Book Hertz hire cars in Québec City

Québec City, QC, Canada
Sep 27 — Oct 4
Québec City, QC, Canada
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Québec City

Overall rating7.8 GoodBased on 47 reviews
Cleanliness
8.7
Comfort
8.5
Overall
7.1
Pick-up/Drop-off
7.5
Value for money
7.2

Recent reviews

Traveller rating
13
2
1
1
0
Find reviews that mention:
10.0
Pros:Because of Covid-19 restrictions, they picked me up at homeReviewed Jan 24 2021
review fromkayak
5.2
outrageous add-on pricePros:The car was fineCons:We were quoted $475.04 inc tax when booking car on February 15, 2016. When picking up car, the actual bill was $882.61 plus, almost twice the quoted price. The person we dealt with at the counter was clearly not experienced and the only other person there stayed in the back and did not assist the young woman with language or queries regarding price difference. This is unacceptable. Airlines and other industries are by law required to give the full cost. We have rented cars in Europe and the US and never encountered this before. As a Canadian, I am astonished Hertz can get away without identifying the add-ons or additional charges involved in renting a vehicle. For some people, this type of gouging could have ruined their vacation.Reviewed Sep 20 2016
review fromkayak
6.8
Pros:meCons:Although they were able to accommodate me 2 hours prior to my arrival, I had to wait an hour to get a car and the agent wanted to charge me a full day for picking up the car earlier unless I commit to return the car earlier. They know the city or at least they should if they work there., I could have been given some directives or warnings that I would get speeding ticket before I even leave the airport. Also, The agents are the company, rather than spend time trying to charge a full day for getting car an hour before planned or trying to sale prepaid gas, they should have told me that the rental location in downtown Toronto would be impossible to find as there were no signage to guide at the same time I was stressed about returning the car late. I see a pending charge on my credit card for over $300 which what the agent wanted to charge for picking up early. I don't know if it's a pre-authorization or I am being double charged but it has been there since last Saturday. And now I have to waist time to following-upReviewed Jul 29 2016
review fromkayak
7.6
Pros:Car was clean and the lady I dealt with was very nice. Easy pick up and drop off.Cons:Price when I booked online to reserve the car was quoted at $200, however when I picked up the car there was additional fees and insurance that made the total over $550.Reviewed Jun 21 2017
review fromkayak
7.6
Pros:Car was great, really clean and really comfortable.Cons:I booked the car to pick up at 5:00 pm and the office was closed at 5. I had to ride all the way from the city center to the airport and pay extra money to get a car . That was the only solution to get a car on the same day.Reviewed Nov 19 2018
review fromkayak
10.0
Pros:Very friendly and helpful staffReviewed Jun 24 2019
review fromkayak
4.4
Abysmal servicePros:The car itself was fine.Cons:The girl working at the desk refused to do anything to make our situation right. She continually said "I'm not Hertz" which is not helpful to either the customer OR the company you work for. Customer service is in place so a human can use logic and figure out a way to solve problems. Huge fail. Also, Kayak, you may want to include all the hidden fees in your quote. It's infuriating to pay SO MUCH more than what you're quoted for the mere fees that will be incurred.Reviewed Jul 24 2017
review fromkayak
9.6
Pros:Everything was great, friendly staff, great car. and zero issues.Cons:Drop off procedure was not clear. To be fair its airport set up and not Hert's policy. After hours drop off was not clear, but we figure it out.Reviewed Aug 18 2019
review fromkayak
10.0
Good servicePros:Clean car. Easy pick up and after hours drop off. Maps provided for where I wanted to go.Cons:Was only 1 person working the desk at pick up, she provided great service, could have happened quicker if there was someone helping her.Reviewed Oct 17 2018
review fromkayak
8.4
Good and competent servicePros:Individual at the counter was very helpful. Pick up and drop-off went smoothly and final cost was as expected. I have had difficulties with other rental car companies at that airport, but Hertz did a fine job.Reviewed Feb 26 2017
review fromkayak
9.2
Pros:Pleasant employees and gave us a great car. So quick and easy at Quebec City Airport.Cons:Although I booked on a Canadian website, and went to a Canadian place the booking ended up being in American dollars which made it not really a deal.Reviewed Oct 7 2019
review fromkayak
9.6
Pros:Good price. Contract ready upon arrival.Cons:Check in could be faster.Reviewed Jun 9 2019
review fromkayak

Where can I find Hertz hire cars in Québec City?

44 Cote Du Palais, Hertz car hires

Address

44 Cote Du Palais

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+1 418 694 1224

Address

507 Rue Principale Suite 119

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 20:30
Sunday08:00 - 17:00

Phone

+1 418 871 1571

Good to know

Most popular location

507 Rue Principale Suite 119

Most popular car type

Full-size

Top tips for hiring a car from Hertz in Québec City

  • Full-size car hires from Hertz in Québec City are around 50% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Québec City

  • Full-size (Class Cargo Van or similar) is the most frequently booked car hire type from Hertz in Québec City.

  • Hertz has 2 car hire locations in Québec City. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes