Element Dallas Fort Worth Airport North

The rooms are nice. The beds are very comfortable.

I came here for electric car charger. I drive a Tesla. No one knew how to use it and it was a big mess. I never got to use it the entire time I was there. While the staff was very nice about it and I could tell they were doing their best to address the problem, it was just a huge training issue. Even the supervisor was clueless on how to use the one and only charger they have. They are doing construction and the hallway smelled, however they did move us with no trouble.

The hotel in and of itself is nice, pretty and the staff is friendly.

Where do I begin? If a hotel is being remodeled, I think it's an important detail to give potential customers. I'm in room 420 and when I arrived I could smell the strong chemical smell of paint. I decided to just deal with it because I was exhausted, only needed a place for the night and I'd be back on the road in the morning. Big mistake! During the night as the A/C kicked on and off the smell got stronger and worse, so I'm not sure if it was paint that I was smelling or some sort of HVAC cleaner. It's just a little ironic that a hotel claiming to be environmentally friendly would be covered in this horrendous chemical smell. Additionally, the mini fridge cycles at night so if noise is your thing, you'll have plenty of it. Now let's address the sights. The heat detector in the room flashes BRIGHT green. I work for a fire detention company, trust me I know you can get them without these obnoxious flashing lights. I would imagine the smell issue is temporary and I promise you won't find complaints from me on any rating sites, this was just more than I could take. Maybe it's exhaustion, I dunno. My advice? Call them and make sure they're done with the chemicals before you book.