Guest reviews
Overall rating
9,3
Excellent
Based on 10 reviews
Cleanliness
9,2
Comfort
9,4
Pick-up/Drop-off
9,2
Value for money
9,4
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
3
0
1
0
0
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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9,6
Cons: Everything was great. Offer of upgrade to a Chrysler 300 was quickly accepted. Superb driving sedan for round trip to Chicago from SE MI.
review from
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5,6
Pros: The car was fine.
Cons: I dropped it off on a Saturday, not knowing they would be closed...I was not given prior instructions on what to do? No time stamp on the return let alone an inspection as to its condition? Over the course of the weekend...something could happen to it and it would infer my responsibility. I called the agent, never got a response...VERY disappointing!
review from
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10,0
Pros: The men I met in the hertz office were very nice and helpful
Cons: th car served its purpose but the slant to back windows created quite a blind spot for me- Nissan versa
review from
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10,0
Quick, Easy and Overall Great Experience
Pros: I liked the ease of making the reservation. The vehicle was in great shape inside and out. Pickup and return were fast and pleasant.
review from