Book Hertz hire cars in Redding

Redding, CA, United States
Oct 5 — Oct 12
Redding, CA, United States
Tue 5/10
Noon
Tue 12/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Redding

Overall rating7.5 GoodBased on 21 reviews
Cleanliness
7.8
Comfort
7.8
Overall
7.5
Pick-up/Drop-off
7.5
Value for money
6.8

Recent reviews

Traveller rating
6
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Find reviews that mention:
9.2
Pros:The manager was exceptional and was extremely helpful and very pleasant to work withReviewed Aug 11 2020
review fromkayak
2.0
Worst experience ever!Pros:Terrible terrible service. I reserved a specific vehicle at a specific pickup location and made plans based on that location and timetable. I was contacted 2.5 hours prior to my confirmed pickup time (7:30 am) and left a brief message to call back. Around 8:15 am I contacted the rental office only to be told the car that I had reserved 24 hours earlier was not available and there was nothing they could do for me. I insisted that they figure it out for me and after some persistence on my part the person who had left the message and been my only contact said he would transfer the reservation to a not so near by airport location. I was not happy about it, I asked if he could have the vehicle transferred to his location since I picked that location based on travel time and picked lodging due to proximity to that location. The associate rather unhelpfully declared that was the best that could be done, regardless of any confirmation #. I arrive at the airport pickup location only to be turned away almost instantly. 1. You MUST have a ROUND trip ticket to present at airport pickup locations in order to pickup a rental ( Even if you fly one way, each way, which is cheaper! A one way ticket isn't enough) Why was I not made aware of this by the associate at the time of the transfer??? 2. You NOW ( as of Jan 1st I was told) must have a valid major credit card in order to rent at certain AIRPORT rental locations! Usually this wouldn't be a problem, but my replacement did not reach me before I left home. I had used a debit card before and knew a credit card was always preferred but was confident it was a non issue due to experience. How wrong I was!!! Sure at the non-airport originally chosen location a debit card would have been just fine. That part was clearly explained to me by the lady at the counter at the airport location, she empathized but said she could do nothing. I asked for the manager and the eyes of the gentleman one register down lifted in my direction, he reiterated shaking his head and stating there was nothing that could be done, while tossing me a piece of paper with non- airport pickup locations and a customer service number to contact. If only everything in life was that easy, just shrug and throw your hands up. It's not their problem was the consensus, it was mine. Company values, customer service quality , and "guarantees" don't mean what they once did. I would like an explanation, however I won't get my hopes up, it's already been made clear that no one cares.Cons:Terrible terrible service. I reserved a specific vehicle at a specific pickup location and made plans based on that location and timetable. I was contacted 2.5 hours prior to my confirmed pickup time (7:30 am) and left a brief message to call back. Around 8:15 am I contacted the rental office only to be told the car that I had reserved 24 hours earlier was not available and there was nothing they could do for me. I insisted that they figure it out for me and after some persistence on my part the person who had left the message and been my only contact said he would transfer the reservation to a not so near by airport location. I was not happy about it, I asked if he could have the vehicle transferred to his location since I picked that location based on travel time and picked lodging due to proximity to that location. The associate rather unhelpfully declared that was the best that could be done, regardless of any confirmation #. I arrive at the airport pickup location only to be turned away almost instantly. 1. You MUST have a ROUND trip ticket to present at airport pickup locations in order to pickup a rental ( Even if you fly one way, each way, which is cheaper! A one way ticket isn't enough) Why was I not made aware of this by the associate at the time of the transfer??? 2. You NOW ( as of Jan 1st I was told) must have a valid major credit card in order to rent at certain AIRPORT rental locations! Usually this wouldn't be a problem, but my replacement did not reach me before I left home. I had used a debit card before and knew a credit card was always preferred but was confident it was a non issue due to experience. How wrong I was!!! Sure at the non-airport originally chosen location a debit card would have been just fine. That part was clearly explained to me by the lady at the counter at the airport location, she empathized but said she could do nothing. I asked for the manager and the eyes of the gentleman one register down lifted in my direction, he reiterated shaking his head and stating there was nothing that could be done, while tossing me a piece of paper with non- airport pickup locations and a customer service number to contact. If only everything in life was that easy, just shrug and throw your hands up. It's not their problem was the consensus, it was mine. Company values, customer service quality , and "guarantees" don't mean what they once did. I would like an explanation, however I won't get my hopes up, it's already been made clear that no one cares.Reviewed Jan 20 2017
review fromkayak
8.0
Hard to findPros:The car was a pleasure to drive, was very clean, and I liked the weekly rate option, as well as unlimited milesCons:The pickup was difficult to find, because all of the signs lead you to a parking lot with no one in it. The address for the pick-up location led me to an employees-only building. I finally just went into the terminal (which from the outside had no signage for rentals) and found the desk in there. I suggest either putting up hanging signs or making things more clear. I work across the street from the pick-up area and was confused. Also, there was no phone number on my rental confirmation, so I was desperately searching for a number to call.Reviewed Jul 17 2017
review fromkayak
10.0
Pros:Very friendly-went above and beyond. My phone must have fallen out of my purse into the rental. I had no idea, returned the car, got in my sister’s car and we left. The woman working there found it so quickly, somehow knew which car I’d gotten into and she found us to get my phone to me. I didn’t get her name, but her action saved me so much stress and worry. I would not have expected she could find us out there and save the day! Brilliant!Cons:NothingReviewed May 14 2021
review fromkayak
5.6
Pros:Staff at pick up in redding very friendly and helpful. Car was almost new.Cons:Price!! Much too expensive. I found trash in the car.Reviewed Aug 10 2019
review fromkayak
9.6
Pros:Quick pickup and drop off.Cons:Specific location of gas station near drop off location.Reviewed Sep 14 2019
review fromkayak
5.2
Broken A/CPros:Very courteous staff. Rental car pick-up in same terminal as baggage claim.Cons:Broken A/C at pick-up. Transmission froze 2 miles prior to return to airport.Reviewed Jul 17 2016
review fromkayak
10.0
Pros:Courteous customer serviceReviewed Feb 26 2017
review fromkayak
2.0
Stay away from HertzPros:NothingCons:I booked a van 3 weeks before I needed it. One day before I call them to see if everything is OK and am told they do not have a van for me. I ask why not and am told that they cannot guarantee a specific vehicle. Luckily I resolved my issue with Enterprise and could take my family to the airport. Talk about crappy or rather no customer service.Reviewed Jan 23 2018
review fromkayak
9.6
Great customer servicePros:Hertz employees were so personable and helpful.Cons:Limited hours at terminalReviewed Apr 10 2017
review fromkayak
10.0
Super easy experiencePros:The young lady at the counter in the Redding airport was very helpful and polite. Great transaction with super ease. Thanks to the young lady on the counter and Hertz!Reviewed Jun 14 2017
review fromkayak
10.0
Great location, very friendly and helpful staff.Pros:Loved the carReviewed May 16 2018
review fromkayak

Where can I find Hertz hire cars in Redding?

773 N Market St, Hertz car hires

Address

773 N Market St

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 530 241 2257

Address

6751 Woodrum Circle

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00
Sunday09:00 - 16:00

Phone

+1 530 221 4620

Good to know

Most popular location

773 N Market St

Most popular car type

Economy

Top tips for hiring a car from Hertz in Redding

  • Economy car hires from Hertz in Redding are around 28% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Redding

  • Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Hertz in Redding.

  • Hertz has 2 car hire locations in Redding. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes