Guest reviews
Overall rating
7,4
Good
Based on 3 839 reviews
Cleanliness
7,5
Comfort
8,5
Pickup/dropoff
7,6
Value for money
7,3
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
-
4,0
Pros: Should of known from the beginning that it was bad when I showed up and had to wait two hours for my rental, because they forgot to get the oil change done before I got there. Then after inspecting the car and she tells me everything is good and I don’t owe anything, the next day get billed 300 more
Cons: Be honest with people. I will never use hertz again!!!!!
review from
-
9,6
Pros: The car I had reserved wasn't ready when I arrived at the location. The agent had already assigned another car to me that was an upgrade.
review from
-
10,0
Reservation was easy!
Pros: Great price and awesome customer service
Cons: Price & customer service
review from
-
2,0
Awful
Cons: Hertz gave away a vehicle I reserved because I was a few minutes late. I was unable to find another vehicle for my family vacation by the time of departure and was forced to drive one of our own vehicles because all other rental car places honored the fact there cars were all reserved.
review from
-
6,0
Frustration
Pros: It was what to be expected ,
Cons: No one answered the phone ever Always a agent with no professionalism Long wait in office
review from
-
10,0
Pros: Despite being late after being lost, SPECIAL THANKS to Mike (valet) and Lavaughn who helped me to the airport on time.Thanks for offering valet services,
review from
-
9,6
Pros: The car I had reserved wasn't ready when I arrived at the location. The agent had already assigned another car to me that was an upgrade.
review from
-
10,0
Reservation was easy!
Pros: Great price and awesome customer service
Cons: Price & customer service
review from
-
10,0
Pros: Despite being late after being lost, SPECIAL THANKS to Mike (valet) and Lavaughn who helped me to the airport on time.Thanks for offering valet services,
review from
-
4,0
Pros: Should of known from the beginning that it was bad when I showed up and had to wait two hours for my rental, because they forgot to get the oil change done before I got there. Then after inspecting the car and she tells me everything is good and I don’t owe anything, the next day get billed 300 more
Cons: Be honest with people. I will never use hertz again!!!!!
review from
-
2,0
Awful
Cons: Hertz gave away a vehicle I reserved because I was a few minutes late. I was unable to find another vehicle for my family vacation by the time of departure and was forced to drive one of our own vehicles because all other rental car places honored the fact there cars were all reserved.
review from
-
6,0
Frustration
Pros: It was what to be expected ,
Cons: No one answered the phone ever Always a agent with no professionalism Long wait in office
review from
Where can I find Hertz hire cars in Snellville?
3541 Stone Mtn Hwy 78 Ste# 8, Hertz car hire
Address
3541 Stone Mtn Hwy 78 Ste# 8Phone
+1 770 982 0844FAQs about hiring a car from Hertz in Snellville
How many car hire locations does Hertz have in Snellville?
Hertz has 1 car hire location in Snellville. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Hartsfield-Jackson Airport (ATL)?
Yes
Does Hertz offer shuttle or airport pick-up services from Hartsfield-Jackson Airport (ATL)?
Yes