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Cinnamon Citadel Kandy
4 stars

Cinnamon Citadel Kandy

124, Srimath Kuda Ratwatte Mawatha, Kandy 20000, Sri Lanka
Kandy, Sri Lanka
See location+94 812 234 365
From
R1 290
Cheapest

rate per night

8,3
Very good
based on 1230 reviews
1 230 reviews
Room type
Provider
Nightly total
Superior room
R1 290
Double room
R2 523
Deluxe room
R2 567

Photos of Cinnamon Citadel Kandy

Overview

Rating
Hotel in Kandy with 2 restaurants and free valet parking Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Cinnamon Citadel Kandy offers 119 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Rating
8,3
Very good
Based on 1 230 verified guest reviews

Latest deals for Cinnamon Citadel Kandy

Mon 17/2
Tue 18/2
Deluxe room
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
Double room
1 double bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Cinnamon Citadel Kandy

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking
  • Business centre

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Conditioner

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Coffee machine

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Garden view
  • Interconnected room(s) available
  • Lockers
  • Mountain view
  • Storage available
  • River view
  • Fireplace
  • Seating area
  • Slippers
  • Telephone
  • Carpeted

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Things to do

  • Board games/puzzles
  • Darts
  • Evening entertainment
  • Table tennis
  • Water sport facilities (on site)
  • Hiking

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Kids' outdoor play equipment

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Pool and spa

  • Spa
  • Pool towels

Health and safety

  • Daily housekeeping
  • Safe

Workspace

  • Desk

Fitness

  • Fitness centre

Reviews of Cinnamon Citadel Kandy

8.3
Very good
1230 verified ratings
Wonderful
614
Very good
235
Good
174
Okay
79
Fair
53
Mediocre
32
Poor
43
Guests say
Guests generally appreciated the location of the hotel, highlighting lovely views, particularly by the river. They praised the friendly and helpful staff, as well as the delicious food offered, both at breakfast and dinner. However, there were notable complaints regarding the cleanliness of some rooms, with reports of tired bathroom facilities and unpleasant smells. Additionally, some guests felt the value for price was lacking, encountering issues such as delayed room allocations and contradictions in their booking experiences.
AI-generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness5 out of 10
Breakfast4 out of 10
Value for Price3.5 out of 10
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Location

124, Srimath Kuda Ratwatte Mawatha, Kandy 20000

What's nearby

  • Bahiravokanda Vihara Buddha Statue1.3 km
  • Trinity College1.6 km
  • Kandy Clock Tower1.8 km
  • Maha Vishnu Temple2.1 km
  • Asgiriya Stadium2.1 km
  • Sri Dalada Maligawa2.2 km
  • Udawattakele2.2 km
  • National Hospital - Kandy2.2 km
  • Natha Devale2.2 km
  • Wales Park2.2 km
  • Bogambara Stadium2.3 km
  • Temple Of The Tooth2.3 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Cinnamon Citadel Kandy

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Cinnamon Citadel Kandy

  • Where is Cinnamon Citadel Kandy located?

    Cinnamon Citadel Kandy is located at 124, Srimath Kuda Ratwatte Mawatha, 1,7 km from the centre of Kandy. Bahiravokanda Vihara Buddha Statue is the closest landmark to Cinnamon Citadel Kandy.

  • When is check-in time and check-out time at Cinnamon Citadel Kandy?

    Check-in time is 14:00 and check-out time is 12:00 at Cinnamon Citadel Kandy.

  • Does Cinnamon Citadel Kandy offer free Wi-Fi?

    Yes, Cinnamon Citadel Kandy offers free Wi-Fi.

  • Does Cinnamon Citadel Kandy offer free parking?

    Yes, Cinnamon Citadel Kandy offers free parking.

  • How far is Cinnamon Citadel Kandy from the airport?

    Cinnamon Citadel Kandy is 48,6 km from Hatton Castlereigh Reservoir. Cinnamon Citadel Kandy is 73,2 km from Sigiriya.

  • Does Cinnamon Citadel Kandy have a pool?

    Yes, Cinnamon Citadel Kandy has a pool on-site.

  • How does KAYAK find such great Cinnamon Citadel Kandy hotel deals?

    KAYAK scours the web for all room deals available at Cinnamon Citadel Kandy in Kandy and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Cinnamon Citadel Kandy and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Cinnamon Citadel Kandy.

See more FAQs

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