Best Western Knoxville Suites - Downtown
5317 Pratt Road, Knoxville, TN 37912-2706, United States
+1 865 687 9922From
R1 296
Cheapest
rate per night
7,8
Good
based on 271 reviews
About Best Western Knoxville Suites - Downtown
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
- FreebiesThis stay includes Wi-Fi, Breakfast, and Parking for free
Situated in Knoxville, this hotel is 1.2 mi (2 km) from Knoxville Expo Center and within 6 miles (10 km) of Knoxville Convention Center and University of Tennessee. World's Fair Park and Market Square are also within 6 miles (10 km).
Photos of Best Western Knoxville Suites - Downtown
Property safety measures
Best Western Knoxville Suites - Downtown has implemented the following measures:Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
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King rooms(R1 296 - R7 158)
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Amenities at Best Western Knoxville Suites - Downtown
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
Health and safety
- Daily housekeeping
- Physical distancing in dining areas
- Physical distancing rules
- First-aid kit
- Enhanced cleaning
- Hand sanitiser in guest accommodation and key areas
- Use of cleaning chemicals that are effective against coronavirus
- Guest accommodation is disinfected between stays
- Safe
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
Dining
- Breakfast included
- Microwave
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Roll-in shower
- Disabled access
- Lift
- No smoking
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Heating
- Air-conditioned
General
- Family rooms
- Sofa
- Telephone
- Storage available
Services and conveniences
- Business centre
- Safety deposit box
- Express check-out
- 24-hour front desk
Bathroom
- Bathtub
- Spa bath
- Hairdryer
Pool and spa
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Media and entertainment
- Cable or satellite TV
Bedroom
- Wardrobe or closet
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Best Western Knoxville Suites - Downtown
7,8
Based on 271 verified guest reviews
7,5Families
8,0Couples
8,3Solo
7,6Friends
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Pros:Breakfast did have hot waffles. Room was amazing lots of space. even a sink outside the main bathroom area. Big size mini fridge. Beds were high/tall and comfortable.
Cons:When we checked in there were 2 people a head of me and only 1 worker. She was extremely friendly and helpful yet also very efficient.
Pros:The rooms were nicer than I thought and there was a dresser to put my clothes in as well as a closet to hang stuff up in. The pool area with hot tub was nice too. Breakfast was good too.
Cons:Gym area was small and chlosterphobic. Could use a little more variety in breakfast options some days.
Pros:Beds were comfortable. Rooms included a fridge and mircowave (although it was too small to pop microwave popcorn...)
Cons:Advertised an indoor pool and hot tub - very disappointed in the pool area. It was tiny and fully of rowdy people. We kept going down to check and see if we could take a dip and it was always full. Had the pool been larger than a bathtub, perhaps more guests could have enjoyed it. I have a return stay booked for this weekend that I will be cancelling.
Pros:Right off I-75
Cons:Where to begin? It took a half hour to check-in, even though there were only 2 people in front of me. After the long wait I was greeted with "someone already checked-in under your name". I produced my drivers license and the receptionist joked "just kidding". All this in between talking to her boyfriend who was hanging out in the lobby and continued to do so for the entire evening. After going to the room we were greeted with holes in the walls and holes in the walls that had been haphazardly patched. Upon taking a shower I learned there was no screen in the drain. Just an open hole. The shower had ZERO water pressure. You had to put your head against the wall to get your hair wet because it was dribbling straight said down. The next morning for breakfast there was no chance at getting anything to eat. Apparently there was a large team of some sort that had the entire breakfast area occupied plus had over a dozen waiting to get in. The entire stay was a nightmare. Never again will I stay at a Best Western.
Pros:Room was very clean. Beds were very comfortable. Bathroom was clean.
Cons:Short and sweet. I was over charged for the room by $30. I will not be booking through Kayak anymore.
Cons:Needed better breakfast wasn't a big enough selection
Pros:Good location. Clean hotel. Good breakfast. Great rooms. Great staff. Will continue to use this hotel on every trip to Knoxville.
Cons:Minor issue! To get to the laundry room, you have to walk outside. Costs for washer and dryer are not clearly posted.
Pros:It was quiet, clean, comfortable, and convenient. Thank you for everything!
Pros:I liked the room size
Cons:I didn't like the hard bed. The bathroom was small. Tub would not drain. The desk attendant was hard to find.
Pros:The young man who checked us in the evening we arrived was quite informative, kind and helpful. I was very pleased with his pleasant and professional manner. Our room was very clean, decorated nicely and well-appointed. i would definitely stay here again.
Cons:Being gluten-intolerant, there wasn't much I was able to eat for breakfast.
Location
5317 Pratt Road, Knoxville, TN 37912-2706
What's nearby
- Knoxville Opera6.5 km
- Market Square6.9 km
- Knoxville Museum of Art7 km
- East Tennessee Historical Society7.2 km
- Tennessee Theatre7.2 km
- World's Fair Park7.2 km
- Knoxville Civic Auditorium and Coliseum7.4 km
- Knoxville Zoo7.4 km
- University of Tennessee7.4 km
- Clarence Brown Theatre7.6 km
- Haley Heritage Square7.6 km
- Mabry Hazen House7.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Knoxville Suites - Downtown
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Value for money | 8,0 |
|---|---|
Distance to city centre | 7,4 km |
Nearest airport | Knoxville McGhee Tyson |
Distance to airport | 23,1 km |