Matsuyama hotels

Pros: Rooms are very large: more a suite. Wonderful onsen: wooden stools and bowls, no plastic here. Wonderful indoor and outdoor pools. Very helpful pleasant staff. Footbath in garden is gorgeous. On main tram routes and next to the Dogo Onsen so easy to get around town. Luxurious, sparkling clean and comfortable.

Cons: I do not like having to say the night before when I shall want breakfast (or, come to that, what I shall want): makes me feel part of a tour rather than an independent traveller. A very minor niggle. I think they have a fair number of groups so perhaps set up to cater for them. Friend in Western-style room said it could do with sprucing up a bit and was not as shiny as our Japanese style room.

Pros: Staff very helpful

Cons: Old facilities

Pros: Kiseiki dinner & breakfast were so nice. our Japanese-style room for 4 is comfortable and spacious. the garden itself can be one of tourist spot. staffs are friendly & helpful. Onsen is one of the best we had been to.

Cons: the hotel is located on the hill so walk to the property with luggage made my daughters did a bit of complaining. but it's not a big deal. still quite close to the Dogo-Onsen station.

Pros: It is a beautiful property with onsen and a garden. The emperor has stayed here on the past. The room was just lovely with a separate living area from the bedroom and a huge bathroom. Lots of amenities. It is very close to Dogo onsen. The staff were so kind and helpful in finding what we needed.

Cons: Can’t think of a thing!

Pros: Super clean and large rooms. Warm & welcoming staff. The onsen was really nice & clean. The garden is an oasis of tranquility. It was nice that we had a balcony and could open the windows. The location was right in Dogo Onsen and it was nice that one could walk around in the Yukata in the town and visit other onsen. The breakfast was really nice.

Cons: It was a bit expensive. One could expect that dinner would be included in the price.

Pros: Good location

Cons: Proximity of noisy road

Pros: Large size room, very quiet and comfortable,very attentive staff, contemporary design and facilities. Good location

Cons: Over priced

Pros: Good location. Big room with nice forest view. Tasty breakfast and dinner

Cons: Nil

Pros: I liked almost everything in this Ryokan. Room was big enough and very clean. I liked the public bath too !!!

Cons: nothing much !!

Pros: The breakfast were great. We tried both Japanese and Western breakfast for the 2 days that we stayed and it was delicious. The staff that brought us to our room don't speak English but she use her phone to translate and communicate with us. It was very thoughtful of her.

Cons: Breakfast buffet food items can be better and can change the items from one day to the next day

Pros: Excellent location Good facilities Modern and Traditional atmosphere (harmony) Room service - Spreading the futon (blanket) in the evening while going out (Japanese room) Good temperature control Nice Tea / Coffee

Cons: .

Pros: Amazing location for the Dogo Onsen, comfortable room and fun to dress up in the Yukatas and wander the streets. The rooftop onsen has incredible views.

Cons: The meal we had was interesting, very pretty, but not sure we’d do it again. Style over substance.

Pros: Breakfast is good

Pros: The room for 3 people is spacious and it is just opposite to the Dogo Onsen.

Cons: Nothing

Pros: Good location, very clean, good value for money.

Cons: No breakfast available

Pros: Location is good

Pros: Great room, great spa, and the kaiseki dinner was very good. Location was also optimal, a few minutes walk from the original Dogo Onsen Honkan. Staff were friendly and always ready to assist.

Cons: Breakfast selection was a little limited but sufficient

Pros: Kaiseki dinner was excellent, location was good for a stroll around Dogo Onsen. The tatami twin/western room was very good as was the Onsen.

Cons: Our second room was a western twin and very basic. Hotel was full of tour groups so unable to change room.

Pros: delicious breakfast buffet, comfort bed

Pros: The staff was just great. Anything I asked they did their best to help me. They were even more helpful guiding me than the person at the tourist information booth at the JR station.

Pros: Highly recommend the dinner menu! Osen is very big and comfortable. Staffs are nice. The view from the room is spectacular! Very comfortable hotel, highly recommend!

Cons: The location is bit far from the port, for people who don’t drive, it’s going to be a bit hard, they do have shuffle bus though.

Pros: Good breakfast (I took the continental western style). Close to JR Station and Tram stop with lines going everywhere included Dogo Onsen

Cons: The air conditioning was a little bit noisy

Pros: Super close to the station, friendly stuff and cheap prices

Cons: A bit old but overall was good

Pros: Cleanliness and comfy

Cons: None

Pros: The room was perfect for one person, a decently sized bed and bathroom with air-conditioning. The laundry facilities were good and not too expensive. The staff even called me before breakfast finished to remind me incase I had forgotten...that's service!

Cons: I had to hand my key in everytime I left

Pros: Pleasant staff, I was greatful that one has fluent English.

Pros: Just a stone's throw from Matsuyama JR railway station with a tram stop outside. It has an excellent restaurant. Also buy your entry ticket there and get a discount to the spa/bath opposite.

Cons: One of the smaller rooms of my tour being quite tiny.

Pros: Staff is really nice!

Cons: nothing

Pros: Excellent customer service. They really helped us out with accommodation in our next place due to complications because of a typhoon.

Pros: Too polite to my kids

Cons: Little bit old

Pros: Good breakfast

Cons: No free parking and was charged more for arriving earlier than check in time

Pros: Great location. Friendly and courteous staff. Nice size room.

Pros: well you asked the big question as an australin man I want bacon and eggs hot you did not do this but I did not expect it so I had toast and brought my own spread this common in japan so I just go with the flow coffee was good

Pros: Very convenient.

Cons: Parking charge too high and TV difficult to use.

Pros: So convenience to everywhere.

Cons: No

Pros: We really like the location of this hotel. There is a tram stop right outside the door, an arcade across the road, access to the Matsuyama Castle is a short walk up the side street from the hotel. Car parking was very affordable (about ￥1000 per night). The rooms are fairly spacious for Japan. Love the bathroom, as it's Japanese style, so even though there is no Onsen at this hotel, you can have a similar experience in your own private bathroom. The beds are comfortable. I would probably stay here again, but I would not bother with the breakfast, as it wasn't as good as I remembered it to be (see below).

Cons: We weren't as impressed with the breakfast this year as we were when we stayed here last year. The coffee (at breakfast) was one of the worst I had out of all of the hotels we stayed at. Food was cold, and wasn't as much to choose from as compared to other hotels we stayed at. The room was a bit cold - when I enquired they said it was because of the afternoon sun that came through, so even though it was just out of winter, they turn the air conditioning to cooling until about 10pm at night, then they change it to heating. So between 6pm and about 10pm, the room was on the cold side. The hotel are stingy with their free amenities (things like face creams, hair packs and foot creams etc). Other hotels that offer extra free amenities allow you to take as many as you want. This hotel, we stayed for 2 nights, and were only allowed to take 6 free amenities (for the 2 nights - not each night). The room would be better if there was a bigger shelf above the beds to put phones etc on to charge at night, and also if the light switches were closer to each of the beds.

Pros: On site parking was convenient. Location was very central and convenient.

Cons: Breakfast buffet was very average...most items were cold. Room was too warm but couldn’t adjust the temperature other than open the window ... and that didn’t help much.

Pros: Staff were smiling and pleasant. Breakfast was great. Location ideal.

Cons: No where to park while checking in. There was a fire alarm while checking-in, the English announcement s made it seem there was a real fire, only when I got concerned did the reception think to show me an announcement sheet to say it was a practice.

Cons: The AC didn’t work very well, so the rooms were stuffy and a little warm for my taste.

Pros: Excellent location, just opposite to the Dogo Onsen. The interior design is very nice, very European. Room size is not big but comfortable enough for one or two persons. Car parking service is also good. Thanks to the hotel team for making efforts to find my eye-glasses that was left in the hotel after checking out and send it back to me to Hong Kong

Cons: A cockroach was found in our room.

Pros: location is great and room is big enough

Cons: minimum emenities , no English speakers , only tredtion breakfast , parking in auto robotic one cost a lot .

Pros: The location is AMAZING! Directly opposite the main Dogo Onsen building, it’s a great hotel to have as your base. The rooms were fairly roomy and I liked that they provide yukata and geta so you can visit the onsen with ease. The staff were all really lovely and helpful throughout my stay.

Cons: I did get a smoking room by mistake, so that was entirely my fault. However, it smelt like it had not been cleaned properly and I found that after running the air conditioning for an hour or two the smell dissipated and didn’t return for the rest of my stay (2 nights) even after leaving the air conditioning off all day. I also missed having an ironing board in my room, but that is a minor inconvenience and I guess most guests won’t be visiting on business with the need to iron clothes. I did not like the fact that I had to give in my key every time I left the hotel as I often had to go in and out over 3 times an hour and felt like it was a waste of time. Some parts of the room, like the key holder, were due a few clean as well.

Pros: Very good location.

Pros: Location, the Dogo Onsen was outside our door. You could walk to the other Dogo locations through the arcade that was 1 minute from the hotel.

Cons: Parking - our car was too tall and had to park off site.

Pros: We chose the hotel because of its location near the Dogo Onsen. It was closer than we thought, close to the tram to the center, close to the pleasant shopping arcade, the hotel and the room were nicer than what we expected, the parking was convenient - a very satisfying stay in Matsuyama.

Pros: Location location location

Pros: excellent location of 道後溫泉，also it owns parking lot (very important)

Pros: Central location, right outside of Dogo Onsen and shops/restaurants

Cons: View of a construction site, furniture needs modernization as old wooden units. Hotel is looking a bit worn. Overpriced for what was provided

Pros: The hotel was beautiful. Very clean and the staff was very helpful. After checking in someone escorted me to the elevator and showed me how to use it and asked if I had any questions. Over all a very good experience.

Cons: Honestly I can't think of anything that would need to change.

Pros: Comfortable stay, excellent location, parking staff were very kind

Cons: Slightly more expensive than other hotels near by

Pros: Everything

Cons: All good

Pros: Our room had many more room than we expected, given that it was a corner room. It was very comfortable and had lots of personal hygiene items that we neeeded. Very clean room.

Pros: Nice location/lots of restaurants close by and a Starbucks!! Close to train and tram transportation systems.

Cons: Room was super tight and small but was a very good price. Next time I would upgrade the size of the room and pay extra.

Pros: The location is excellent! The staff are amazing! So helpful and nothing is ever too much trouble for them, so polite and they made such an effort to understand us and helped us out several times during our stay.

Cons: Nothing really. It was disappointing that we ended up having rooms on different floors when we had 2 children below the age of 7, but the hotel was fully booked so I don't think they did that deliberately .

Pros: Friends and I really enjoyed the stay at ANA Crowne Plaza. Centrally located. Easy to go everywhere. Good room space. Nice view from room (we can see the Matsuyama Castle from our window)! The staff was very helpful. And it is super convinient for shopping, too. We will definitely stay here when we are back to Matsuyama.

Cons: Old fashioned furniture in the room. Needs desperately renovation

Pros: Convenient location

Cons: Limited amenities

Pros: Very friendly and helpful staff, comfortable clean room with all the amenities, great location, good price

Cons: -

Pros: Good value for money. Good room. Friendly staff. Very central located. Free bikes. Those take you everywhere in the city. Including Dogo area. Or castle. Otherwise tram or airport bus around the corner. Good onsen.

Cons: My first room was a bit smelly from smoke. But they changed it immediately.

Pros: Breakfast was Good for me and my family. Felt like healthy japanese home meal style.

Cons: Hotel itself and room condition was little bit old overall !!!

Pros: Clean, modern, comfortable hotel. Convenient for shops and restaurants. Didn't have the breakfast.

Pros: Very friendly staff, always tried their best to help. Free bikes.

Pros: Comfy bed, clean room and helpful staffs. Good for location as the hotel stays near Okaido station

Pros: The hot-spring was included in the price and worth to go every night. The room was clean and bigger compared to the usual single room. It is close to the castle and in the restaurant area.

Pros: Only location and value of hotel tariff was good. But not clean carpet and room was smelling

Cons: room was smelling carpet not clean

Pros: Excellent value for money. Breakfast was well worth 800 yen, too. And on-site, free onsen!

Pros: The location is close to the Main Street. It’s clean and with everything you need .

Cons: The dinner we reserved is not good. The taste is so so and they didn’t offer different menu to us. Some of my friend doesn’t like seafood but the whole dinner including fish and seafood . The onsen is very normal , just a normal small pool which is out of my expectation as an onsen hotel. I didn’t expect that small and there is no outdoor onsen at the hotel. The shower at onsen need to press every 5 seconds for water which is super inconvenient . There is no equipment at the onsen shower room (cotton, tissue, etc....) which is quite normal for hotel to provide these stuffs ..... such a disappointment !

Cons: Room was small for 4 beds. Old dated hotel. Onsen in the hotel is very basic. But you can use the public one nearby. ONLY ONE KEY for 4 people! Are you kidding?

Pros: Buffet breakfast was ok, onsen is a bit small and staff are friendly. Room was better than I expected. Valuable stay.

Cons: Can improve a bit more on catering.

Pros: Hotel onsen was lovely, spare yukatas freely provided, free parking appreciated. Very handy to famous Dogo Onsen.

Cons: Overall a little tired.

Pros: although 1 km away from the nearest bus station the hotel is 5 min walk from the vine bridge. peaceful area. Japanese style ryokan traditional dinner and breakfast. great onsen both indoor and outdoor. we enjoyed very much our stay. while we had problem to get a cab to the train station the owner took us with his private car.

Cons: the guidance to the hotel is in Japanese only. although staff is very kind and try to help in any possible way they have poor English so we used google translate.

Pros: I like the room n bed with the tatami area, and hot springs

Cons: So far so good, nothing to comment.

Pros: It's a spacious room. It's bigger than usual room size in japan

Cons: I do not like too many mirrors in the room. The wardrobe is a bit old too.

Pros: the room was large, the onsen was nice and clean, not too crowded (only 2 people when i went). the staff was helpful and courteous. liked the amenities (yukata provided, soap+shampoo amenities and bag for us to take to dogo onsen)

Cons: felt a bit impersonal compared to other places i've stayed at in japan. the receptionist gave us a slip of paper which stated that we would be staying in a japanese tatami mat room with futons, but when we got the room, it turned out to be western style. there was nothing wrong with it comfort-wise, but it didn't really feel special. a japanese tatami mat room would have been nicer.

Pros: onsen water quality is good.

Pros: Its location was good for visits to the castle and gardens. Only a short walk to the chairlift.

Cons: Nothing.

Pros: Good facilities, very comfortable bed. (nothing to fault really). Walking distance to shopping street.

Cons: Tiny room even by Japanese standards

Pros: Centrally located. Enormous business hotel. Nice bath on the roof. Decent value for money for one night.....

Cons: Staff were so so. rooms small as you expect.

Pros: Great location, good parking and great breakfast. We were in the annex which seemed to be a fascinating conversion of a parking building. However it was perfectly comfortable with excellent facilities

Pros: Nothing

Pros: The room is clean and comfortable. Good value for the money.

Cons: nothing

Pros: Breakfast buffet was ok though entirely Japanese.

Cons: Rooms (we used two on different dates) were VERY 'compact'. We had three suitcases and had to step over them to go to toilet. There was in the smaller room, a rather useful washing machine on top of the fridge, though there wasn't one in the slightly larger room. Location was good but we had a terrible time finding it because nowhere on outside did it say "Hotel Sambancho" - the name on the discrete entrance was "Check-in"

Pros: good location and onsen

Cons: .

Pros: The staff was very friendly and helpful, provided another pillow since I had allergies. Free coffee and a nice public bath for men. Conveniently located

Cons: The hotel is a bit old and sometimes not very clean, especially the ladies public bath doesn't feel clean with bad odors in the corridor going in. The room was clean but the little private bathroom could use a more thorough cleaning.

Pros: Allmost very gooood next time ,, 再豫约

Cons: ~ in room tea set (茶粉) bad taste think about another ~~ advice ,,,, tea bag type

Pros: The location of the hotel was prime. I think it's best for a night in the town. Even though I was in a smoking room, I couldn't smell any smoke which was great. Upon arrival, the staff was very nice and spoke slowly in Japanese so I could understand. The lobby was very nice. Also, on weekends and holidays check-in is earlier, and check-out is later!

Cons: Currently there is construction in front of the hotel, but the convenience store was no longer open which is a bummer. The price was a little more than usual considering it was only one night, but that wasn't a big issue considering the location.

Pros: The hotel is in the center of Matsuyama right next to the main shopping street. There are a lot of restaurants and izakayas around the hotel. The staff is very friendly, there is free coffee at the reception and there are free umbrellas (which is great in case of a typhoon).

Cons: There aren't any real windows in the rooms which makes it feel a little depressing.

Pros: Well situated close to the castle. Nicely decorated.

Cons: Bath ceiling too low for tall people to stand.

Pros: Good location, Nice price breakfast, Free bath onsen on 10F.

Cons: Our room had 2 queen size beds. But room was too tiny. Toilet is tiny too.

Pros: Very friendly and helpful staff, comfortable room, wonderful onsen facility (with great a free massage chair in the women's post bath relaxation area), 800Y breakfast on 10th floor was diverse and delicious with great views over the city and up to the castle. Perfect location only minutes from the Okaido tram station, in the heart of the Okaido shopping street, surrounded by wonderful eating options

Cons: Wi-Fi was patchy and slow at times

Pros: Very well located in Matsuyama. A little bit small but juste for a short stay it's fine. the bearkast is good but not so many "wstern style food" as I expected.

Pros: Close to Okido main shopping street and nice value

Pros: have a good hot spring

Cons: twin bed room is very cramped

Pros: location is good， bathroom is clean

Pros: It was all about the people. English wasn't popular but every effort was made to properly communicate with us, make us feel welcomed and send us off on recommended excursions well prepared. I would be happy to return to this hotel some day. Hope I do!

Cons: More English. Offer a hard and a soft pillow for guest to select what they need for good rest.

Pros: Clean and affordable

Cons: Slightly far to walk to the station

Pros: Comfy bed and very good location.

Cons: Sadly no English but this was to be expected.

Pros: The onsen facilities are good with a variety of pools. The water quality is also good.

Pros: Far from the city centre, but has a shuttle service. The Onsen is the best we have yet seen in Japan. The buffet has a wide range of delicacies.

Cons: Regular rooms are very much run down, take seriously the 2 stars. Extremely overpriced, both the rooms & food. Pictures do not represent the reality (except for the onsen) at all!!!

Pros: The desk clerk was the nicest most friendly and helpful person. He went out of his way to help us in selecting places to visit and in giving us directions on how to get to places. Also the breakfasts were a real bargain and very good.

Cons: Can’t think of anything.

Pros: This hotel is good value for money - the staff are friendly and helpful, the rooms are clean, and if you’re taking the JR trains it’s in a convenient location for the station. The tram which goes to the castle and Dogo onsen is also nearby.

Cons: The building is a bit old and shabby, you can’t lock the door from the inside - you need to use a keychain.

Pros: Staff is friendly, English spoken. Breakfast was good, it is close to the JR station and on the way of the tram 3/5. Some little restaurants (ramen and bar) are within 5’ walk, a game place too. Convenient store is 5’ walk. I had a view on the street. It was quite quiet. Amenities were ok. First limousine bus stop from Matsuyama Airport.

Cons: Fridge was not cold enough. Room was a little bit small than expected when you travel with big suitcase.

Pros: Perfect location. Super staff. Everything I was looking for in my short visit to Matsuyama.

Pros: Location it was great for day trip out to other areas like Imabari or Uwajima. The Matsuyama Castle is also walkable. The city center is a tram ride away. Places like okaido Street is also a tram ride away. Room was clean and comfortable. Reception personnel are friendly and helpful.

Cons: I think they are reconstructing a new building slated to complete next year I think. Coin laundry was not available but there was an alternative that is still near the hotel.

Pros: Very close to JR Friendly staff - you can leave your luggage at the counter Long reception hours Clean room with good amenities

Cons: My sheet was slightly broken, but it was a great stay with superb value

Pros: Location was good. Near to lots of restaurants and a few bars. Tram stop yards away that will take you to the Onsen and temples. Free parking definitely a bonus. No frills but did everything well.

Cons: Nothing really to dislike.

Pros: It was close to the station and food, room is slightly bigger than your standard Japanese hotel room, decently clean

Cons: The lobby and corridors are a bit dated, it can be loud in the morning if there is a person with a megaphone shouting across the road

Pros: very close to the train station and a tram station to Dogo onsen and Matsuyama castle. Stuff were very helpful with sending luggage.

Cons: The Wifi didn't work good, and constantly disconnected. The stuff at check-in was quite rude and when I tried to communicate with the hotel through e-mail I was completely ignored

Pros: Staff was always nice, location is very good within walking distance of the JR station and the castle grounds. Breakfast was ok.

Pros: If you are considering not spending too much money and making a choice between a hotel or dorm.. staying here is better value. Comfort. Free bikes and staff that listen to your needs. Clean and quiet.

Pros: Perfect for backpackers who want to occasionally stay alone. Friendly staff, free laundry and bike, microwave available at the floor I stayed. All worth to the money!

Pros: Good location in front of Matsuyama castle. Comfortable and clean room. Specially very kind personnel. Thank you very much!!

Pros: If you're familiar with the tram routes, it's pretty easy to get from JR Matsuyama Station to the hotel via tram, and it's cheap to travel to the various attractions in the city (the various shopping districts, the onsens etc). The room was a bit small, but comfortable, and was quite clean too.

Cons: I wanted to have breakfast on the day I was due to check out, so I work up early to head to the hotel restaurant, but it was closed for some reason... In addition, the lamp by the bed stopped working while I was out - it was fine when I checked in, but when I got back after a full day's worth of exploring (during which I gave the staff permission to tidy my room), it just wouldn't turn on.

Pros: 6 people Travelling with bicycles Centrally located, walking distance to everything. 10 minte walks to Matsuyama Castle and plenty of dining options close to the hotel. We walked down to this cool crepe place - perfect.

Cons: I had a smoking room - totally my fault as I did not think it through. We should of stayed another day here as the Castle is very close by and I wanted to see more. No other issues!

Pros: I had a great stay in this hotel. Sure the room was very small but it was clean and with a comfy bed. You can rent a bike for free and anytime, which is so convenient in Matsuyama! Also enjoyed washing my clothes for free too. I think the location is pretty convenient, with the bike you can go anywhere, close to Okaido and Dogo Onsen.

Cons: I wish they would offer breakfast, even a small selection, as there isn't anything nearby for a proper breakfast.

Pros: Nice staff

Pros: The rooms had everything one would need for a short stay. Location was easy to find though it was a walk away from Matsuyama station. And it was close to the castle, which was nice.

Cons: My room was a smoking room and that was unpleasant. Although that was entirely my fault for not paying attention but I’m not aware of non-smoking rooms were even available. The dryer was broken and we weren’t notified. In fact, we weren’t really notified about anything and it was up to us to read through the booklet provided in the hotel rooms about certain policies and procedures.

Pros: Old-fashioned business hotel at a quiet street. Really enjoyed the atmosphere here. You can rent a bicycle from the front for free - best way to explore this nice small city.