Pick-up location | Sterling Heights |
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Car types | |
Hire locations | 6 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
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Passenger van |
SUV |
Commercial |
Pick-up truck |
2 locations in Sterling Heights
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Reviews
10,0 Wonderful
Jul 2020
Pros:
Yes, the employee even waited 15 minutes longer to close so I could return car on specified day.10,0 Wonderful
Jun 2020
Pros:
Staff is very friendly and helpful. Service is very professional. I would definitely rent from them again and refer them to friends and family.10,0 Wonderful
Nov 2019
Pros:
it was very easy and fast. Tom was greatCons:
nothing2 locations in Sterling Heights
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10,0 Wonderful
Sep 2022
4,4 Mediocre
Oct 2020
Pros:
Frankie the representative that correct the millions of issues I had was awesome.Cons:
Everything.. the shaking suv that was given to us, the being transferred 9times and unable to find my information after I already picked up the car, the CSR Lynn or Laura representative at the Airport in Tennessee. I was placed in line again after waiting for 30mins, placed on hold and hung up on.10,0 Wonderful
Jun 2019
Pros:
Staff was very friendly and helpful.Cons:
Every thing was perfect10,0 Wonderful
May 2018
Pros:
The fast, convenient and efficient service10,0 Wonderful
May 2017
Pros:
The staff was very nice.5,6 Fair
Feb 2017
Pros:
Friendly staff.Cons:
The car was dirty inside. Was not vacuumed on the seats or floor. Driver's seat had dried food on it. Gauges and controls were dusty.2 locations in Sterling Heights
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10,0 Wonderful
May 2021
Cons:
Nothing at all, customer Service was excellent and recommend them. I will be using them All the time when we're traveling again. Hertz and Customer Service make things happen. Thank you again Hertz Car Rental and Thank you too Hertz Representative.6,0 Okay
Apr 2018
Pros:
Very clean car good valueCons:
Promised Sirrus/XM radio but did not get it. Hertz did not explain how things worked, lights, radio, media center, or wiper blades.3,6 Poor
Apr 2018
Cons:
Prepaid in full but wasn’t loaned the vehicle because I didn’t bring the credit card.2,0 Poor
Jul 2017
Pros:
I can't think of anything good to say about the experience. Even getting a refund was a small hassle. The whole experience was like a bad version of a Seinfeld episode.Cons:
I paid a premium for an upgraded SUV and they tried to give me something that was 50% smaller. The cars exterior and interior was filthy. It looked like the previous renter had been transporting their shedding pets as the seats were already stowed when the sales rep tried to talk me into taking it. Actually, he was quite apathetic about the whole situation and gave me a toll free number to call and cancel myself since I booked through Kayak.10,0 Wonderful
Jun 2017
Pros:
Location and service2,0 Poor
Mar 2017
Cons:
I reserved a car, and when I showed up to the location on my reservation, it was a building that was still under construction. It took me an hour to get to an open Hertz, where they were able to pull up my reservation and honor it.2 locations in Sterling Heights
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10,0 Wonderful
Dec 2017
Pros:
The rented Malibu was great. It has all what it takes to ride in cold weather with pleasure. Never thought of buying of home made car, but riding in it, totally changed my mind, as I’m a Toyota made addicts. So, my next buy surely is going to be Chevy/GM.Cons:
Everything went on fine, expect that discount was denied upon returning the car with far more gasoline than picked up level.10,0 Wonderful
May 2017
Pros:
THEY UPGRADED ME FROM ,A SMALL CAR TO A MINIVAN AT NO EXTRA CHARGE,HAD TO RENT FOR AN EXTRA DAY WAS VERY SIMPLE ONE PHONE CALL. Also employees were great.Cons:
Nothing.One location in Sterling Heights
Most popular car type | Standard |
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