Karpacz hotels

Pros: First placewhere helped with bags &then shown through the hotel. Room nice & food good. Well placed for walks.

Cons: Dinner served very early,4-6!!

Pros: The dinner was extraordinary for the price- eat as much as you want for 30 pln. There are biliards inside the bar and a lot of facilities for kids in the backyard (hoorray for the tennis table!).

Pros: Everything. Very friendly staff. Good food and clean rooms.

Pros: Nice nice nice people staff good food

Pros: the location is virtually perfect. it is quite close to every important place in the town, and the service in the place was amazing with my family.

Cons: an elevator to the upper floors would have been convenient.

Pros: Staff very friendly and helpful

Cons: Lack of sitting room where we could relax in the evening.

Pros: Bed very comfortable

Cons: No kettle in room

Pros: The bedroom was spacious, bed very comfortable great view. The manager was extremely helpful had good English. I went as part of a group but would be happy to go as a single traveller. Next to the national park.

Cons: lack of kettle and soap.

Pros: The owners provided us with a very welcoming and helpful atmosphere. It was easy to get where we wanted to go and we really enjoyed our stay there.

Cons: Nothing about the hotel was displeasing. The overall restaurants were not that good, but this is something the hotel has no say in. I would return again to this hotel.

Pros: Extremely nice and serviceminded host. Very helpfull in any matters. Great quiet location, just above town.

Pros: Excellent breakfast spread! Room was large and comfortable. Great bathroom.

Cons: Tried to book a spa reservation and no one could help (I was told to call back multiple times, as the receptionists did not speak English).

Pros: Very good breakfast and dinner in the evening

Cons: No Air condition, no mini bar in room

Pros: Excellent staff, beautiful pool great breakfast

Pros: Lady on the main reception tried her best, she is a great in what she is doing and she is not missing the human touch. Rooms were clean and the cleaning lady was polite. Breakfast was OK.

Cons: Living in Poland for 3 years, the first time I faced intolerance and rudeness...was in spa at the hotel konradowka. Entered the spa territory together with my family, we heard an extremely loud discopolo music, spa was occupatied with ill-mannered drunk guys. They pissed all over the recreation teritiry. That was disgusting smell! When I asked a lady, working in the swimming pool what's going on, she answered that if I'm so demanding, she can clean it. But the biggest shock was a guy on the spa reception! When I asked him in polish to deal somehow with it, he unswered me only that's its not his business! Then he added that I do not use the polish words correctly and went away. He was talking in extremely rude way. To be fair, I have to add that other crew members were polite, I escaleted the situation and the lady on reception and the manager tried to save the situation in any possible way. I would advice the owners to pay attention to the most important in the hospitality business - to the people working in your hotel. You may offer the best location, prices and food and make that all with love...but if someone, like that guy I met in spa is representing you...all your input does not make sense - just the matter of time and he will destroy the business. He just betrayed your team and your trust. I have bad impressions about the hotel only because of him and the cleaning lady/ lifeguard in spa. My parents are visiting Poland for the first time, and I am extremely sad that they met those people shaming not only the hotel, but the entire country. I really hope you will resolve the case! Adding photos, what should be also fixed/improved.

Pros: In general our stay was great and would recommend for weekend relaxation. Delicious and rich breakfasts, large pool, very comfortable bed, very clean everywhere, good location, nice atmosphere.

Cons: We had massage for a couple De La Mer - it was rather average and wouldn't recommend it, especially with that price. Dinner was nothing special, could be better for that price, would recommend to go out. Jacuzzi could use some freshening.

Pros: The setting was serene, staff was helpful. Room was comfortable and roomy. Balcony was a nice touch.

Pros: We absolutely loved the view of the garden and the luxurious bedding. The breakfast and dinners were delicious, and we took lots of walks in the surrounding neighborhood and woods. It was just the R&R we needed.

Cons: I can't think of anything to single out for improvement. Every comfort was there.

Pros: beautiful garden and chill out zone

Pros: Friendly staff, relaxing massage, tasty breakfast (great cakes!) and dinner.

Cons: Pool is not very big - okay as long as only few people there but gets crowded quickly.

Pros: The facilities were fantastic, loved the Finnish sauna

Cons: Would of liked the some TV channels in English.

Pros: Extremely helpful staff, very good breakfast and overall great experience

Pros: great location, room with balcony, good breakfast, friendly staff.

Pros: Nothing special, hotel like lots of hotels of that kind

Cons: I asked to fix something, easy job, but there was no reaction from the staff

Pros: Good location as just few yards away from bus stop and Ski. Good facilities for hydrotherapy. Staff is really polite.

Cons: Room Amenities like Soap, Shampoo, shower Gel, Toothpaste kit was not provided. Don't want to say this but lift was damn slow.

Cons: the pool and the sauna are very dirty. The floors and the water especially.

Pros: very nice location close to hiking starts

Cons: nothing we didn’t like about the propriety if you are not polish you will be surprised in winter : in this nice mountain location you will see a lot of private heatings spreading thick smoke from bad coal and other burned stuff: you can really smell it and wonder how à wilderness city can afford to still allow these kind of facilities in 2018

Pros: Staff very helpful and plesant. Room was adquate sized. Bed was surprisingly comfortable. Shower was excellent. Didn't use the swimming pool, sauna or whirpool, but they looked very inviting. Breakfast was good.

Cons: When I arrived, my room was stiflingly hot. Even after opening both roof-windows, it didn't really cool down. No a/c or fan provided. Elevator was shut off for the night on 2nd night of stay, and wasn't on again when I was lugging luggage down on morning of departure.

Pros: Beautiful place for relaxing, skiing, walking. Not far from the center, ski near the ski slop. It was a pleasure to refresh in the sauna in the evening.

Pros: Hotel was amazing the food was nice

Cons: Hotel was amazing, but staff very rude and didn't listen to customers. I do not speak polish but my wife is polish. its a shame such a beautiful hotel is spoiled by staff. No one smiles the only staff who talk is the cleaners. This is the first and last time I will visit that hotel and I will make sure no one from my family and friends will visit this hotel, because how the staff have treated me and my family. Staff which working in the cocktail bar opposite reception on evening 31.07.19 the customer service was very poor including management , horrible, not helpful and very rude . The staff need more training and maners and need to treat customers that they are right not argue with them. Make sure that customers are happy and want to come back. In my opinion hotel staff have forgot who pays the wages if no custom no job.

Cons: Bar staff was so lazy...

Pros: great breakfasts, view, location, facilities, staff

Pros: Location

Cons: Reception Staff unprofessional and doesn’t know basic rules of customer care. Simple greetings on arrival and goodbye, “thank you for staying with us” “apology for waiting” etc doesn’t cost much but make a difference. Staff in the dining area doesn’t smile or show any emotions. The hotel facilities needs updating especially lighting as inside is very dark. Hotel director is saving on energy bills and requested to change bulbs to the lowest voltage. I would advise to take a torch if you are planning a visit. Food is OK but like for 4* Hotel should really improve, especially breakfast choice. The SPA and swimming area is very busy as hotel cater for a lot of guests and access for outside visitors is also allowed. Balconies luck privacy and light is switched off automatically at certain times. The ventilation system is noisy as brings conversation from other rooms. Decor is outdated and worn out in places. This was the worse 4* star hotel I have stayed in Poland and will never use this chain again.

Pros: Aquapark

Cons: We received very small corner room in the ground floor, there was no space for child bed. After short chat in the reception, they changed the room for the correct size. The waitress in the café don´t speak any foreign language. Receive wine list was very complicated, very little sort of wines. No smile and sometime rudness of personal.

Pros: Aquapark is definitely the strongest point of the hotel!

Cons: Unfriendly staff, very hight prices and old style interior.

Pros: nice place - good location, clean room. Friendly staff

Pros: Everything.

Pros: Everything was great in a hotel.I'm very satisfied also with special offer,I got. Hopefully,another day/night again!

Pros: All

Cons: Nothing

Cons: The breakfast was typically Polish, eggs and more eggs, and those terrible sausages. and not much else. My 3 kids didn't eat anything for breakfast. We suggested pancakes to the staff, but to no avail. The location was ok, but it was a 30 minute walk uphill to the town centre.

Cons: Noisy neighbourhood with screaming small kids and dog running all over the 1floor

Pros: Position, spacious and clean room, friendly owners

Cons: Minimal breakfast; nothing home made cooked (e.g. bacon & eggs, sausages, etc.

Pros: Flexibility of the staff, good location

Cons: No lift, no staff overnight

Pros: 5 min walk to the centre, spacious room, free parking, free wifi (ask at the reception what the network name and password is)

Pros: friendly stuff, nice breakfast, position, pet friendly

Cons: everything was good

Pros: friendly owners, strategic position, comfortable room

Cons: pillows...

Pros: It was absolutely amazing! The view, room, food, staff, we loved it there and we will be back for sure!!! My husband went cycling and said that route was great too! I highly recommend Dziki Potok anyone who wants to relax with nature view.

Pros: all the facilities were brilliant, excellent breakfast, full of choice. Restaurant evening menu was fab, food was gougers. View from my husbands room was a beautiful panorama, mine was a car park :) I would add a kids club in the evening, the play rooms are already there, but just to give the parents a little bit of break

Pros: Nice view and servicec: spa and pool for the kind

Pros: Pleasant and clean swimming pool. Additional activities for children.

Cons: Indoor playground is available only when the restaurant is open, 12 - 10pm.

Pros: Saunas and spa is in price. Good breakfast. Warm facilities and rooms.

Cons: Staff is very official. Receptionist doesn't speak foreign languages on the day of arrival, only Polish. There is noise from the nearest river when you open window in your room.

Pros: Location, spa, price including breakfast,

Cons: Only one electric socket to use for charging, room decor and furniture slightly dated

Pros: Everything was amazing and great. Service was excellent, food was great, room clear and conformable

Cons: N/ai

Pros: Great place to stay, very comfy bed and spacious room, with lovely view of Sniezka. Great choice of delicious food for breakfast,and staff was very polite to meet our need for a gluten free bread and pastry. There is about 15min walk to city centre, so still close to it,but hotel is located in nice and quiet area. We really enjoyed our stay there and would definitely recommend this place.

Cons: There could be more parking spaces for such a big hotel.

Pros: Big room. Comfortable bed. Best breakfast.

Cons: Not separated switch for light and ventilation in the bathroom.

Pros: The place looked very well looked after, clean and comfortable. The room actually comprised of two bedrooms, hall and a bathroom. We had a nice view over Sniezka mountain right from our balcony. Room and bathroom was clean and specious. Bed very comfortable. I really enjoyed the breakfast - tasty and plentiful.

Pros: Great views, helpful staff, central location (with steep walk to main street), good parking.

Cons: Apartment could have had more cooking accessories.

Pros: Check in was easy Service and staff was nice Room was wonderful, comfortable and clean and quiet Jacuzzi was nice, even had extra rooms for xbox and shooting pool Breakfast was full of good food

Cons: Bathroom could be cleaner for sure Door was not sound proof at all Bar closed at 10 Satuday evening Located at the bottom of the bottom of Karpacz so walking to town is UPhill

Pros: The facilities for the spa, the pool table. The opportunity to have an evening meal.

Cons: We were initially under the impression that they were advertising airport transport, but when we contacted them they informed us that this is not something that they provide. In addition to this, the hotel advertises that they have English speaking staff but when we arrived at the reception, the lady on the desk could barely explain to me where our room was. She asked me sign a contract and it was in Polish and I wasn't given an explanation of what it says either.