ibis Manchester Centre 96 Portland Street

Comfy bed

The bathroom wasn’t to clean

Great location, bed was fine, room was relatively quiet. Wifi was wonderfully fast and stayed connected, but unfortunately was not a secure network.

Even though our room was ready when we arrived around noon, we were not permitted to check in unless we wanted to pay an extra fee. I understand charging to arrange an early check-in, but when the guest shows up and their room is ready then what difference does it make if they check in then, or 3 hours later? The room was fine, but I expected more for what we paid. There was no fridge, no safe, no ice facilities. The shower leaked water all over the bathroom floor, and we were only given two small towels for two people. No hand towels, no face cloths. I hesitated to ask for more in case they charged for that too. They had soap dispensers in the bathroom but I had forgotten to bring conditioner and assumed the hotel would provide the small bottles as standard. Soap is not conditioner, so I had to go out and buy some. This is not to say I had a bad stay at this hotel, it was absolutely fine, I think I just expected more in regards to the small details given I felt we paid a standard rate and not the kind of reduced rate you would pay at a stripped-down establishment like an EasyHotel.

Location