Long Beach hotels in Port of Long Beach

Cons: Being ripped off

Cons: I did not like the conditions of the room. It was not clean! No mentioned in the reservation that will be inside room! Big difference! Items were really old and rusty mainly in the Bathroom! Shawrr door, one light bulb missing, the chain of the lock at entrance door broken, I went to get ice and the bucket had brown water with a plastic bag!! And the door of the Air Conditioning, which was above the bed was showing further prints All over in a white door! The hotel should not rent this rooms anymore!

Cons: While they maintained some of the original fittings in the rooms, many of them were not well maintained. Rust in the toilet and wallpaper peeling off in the shower were simply lack of maintenance, not nostalgia. The Wi-Fi is spotty at best, even though you pay for it with your "Resort Fees", which were substantial at $15/day for things you most likely will not use or are available to the general public, some even for free. The staff was less than accommodating, excepting the Front Desk. They were about the nicest people on board. The remaining staff seemed bent on "when can we close and go home?" They turned away customers at the bar in order to close early. Pretty much everything wraps up on board by about 11 or 11:30pm. No food or drink available after that hour. When we questioned at the Front Desk about the lack of services after 11pm, we were told that "we really think of ourselves more as a museum than a hotel". Well then, why would you sell hotel rooms? If you can overlook the inattentive staff, high price nickel and diming at every corner, and poor maintenance of the staterooms (at least the one we had), then it's worth a visit for a night or two. I don't know if I could make this an entire holiday destination however. The hotel is run by a management company that comes with good credentials, yet they seem to have forgotten about this place and the employees appear to be running it as they see fit, which is not in the best interest of hotel guests. Very unfortunate. There was a Starbuck's on board.

Cons: Confusion on the elevators; The buttons on the elevator were confusing because some were wore off and written with Sharpie (which was also wearing off) Did not offer a free breakfast (only a $10 or $17 option & other restaurants are about 15 minutes away Wi-Fi is available, but only works in certain areas/ had to put my phone at a certain angle THE PLUGS! My phone died and I thought I had left it plugged in. The plugs are too big. You have to stack stuff to hold chargers in place because they will easily fall out and the plugs are only on one side of the room and in the bathroom. None of "normal" size. The sink & toilets & tubs have that orange-rusty-ness towards the drain.

Cons: The parking situation is abhorrent. There's a huge lot for valet and if you're parking yourself you have to park relatively far from the actual ship where it isn't well lit nor guarded. I stayed with a friend of mine and as young women we felt very unsafe. You have to pay $18 for parking plus another $14.99 for "facilities fee". For the price of the room I'm very dissatisfied with the upkeep. Our tub was peeling and not in an ambiance sort of way, it was severe lack of upkeep. We were looking forward to taking showers but that quickly went out the window as neither of us were stepping foot in that's tub. The whole ship looks like they're just letting it deteriorate. There's bits of ceiling in some areas falling down, the paint everywhere is peeling. The Queen Mary should be treated with far more respect. I'm not one to write poor reviews but it was just so sad to see how poorly this ship is being treated and cared for. I sincerely wish I could've given the Queen Mary a better review.

Cons: 1) The paper-thin walls -- I could hear every word the business man in the room next to me was saying on his cell phone which he had on speaker so I could truly hear both ends of the conversation. I woke to his snoring, throat clearing and sneezing as if he were in the room with me. 2) I wish there had been a coffee/hot water maker in the room. 3) The delivery staff was too noisy, too early. My location was above the ramp on the dock side, so my experience would have been different on the sea side of the ship. 4) Wish the Starbucks had been open past 6pm.

Cons: staff were very unfriendly; the TV wasn't working the remote control was broken after waiting one hour some one came and change the remote control. the heater was not working; the lighting over the bed was not working; walls and floor was dirty and the bath room was very old and we could not use it. the toilet paper was almost our and they did not change it. with all these issues the hotel hold $75 security for possible damage while everything was horrible in the room. while the was not any facility to use they changed $14.99 for a facility fee; online mentions free wifi while they charge us for the wifi. $20 parking fee and more. in overall an low end Inn looks like better than what was offered at this hotel. there was a gentleman from Florida was complaining about his room but no one made any effort ta take care it.We never will go back to this hotel and we do not recommend it to anyone. we couldn't sleep t night because we could hear the every word was told in neighboring rooms.

Cons: The ONLY complaint (a very minor one) was that the ghost tours we wanted to do were for ages 16 and up. We were traveling with kids ages 10 and 12 who really wanted to do one of the night ghost tours. Again, a very minor complaint that will not deter us from coming back. I'm sure there is a very good reason for the age limit, but really wish we could have done one.

Cons: Once we arrived and checked in, we got to our room and discovered two twin beds even though I had booked a queen. An even bigger issue was the fact that the ship was hosting a wedding and a concert on the ship and it turned our room into a rattle chamber. The bass was so strong that our lightning fixtures were noisily vibrating, the entire room was shaking and we could clearly hear the music, DJ,and crowd blasting away as if they had set up the speakers in the next room over facing our direction and turned the volume up to 11. We immediately went back to the front desk and voiced our concerns. The front desk rep. was able to get us in another room, on a different floor, farther from the commotion, however no queen beds were available. While I transferred our belongings to the new room, my wife decided to speak with a manager about all the issues so far. The manager turned out to be a tremendous help and she made the rest of our stay as nice as it could be. She ended up finding us a queen bed(which I politely turned down because I didn't want to relocate a third time) and waived the facility fees for wi-fi and parking [side note: the "high speed" wi-fi is atrocious and I ended up just using my normal mobile data which was also horrible due to the fact that your in a metal boat]. After finding out that we were attempting to celebrate our anniversary, she also sent us champagne and chocolate dipped strawberries and gave us a credit on our bill to use for room service or the restaurant if we pleased. The rooms are, obviously, as old as the rest of the ship and in complete disrepair. I understand it's kind of a double-edged sword because the ship is a piece of history which they celebrate, but it's also operating as a hotel and therefore should probably be a little more presentable than a cheap motel. The room also needed a little more TLC when it came to cleanliness. There was residue from something that leaked down the front of the nightstand drawers, there were leftover hairs in the bathroom from a previous occupant, and the carpet was grimy and well-worn. All that said, the Queen Mary isn't the worst place I've stayed, but it is very very far from the best and from the cost of the rooms, that shouldn't be the case.

Cons: We stayed 1 night and I had to call the front desk 4 times the fix the a/c! They also tried to charge a facility fee, which was never mentioned! This morning the fire alarm went off around 6:20 am, and I'm assuming it was a false alarm considering I never saw a fire truck! Horrible experience!!! I understand that the fire alarm is somewhat out of their control but with the a/c issue and being charged a fee that was invalid is unacceptable! They didn't even offer any compensation, very disappointed!!

Cons: No coffee machine, a little pricey especially around facilities fees charged above and beyond the pre-paid amount. Other than that it was great.

Cons: The front desk staff was really rude. He just had an attitude the whole time and didn't want to accommodate us. We thought that we booked a room with two queens but it only had two twins and he was just very snobby about it. The rooms were very hot the air conditioner barely worked. I feel for the price it is not worth it. If they are charging over $200 a night, that's including tax, there needs to be a lot more luxury to the hotel. The toilet did not flush very well in the bathtub was uneven. It really needs a facelift.

Cons: I didn’t Realize I needed to request a room with a king bed. I was on my honeymoon and we got a room with 2 twin beds that were about 8 feet apart. Ditto with the ocean view

Cons: Food was horrible, you are trapped and they up sell you on everything. Water pressure was awful and many parts of the ship are off limits ..the staff was not very friendly and the wifi was not functional in the rooms, only in the lobbies, which is also another add on coat as a resort fee!! Go see the ship as a tour but do not stay... It had potential but it's not what you expect!

Cons: I don't know if the rustic feel is part of the theme but it seems as if it could use some maintenance.

Cons: Overall, the boat felt old and empty and dingy. The bathroom looked a little dirty —probably just age—and there were lightbulbs missing from some of the fixtures in our room. I wanted it to be like stepping back in time, but that wasn't the experience on a weekday. Maybe weekends are better?

Cons: When we booked out room it said we'd have a view of the harbor and the pictures and description of the room made the room look and sound much larger than it was. But that was okay. Wish more parts of the ship were open to guests at night, and not just for tours.

Cons: Black Mold in bathroom on walls, shower is very uncomfortable with a round bottom forcing you to stand w/1 foot in front of each other (like walking a tightrope). Rooms were not clean, bed had curly hair on sheets, a/c was non-existent, tape and tacks in ceiling & wall left over from previous guest, tv never turned off (instead when off was pushed a gray screen of snow appeared). Dirty! dirty! dirty! Very loud - walls were paper thin. Hotel uses the "historic" badge to avoid repairs.

Cons: Security guard in parking lot (white guy / tattoos) who thinks he is a police officer takes his job way too seriously. Completely unprofessional, taking into consideration how much I paid for the room.

Cons: There was no hot water in the shower. I told the staff I was sick and needed my room right away and they didn't really seem to care.

Cons: I would only give 3 stars for cleanness. It's old cruise so you can't expect the bathroom to be modified or anything but seem to work sometimes, the shower and flusher was an issue in the room I stayed.

Cons: We had slew of ants in our room. My husband and I couldn't not leave fast enough the next day. I didn't want to shower or use the bathroom facility. It was dingy and it looked like it was not cleaned well. The bed was old and I think they didn't replace the pillow case. Didn't sleep well. The room was slanted to one side and I felt all the blood from my feet was rushing to my head. Everything needs to be updated. The price of hotel did not match the room or the ship. Very disappointing.

Cons: Extra fees. Not worth it. Dirty and dingy room.