Book Hertz hire cars in Walnut Creek

Walnut Creek, CA, United States
Sep 29 — Oct 6
Walnut Creek, CA, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Walnut Creek

Overall rating7.3 GoodBased on 31 reviews
Cleanliness
7.8
Comfort
8.0
Overall
7.0
Pick-up/Drop-off
6.5
Value for money
7.3

Recent reviews

Traveller rating
3
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Find reviews that mention:
2.0
DissappointedCons:I arrived for pick up only to learn the office closed at the time of the prepaid reservation. How can a reservation be approved for a time when they are not available and no mention is made when the money is charged??? The rep was incredibly short and provided no assistance. Though the office was open and the computers still one, she stated that her system was down and I was late for my vehicle pick up. I requested to pick up the car on their next business day and she stated the reservation was lost. All about business and taking your money. No concern for the mistake made on their end for allowing the reservation and making no correction/mention when the money was charged. There were 3 other customers there receiving support, but somehow while my car should've been ready for pick up, I was denied. Will never rent from Hertz again.Reviewed Apr 3 2018
review fromkayak
10.0
Pros:Amazing and fast service. Ford car was very clean and safe! Patti was incredible!Reviewed Jan 29 2021
review fromkayak
5.6
Non-working hertz supportPros:The car itself was fine; only minor things: I expected that full-size car in the US would have had navigation, parking assistant and climate control, but it had only AC and B/W screen.Cons:There was a big misunderstanding with Hertz support. From their rental terms & conditions it is said that in California Hertz will provide statutory minimum liability insurance for international customers, but at the counter and 6-7 different people in support couldn't help me with that. I didn't understand the difference between the minimum insurance and LIS (liability insurance supplement) and I was really disappointed that they could not provide me the promised insurance. I thought I didn't have insurance at all, tried to buy it from third-party insurance companies (with no success), called American friends for help etc. It seems like their support cannot work with non-typical cases. In the end, it went fine (thankfully, I didn't need insurance), but for few days I was really angry and dissatisfied and didn't know what to do.Reviewed Mar 11 2018
review fromkayak
10.0
Pros:Amazing staff (especially Patty). New and safe car helped get me to my Doctor appointments. Easy return. Great value!!Reviewed Dec 16 2020
review fromkayak
2.0
"Didn't have a vehicle ready"Pros:Nothing. They were terrible.Cons:I made my car reservation 3 months in advance with Hertz. The day before my pick-up day, Hertz called to say they didn't have a car ready. How do you not have a vehicle ready when I made my reservation SO far in advance? They called me again the morning of my pickup day because the car was still not ready. I ended up frantically calling other local car rental agencies and Enterprise came to my rescue. Not only did they have a car for me but I was offered a ride from home. I cancelled my reservation with Hertz and will NEVER give them my business again. #teamenterpriseReviewed Sep 20 2017
review fromkayak
5.2
Plan on waiting with HertzPros:The car worked just fine once I got it.Cons:I had to wait nearly an hour for them to get my car ready. this was because the car wasn't clean and the gas tank was empty. I was one of only three customers during that hour. I've never waited so long for a car before. And I have been renting cars 5 -6 times a year for the past 30 years.Reviewed Mar 1 2017
review fromkayak
4.0
not friendlyPros:location worked for what i neededCons:the person supervising was not super clear or helpful with me and was defensive, blaming me for the car not being ready at 1:30 when my reservation was at 12:30! the car was smaller than what i had expected (and confirmed on phone) i had a screen grab of a chat i showed saying i didn't order a subcompact yet i got a yaris which i think is a subcompact. she said i would need to pay more to upgrade to bigger car the car had a problem when turning the wheels that made a noise, was hard to accelerate entering freeways and the tire sensor light went on early yesterday am when i was in the middle of nowhere on my way back to return the car. i did not cause any of theses problems - i only drove it back and forth for a local visit and did not put more than 100 miles on car and was in paved roads...Reviewed Sep 18 2017
review fromkayak
8.0
Pros:Friendly staff and drop off was very easyReviewed May 14 2019
review fromkayak
8.0
Fast and EasyPros:Car was booked and ready at the price quoted by kayakCons:Lost damage waiver was 11.00 at the counter instead of 9.00Reviewed Jan 7 2017
review fromkayak
9.6
HertzPros:Helpful staff at location. Car was great & got good mileageReviewed Oct 5 2017
review fromkayak
8.0
Good ServicePros:Nice customer service, timely attention, overall good experience. Car was cleaned on premise.Reviewed Jan 2 2017
review fromkayak
10.0
Great servicePros:Was all good and very well explainedCons:N/AReviewed Mar 23 2018
review fromkayak

Where can I find Hertz hire cars in Walnut Creek?

2266 North Main Street, Hertz car hires

Address

2266 North Main Street

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00

Phone

+1 925 280 2827

Good to know

Most popular location

2266 North Main Street

Most popular car type

Intermediate

Top tips for hiring a car from Hertz in Walnut Creek

  • Intermediate car hires from Hertz in Walnut Creek are around 59% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Walnut Creek

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Hertz in Walnut Creek.

  • Hertz has 1 car hire location in Walnut Creek. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes