Good to know
|Distance to city centre||1,2 km|
|Nearest airport||Madrid Barajas|
|Distance to airport||12,4 km|
|"Staff so friendly and helpful."||(in 86 reviews)|
|"Location was excellent, stasff were friendly."||(in 83 reviews)|
|"Lovely hotel in superb location."||(in 22 reviews)|
|"Definitely not what you would expect in a 5 star hotel."||(in 4 reviews)|
|"I do not appreciate such limited time offers."||(in 3 reviews)|
Time of year
Show reviews that mention
|excellent service||in 7 reviews|
|hotel with very friendly staff||in 46 reviews|
|large room||in 56 reviews|
|location is great||in 121 reviews|
|long time||in 17 reviews|
|retiro park||in 7 reviews|
|romain||in 3 reviews|
|shower has no door||in 5 reviews|
|staff were amazing||in 114 reviews|
|star hotel||in 7 reviews|
|twin room||in 6 reviews|
|window blinds||in 3 reviews|
The location is superb! Walking distance to everywhere. The rooms, especially the ones facing the front are excellent.
The entire staff were very friendly and couldn’t do enough to make us feel so welcomed!
The location was perfect !
A proper hotel with a choice location in the heart of Madrid. The desk staff was welcoming and helpful and the neighborhood -in any direction- a pretty walk to famous sites, museums, cafès or shopping. It was very easy to get our bearings, explore for hours then return to our spacious room with a balcony overlooking the beautiful Puerta Alcalá gate and Retiro Park. The hotel delivered all the expected comforts of good food, efficient housekeeping and room service. Also some excellent restaurant recommendations.
Sleep deprived on arrival we agreed to the only available room at 8 AM. A Jr Suite. We enjoyed the extra space but became weary of the two story design with the fabulous bathroom on the upper level.
Attention to detail. Knew we always stay there when we come so they always leave us little thoughtful details in the room. Great size if you take front facing ones. So spacious and what a view!
A very tiny gym with minimal equipment. No Iron in room.
A stay at Hotel Hospes Puerta de Alcalá places you in the heart of Madrid, steps from El Retiro Park and Puerta de Alcala. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel features 1830 square feet (170 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 1 066 reviews
Things to know
- Great reception
- Wonderful sightseeing
- Professional service
- Friendly service
Policies vary by room type and provider.
Reviews about Hotel Hospes Puerta de Alcalá
Most popular landmarks
- Puerta de Alcala 86 m
- Plaza de Cibeles 347 m
- Museo Naval 0,4 km
- Museo Thyssen-Bornemisza 0,7 km
- Parque del Retiro 0,8 km
- Museo del Prado 0,8 km
|Madrid Barajas||12,4 km|
|Madrid-Puerta de Atocha||1,5 km|