Pros: The beds were among the most comfortable I have ever slept in, even including my own at home. The breakfast buffet, with the vouchers for guests costing $12, was very good, and compared well in quality and price to the breakfasts offered by other restaurants in town. The dinner was also well done. Though a bus group had pulled in just before we walked in, we experienced no delay in service once we were seated. The Alberta beef Prime Rib was very good, and the cheesecake dessert among the better I have had.
Cons: For the cost, tThe room was tight in size, and there was no chair other than the desk chair, which couldn't be used without blocking the walking space between the bed farthest from the door, and the door itself, and the bathroom. Also, as Americans, I suppose we expect there to be air-conditioning available. As we learned, both at this hotel, another in Banff and at our relative's home in Calgary, we learned that, because the days that the temperature gets really hot are few in that part of Canada, AC is not a priority. People should be told at check-in about the AC situation. There is one small sign above the thermostat, which should be larger, explaining about the AC, but it's easy to miss. Also, our room had a problem with air circulation, as well as a noisy fan, which made it difficult to sleep.