They gave us an awfully small room with mainly just the bed. Don't trust the pictures you see online. Cleanliness standards were very low also staff is very rude.
3 stars
Tonquin Inn
Photos of Tonquin Inn
Overview
Tonquin Inn is situated in Jasper and is close to local attractions, such as Jasper Park Information Centre. It also provides a Jacuzzi, an indoor pool and a sauna.
This peaceful hotel offers laundry facilities, snow sports and a 24-hour reception. It is pet-friendly and has disabled parking for those with a car.
The hotel's rooms are comfortable and offer a kitchenette that is equipped with a refrigerator and a microwave. They all have a flat-screen TV, a private bathroom and tea and coffee making facilities.
Guests are able to unwind with a drink at Jasper Tonquin Inn's bar and dine on Greek style food in restaurant. For those preferring to dine out, the surrounding area offers a number of bars and restaurants serving a selection of different cuisines.
Jasper Airport is around a 15-minute car ride from Tonquin Inn and Jasper Railway Station is within walking distance. Tours and other travel arrangements can be organised at the tour desk.
Latest deals for Tonquin Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Tonquin Inn
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Kitchen
- Electric kettle
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Things to do
- Hiking
- Fishing
- Golf
- Canoeing
- Cycling
- Skiing
- Horse riding
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Allergy-free room
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Lockers
- Telephone
- Carpeted
- Storage available
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Sauna
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Dining
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Wake-up service
- Safety deposit box
- Key card access
- 24-hour front desk
Laundry
- Laundry facilities
- Iron and ironing board
- Tumble dryer
Bedroom
- Alarm clock
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Child pool
- Kids meals
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Fitness
- Fitness centre
Reviews of Tonquin Inn
7.7
Good
3112 verified ratings
Wonderful
712
Very good
560
Good
743
Okay
377
Fair
336
Mediocre
165
Poor
219
Summary of reviews
Guests say
Guests generally appreciate the good location of the hotel and some positive aspects like the free upgrades and excellent restaurant food. However, many reviews highlight significant concerns regarding cleanliness, parking issues, and some negative interactions with staff. The hotel is noted for its family-friendly amenities, but guests have reported various inconveniences that detract from their overall experience.AI-generated from customer reviews
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Score by provider
7.8 out of 10
175 reviews
7.9 out of 10
3 reviews
7.6 out of 10
9 reviews
All reviews
Pros (+) There was no breakfast
Pros (+) Was in jasper
Cons (-) Not very clean, seen wrappers and things under The bed. Room and bathrooms were old and the renovation that were done were not done well. Looks like the tile in the bathroom was done someone who should not be doing tile. A lot of money for an old motel.
Pros (+) Tonquin inn is okay. The beds are comfy and the room is a good size but a facelift is needed to freshen up everything. Pricing is probably a little expensive with no breakfast inclusions. Staff at reception were quite young and not very engaging.
Cons (-) Dated furniture and a little old.
Pros (+) Nice staff and rooms very cleen. Good bed.
Cons (-) The pillows too fat. The air con was loud. Walls very thin. The price was too high for the hotel, but no higher than other hotels.
Pros (+) Comfortable, clean room, conveniently located, good value.
Cons (-) Breakfast selection on the cold buffet was limited, eg no healthy cereals. Waitress did not understand English.
Pros (+) Kids loved the pool facilities. We had 2 adults and 2 young children in one room. Rooms were small and cramped, but fine for sleeping. Well overdue for an update/renovation and not ANOTHER coat of paint over the old!
Pros (+) We were given an upgrade which was a nice surprise and the room was beautifully done. It was clean and the hotel had a great location with its proximity to town.
Cons (-) There was very limited parking and that was unsettling. The hotel seemed to be cramped for space, but it was very nice.
Pros (+) The pool was larger than at many places in this price range. The hours were OK but an earlier opening than 9am would have been good esp. on my last day. The bathroom was huge and would have accommodated a wheel chair. A recycle bin was a welcome sign.
Cons (-) The tile floor around the pool and in the dressing room was very slippery. Believe the 4pm check-in. They do not have enough cleaners or they do not work enough hours. Also I asked for no service for my 3 night stay but when the "do not disturb" sign was taken from my door, the room was serviced. The AC had made the room quite cold at check-in. I turned it off and then only turned it on briefly on...
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Location
100 Juniper Avenue, Jasper, AB
What's nearby
- Jasper Park Information Centre1 km
- Jasper Skytram4.9 km
- Signal Mountain8.1 km
- Pyramid Mountain8.6 km
- Marmot Basin Peak10.2 km
- Mount Edith Cavell24.3 km
- Athabasca Falls27.8 km
- Sunwapta Falls49 km
- Mount Morden Long63.1 km
- Mount Mitchell66.1 km
- Mount Palmer70.3 km
- Thorington Tower70.4 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Tonquin Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 7,6 |
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Distance to city centre | 0,8 km |