Viola Hotel

29 Thu Khoa Huan, Ben Thanh Ward, District 1, Ho Chi Minh City 700000, Vietnam
+84 904 479 366

Cheapest
rate per night

8,0

Excellent
based on 222 reviews
Viola Hotel - Ho Chi Minh City, Vietnam
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Check-out
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+84 904 479 366

Good to know

Distance to city centre 1,4 km
Location rating 9,5
Nearest airport Ho Chi Minh City
Distance to airport 6,5 km

Rooms

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Reviews

Pros

Cons

Traveller rating

41
23
4
1
0

Time of year

Traveller type

Show reviews that mention

+
beds comfortable in 7 reviews
ben thant in 22 reviews
chi minh in 9 reviews
comfortable and rooms in 11 reviews
good breakfast in 28 reviews
halal food in 12 reviews
hotel is located in 15 reviews
lift very slow in 9 reviews
located near downtown in 20 reviews
nice location in 42 reviews
staff were friendly in 40 reviews
thant market in 28 reviews
value for money in 13 reviews
  • Good
    Aug 2019
    7,9

    Location was perfect! Street food market directly opposite the hotel and a minutes walk to Ben Thanh market

  • Okay
    Aug 2019
    5,8

    Good location in walking distance of Ben Thanh market and malls. Helpful and friendly staff at reception.

    Hotel needs refurbishing, paint and general cleaning, photos which were probably taken when still new. The catch of the window in our room was broken and it couldn’t be closed properly so it was noisy from the main street. I’d give breakfast 3 out of 10, eggs and toast were ok. Housekeeping didn’t do much, used cups weren’t replaced, neither shampoo replaced. Overall I’d say...you get what you pay for!

  • Excellent
    Aug 2019
    9,6

    Location was excellent. Ben Than market is really near, also has a food pub in front with lots of choices. Near most of the heritage structures too. Bus 109 and 152 from the airport stops nearby as well. Staff were very helpful too!

    Elevator can be a bit slow. water heater has a very fine line between polar ice and gates of hell.

  • Good
    Jul 2019
    7,9

    Love the breakfast

    Everything ok

  • Okay
    Jul 2019
    4,2

    I felt disappointed.

    So at the beginning everything was very good, they prepared a cake and bed with flowers upon my request and that made us overlook anything wrong in the room. ( Worn out room and extremely poor breakfast, served in the kitchen!!) At the check out the maid came with the bed sheet with a stain on it and everything changed. They talked to us in a very bad manner and when we told them the stain was from the petals of the flower and it could happen since the petals were originally put on the bed by them! they told us to wait and they started an act: The maid just rinsed the sheet and came back saying that it will not be removed. The receptionist said we have to pay 15 $ for the sheet and replied that it was impossible that the petal would cause the stain. I t all became worse when the owner came and told us that she is angry with us and she kept saying that we will pay and she doesn't care if we write a review on trip advisor or BOOKING. The act continued when the guy from the laundry service came and we were kept from talking to him or addressing him!!! and they all talled to him in Vietnamese then he left. We wanted to get everything over with and my husband offered to take the sheet himself to a dry cleaners near by and the Owner said that in that case I'd have to stay ( as Captive!!) and not go with him!! Even though we would have left our luggage there!!! We paid the 15$ and we felt exploited and the way they all treated us was extremely rude and unprofessional. This hotel deserves to be closed and I don't recommend anyone to stay there.

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About

Overview

Viola Hotel is conveniently located in the heart of Ho Chi Minh City Centre. It takes only 20 minutes drive from Tan Son Nhat International Airport. You can reach the most popular tourist attractions, shopping centers, government offices with a 3 or 9 minutes walk: Independence Palace, Ben Thanh Market, Ben Thanh Street Food, Notre Dame Cathedral, Saigon Opera House and Museums, etc.

With such an ideal location, this 9-floor property featuring 21 stunning rooms and suites comes equipped with modern facilities and professional staff - a remarkable choice to captivate vistas of Ho Chi Minh City - Pearl of the Orient.

Viola Hotel

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,0 Excellent

based on 222 reviews

9,5

Location

8,4

Service

2,8

Comfort

2,2

WiFi

Things to know

  • Great shopping
  • Friendly service
  • Good restaurants & bars in the area

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Free Wi-Fi
Car hire
Cable or satellite TV
Airport Shuttle (Surcharge)
Free Internet
Train station shuttle
Concierge service
Laundry service
Room service
Bicycle hire
No smoking
Restaurant
Express check out
Air-conditioned
24-hour front desk
Safe
Pets not allowed
Storage available
Linens
Towels
Hot tub

Photos

Viola Hotel - Ho Chi Minh City - Bedroom All photos (9)
Viola Hotel - Ho Chi Minh City - Bedroom Bedroom (5)
Viola Hotel - Ho Chi Minh City - Front desk Front desk (2)
Viola Hotel - Ho Chi Minh City - Lobby Lobby (1)

Location

Most popular landmarks

  • Mariamman Temple 247 m
  • Cho Ben Thanh 284 m
  • Presidential Palace 345 m
  • Cong vien Tao Dan 0,5 km
  • Golden Dragon Water Puppet Theatre 0,5 km
  • Bao tang My thuat thanh pho Ho Chi Minh 0,6 km

Getting around

Ho Chi Minh City 6,5 km
Svay Rieng 103,1 km

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