Crown Choice Inn & Suites Lakeview & Waterpark

Location and the staff was awesome

No cable or TV working in any of the up graded rooms. The staff voluntarily moved me to another hotel.

The locations was wonderful!

Beds were hard had to go to a different hotel for breakfast which wasn’t very good the rooms aren’t cleaned well my children found a vape left behind from a previous tenant of the room we were in

Its in Mackinaw City. Beds were ok.

Dirty filter in the heater and used coffee grounds in the coffee maker. Rack for the fridge was in bed between the sheets for some reason. Loogies in pool was pretty gross.

Nothing

The public restrooms were dirty and without toilet paper. The Male person at the front desk was rude. Having to exit the lobby and walk outside halfway around the building in the rain and snow to get to the elevator is not customer friendly.

The property is in mackinaw city!

The front desk staff was rude and confrontational, they do not value their customers, also the facilities have several unsafe walking conditions without any postings. My wife fell and scraped knee and the front desk clerk acted like the incident never happened. Threatened to call the cops on her, Would never come back or recommend to others.