Cons (-) Organization of breakfast as a result of new covid restrictions, bed comfort, noise outside, slamming doors, front desk staff at night not too friendly
3 stars
MainStay Suites Louisville Jeffersontown
11762 Commonwealth Drive, Louisville, KY 40299, United States
Louisville, KY
See location+1 502 261 0085Photos of MainStay Suites Louisville Jeffersontown
Overview
Stay awhile at our smoke-free and pet-friendly MainStay Suites Louisville Jeffersontown hotel, located off Interstate 64 at exit 17 about 20 minutes from downtown and just 15 minutes from the Louisville International Airport. Amenities include free WiFi, free parking, free continental breakfast, a fitness center, guest laundry room and more. All rooms have a desk and a kitchen with a coffee maker, toaster, microwave, refrigerator, stove and dishwasher. Find us close to the Gaslight District and a short drive from the Louisville Slugger Museum, Kentucky Exposition Center, Churchill Downs and so much more. Whatever brings you to Louisville, our hotel welcomes you to enjoy a successful extended stay. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.
Latest deals for MainStay Suites Louisville Jeffersontown
Amenities at MainStay Suites Louisville Jeffersontown
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- Internet
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Kitchen
- Dishwasher
- Kitchen/kitchenette
- Microwave
- Kitchenware
- Stovetop
- Ice maker
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchenette
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Designated smoking area
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Services and conveniences
- ATM on-site
- Business centre
- Key card access
- Express check-out
- 24-hour front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Gift shop
- Board games/puzzles
Parking and transportation
- Free parking
Outdoor
- Grill
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of MainStay Suites Louisville Jeffersontown
5.6
Fair
561 verified ratings
Wonderful
264
Very good
77
Good
74
Okay
32
Fair
40
Mediocre
14
Poor
60
Summary of reviews
Guests say
Guests appreciated the good location of the hotel and the courteous staff, particularly highlighting that the staff was friendly and helpful. However, there were significant complaints regarding cleanliness, with many guests describing the rooms as dirty, outdated, or well-worn. Service also received negative feedback, especially about the front desk staff's demeanor and management of guest requests. Despite some positive aspects like the kitchenette and good breakfast offerings, overall experiences were marred by noise issues and poor room conditions.AI-generated from customer reviews
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Score by provider
5.2 out of 10
494 reviews
6.8 out of 10
18 reviews
2.8 out of 10
1 review
7.9 out of 10
4 reviews
All reviews
Pros (+) I love the updates to the room! Plus the kitchenette was a great addition and the full size fridge a bonus!
Pros (+) Inexpensive and clean.
Cons (-) Very noisy. Could hear guest walking above our room. Bed was as comfortable as I had hoped.
Location
11762 Commonwealth Drive, Louisville, KY 40299
What's nearby
- Farmington Historic Home11.2 km
- Louisville Mega Cavern14.4 km
- Louisville Zoo14.6 km
- Cave Hill Cemetery15.8 km
- Thomas Edison House18 km
- Kentucky Kingdom18.2 km
- Louisville Waterfront Park18.3 km
- Louisville Slugger Field18.5 km
- Speed Art Museum19.3 km
- Louisville Palace19.4 km
- Conrad Caldwell House19.6 km
- Muhammad Ali Center19.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at MainStay Suites Louisville Jeffersontown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at MainStay Suites Louisville Jeffersontown
Nearby hotels and places to stay
Closest
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Value for money | 6,6 |
|---|---|
Distance to city centre | 19,1 km |
Nearest airport | Louisville Intl |
Distance to airport | 17,7 km |