need a grand hotel lobby.
The staff is fabulous and very accommodating
The service,staff, location and beds!
Where he AC vents are located and that's right above the bar.
Rooms, dining options, location, spa, service.
Great location; clean rooms, very comfortable bed. Enjoyed the Surrey experience very much !
I kept my booking on booking.com even though I found a cheaper price on Oyster.com (about $60 cheaper for the two nights) and sent booking.com the link within the 24 hour time window from my booking - unfortunately I never got a reply... so much for best price assurance from Booking.com
Friendly staff; good location; great design. Our deluxe room was large by New York standards.
Our grand deluxe room had no bath! Complete lack of freely available guest-friendly wi-fi facilities in the hotel amazed us and caused ongoing problems. Computer in chargeable "business centre" was also faulty. Room temperature did not respond when adjusted by room thermostat. Dining room very cold and breakfast extremely poor in comparison with any other hotel we have visited (especially in Europe). Almost complete lack of public spaces: bar-lounge pleasant but cold and draughty and accommodation overcrowded at times (by members of the public using the dining room) so people (hotel guests!) turned away. The restaurant is apparently rated in New York but the food they sent up on room service was third rate.
The comfort and the design of the room. the quality of the bed was outstanding.
The breakfast service at their restaurant. Super expensive, petit quantity (and we are not big eaters) and arrogant, slow waiters. We did only go there once!
they charged me for internet and you told me(booking told me) it would not be a charge
quietness, spaciousness, location plus good little kitchen...general overall quality of presentation and service..a great stay.
All of the Staff were friendly and helpful and the room was comfortable. The location of the hotel is outstanding.
Surrey has a great location so near to Central Park, museums, and shopping. We had a large, comfortable room with a view of Central Park! The staff were knowledgable and helpful.
It's very central, walking distance to almost all places. Room is big, very clean and overlooking a nice street. Many cafes around for cousy breakfast/branch. My husband usualy preferes 5stars, but never regreted me booking this 3stars hotel. It is comfortable with exellent restaurant (French), full of local people even on Monday night.
Night shift staff could be a little more active, but it was not really a problem, just compering to the day time people who were much more helpful.
A stay at The Surrey envelops guests in luxurious accommodations and thoughtful amenities from its Upper Eastside Manhattan location. It’s ideal for business travelers, couples and families alike.
Located on a Madison Avenue corner just a block from Central Park, The Surrey offers guests instant access to one of Manhattan’s most exclusive neighborhoods. It is also steps away from subway stations, as well as The Met Bauer, The Metropolitan Museum of Art, the Guggenheim, and an array of boutique shops and cafés.
Accommodations are spacious and decked out in luxury furnishings. Guests may choose City View Deluxe Salons, Studio Suites with Terraces, Two Bedroom Suites, and more. All rooms feature custom beds and linens, armoires, workstations and sitting areas.
Guests will be treated to lavish dining options on site. Café Boulud serves seasonal French cuisine, while Bar Pleiades serves craft cocktails in an inviting setting. Room service and private dining options are also available. Its incredible location also means guests are just a short cab ride or train away from some of the most exciting dining options in the city.
The Surrey’s Cornelia Spa provides guests with world-class treatments and beauty services. Spending time on the private roof garden is another way to feel rejuvenated and pampered.
Policies vary by room type and provider.
The Surrey is located at 20 East 76th Street in Upper East Side, 2,8 km from the centre of New York. Frick Collection is the closest landmark to The Surrey.
Check-in time is 15:00 and check-out time is 12:00 at The Surrey.
Yes, The Surrey offers free Wi-Fi.
No, The Surrey does not offer free parking.
No, The Surrey does not offer free airport shuttle service.
The Surrey is 7,7 km from New York LaGuardia.
No, pets are not allowed at The Surrey.
No, The Surrey does not have a pool on-site.
Upper East Side is known for: chic, affluent, luxuriousMore