Omni Los Angeles Hotel at California Plaza

The area was really nice. Lots of good eating options nearby. Gym was nice, clean, new equipment.

I got a 5:00 am wake up call that I didn't request. The ottoman in my room was stained and sun-bleached.

Loved my stay at the Omni, it is one of my favorite hotels. I really want to continue to see all the different locations!

I can't think of anything! Incredible stay.

Nice hotel and staff

Cleanliness, the staff, facilities, bar, restaurant, the location!

Mostly great experience! A couple of odd related employee related service issues but no big deal!

The customer service was amazing. We had an amazing time on our trip. We'll definitely be back.

Convenient and friendly

Loved the comfortable bed, friendliness of staff, and especially the convenient courtesy car! While I normally use Lyft or Uber, I actually found the courtesy car faster and the drivers more knowledgable about the area. I tried both Lyft and Uber and both drivers took long and got lost. If you are here on business, the courtesy car is the way to go, especially as the drivers know the area well, especially the places you need to get to quickly for work.

Lack of spa facilities. I booked a facial with the Omni Spa expecting there to be actual spa facilities since the price of a facial was as high as any resort spa (sauna, steam room, jacuzzi, waiting room with tea and snacks) but there was none of that. I went down early to the spa area and was told to just come a few minutes before my appointment (there is no where to really hang out for an extended period). The pool outside was uninviting as it was drizzling. And there was just the fitness room down there and a small waiting area for the spa treatment rooms. The facial was very good, but I was just surprised/disappointed with the "spa" area.

Completely satisfied!

Comfortable, quiet, accommodating, responsive, beautiful, safe Interactive and professionl staff Many shopping and dining amenities within easy walking distance A fantastic stay