The Racquet Club

Great to saty in a one bedroomed apartment. We have a toddler so we could put him to bed and then enjoy a nice meal in the living area.

When we arrived at 2.30pm we were told our room would not be available for another 20 minutes. Check in was described in our booking information as 2pm. We were told we could wait in the bar area but it would have been nice to have been offered a free drink or even some apology for waiting for our room. We were with a fractious small boy and we could have done without the added wait!!

Excellent service, good breakfast choice, reasonable bar drink prices, excellent location for a city shopping break, the bedrooms were spacious and clean with all 'mod cons'.

There was a birthday event in the main function room directly below our room, it was extremely loud. The music continued through until 12.00 midnight and the party finally ended at approx 1.00am. Although pre-warned about the function we had no idea we would feel we were part of it! We did eventually get some sleep after the event had finished but it did tarnish our overall experience with you, which was otherwise fab.

Coffee in the room was amazing, really excellent. Unusual furniture, great bedding. Posh toiletries, immaculate bathroom, loads of towels. Big room, large windows. Top notch breakfast. Superbly friendly staff. We had a lovely time, the hotel was quiet and relaxing and within walking distance of the nightspots. Will definitely book use this hotel again.

The attention to detail could have been better. Obvious thick dust over the picture frames. Kettle could only be used on the floor.