Grand Hyatt Melbourne

Room design and location

Menu of food room service

The concierge was excellent-very helpful, the reception staff were also very helpful and friendly.

Did not like lift pass key-didn’t work on one side and not easy to use

The staff was very friendly. the included breakfast buffet was absolutely delicious!! The pool is really good and the gym is massive.

The areas to plug electronics did not work and there was no coffee provided in the room.

Great location of the hotel. Lovely room with a fantastic view (room 2304). Big bathroom. Very comfortable bed and pillows. Iron and ironing board present, as well as slippers and a dressing gown. In terms of decor inside the room- i prefer Park Hyatt Melbourne. That one has a more luxe feel to it than Grand Hyatt room. Fitness centre gives you towels. Gym is massive and has everything you need, they also have lockers there. There is also Nespresso coffee free of charge at the gym. Sauna, pool and spa are fantastic.

1. Poor Soundproofing: I could hear someone flushing the toilet in the room either above or next to mine. 2. Some kids across the hall kept running in and out of their room causing the door to shut very loudly. They did that from 6.30am during the 2 days of my stay during the weekend. I think it would be great to change the door locks so that when people close their doors it wont affect someone elses sleep. 3. Spa and sauna closes way too early- 7.30pm closing time ! Thats normally the start of my relaxation time when im on holidays! 4. Very annoying air conditioning unit. Too loud and kept stopping and starting. I had to fully turn it off to be avble to sleep. 5. Key cards work poorly in the lift. By the time you properly scan it you would've missed your level. 6. They charge you $10 extra upon check out if you use your credit card for payment. wtf.

Beds very comfy, location excellent

Nothing

Bed and pillows comfortable. Bathroom spacious and generous bath. Room service menu was comprehensive. Sufficient lifts to avoid long waits. My room was large and had a comfortable lounge. Very quiet - I was unaware of any outside noise.

Everything was to my liking.