The hotel room wasn’t clean, we found beer cans on the floor & stains on the beds. The air vents were rusty & the whole place smelled of mold. We did not stay, we left & booked a room down the road. Staff was rude when we alerted them of the issue.
2 stars
Mackinaw Beach and Bay Inn & Suites
929 South Huron Avenue, Mackinaw City, MI 49701, United States
Mackinaw City, MI
See location+1 231 436 8621Photos of Mackinaw Beach and Bay Inn & Suites
Overview
Mackinaw Beach and Bay Inn & Suites is situated in Mackinaw City and offers free Wi-Fi, a Jacuzzi and an indoor pool. It has private access to a secluded beach.
The resort provides a 24/7 reception, plus a games room and a 24-hour business centre. For added convenience, it offers laundry facilities, a playground and meeting rooms.
Mackinaw Beach and Bay Inn & Suites has 70 rooms offering all the essentials to ensure an enjoyable stay. They are also fitted with a refrigerator, a microwave and a hair dryer.
The resort is close to Star Line Mackinac Island Ferry. The Mackinac Bridge is within driving distance.
Latest deals for Mackinaw Beach and Bay Inn & Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Mackinaw Beach and Bay Inn & Suites
- Private beach
- Indoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
- Private entrance
General
- Family rooms
- Seating area
- Sofa
- Soundproof rooms
- Lake view
- Telephone
- Carpeted
- Tile/marble floor
Services and conveniences
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Beach towels
- Balcony
- Private beach
Laundry
- Laundry facilities
- Iron and ironing board
- Tumble dryer
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Pool and spa
- Hot tub
- Indoor pool
Workspace
- Fax/photocopying
- Desk
Things to do
- Golf
- Mini-golf
Parking and transportation
- Free parking
Reviews of Mackinaw Beach and Bay Inn & Suites
7.7
Good
906 verified ratings
Wonderful
352
Very good
178
Good
126
Okay
66
Fair
73
Mediocre
32
Poor
79
Summary of reviews
Guests say
Guests appreciated the fantastic location and views of the hotel, with many highlighting the beachfront access and spacious rooms. However, there were significant complaints regarding the rudeness of the staff, particularly at check-in, and issues with cleanliness, such as dirty outside areas and stinky pillows. Overall, while the location was a major plus, the service and cleanliness left much to be desired.AI-generated from customer reviews
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Score by provider
6.9 out of 10
1 review
All reviews
Pros (+) Great place! Free breakfast in the morning and they had storage inside for bicycles so we didn’t have to leave them on the car. That really worked out well. Shuttle service to the ferry and right on the beach. All for really reasonable prices.
Cons (-) Not really anything. The rooms aren’t luxury, but they were very clean and comfortable.
Pros (+) The location was convenient for taking the ferry over to the island. Nice view off balcony.
Cons (-) This hotel was somewhere I would expect to pay $50 a night. Outdated color schemes, dark and gloomy rooms. There was a bra inside of the fold out couch which tells me no one had changed the linens in it. The breakfast in the morning was not very appealing inside a room with no windows. The pool and spa area looked like a basement- the water was gross looking. Call me crazy, but for $250 a night, I...
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Pros (+) The view from the room was the only good thing.
Cons (-) The staff was incredibly rude. Couldn't connect to the wifi from my room and when I brought it up with the staff, they became defensive and arrogant. They didn't bother listening to my concerns. They also weren't helpful when I asked them about ferry times to Mackinaw Island. They rudely told me that they didn't know and that I should look it up myself. The breakfast was awful, not much to offer a...
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Pros (+) Loved how spacious the room was! The view was beautiful...right on the water, with the Mighty Mac as the backdrop! Great location...plenty to do around the hotel, as well as on the Island. We will definitely come back!!
Location
929 South Huron Avenue, Mackinaw City, MI 49701
What's nearby
- Icebreaker Mackinaw Maritime Museum Inc.1.2 km
- Mackinaw Bridge Museum1.4 km
- Old Mackinac Point Lighthouse2 km
- Fort Michilimackinac2.1 km
- Colonial Michilimackinac Park2.1 km
- Mackinac Bridge3.1 km
- McGulpin Point Light4.1 km
Policies
Check-in/Check-out | Check in anytime after 16:30, check out anytime before 11:30 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Mackinaw Beach and Bay Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Mackinaw Beach and Bay Inn & Suites
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See most recommended stays in Mackinaw CityGood to know
Value for money | 7,9 |
|---|---|
Distance to city centre | 1,0 km |
Nearest airport | Pellston Emmet County |
Distance to airport | 22,5 km |
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