Hotel Canada

The breakfast was good, the room was clean and spacious (I had rooftop room with balcony), the location of the hotel is also good.

I have very mixed feelings from my stay in the hotel: 1. On arrival we had to wait for more than one hour to be accommodated. If I would be the receptionist I would have tried to make our waiting experience at least a bit nicer by offering coffee or tea. 2. The room in the night has very light smell of cigarette smoke as someone is smoking in the ventilation. 3. When I returned home I received the message from the hotel that I broke the lamp in the room and have to pay for the damage. How should I feel if I didn’t break anything? I was disappointed that the hotel wants their customers to pay for the faults of the staff and doesn’t interested in long-term relationship with the customers. Before I left the hotel, I thought that I finally found the place where I could stay during my next arrivals to Milan, as the only really bad moment till that time was long checkin. But when I was accused for something I didn’t do, and the hotel didn’t want to understand and has no trust to the customers, my opinion has been changed by 180 degrees. I wouldn’t recommended this hotel to others.

Nice rooms, i think just renovated! good location for shopping and to visit restaurants in Milan.

Rooms are great, only i think downstairs (reception and breakfast room ) can also use a renovation, reception and lobby are a bit old and not in the style of the rooms.

the staf we met arivving at the hotel were not kind

Location and was good for the *** hotel