Kusatsu hotels

Pros: The staff were all super friendly and provided great service! The breakfast was excellent! The bed was comfortable!

Pros: - Staff was nice - Room was good

Cons: - The "view on the lake" is not really as described - There was cockroaches and insects in the onsen....

Pros: The room was very clean and comfortable. Delicious breakfast.

Cons: It is really cold to use the outdoor bath within the room during winter. You would have to shower at outdoor bath before dipping into tub.

Pros: Very authentic experience of traditional ryokan. Loved the bath in room and at the rooftop. Pretty interior, big room, yukata, tea. Interesting and cute town, very friendly personal, picked us up from station and brought us back, japanese breakfast

Cons: Limited english, except one receptionist, but it didnt hinder the communication:) the town a bit empty, not a lot of food choices or much to see but for one or two days enough:) Considering the building there is specific smell, but it didnt bother much. Price for the private bath is a bit much in my opinion but i still loved the experience. But In overall we had amazing stay!

Pros: The service was outstanding, the staff were very welcoming and always friendly. The food was delicious and the baths though only 2 public ones, were comfortable for soaking. The private pool in our room was superb for anyone not wanting to use the public baths.

Cons: Wasn't much to see or do close by. Only 2 public onsen pools for each sex, they are probably the same in design which is probably why they don't swap them around.

Pros: Dinner was great. Lots of variety and tasty dishes And room was great too, very authentic Japanese ryokan which is why we spent a bit extra on this one

Cons: Being rushed at our welcome drink, only sat down and had a sip before lady wanted to take us to room And wanted to have drink before dinner at 5.30 but got told we needed to go to dinner which we had booked for 6 Paying an onsen tax on check out that had not been explained to us Didn’t make it as a relaxing experience as hoped for. Felt always doing something wrong.

Pros: The quality of service in this smaller ryokan impressed me. We were slightly late and they sent someone in the street to look for us. We had a person assigned to us during our stay, and she made sure everything was perfect. We appreciated meeting the very cute and cuddly resident Shiba Inus. The room was lovely too. The food was great.

Cons: We were hoping for a scenic view of the lake. Our room did have a view of the lake, but not particularly scenic. We were hoping to find a nice lakefront area within walking distance from the hotel, but to no avail. The onsen facilities were great, however I wished there was a cold bath and a steam room in addition to the indoors + outdoors hotbaths.

Pros: great scenery, location

Pros: Very good room, big, clean, great view, great staff at check-in even she is a trainee (M. Sono).

Cons: The buffet in the morning is just so so comparing the the other hotels in Japan. No special points.

Pros: Superb view and nice environment

Cons: Just the restaurant is a bit crowded in the morning, need to get there earlier.

Pros: Very clean and nice view

Pros: Shuttle service was good. The room was great - spacious, comfortable beds, relaxing atmosphere and great view of the lake. Appreciated the hotel providing the baby bed free of charge.

Pros: Shuttle service between JR station and hotel. Room size when compared with other similar grade hotel.

Cons: Coffee cups should provide with sauce plates and spoons and I need more coffee !!

Pros: The room was clean and the view was nice. Highly recommended.

Pros: The location, cleanliness of the room and the panoramic view from my room

Pros: The lakeview is splendid and breakfast is really good. They also helped me to book a table at a restaurant in Otsu.

Cons: Outdoor onsen is not big.

Pros: The restaurants inside the hotel were all excellent! Four different restaurants inside the hotel and one had four different styles of cuisines for a total of seven excellent resturants!

Cons: You must get reservations, all restaurants always crowded.

Pros: Everything else. Nice large rooms. Excellent lake views. Japanese bath-house experience.

Cons: Pillows were too old and firm.

Pros: Hotel location was superb and our bedroom was spacious and extremely comfortable. It was very good value for money and the buffet breakfast provided options for all tastes. Shuttle service to and from railway station was very useful.

Pros: We loved our room so large for Japan. Great view of the lake and a fantastic breakfast. The indoor pool was a great bonus.

Cons: There really wasn't anything we didn't like. Just felt it would have been amazing with a bit of maintenance on the grounds.

Pros: The Spa at the hotel was amazing

Cons: The facilities are very simple. The price is too high for the value

Pros: We stayed for 2 weeks visiting family and had a good size room with seating area and a fridge. The room was very quiet with a huge comfortable bed - we slept very well! Staff were extremely polite, helpful and friendly ... and the huge buffet breakfast catered for all tastes. The bus to Ishiyama station was regular and a great bonus, although we also walked to Seta station.

Pros: Although a bit dated the hotel has very large and clean rooms, a generous breakfast and extremely friendly staff.

Cons: There is not much around so you need to take the shuttle bus and get a train to Otsu. The hotel offers a free shuttle once every hour.

Pros: Excellent location, and its a little europe right in the heart if Japan. The lake view is beautiful!

Pros: Classy hotel with dated decor. Very spacious room and excellent bathroom and layout. Very good choice of food for breakfast. The free Shuttle bus to Ishiyama Station was useful. Very good diner down the road called Joyful, next to Lawsons shop. Very good food and price.

Cons: We were down about 30 minutes before breakfast ended on the first morning and some of the food was only tepid. It should have been hotter. TV has no English speaking channels. Restaurants were pricey. Too far from Kyoto city centre but trains will get you there in 30 mins. Extra charges for gym, pool and spa, etc.

Pros: Location is very near to train station

Cons: Coffee not provided in room or lobby. Staff refused to issue 2nd room card

Pros: The proximity to the train station was very nice.

Cons: Walls were very thin, yelling kids next door the first night made it a challenge to sleep. If they wouldn't have left the next day we would have requested another room.

Pros: Room size was good. Breakfast was good.

Cons: Room seems a bit old and could do with new paint / wall paper. Bathroom small.

Pros: The room size was good

Pros: lake view

Cons: no heater all in the resort n no adjustment of temperature in the room.

Pros: 1. the room is slightly bigger then the ones in other cities. 2. all necessities are provided.

Cons: 1. the hotel is a bit old 2. is a bit expensive as there is no facility (such as laundry)

Pros: New type

Cons: There was noting shopping mall around the hotel.

Pros: The bed was comfortable. The room was clean and the view was interesting. I would stay there again.

Cons: The Pillows were not comfortable at all.

Pros: Reasonable price

Cons: Car park around is quite full.

Pros: Near Kyoto yet not in it

Cons: Space for unpacked gear

Pros: location

Cons: I was surprised because of the dirty pillow (many small black feather). Also, refrigerator has no water. Staff cannot speak English although Otsu is a city for travel.

Pros: The location

Cons: The water pot needs a stove to heat up water.

Pros: To me, it was just what I needed, so I could say it was perfect: excellent location if you're traveling by train (literally above the railway tracks, but no specific noise to disturbe my stay), large room (double), very clean, very friendly and thoughtful employees, tasty food for breakfast, lunch and dinner also available, I really felt I was on vacation on the overall. Also has easy access to convenience stores. I do recommend it.

Cons: No such thing, or maybe just the tiny fact that I could not use the bed lamp next to my bed, but it might be because I did not take the time to read through the instructions on the console and just used one of the more obvious other options which also had control from the console (it was literally a console).

Cons: Facility is old, esp. the kettle and washing room. The room size is rather big comparing Osaka and Kyoto. The location I originally assumed is good, cause it just locates JR Otsu station. The fact is quite different. The hotel is on the south side of JR, all the stores, coffee shops and traffic are on oppsite side. Unless we take JR and purchase JR ticket, we couldnot cross JR as there is no free link way, we managed to show the hotel key to JR staff after JR trip, we could grab cups of coffee and re-enter station, and use the tickets to exit JR to hotel, who design this! Or we had to walk another enroute outside the building and JR rails. It was rather cubersome particularly during snow fall nights.

Pros: The staff were very friendly and the dinner and breakfast were excellent. Inexpensive and very tasty. The hotel is 0 (zero) minutes from the south exit of the station, so there could not be a more convenient place. It is not new, but I felt very comfortable.

Cons: The bed side lamp didn’t have a bulb in it, so I could read in bed. There was a message in Japanese about the pulsating of the LED light, but there was no light bulb there.

Pros: The staff at the desk was very friendly and helpful.