Riu Emerald Bay

3 stars
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, 82110 Mazatlán, Sinaloa, Mexico
Mazatlán, Mexico
+52 669 989 7900
8,0
Very good
based on 326 reviews
326 reviews
Wed 22/7
-
Thu 23/7
2 guests, 1 room
Deals from
R1 863
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
R1 863
Double room, bed type unknown
R2 036
Superior room, bed type unknown
R2 152
24 more Riu Emerald Bay deals
24 more Riu Emerald Bay deals
Bedroom
Other
Other
Lobby
Restaurant
Pool
Other
Hallway
Other
Conference room
Pool
Other
Restaurant
Other
Pool
Other
Bathroom
Other
Other
Other
Other
Other
Other
Other
Gym
Other
Living room
Living room
Photos of Riu Emerald Bay
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Riu Emerald Bay All Inclusive provides comfortable 5-star accommodation in Mazatlan. It has a gym, as well as a Jacuzzi, an all-inclusive meal plan and an outdoor pool.

Those staying at the resort have access to a beauty centre, a sauna and a hair salon. Multilingual staff are available to assist with booking tours and sightseeing trips, and an express check-in facility is offered for convenience. It also provides a kids club, a rooftop terrace and a kids pool.

All the rooms at Riu Emerald Bay All Inclusive provide a mini bar, plus all the essentials for a comfortable stay.

The resort features restaurant and bar where guests can unwind at the end of the day. For those preferring to eat out, the surrounding area offers several bars and restaurants with a selection of different cuisines.

General Rafael Buelna International Airport is a 40-minute drive from Riu Emerald Bay All Inclusive. Guests can also discover Marina Mazatlan.

8,0
Very good
326 reviews

Latest deals for Riu Emerald Bay

Wed 22/7
-
Thu 23/7
Standard Room, bed type unknown
R1 863
nightly with fees
Double room, bed type unknown
R2 514
nightly with fees
Superior room, bed type unknown
R4 045
nightly with fees
Double room, bed type unknown
R2 036
nightly with fees
Superior room, bed type unknown
R2 152
nightly with fees
Double room, bed type unknown
R2 140
nightly with fees
Superior room, bed type unknown
R4 216
nightly with fees
Double room, bed type unknown
R2 333
nightly with fees
Superior room, bed type unknown
R3 611
nightly with fees
Double room, bed type unknown
R2 356
nightly with fees
Standard Room, bed type unknown
R2 694
nightly with fees
Superior room, bed type unknown
R3 032
nightly with fees
Standard Room, bed type unknown
R2 504
nightly with fees
Double room, 1 king bed
R2 862
nightly with fees
Superior room, bed type unknown
R7 644
nightly with fees
Standard Room, bed type unknown
R2 779
nightly with fees
Double room, 1 twin bed
R2 807
nightly with fees
Superior room, bed type unknown
R4 510
nightly with fees
Double room, bed type unknown
R3 292
nightly with fees
Standard Room, bed type unknown
R3 670
nightly with fees
Standard Room, bed type unknown
R3 725
nightly with fees
Superior room, bed type unknown
R4 439
nightly with fees
Double room, bed type unknown
R4 625
nightly with fees
Standard Room, bed type unknown
R5 465
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Riu Emerald Bay

  • Water slide
  • Restaurant
  • Room service
  • Flat-screen TV
  • Child pool
  • Meeting/Banquet facilities
  • Wi-Fi
  • Spa
  • Laundry service
  • Laundry facilities

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Express check-out
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Things to do

  • Beauty salon
  • Gift shop
  • Shopping
  • Pool table
  • Windsurfing

Pool and spa

  • Sauna
  • Spa
  • Water slide

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Basics

  • Wi-Fi
  • Fan
  • Air-conditioned

Accessibility and suitability

  • Lift
  • Designated smoking area

Outdoor

  • Beach towels
  • Garden

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting/child care services (surcharge)
  • Child pool

Media and entertainment

  • Flat-screen TV

Bathroom

  • Hairdryer

Dining

  • Restaurant

General

  • Storage available

Fitness

  • Fitness classes

Reviews of Riu Emerald Bay

8,0
Very good
326 verified ratings
Wonderful
181
Very good
52
Good
30
Okay
13
Fair
15
Mediocre
9
Poor
26

Summary of reviews

Guests say
Guests consistently praised the hotel's pools, breakfast options, and convenient location, as well as the friendliness of some staff members. However, many reviews highlighted issues with service, including poor reception experiences, slow or unhelpful staff, and problems with reservations. Cleanliness was also a concern for several guests, with reports of dirty rooms, old furniture, and occasional pests. Despite these negatives, the positive aspects of the amenities and certain staff interactions stood out for many visitors.
AI-generated from customer reviews
Pool8 out of 10
Location7 out of 10
Breakfast7 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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Score by provider

All reviews

4.0
Mediocre
Stephen, Jan 2020
Pros (+) Staff spoke good English and were willing to resolve problems.
Cons (-) Noisy rooms, Elevators don’t work. Had to use stairs most of the time. Good thing we were on the 4th floor.

Location

Calzada Camaron Sabalo, Zona Costera Cerritos 3404, 82110 Mazatlán, Sinaloa

What's nearby

  • Playa Sabalo1.8 km
  • Marina Mazatlán Golf Course3.2 km
  • El Cid Country Club Golf Course7 km
  • Playa Las Gaviotas7.1 km
  • Sea Shell City Museum7.3 km
  • Isla Los Venados7.7 km
  • Playa Brujas9.1 km
  • Acuario Mazatlan10 km
  • Estrella del Mar Golf Course11.3 km
  • Playa Norte12.1 km
  • Continuity of Life12.3 km
  • Punta de Clavadistas12.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Riu Emerald Bay

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Riu Emerald Bay

  • Where is Riu Emerald Bay located?

    Riu Emerald Bay is located at Calzada Camaron Sabalo, Zona Costera Cerritos 3404, 13,1 km from the centre of Mazatlán. Playa Sabalo is the closest landmark to Riu Emerald Bay.

  • When is check-in time and check-out time at Riu Emerald Bay?

    Check-in time is 15:00 and check-out time is 12:00 at Riu Emerald Bay.

  • How far is Riu Emerald Bay from the airport?

    Riu Emerald Bay is 27,3 km from Mazatlán Gen Rafael Buelna.

  • Does Riu Emerald Bay have a pool?

    Yes, Riu Emerald Bay has a pool on-site.

  • How does KAYAK find such great Riu Emerald Bay hotel deals?

    KAYAK scours the web for all room deals available at Riu Emerald Bay in Mazatlán and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Emerald Bay and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Emerald Bay.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,2
13,1 km
Mazatlán Gen Rafael Buelna
27,3 km

Everything you need to know for your stay in Mazatlán

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