Jasper hotels near Jasper-Yellowhead Museum and Archives

Cons: Poor training on staff's part regarding how to process a credit card charge for items sold in hotel store. They made several attempts to run my credit card twice which would have resulted in duplicate charges. Run one on credit card terminal and wanted to run it again on dedicated POS software. House keeping needs to do a more thorough job vacuuming in the corners. There was a thick layer of dust built up on the room edges where the vacuum would not clean it and nobody used and edge tool to remove it. I noticed it because of my allergy to dust was irritated in the room.

Cons: Food service

Cons: Nice and clean room, woken up a little early for me by some Reno’s. but overall good stay

Cons: Only one restaurant was open during the week

Cons: However, the restaurant staffs were one of the worst we've ever experienced. And the food was not good.

Cons: Staff and service could have been better. There were 3 of us to a room and after 3 days I had to track down the cleaning person to get more shampoo etc for our bathroom, as it was not replenished daily like at other Fairmont properties. The bathtub was tilted and did not have anti slip material , so we had to hang on to towel racks when showering. Junior suite lakeview room

Cons: Dinner at The Nook was mediocre at best. Caesar salad bland & too much bacon & croutons. Main course of braised ribs very tough.

Cons: The room was old. I noticed that I was in the older part of the hotel and being late to reserve the room, I should not complain. The front desk had already upgraded my room and I was happy to be at Fairmont.

Cons: Our cottage room ran out of hot water for showering. We had to wait between showers for the water to re heat.

Cons: Some people were really loud at night (3 AM)

Cons: Seasonal pricing

Cons: Breakfast selection on the cold buffet was limited, eg no healthy cereals. Waitress did not understand English.

Cons: Dated furniture and a little old.

Cons: There was very limited parking and that was unsettling. The hotel seemed to be cramped for space, but it was very nice.

Cons: For the cost, tThe room was tight in size, and there was no chair other than the desk chair, which couldn't be used without blocking the walking space between the bed farthest from the door, and the door itself, and the bathroom. Also, as Americans, I suppose we expect there to be air-conditioning available. As we learned, both at this hotel, another in Banff and at our relative's home in Calgary, we learned that, because the days that the temperature gets really hot are few in that part of Canada, AC is not a priority. People should be told at check-in about the AC situation. There is one small sign above the thermostat, which should be larger, explaining about the AC, but it's easy to miss. Also, our room had a problem with air circulation, as well as a noisy fan, which made it difficult to sleep.

Cons: The pillows too fat. The air con was loud. Walls very thin. The price was too high for the hotel, but no higher than other hotels.

Cons: The location is kind of far from the town center. It is pricey for an inn level room.

Cons: Not very clean, seen wrappers and things under The bed. Room and bathrooms were old and the renovation that were done were not done well. Looks like the tile in the bathroom was done someone who should not be doing tile. A lot of money for an old motel.

Cons: The tile floor around the pool and in the dressing room was very slippery. Believe the 4pm check-in. They do not have enough cleaners or they do not work enough hours. Also I asked for no service for my 3 night stay but when the "do not disturb" sign was taken from my door, the room was serviced. The AC had made the room quite cold at check-in. I turned it off and then only turned it on briefly one evening.