Mahmutlar hotels

Pros: The staff were amazing and super nice! A very clean hotel with a cute terrace with sun all day. The pool on the other hand is located in a shady area but the beach is only 5 minute walk away and it was the most beautiful beach I have seen in a long time. The location of the hotel was perfect. Very close to food, 24/7 shops and spa.

Cons: The only thing I disliked was the bed cover. It was blanket like, i'm used to fluffy bed covers at hotels. I did stay at another hotel in Antalya and I noticed the same bed blanket cover... Maybe it's a Turkish thing?

Pros: The apartment was big and comfortable. 200 meters away from Kleopatra Beach. Busy area with tourists.

Cons: Some lights in the room didn't work

Pros: roger and l thought the kleopatra hotel was fabulous .The suite was fantastic. Everything you needed and more. We loved the large balcony and the bathroom was wonderful. Everywhere was so clean. The staff brilliant. The manager was superb. Nothing was too much trouble.

Cons: Wi fi connection could have been better.

Pros: Great and lovely place to stay! This hotel completely met our expectations. We stayed for 6 days and do not have anything bad to say about the hotel. The accommodation was very comfortable for two persons. The room service was amazing. The staff of the hotel were very helpful and friendly, always were ready to quiсkly fulfill our requests. Beach is very close to the hotel, around 5 minutes walk away. Cafes, restaurants, and the "Migros" supermarket within walking distance. If we go to Alanya, we will certainly stay here!

Cons: everything was amazing!

Pros: The location of the hotel was excellent. Near to the beach, to the cabin car, to Ataturk Ave., and if you like to go to clubs, etc. you have to walk just 20 mins. All the staffs were too polite and helping. If I want to see Alanya again, I'll stay in this hotel for sure.

Cons: The WIFI signal of the hotel was terrible. I couldn't use it at all. There were no tea or coffee in our room.

Pros: Location was very nice and close to the beach! The staff gave very good recommendations and the room was well kept and clean

Cons: Staff could be nicer but that did not affect my experience in the stay at all. Also, the extra bed mattress (sofa bed) was not really comfortable compared to the bed, they could choose something better

Pros: Perfect location, friendly staff, very clean, fantastic breakfast. All in all a perfect place to stay. We would love to come back.

Cons: Nothing to complain about.

Pros: access to the beach, friendly staff

Cons: those wrist tags to indicate what you have paid for

Pros: Wonderful hotel with lots of facilities and great staff

Cons: Nothing

Pros: food was nice

Cons: Im very dissapointed from staff at reception. I booked room for 1 night for 2 persons for 50,49 e from 26.10.2019 to 27.10.2019. Receptionist said that i have reservation just for one person!!! I shown her my booking via booking.com, she ignored this fact, she didnt give to me and my friend key from room and she gave me som bracelet that i and my friend can consum there in restaurant everything (it was 19h). this type of servise costs 20 e, not 25,245e. In my opinion this is cheating of customers.nevertheless i have to complain on waiter working in closed restaurant inside,very arrogant. I dont recommend this hotel.

Pros: Very nice room and bathroom; comfortable bed and pillows; water cooker in the room for coffee and tea; small fridge in the room; terrace with a sunset view; very nice grounds that are well-kept; large beach and an even larger grass area both with sun loungers; large pool with warm water; tasty buffet with lots of choice and house wine included; several friendly well-fed kitties hanging around to play with and pet; friendly front desk with good English spoken; parking area for our rental car; great location just outside Alanya.

Cons: Took 15 minutes to find our reservation when we arrived which became very frustrating after a while; WiFi reception in our room was not good (had to go to the lounge area for a strong enough signal); AC was weak but acceptable; fridge not really cold; pounding thump, thump, thump “music” blasted throughout the complex until 11:20pm the night we were there; penetrated our room even with the windows closed; more loud music was blaring by the pool area all during the day; despite its many good points, this is not a hotel we would return too because of all this noise.

Pros: Food was good, excellent location, water slides and pools are perfect

Cons: The rooms look a bit old

Pros: Environment and staff

Cons: Bring your toilets inventory such as following. 1 - Toothbrush 2 - Toothpaste 3 - Shaving blade 4 - Shaving gel 5 - Room sleepers 6 - Bathroom sleepers Furthermore bring your own internet for room internet surfing.

Pros: Friendly staff. Big and clean territory. Very beautiful

Pros: Everything is perfect in the hotel from rooms, food, fitness center , spa I would like to visit again

Cons: I believe the hotel is a bit far for the city center but it is not a big issue because you will really enjoy the stay. I recommend that they can more activities and entertainment team so they can connect people together

Pros: The friendliest and most helpful staff I’ve ever met! Everyone was really nice and helpful from the day we arrived. We tried the turkish bath (hamam) right away, and it was amazing. Our balcony had the view of the pool and the sea. The beach is only a couple of steps away using the tunnel, and you get to lay out on the pier on the sunbeds. They have a snack bar with turkish and international foods, but only until 4pm, and dinner starts at 7pm, so you need to be careful a out when you have the last meal before dinner. We visited Alanya one night, it is a short taxi ride away or you can use the bus that stops right in front of the hotel. On Thursday they had a market outside taking up at least 3 streets, it was a really good experience! They have themed nights, and I especially enjoyed the one with the DJ, who even played his music during the day to set the mood. I tired water aerobics and the HIIT training also, with a super nice trainer.

Cons: The selection of meats is not the best. There was always either chicken or turkey and beef, but only 2 dishes. There were way more vegetarian dishes than ones with meat in them. Would have been nice to have a better selection. The drinks that are included in the all inclusive package are turkish vodkas and whiskeys which were not the best. If you want something they import (e.g. Jack Daniel’s) you have to pay for that. 1 dinner in the á la carte restaurant is included, and it didn’t mean you get to choose from the menu. They serve you a 5 course meal, and you get to choose the main dish you want to have (either chicken or beef). It turned out to be really delicious, but was a bit confusing.

Pros: The food was delicious and there was a lot of variety every day. Meals even exceeded my expectations. The overall ambience of the hotel is lovely. The spa services downstairs are provided by Balinese women which was nice. Hammam and sauna were great and seemed to be clean.

Cons: The hotel ranks five stars but there were few things which weren’t according to international five star standards: no toiletries such as shampoo, tooth brush etc in the bathroom. The bed was fine but the bedding (pillow and the cover) were not the best quality which you would again expect in a five star hotel. They were not bad but I would not give full five stars. Most of the staff were friendly but some could improve their customer service skills into the five star standards. Overall, the experience was wonderful and I would visit the hotel again. Be aware, there is a big road in front of the hotel.

Pros: Clean and comfortable

Cons: Drinks including wine and cocktails awful. Food was same every day

Pros: This hotel has it all for those of us who have reduced mobility. I received a disabled friendly room with a wide entry door, a fully accessible bathroom and even a ramp onto the balcony. This was situated on the first floor accessed via a lift from reception but was also the same floor as the buffet restaurant so ideally placed. The restaurant was great with a wide choice of hot and cold food for all and the service was great all the staff very friendly and helpful even reserving us a table at every meal that was ideal for access but not in others way. The private beach was fully accessible as it was boarded and had a subbed specifically for wheelchair users that was higher than normal. The patisserie/ coffee bar was a wonderful place to relax after a hard day shopping and sunbathing with lots of variety on offer again. The hotel is ideally situated just a few minutes from the shops again all accessible in a wheelchair. A lovely place to stay we will hopefully be back soon.

Cons: On arrival at 1am there was no food or drink on offer , so after a 11 hour journey we were a bit disappointed that an all inclusive property had no provision for late arrivals for a sandwich also on the day of departure there was no facility for something to eat as we were leaving at 6:30 and the restaurant didn’t open until 7 but this is just a small point as being diabetic I keep plenty of bits to hand to nibble just in case and perhaps it would be different in peak season?

Pros: Great staff, clean hotel, lovely food and nice rooms

Cons: Location is a taxi ride from the main strip, not walking distance. The bed has a memory foam topper making it uncomfortably warm and way too soft.

Pros: Excellent breakfast, lunch and dinner and service over all. Thank you for everybody in hotel, who made our holiday so nice.

Cons: Beds were far too soft, that is the only thing I would change. There were not good for sleeping or relaxing.

Pros: Staff was very friendly

Cons: Coffee was awful, WiFi was terrible.

Pros: Everything was great, friendly staff.

Cons: /

Pros: The hotel was very clean and the food was nice.

Cons: The majority of staff were not very friendly and didn’t receive any form of hello or welcome upon entering or leaving the hotel at any time The pool was freezing which meant nobody could use this facility in a 4 star hotel.

Pros: Hotel staff was great - they helped us with everything.The food was great, rooms were clean. Really great hotel and staff.

Cons: The beach - was full of cigarettes.

Pros: A very good hotel, clean, excellent food. Thanks to Ramazan for his patience and professionalism, the chefs for the elaborate menus. Many thanks to the reception staff.

Cons: In our room no 1410, air conditions and beds are not in good positions. We couldn't sleep with air conditions.

Pros: Here you like at home. You are welcome everywhere, ready to help, please, treat. Clean pool, clear

Cons: Minor flaws that can be turned into advantages: 1. There are no children's TV channels, especially Russian ones. 2. The upper pool has no toilet, shower, changing rooms. 3. Beach towels are old and unpleasant for the body. You need to bring with you or buy on the spot. 4. There are no tables for two in the restaurant. Seats are few. You always have to sit with someone. But the waiters are trying very hard to please..

Pros: Location.. Almost on the beach..

Cons: The rooms are small.. Only for sleeping. Swimming pools are not big enough. Suitable for kids..

Pros: It was my second time at Monart City Hotel! Wonderful two weeks. I'm really happy that I booked this hotel again. Good food. Close to the beach. Fantastic view from our balcony (sea view room) Nice and helpful stuff. Specially lovely manager Petek

Cons: Everything was fine! ☺

Pros: A good choice of food options.

Cons: Over crowded,especially around pools (not enough room to swing a cat) and when eating or queuing for drinks,the serving/waiting staff made you feel like you were just cattle. Beach/pool towel was rag.

Pros: Clean, cheap and excellent position right overlooking coastline.

Pros: Friendly Staff special with the reception name MUSTAFA

Cons: Some music from the bar or the road

Pros: This Hotel is very good hotel. Me and my mother love the hotel

Pros: Nice hotel right by the the harbour, great sea view from the balcony. The swimming pool area was nice and clean. Very polite staff. Good food.

Pros: It has a very good location and the staff were really nice, especially Mustafa! It’s really clean and has a very nice view.

Cons: The only thing that was not up to the standard is the WIFI. The signal was very weak in the rooms, especially those on the 3-4th floor. We needed to go to the lobby each time we want to make a call!

Pros: Location: close to the port and the center, respectively near the area of ​​shops, bazaar, and nightclubs. The view from the room : the only thing that was worth it, if you will get a room overlooking the port !?

Cons: Food : according to a modest 3 * hotel. Cleanliness : almost non-existent, from the first day, at check in, on the floor there were a lot of hair, probably since the opening of the season, never used a vacuum cleaner !? Comfort : the rooms overlooking the port , had permanent smell of fish barbecue smoke that is due to the restaurant with Mediterranean specific over the road hotel !

Pros: I have been welcomed very friendly and respectfully.

Cons: -

Pros: the staf and the location

Cons: nothing

Pros: Everything is very good

Pros: Fab pool and water parks. Comfortable clean rooms.staff helpful when approached.

Cons: Food was ok but nothing special. Needs more bars and for existing bars to stay open longer. Needs more coffee machines in dining areas. There is currently quite a lot of building work around beech area but should improve this area once finished

Pros: I liked pool because it was with sea water, hatel was very big with two parts. Beds was very comfortable.

Cons: Some places in hotel was very dirty, many guest, less staff. Foods was ok but almost same every day. We stayed 9 day WIFI was not warking in our room, even one day we were going out of room to open wifi. We call technical services but nothing changed. P.S many many kids in hotel, like a kids garden:)

Pros: All inclusive food and drinks

Cons: Web site states hotel ocean front. We were given rooms across st back of building

Pros: View in buffet. Beach was clean. Location great. Staff very helpfully and smiling. Service was good. Consept if different. Hotel separated in half by the Main Street. Big pool.

Cons: Alanya waters are full of rocks.

Pros: Excellent all inclusive concept of this hotel in addition to nice rooms, beach, pool and fitness center

Cons: Nothing

Pros: Food was good, and everything was good, Nice own beach, and very,very kind and helpfull staff this is better side than Cleopatra

Cons: Wifi good been better, and very boring evening show alcohol list was the same as every all inclusive, so not much choice but this is the same in every hotel you choose

Pros: The best part was definitely the buffet restaurant, the staff there was really nice, they served a wide variety of dishes in the all inclusive buffet, on one occasion they even served fresh fish. The sallad buffet was very good. We stayed for one week and we never got tired of the food. The shows that the hotel performed at nights was also quite entertaining.

Cons: The wifi signal in our room was really bad, and it was almost impossible to use internet there. Sadly the staff in the reception didnt take this very seriously, and it was only after several days of complaining that they first offered us another room. I woudlnt have complained if the staff would have checked this out on our first day, even if they couldnt get it working they could have offered us something for compensation. After all we payed for a room with wifi. On top of the All inclusive buffet restaurant they had an Ala-Carte restaurant serving chinese food. Sadly the food here wasnt so good, i wouldnt at all call it chinese food.

Pros: Very clean, its location is very good, the staff was very respectful

Cons: 1- Some drinks were not free before 12:00 AM 2- extend the free eat/drink time to 01:00 AM instead of 12:00 AM

Pros: Its a very bad hotel and staff

Cons: Everything

Pros: Actually everything :)♡ e.g. fresh made omlets in the mornings.

Pros: Excellent selection of breakfast, lovely pool & sunbathing area, free air con, reasonable priced mini bar in the room, full length mirror, comfy beds, friendly & helpful staff, views from the balcony high room rear view :)

Cons: People reserving sunbeds with towels, busy main road faces front of the hotel so ask for a room facing the pool at the back!

Pros: ? ?

Cons: Comfort of the room .small restaurant luck of food quality ........ small and slow lift ,,,,,

Pros: Nice place to stay

Cons: We exchanged 4 emails with the hotel's staff to arrange the room for a romantic evening and we received a room with no arrangements and two separated beds.

Pros: Everything was good I was very happy at this hotel. The price is very good for the services. The food is varied and delicious. The staff was very good. The location of the hotel was excellent close to the beach. Close to Alanya cable cars, markets and restaurants. The hotel is 1 km from the marina and the bars. Cleanliness is the nicest thing in this hotel. The bed is very comfortable. The terrace with mountain views is fantastic

Pros: Good location. Business corner is a very good service. Good food.

Cons: Elevator is too slow, have to wait for a time.

Pros: The room was very nice and clean The staff was amazing and helpful The location was in the center Night program is amazing

Cons: Nothing I didn't like Every thing is amazing

Pros: Good, fresh turkish food.

Pros: The rooms was spacious and the staff was friendly. Location was very good.

Cons: I didnt like the fact our rooms was not ready when we arrived after 13:00 "aftering calling them 2 hourse before arriving and informing them" The view was a tree, nothing but a big tree blocking everything. The food was boring and repetitive, not so many options. And most importantly there was no fun activities during my 2 days stay, i've been many times to alanya and this was the first time 4 or 5 star hotel has no activity.

Pros: The location was great.

Cons: The food options was poor and tasts was boring. No music or activities.

Pros: See, Castle

Cons: Nothing

Pros: The place was fantastic!

Cons: The pool places was all the time full because the customers had their towels there all the time, over night! We had no place in the sun in 2 days. Wi - Fi was not working in the 5th floor.

Pros: The manager was too rude. I booked the hotel in advance. I gave my visa caRd numerous but the manager insisted that I pay cash while I was not sleeping for two days and I was on transit for 12 hrs. He did not even let me to go to my room and wash my face and hand. Some staff were racist. They treated European much better than us. Hay we are living in 21st century. I may be more educated and richer than them. Isn't it? Regards

Cons: I mentioned this matter above. 1) Rude 2) Not kind 3) Suspicious 4) problem with independent single woman 5) Racissem

Pros: Apartments have the appropriate number of beds. And clean. And balcony overlooking.

Cons: There is no heating in the apartments. The location is within a residential neighborhood. There are no private parking spaces in the same apartments.

Pros: Best stay since a very long time!!! Will defintly come back!

Cons: it was perfect

Pros: Every thing

Cons: Nothing

Pros: The apartment is equipped with all required in our stay. Very nice place for tourists near all restaurants and stores.

Cons: The road was closed in front of the hotel (municipality issue).

Pros: Very friendly staff

Cons: Lovely clean beautiful rooms

Pros: Very, very clean, nice and comfortable rooms. Very central place.

Cons: The price is to high, We think.

Pros: Rooms were specious, clean and well decorated. Everything was well-thought from tea to coffee machine. Staff was friendly and helpful. Location was great, we took walks to the Alanya center in the evenings. The distance to the sea was not that far and easy to walk. The designated beach area was nice and clean. Shortly, thanks a lot for the great hospitality.

Pros: Great buffet - so many freshly made dishes, nice and helpfull staff, the beach area is nice, the hotel is located next to the beach in a very safe area,

Cons: It didnt seem like a 5-star hotel - more like a 4-star. At some point the buffet was very crowded and waiting for the elevators took forever. The pool area was not that big and the cleaning when there is so many people could have been better.

Pros: Great location, on the beach and great for evening walks with the hustle and bustle that bring a very vibrant atmosphere. Great for kids with plenty of activities and a cinema

Cons: I wish the swimming pool was bigger as sometimes it was a struggle to find sun beds

Pros: The hotel looked nice, the room was big and the staff from the reception was very kind and helpful.

Cons: The room was not regularly cleaned, and the bathroom was quite dirty because it wasn't cleaned almost at all. The beach was also not on par with what you would expect from a 5 Star Hotel. The quality of the food reminded me of what you would get at a canteen.

Pros: We really enjoyed the hotel. It’s great both for kids and adults. Next time in Alanya I would like to stay there as well.

Cons: Some dishes in the restaurant were not clean. Room cleaning was also not that great but in general was ok. So if you’re a tidiness freak be aware of the fact. For other normal people - welcome to Asia Beach. What’s more, we ordered transfer in the hotel and a driver came in a terrible old car - much worse than we could get a usual taxi. We had prepaid in the hotel but after the ride the driver said “Money!”. And thanks god I had the receipt for transfer, because I understood that the driver expected me to pay.

Pros: 1- Access of the beach 2- events, especially the organizer talks English and Russian very well 3- Mr.Jabar (beach lifeguard) 4- Respective IT manager

Cons: 1- Night shift Manager who told us get out of our hotel, it’s not my business to find you parking. 2- worst dealing with guests. 3- Varieties of food is

Pros: Rooms Super, Friendly Staff/Reception Choice of Food First Class

Cons: Poor WiFi in Rooms Beach & Pool Overcrowded Have to be up early even to get 1/2 beds

Pros: The resort was perfect and front of the beach it has too many things you can do out there. the food is good. I'm really satisfied. except one thing which is the noisy but it's ok because the resort full with families so the children make noise all the time.

Pros: We booked a familyroom with playstation for the kids, but when we arrived the room wasn’t available so we got a suite which was spacious and had a good view.

Cons: We didn’t get wristbracelets when we arrived, so the staff kept bothering us about them. We finally got them after we were there for 3 days already. There is almost no supervision at the pool with the waterslides. Kids keep swimming in front of the slides which is very dangerous. The food at the restaurant is the same almost every day, except for the Turkish night. The softdrinks taste horrid. The hotel is orientated on foreign guests, not very welcome for Turkish people.

Cons: The fact that I paid 210 euro more then my Friends who accompanied us and for whom I Reserved three days after my own reservation and It was much cheaper. I really don’t understand especially that I was promised a refund of 290 eu that didn’t been paid