Jasper hotels near Jasper-Yellowhead Museum and Archives

Cons: Only one restaurant was open during the week

Cons: The room was old. I noticed that I was in the older part of the hotel and being late to reserve the room, I should not complain. The front desk had already upgraded my room and I was happy to be at Fairmont.

Cons: However, the restaurant staffs were one of the worst we've ever experienced. And the food was not good.

Cons: Dinner at The Nook was mediocre at best. Caesar salad bland & too much bacon & croutons. Main course of braised ribs very tough.

Cons: Staff and service could have been better. There were 3 of us to a room and after 3 days I had to track down the cleaning person to get more shampoo etc for our bathroom, as it was not replenished daily like at other Fairmont properties. The bathtub was tilted and did not have anti slip material , so we had to hang on to towel racks when showering. Junior suite lakeview room

Cons: Our cottage room ran out of hot water for showering. We had to wait between showers for the water to re heat.

Cons: Breakfast could have been bit better considering we paid $300/night. May be hot breakfast.

Cons: As above

Cons: nothing comes to mind

Cons: Breakfast selection on the cold buffet was limited, eg no healthy cereals. Waitress did not understand English.

Cons: For the cost, tThe room was tight in size, and there was no chair other than the desk chair, which couldn't be used without blocking the walking space between the bed farthest from the door, and the door itself, and the bathroom. Also, as Americans, I suppose we expect there to be air-conditioning available. As we learned, both at this hotel, another in Banff and at our relative's home in Calgary, we learned that, because the days that the temperature gets really hot are few in that part of Canada, AC is not a priority. People should be told at check-in about the AC situation. There is one small sign above the thermostat, which should be larger, explaining about the AC, but it's easy to miss. Also, our room had a problem with air circulation, as well as a noisy fan, which made it difficult to sleep.

Cons: Dated furniture and a little old.

Cons: There was very limited parking and that was unsettling. The hotel seemed to be cramped for space, but it was very nice.

Cons: The pillows too fat. The air con was loud. Walls very thin. The price was too high for the hotel, but no higher than other hotels.

Cons: The tile floor around the pool and in the dressing room was very slippery. Believe the 4pm check-in. They do not have enough cleaners or they do not work enough hours. Also I asked for no service for my 3 night stay but when the "do not disturb" sign was taken from my door, the room was serviced. The AC had made the room quite cold at check-in. I turned it off and then only turned it on briefly one evening.

Cons: The location is kind of far from the town center. It is pricey for an inn level room.

Cons: Not very clean, seen wrappers and things under The bed. Room and bathrooms were old and the renovation that were done were not done well. Looks like the tile in the bathroom was done someone who should not be doing tile. A lot of money for an old motel.

Cons: The Hottub was not open when it says it would be

Cons: I'd rather save the $320 and sleep in my car. Hotel doesn't have AC and our room was 26 degrees. This place needs a match.

Cons: Sauna not clean and 2 of the 3 hot tubs were lukewarm, but one hot tub good and hot! Great on a Sunday night but with bigger crowd would have been a problem

Cons: The lady at reception was not very accommodating, not rude but definitely not helpful. I don’t think she likes her job.

Cons: To start, our room was in the basement right next to the mechanic room. Not a "cozy vacation feel." Next, our room which was said to have 2 double beds and a pull out. It kind of did, if you include a twin pullout a pullout bed when they are always doubles. Finally, and the biggest complaint is that there was blood on my bed sheets! This is absolutely disgusting and unacceptable. We told the front desk about it and they offered a single apology and told us they would clean the room. Then, we were asked 3 more times where the stain was when it was plain as day. One of the times it was in the middle of our dinner that we were eating in their restaurant. Finally, when I was putting my baby to sleep in his crib (we brought) I noticed that the sheet was tucked in funny on my bed. I pulled it out and the bloody sheet was never changed! I was furious. After finishing putting my baby to bed I went to the front desk and told them what had happened. And at this point it was too late to come and change the sheets as my baby was asleep in the room. So I got to spend the night on a twin pullout bed for which I was paying $250 a night for. The next morning I spoke with the manager and she was hardly sympathetic. She said she hadn't had a chance to speak with housekeeping yet to hear their side of the story. THERE IS NO OTHER SIDE! There was blood on my sheets and it was never changed when they said they did change them! To top it all off, when we went back in the room after housekeeping that next day, I found a pill of some sort on the floor. What if my baby had found this?! I will NEVERbe staying at this hotel again. And unless you want to stay in a dirty hotel with staff who lies to you and are sneaky, I wouldn't stay here either!

Cons: It’s very very outdated and shows it’s age. Didn’t want to think about what was on that green ancient carpet

Cons: Very rude staff, kicked groups of people relaxing in the hot tub out early for no particular reason. Front desk was not courteous on checkout.

Cons: The wall sockets were too high in the room, prompting us to find a creative way of stacking the kettle in order to boil water. The walls were too thin, we could hear other guests talking, not shouting, in the adjacent rooms. There was also a weird dip in the floor of the hallway.

Cons: the rooms, hallways, lobby--all are dark and just seem like an old place that has been remodeled in bits and pieces. Also, the on-duty clerk failed to give our wake-up call on the morning we were to catch the train. He said he got to most of them, but he had been busy.

Cons: Was not happy about having to park down the street and around a corner because there was no parking when we returned to the hotel at 2am

Cons: Lack of microwave. Would be nice to have one. Noisy guests. This hotel mainly used by families and skiers which means more coming and going during the evening which comes with more noise. People are disrespectful and do not care about the other guests' rest.