Book Hertz hire cars in Sterling Heights

Reviews for Hertz in Sterling Heights

Recent reviews

Traveller rating

Wonderful

2

Very Good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

2

2.0

Customer service agent was rude unpleasant trying to force me to buy car insurance from him vehicle had mechanical issues muffler was broken car was dirtyReviewed May 8 2023

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6.0

Staff members were really great and very helpful. The rental office, however, was filthy and so was the vehicle. Waited for 20 min at pickup for the car to be cleaned, but still had to Lysol wipe sticky grime off of every surface before driving it. Still, a solid vehicle that did what we needed it to do for a weekend road trip.Reviewed May 31 2022

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10.0

Excellent customer service and car choice was very nice!Reviewed Oct 16 2021

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1.9

The Rental Car Agency was not open at my scheduled time. You kayak cannot sync with them whether they are available or not. Such a waste of my time. Never make a car reservation from Kayak again. No proper information at all. First try to get updates if the location is open on the selected timings.Reviewed Jul 25 2021

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10.0

Cons:Nothing at all, customer Service was excellent and recommend them. I will be using them All the time when we're traveling again. Hertz and Customer Service make things happen. Thank you again Hertz Car Rental and Thank you too Hertz Representative.Reviewed May 24 2021

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6.0

Good but promises were not keptPros:Very clean car good valueCons:Promised Sirrus/XM radio but did not get it. Hertz did not explain how things worked, lights, radio, media center, or wiper blades.Reviewed Apr 10 2018

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3.6

Cons:Prepaid in full but wasn’t loaned the vehicle because I didn’t bring the credit card.Reviewed Apr 8 2018

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2.0

Did not have the car I reserved. Had to go elsewhere.Pros:I can't think of anything good to say about the experience. Even getting a refund was a small hassle. The whole experience was like a bad version of a Seinfeld episode.Cons:I paid a premium for an upgraded SUV and they tried to give me something that was 50% smaller. The cars exterior and interior was filthy. It looked like the previous renter had been transporting their shedding pets as the seats were already stowed when the sales rep tried to talk me into taking it. Actually, he was quite apathetic about the whole situation and gave me a toll free number to call and cancel myself since I booked through Kayak.Reviewed Jul 1 2017

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10.0

Pros:Location and serviceReviewed Jun 2 2017

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2.0

Location didn't existCons:I reserved a car, and when I showed up to the location on my reservation, it was a building that was still under construction. It took me an hour to get to an open Hertz, where they were able to pull up my reservation and honor it.Reviewed Mar 25 2017

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• 4,0 /10Budget Hire Cars at Sterling Heights

• What is the most popular car hire from Hertz in Sterling Heights?

  Standard (Class Commercial Truck or similar) is the most frequently booked car hire type from Hertz in Sterling Heights.

• How many car hire locations does Hertz have in Sterling Heights?

  Hertz has 2 hire locations in Sterling Heights. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Detroit Metropolitan Wayne County airport (DTW)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?

  Yes