Hotel Riu Emerald Bay

3 stars
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, 82110 Mazatlán, Sinaloa, Mexico
Mazatlán, Mexico
+52 669 989 7900
8,5
Very good
based on 225 reviews
225 reviews
Sat 21/2
-
Sun 22/2
1 room, 2 guests
Deals from
R1 966
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
R1 966
Standard Room
R2 455
Superior room
R2 854
35 more Hotel Riu Emerald Bay deals
35 more Hotel Riu Emerald Bay deals
Bedroom
Buffet
Lobby
Restaurant
Pool
Buffet
Hallway
Pool
Other
Conference room
Pool
Other
Other
Other
Other
Pool
Bathroom
Other
Other
Other
Other
Other
Other
Other
Gym
Living room
Living room
Other
Photos of Hotel Riu Emerald Bay
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Riu Emerald Bay All Inclusive provides comfortable 5-star accommodation in Mazatlan. It has a gym, as well as a Jacuzzi, an all-inclusive meal plan and an outdoor pool.

Those staying at the resort have access to a beauty centre, a sauna and a hair salon. Multilingual staff are available to assist with booking tours and sightseeing trips, and an express check-in facility is offered for convenience. It also provides a kids club, a rooftop terrace and a kids pool.

All the rooms at Riu Emerald Bay All Inclusive provide a mini bar, plus all the essentials for a comfortable stay.

The resort features restaurant and bar where guests can unwind at the end of the day. For those preferring to eat out, the surrounding area offers several bars and restaurants with a selection of different cuisines.

General Rafael Buelna International Airport is a 40-minute drive from Riu Emerald Bay All Inclusive. Guests can also discover Marina Mazatlan.

Latest deals for Hotel Riu Emerald Bay

Sat 21/2
-
Sun 22/2
King room
No inclusions
1 king bed
R7 028
nightly with fees
Standard Room
No inclusions
bed type unknown
R2 455
nightly with fees
No inclusions
bed type unknown
R2 854
nightly with fees
No inclusions
bed type unknown
R3 560
nightly with fees
No inclusions
bed type unknown
R3 805
nightly with fees
Double room
No inclusions
bed type unknown
R1 966
nightly with fees
No inclusions
bed type unknown
R2 496
nightly with fees
No inclusions
bed type unknown
R2 496
nightly with fees
No inclusions
1 king bed
R2 777
nightly with fees
Superior room
No inclusions
bed type unknown
R2 854
nightly with fees
No inclusions
bed type unknown
R3 030
nightly with fees
No inclusions
bed type unknown
R3 490
nightly with fees
No inclusions
1 king bed
R3 493
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Riu Emerald Bay

  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Services and conveniences

  • ATM on-site
  • Car hire
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Dustbins

Things to do

  • Gift shop
  • Evening entertainment
  • Beauty salon
  • Horse riding
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Night club
  • Shopping

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Bathroom

  • Hairdryer
  • Public bath
  • Private bathroom
  • Shower
  • Bathtub
  • Bidet
  • Spa bath
  • Toilet
  • Toilet paper

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Grill
  • Balcony

General

  • Family rooms
  • Storage available
  • Beachfront
  • Sea view
  • Seating area
  • Sofa
  • Telephone

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Family friendly

  • Child pool
  • Kids' club
  • Babysitting/child care services (surcharge)
  • Playground

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Gym

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Free parking

Reviews of Hotel Riu Emerald Bay

8,5
Very good
225 verified ratings
Wonderful
113
Very good
37
Good
22
Okay
12
Fair
13
Mediocre
9
Poor
19

Summary of reviews

Guests say
Guests generally appreciated the hotel's location, being right on the beach and having good room sizes. However, many expressed dissatisfaction with the service, mentioning rude staff and issues with reservations. The food quality was also a common complaint, with many finding it disappointing and not reflective of the beach setting. Additionally, problems with elevators and cleanliness were noted, impacting the overall experience.
AI-generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
Lifts2.5 out of 10
Sort by:Most recent

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

4.0
Mediocre
Stephen, Jan 2020
Pros (+) Staff spoke good English and were willing to resolve problems.
Cons (-) Noisy rooms, Elevators don’t work. Had to use stairs most of the time. Good thing we were on the 4th floor.
5.1
Fair
Anonymous, Jun 2016
Pros (+) i liked the staff. very polite and accommodating
Cons (-) the pool was filthy. the guests were dirty. elevators leaked water from ceiling. it was busy and not very private. the ocean had lots of dangerous waves and jelly fish. food was mediocre. there was co...
Read more

Location

Calzada Camaron Sabalo, Zona Costera Cerritos 3404, 82110 Mazatlán, Sinaloa

What's nearby

  • Playa Sabalo1.8 km
  • Marina Mazatlán Golf Course3.2 km
  • El Cid Country Club Golf Course7 km
  • Playa Las Gaviotas7.1 km
  • Sea Shell City Museum7.3 km
  • Isla Los Venados7.7 km
  • Playa Brujas9.1 km
  • Acuario Mazatlan10 km
  • Estrella del Mar Golf Course11.3 km
  • Playa Norte12.1 km
  • Continuity of Life12.3 km
  • Punta de Clavadistas12.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Riu Emerald Bay

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Riu Emerald Bay

  • Where is Hotel Riu Emerald Bay located?

    Hotel Riu Emerald Bay is located at Calzada Camaron Sabalo, Zona Costera Cerritos 3404, 13,1 km from the centre of Mazatlán. Playa Sabalo is the closest landmark to Hotel Riu Emerald Bay.

  • When is check-in time and check-out time at Hotel Riu Emerald Bay?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Riu Emerald Bay.

  • Does Hotel Riu Emerald Bay offer free Wi-Fi?

    Yes, Hotel Riu Emerald Bay offers free Wi-Fi.

  • Does Hotel Riu Emerald Bay offer free parking?

    Yes, Hotel Riu Emerald Bay offers free parking.

  • How far is Hotel Riu Emerald Bay from the airport?

    Hotel Riu Emerald Bay is 27,3 km from Mazatlán Gen Rafael Buelna.

  • Does Hotel Riu Emerald Bay have a pool?

    Yes, Hotel Riu Emerald Bay has a pool on-site.

  • How does KAYAK find such great Hotel Riu Emerald Bay hotel deals?

    KAYAK scours the web for all room deals available at Hotel Riu Emerald Bay in Mazatlán and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Riu Emerald Bay and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Riu Emerald Bay.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
Casas Rdm
0,36 kmOutdoor poolR10 868+
2-star hotel
Condos Perla
0,36 kmOutdoor poolR8 649+
2-star hotel
Departamentos Cerritos
0,51 kmOutdoor poolR7 884+
2-star hotel
Condos Btb
0,62 kmOutdoor poolR7 916+

Cheapest

See cheapest stays in Mazatlán
2-star hotel
Departamentos Cerritos
0,51 kmOutdoor poolR7 884+
2-star hotel
Condos Btb
0,62 kmOutdoor poolR7 916+
2-star hotel
Departamentos Qm2
0,77 kmOutdoor poolR8 473+
2-star hotel
Condos Perla
0,36 kmOutdoor poolR8 649+

Most recommended

See most recommended stays in Mazatlán
2-star hotel
Casas Rdm
0,36 kmOutdoor poolR10 868+
2-star hotel
Condos Perla
0,36 kmOutdoor poolR8 649+
2-star hotel
Departamentos Cerritos
0,51 kmOutdoor poolR7 884+
2-star hotel
Condos Btb
0,62 kmOutdoor poolR7 916+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,4
13,1 km
Mazatlán Gen Rafael Buelna
27,3 km

Everything you need to know for your stay in Mazatlán

Complete your trip to Mazatlán

Car hire in Mazatlán
Hotels in Mazatlán