Holiday Inn Resort Phi Phi Island

The staff is really friendly, even though most of them can't speak ANY English. The pools (3 of them) are amazing. Breakfast is delicious. The private beach is beautiful, even though the sea there is not the best for snorkeling.

1. We have booked the Coral Sea View studio, but we got the Room 628 which has partial sea - partial roof view. After spending one night there, we double-checked the photos of what we have booked and realized we have been kinda scammed, which felt a bit sad. After complaining, we got moved to 520, which was much better. The rooms are quite outdated though. Also please note that these rooms (sea view studios) are more expensive than Garden view bungalows, which we liked more once we have arrived at the place and saw them in person. Apart from the view, there is nothing spectacular about these rooms. They are quite far from everything, and for some of them, you have to climb many stairs or walk uphill. 2. What has really pissed me off is when we checked out, we have left our bags at the reception, and without any prior notice, our bags have been taken to the ferry which we will be taking later. One of the bags was a really small black leather bag, which was a bag where I kept my Macbook, an expensive camera and lenses, passport, credit card and cash. They got it back to me in 10 minutes after I complained, fortunately, nothing was missing and nothing was spoiled, but I still can't believe a hotel of this level would do such things to their guests. Since this happened just before we will be leaving the hotel, the staff were kinda angry because I have complained about it and they had to take it back, and we didn't hear even a simple "Goodbye" from them.