Royal Heights Resort Villas & Spa

Health and safety

• Daily housekeeping
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Enhanced cleaning
• Thermometers for guests provided by property
• Safe

Services and conveniences

• Business centre
• Wake-up service
• Car hire
• Currency exchange on-site
• Hammam (Turkish bath)
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key access
• Express check-out
• 24-hour front desk
• Wedding services
• Ticket service
• Safety deposit box
• Bottle of water
• Chapel/shrine

Basics

• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Adapter
• Body soap
• Dustbins
• Conditioner

General

• Family rooms
• Inner courtyard view
• Lockers
• Mountain view
• Pool view
• Storage available
• Sea view
• Seating area
• Slippers
• Sofa
• Soundproof rooms
• Telephone
• Tile/marble floor

Pool and spa

• Spa
• Hot tub
• Indoor pool
• Outdoor pool
• Pool towels
• Pool with a view
• Steam room
• Private pool
• Spa and wellness centre
• Massage
• Pool bar
• Sauna

Dining

• Packed lunches
• Fruits
• Breakfast included
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop
• Minibar
• Snack bar
• Breakfast in the room
• Dining table

Bathroom

• Hairdryer
• Open-air bath
• Bathrobe
• Private bathroom
• Shower
• Shower cap
• Additional bathroom
• Additional toilet
• Bathtub
• Toilet
• Toilet paper

Kitchen

• Wine glasses
• Electric kettle
• Kitchenware
• Kitchen
• Kitchenette
• Oven
• Microwave
• Stovetop
• Refrigerator
• Dining area

Family friendly

• Babysitting or child care
• Cribs available
• Child pool
• Kids meals
• Indoor play area
• Complimentary breakfast
• Playground
• Children's high chair

Accessibility and suitability

• Designated smoking area
• Private entrance
• Non-smoking rooms available
• Disabled access
• Lift
• Accessible by lift
• Upper floors accessible by lift

Outdoor

• Outdoor dining area
• Outdoor furniture
• Picnic area
• Garden
• Terrace/Patio
• Beach towels
• Balcony

Laundry

• Ironing service
• Laundry facilities
• Laundry service
• Trouser press
• Iron and ironing board

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Shared lounge/TV area
• TV

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Private parking

Bedroom

• Socket near the bed
• Sofa bed
• Wardrobe or closet

Things to do

• Game room
• Beauty salon

Fitness

• Aerobics
• Fitness centre

Workspace

• Fax/photocopying